Statement of Work (SOW) - Redacted.pdf

EMERGENCY RESPONSE TRAINING AND EXERCISE SERVICES

STATEMENT OF WORK

1.0 INTRODUCTION

1.1. The Contractor shall provide, per this statement of work, professional emergency response training and exercise services that meet or exceed the Department of Health Agency (DHA), the Navy Bureau of Medicine and Surgery (BUMED), and Joint Commission (JC) requirements for Navy Medical Readiness and Training Command San Diego, California. (NMRTCSD)

1.2. During the term of this contract, the Contractor shall provide, on behalf of the Government, emergency response training, and exercise services as identified by the NMRTCSD Emergency Management Department Head.

2.0 DEFINITIONS

2.1. Commander: The use of “Commander” throughout this section means: Commander NMRTCSD or designated representative (e.g., Technical Liaison of Department Head).

2.2. Full-Scale Exercises (FSE)

2.3. Homeland Security Exercise and Evaluation Program (HSEEP)

2.4. Navy Medicine Training Units (NMRTUs)

2.5. Department of Health Agency (DHA),

2.6. The Navy Bureau of Medicine and Surgery (BUMED),

2.7. Joint Commission (JC) requirements

2.8. Navy Medical Readiness and Training Command San Diego, California. (NMRTCSD)

2.9. Emergency Management Department (EMD)

2.10. Host Installation refers to Naval Base San Diego or any assigned Commander Navy region Southwest installation that NMRTCSD supports.

2.11. Medical Treatment Facility (MTF) refers to Navy Medical Readiness and Training Command San Diego, California. (NMRTCSD)

2.12. Chain Of Command (Co) refers to Navy Medical Readiness and Training Command San Diego, California. (NMRTCSD) executive staff

3.0 SCOPE

3.1. The Contractor shall provide services commencing on the date specified in this contract for NMRTCSD and its Navy Medicine Training Units (NMRTUs). The Contractor shall provide emergency response exercises and training services during the hours of 0630 - 1600 Monday through Friday. The Contractor shall be compensated for all actual Training secession and exercise conducted.

3.2 Training and exercise include organizing and conducting four Table Top Exercises (TTX) and four Full-Scale Exercises (FSE) over a one year period using Homeland Security Exercise and Evaluation Program (HSEEP) format for Health Care (HC), Federal Emergency Management Agency (FEMA), and Public Health (PH). TTX and FSE must be conducted with host installation and the San Diego County Healthcare Disaster Coalition involvement when possible.

3.3 Types of TTX and FSE include:

3.3.1 Hospital Evacuation (FSE) - One per year

3.3.2 Hospital Mass Casualty (FSE) - One per year

3.3.3 Hospital Active Shooter (TTX) - One per year

3.3.4 Hospital Continuity of Operations (TTX) - One per year

3.4. The Contractor shall provide the following training courses listed in 3.4.1 through 3.4.3 .

throughout the year. Online courses must be broken in to three to four different dates to allow students to enroll in a course best suited to their schedule. Class scheduled must be released to the commands point of contact before the start of each finical year in September

3.4.1 HICS training secessions 32 Seats, one class per year to be taught onsite in a classroom setting

3.4.2 FEMA ICS 300 - 32 seats per year Online

3.4.3 FEMA ICS 400 - 32 seats per year Online

4.0 DUTIES

4.1. The following shall be provided to all participants, evaluators, and observers during a TTX event; TTX's- Situation Manual, Briefing slides for senior leaders and participants in PowerPoint, and Exercise Summary. Participant Feedback Forms, Exercise Evaluation Guides and After Action and Improvement Plan. The following shall be conducted and provided throughout to FSEs event; Facilitation of planning meetings and exercise days, Planning meetings PowerPoint slides, Meeting agendas and timeline, Situation manual, Exercise Summary, Participant feedback forms, Evaluators' instructions and responsibilities Briefing slides in PowerPoint for senior leaders and participants, Trusted agent worksheets, Exercise evaluation guides, and after an action- improvement plan, Master Scenario Events List (MSEL), Exercise day team.

5.0 PROCESS

5.1. Contractor shall ensure that all onsite training and exercise employees can obtain per installations access requirements.

5.2. MTF and Managed Support Contractor (MCSC) process for scheduling and executing training and exercise will be consistent with NMRTCSD Emergency Management Department (EMD) requirements as listed below:

5.2.1. Online and classroom training schedule will be provided to the EM Department head one year ahead of time or before the being of the fiscal year 01 OCT. for approval and submission to the command Executive Steering Committee

5.2.2. Full-Scale exercise and Tabletop exercise schedule will be provided to EM Department head one year ahead of time or before the being of the fiscal year 01 OCT. for approval and submission to the command Executive Steering Committee

5.2.3. Full-Scale exercise packages shall be provided to the EM Department head 45 days before exercise execution for routing to the chain of command for approval.

5.2.4. Tabletop exercise material shall be provided to the EM Department head 30 days before execution for routing to the chain of command for review.

5.2.5. After Action reports for each training and exercise event shall be proved to the EM Department head no later than 30 days after training or exercise completion.

5.2.6. Contractor shall ensure that all online platforms used to conduct online training is Compatible and approved by DHA and NMRTC Information technology Department (ITMD).

5.3. MTF Responsibility

5.3.1. Emergency Management Department (EMD) shall submit all provided exercise packages to the CoC for review and approval.

5.3.2. EMD will advertise all scheduled Online and classroom training schedule to staff.

5.3.3. EMD will record all training and exercise in DHA, BUMED and command tracking systems as required.

5.3.4. EMD will provide a list roster of all personnel scheduled to attend

Online and classroom training 30 days before the scheduled training date.

5.3.5. EMD will provide a point of contact information for executing schedule exercise with outside agencies.

5.3.6. EMD shall provide a suitable location for conduduting onsite training.

The location will include all IT needs and communication needs.

5.3.7. EMD shall provide role-players and moulage artists for all functional and full-scale exercise.

5.3.8. EMD will be providing the contactor with guidance for obtaining installation access for their staff.

5.3.5. EMD will provide a point of contact information for executing schedule exercise and training with required command departments.

6.0 REPORTING AND REPORTS

6.1. For reporting purposes and technical cognizance:

6.2. During each training or exercise event each day the Contractor will e-mail a copy of the days events to

6.3. When the Contractor submits an invoice into WAWF on the invoice it should state what event (i.e. FSE, TTX, Online training, Onsite training) was conducted, and the amount of each item billed.

6.4. The record copy must pertain to the following:

6.4.1. What event (i.e., FSE, TTX, Online training, Onsite training)

6.4.2. Event leader Point of contact information First & Last Name; phone number and e-mail.

6.4.3. Event After Action Report

7.0 OTHER REQUIREMENTS

7.1. If the Contractor is not located in the local San Diego, California area, the Contractor must have a phone number on file with EMD for the use of the Government Point of Contact and other NMRTCSD staff members who may need to contact the Contractor.

7.2. The Contractor must have the personnel, organization, and administrative control necessary to ensure that the services performed under this contract are satisfactory and fully satisfy the Government's requirements. The Contractor must also have the requisite information technology capability to accommodate online training and a backup plan in the event of a system malfunction or during scheduled and unscheduled system maintenance.

7.3. The Contractor shall ensure services performed under this contract are fully compliant under the DHA, BUMED, and FEMA training and exercise guidance and requirements.

7.4. Contractor personnel assigned to this contract shall meet the experience, emergency response training, and exercise service background requirements necessary in support of an MTF. Services shall be performed in an efficient, reliable, courteous, and professional manner. The contractor shall make every effort necessary to resolve staffing replacement, substitution, and other issues if the Government questions the qualifications or competence of any contractor personnel.

7.5. The services rendered by the Contractor are rendered in a non-personal service contract capacity. The Government may evaluate the quality of administrative services rendered for contract inspection and acceptance. The Government retains no direct control over Contractor personnel assigned to this contract and the services they perform. The Contractor shall be solely responsible for any and all liability caused by the acts or omissions of its agents or employees. The Contractor shall not in any manner represent or infer that it is an instrumentality or agent of the United States Government. The Contractor shall recognize that the Commander NMRTCSD maintains administrative and operational responsibility for all activities within the Command and may take such actions as necessary to preserve and maintain the integrity of the Command, subject to the limitations prescribed by law and U.S. Navy Regulations.

8.0 QUALIFICATIONS

8.1. The Contractor's past performance information must reflect relevant experience supporting a medical treatment facility in the last three years.

8.2. The Contractor's exercise and training plans must include a brief description of the knowledge, training, and experience of the program manager and the employees that will be assigned to the performance of this contract.

8.3. Personnel assigned by the Contractor to the performance of this contract shall, at a minimum read, write, speak and understand the English language; be familiar with some medical terminology; and be fully trained and competent to handle and provide services outlined in this contract.

- End of Statement of Work -