Statement of Work Sources Sought - Alarm Monitoring.docx

Statement of Work Norfolk Naval Shipyard Naval Sea Systems Alarm Monitoring Point Section A: Scope

1. Objective:

This Performance Work Statement (PWS) describes requirements for Norfolk Naval Shipyard / Naval Sea Systems (NNSY/NAVSEA) Alarm Monitoring Point (AMP). The objective of this PWS is to have sufficient personnel to meet the requirements for AMP at the Norfolk Naval Shipyard.

2. Background/Introduction:

NAVSEA requires personnel to monitor alarms, Closed Circuit Television (CCTV), and radio communications associated with special security missions, as well as alarms for Open Storage Secret (OSS) spaces. Additionally, AMP monitors Radiological Affairs Support Program (RASP) alarms in support of NNSY due to Regional Dispatch Center’s inability to dispatch within the allotted timeframe for such alarms. Code 1124 is currently utilizing personnel from the NNSY Reasonable Accommodations (RA) program to fill open billets, which will no longer be an available option. RA program personnel are not assigned for a designated period but rather until their situation is resolved. This has directly affected Code 1124’s ability to man all shifts and provide proper monitoring of NNSY/NAVSEA facilities.

3. Limitations of Work:

Section B: Applicable Documents

4. Documentation: NAVSEA Alarm Monitoring Point utilizes the NAVSEAINST C9210.22F during special security missions, NAVSEAINST 5510.2D, Naval Sea Systems Command Access and Movement Control Instruction; 5530.14E, Navy Physical Security and Law Enforcement Instruction; 5510.30C Personnel Security Program, SECPROMAN; SECNAV 5510.36 series.

Section C: Requirements

5. Scope of Work:

Position provides specialized Security Administrative Personnel to perform all Alarm Monitoring Point functions. Must have ability to operate/utilize computerized alarm monitoring systems to include monitoring and controlling Intrusion Detection Systems (IDS), CCTV, and Automated Access Control Systems (AACS) for special security missions. Utilize access lists of cleared personnel to determine who can access a space or facility. Must be able to operate communication equipment, radio consoles, portable radios, and secure telephone equipment. Must be able to interpret alarm indications and relay information to RDC dispatchers for appropriate response, e.g. Security, Fire, Medical, as the situation dictates. Must be able to appropriately respond to incoming calls for non-emergency and emergency services, which will be transferred to the RDC for the appropriate response. Must be able to effectively operate desktop/laptop computers, scanners, fax machines, copy machines, and printers. Must have extensive knowledge, skills, and abilities using Microsoft Office products to include Outlook, Word, and Excel. Maintains official records and documents daily activities in the Communication’s Logs & Hourly Surveillance Check Sheet. Must be able to assess active situations and possess good decision-making ability to apply those decisions in accordance with requirements, standard operating procedures, and protocols. Must be able to tactfully direct callers who have been denied access to an area or facility on protocols or processes. Refers more difficult complaints or problems to the immediate supervisor. Maintains office files, inventories consumable and non-consumable materials and prepares supply requisitions to resupply.

6. Contractor Responsibilities: Provide the following:

a. Five contract personnel to perform alarm monitoring functions and one contract employee to provide oversight of contract personnel daily operations in AMP. Working hours for AMP are 24 hours / 7 days a week. Assigned working hours are dependent on need and will include nights, weekends, and holidays. These personnel should possess the following:

· Ability to maintain a regular work schedule

· Adequate problem-solving skills

· Adequate prioritization skills

· Ability to comprehend, learn and accept feedback and correction

· Ability to analyze and make decisions using sound judgement

· Ability to use office equipment effectively

· Ability to emotionally manage stress and frustration

· Skill in written and oral interpersonal communication

· Cognizance of surroundings

· Ability to organize files

· Ability to support emergent security events/ incidents (i.e. area load lists)

· Ability to work overtime as needed

b. Ensure all contract personnel have the appropriate security clearance.

c. Notify the technical POC of any significant changes in personnel or issues that may impact the daily operations or the alarm monitoring functions.

7. NNSY Responsibilities: Provide the following:

a. All computer, office equipment and supplies required to execute alarm monitoring functions.

b. Training on specialized Electronic Security Systems (ESS) programs, equipment and associated computer systems (i.e. Legacy).

c. Establish all computer accounts and share drive access through the NNSY Security Manager and IT Departments.

d. Alternate computer access tokens to allow access to two separate computers and programs simultaneously.

e. The Refueling Security Branch Head will provide oversight, conflict resolutions, and final decisions on any questionable situations regarding AMP duties and functions.

8. Government Furnished Property: N/A

9. Security Requirements:

a. Defense Biometric Identification System and NAVSEA Badging:

All contractors, with the exception of permanent party (or “seated” contractors with Common Access Cards (CACs)) will be required to obtain a DBIDS card to gain access to NNSY.

Procedure for receiving a DBIDS card:

1. Contractor will complete the SECNAV 5512 form(s) and forward them to their NNSY Sponsor/Contracting Officer’s Representative (COR).

2. The sponsor will complete the CVS spreadsheet utilizing the information on the completed SECNAV5512 forms and forward all documents to Commander Navy region Mid-Atlantic (CNRMA) for vetting.

3. CNRMA will add the contractor to the “179-Day List” which is utilized by the Pass and ID office to create the DBIDS card.

4. Once on the 179-Day List, the contractor may go to Pass and ID to have their DBIDS card generated.

5. Green NAVSEA access badges can be generated at this point with contractors providing proof of U.S. Citizenship (Birth Certificate/ US Passport).

b. Contractors must be eligible and maintain a Secret Security Clearance.

c. Access to Classified Information or Spaces:

All contractors executing this contract are required to have a minimum security clearance of Secret.

All contractors requiring access to classified information, or those spaces containing un-sanitized classified information, shall possess a final security clearance.

In addition to completing the steps above, if the contractor requires access to classified information, spaces, or equipment Common Security Statements for Statements of Work and Performance of Work Statements in accordance with the requirements of the contract, the contracting company’s Facility Security Officer is required to submit a visit request in the Defense Information System for Security (DISS) to Security Management Office (SMO) Code 001816.

Enclosure (1)

The SMO Code(s) of the ship or command the contractor is visiting are not to be utilized.

After receiving a DBIDS card, their visit request, security clearance and access permissions (verified in DISS) are reviewed to ensure they meet the minimum security requirements set forth in the contract. Once verified, the contractor will receive the appropriate NAVSEA access badge.

d. Ability to attain and maintain a red NAVSEA Access Control Badge.

e. Ability to access restricted data (RD):

All contractors requiring a red NAVSEA badge and access to Restricted Data (RD) shall have a final security clearance.

Red NAVSEA badge personnel may require access to Nuclear Areas, Nuclear Information, Nuclear equipment, Naval Nuclear Propulsion Information (NNPI), RD, and Not Releasable to Foreign Nationals (NOFORN) data due to the nature of the work being performed on Naval Nuclear propulsion systems.

A red NAVSEA badge is necessary for the execution of nuclear and some non-nuclear work; inclusive of the propulsion plant and secondary spaces as well as those systems which support the propulsion plants which may not be located in the propulsion plant when any of those spaces can’t be sanitized.

Access to RD and the issuance of red NAVSEA badges will be issued in accordance with NAVSEA M-5510.2.

f. Privacy

i. Work under this PWS requires the contractor personnel have access to information protected under the Privacy Act. Privacy Act pertains to the following systems of records: Defense Information Security System, C-Cure 9000 and other related systems used in the Shipyard. Contractor personnel will adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552A and applicable agency rules and regulations; will safeguard all individual privacy records; ensure this data is accessed and maintained in accordance with applicable laws and regulations. See the Department of the Navy Privacy Act website at: http://privacy.navy.mil/. Point of Contact for Privacy Act and Freedom of Information Act (FOIA) is (808) 473-8000 ext: 2707.

ii. The following Privacy Act clauses will apply for performance of this task:

1. FAR 52.224-1, PRIVACY ACT NOTIFICATION (APR 1984)

2. FAR 52.224-2, PRIVACY ACT (APR 1984)

3. FOIA, FREEDOM OF INFORMATION ACT

iii. If a Personally Identifiable Information (PII) breach results from the contractor’s violation the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

g. Controlled Unclassified Information (CUI) Access:

The DoD will provide information to contractors and will identify all information which is Controlled Unclassified Information (CUI) via the contracting vehicle, in whole or part, and will mark such documents, material, or media in accordance with this issuance.

When CUI is generated by non-DoD entities protective measures and dissemination controls, including those directed by relevant law, regulation, or government-wide policy, will be articulated in the contract, grant, or other legal agreement, as appropriate.

DoD contracts must require contractors to monitor CUI for aggregation and compilation based on the potential to generate classified information pursuant to security classification guidance addressing the accumulation of unclassified data or information. DoD contracts require contractors to report the potential classification of aggregated or compiled CUI to a DoD representative.

Contractors, pursuant to mandatory DoD contract provisions, will submit unclassified DoD information for review and approval for release in accordance with the standard DoD Component processes and DoDI 5230.09.

All CUI records must follow the approved mandatory disposition authorities whenever the DoD provides CUI to, or CUI is generated by, non-DoD entities in accordance with Section 1220-1236 of Title 36, CFR, Section 3301a of Title 44, U.S.C., and this issuance.

h. Portable Electronic Devices (PEDs):

A PED is defined as any non-stationary electronic apparatus with singular or multiple capabilities of, but not limited to recording, storing, and/or transmitting data, voice, video, or photo images (e.g., cell phones, laptops, tablets and wearable devices such as fitness bands and smart watches).

1. NAVSEA 04 Ser 04/281 IMPLEMENTATION PLAN FOR ALLOWING CAMERA-PORTABLE ELECTRONIC DEVICES WITHIN THE CONTROLLED INDSUTRIAL AREA

2. NAVSEAINST 2200.1A PORTABLE ELECTRONIC DEVICES POLICY

3. SECPROMAN Vol 1 5510.36 Rev E

In accordance with ref (1), personally owned camera enabled PEDs will be authorized inside of the Controlled Industrial Area (CIA) and all Security Islands. Camera enabled PEDs will remain unauthorized within Controlled Nuclear Information Areas (CNIAs), Nuclear Work Areas (NWAs) and Open Storage Areas. All PEDs, camera enabled or not, are still prohibited within NWAs and Open Storage Areas.

The allowance of camera enabled PEDs inside of the CIA and Security Islands does not negate existing photography policies. Unofficial photography, filming of video, or live streaming from the camera-enabled PED remains prohibited within the CIA or any NAVSEA controlled space outside of the CIA. Further, audio recordings (both digitally or magnetically) in NAVSEA spaces is prohibited without the approval of the Code 1120 Security Director.

10. Delivery Terms/Shipping/ Transportation N/A

11. Place of Performance/Delivery Location: Norfolk Naval Shipyard, Bldg 1618, 1st floor, Room 134, Portsmouth, Va 23709.

12. Period of Performance (PoP)/ Completion Date/ Delivery Date: Date of contract award (base) and four (4) option years.

Section D: Contact Information

TO BE NAMED AT TIME OF AWARD