Statement of Work - Redacted.pdf
PDF 100 KB Posted
- Attached to
- Notice of Intent to Sole Source Ortho Immunohematology Analyzers Preventive Maintenance, USNH Okinawa
- Solicitation number
- HT941023N0124
- Issued by
-
Defense Health Agency
About this file
This statement of work outlines preventive maintenance requirements for two immunohematology analyzers at the United States Pacific Command Armed Services Blood Bank Center in Okinawa, Japan. The contractor shall perform preventive maintenance visits twice annually and provide unlimited emergency service visits as needed. Preventive maintenance must be conducted by original equipment manufacturer trained personnel and in accordance with manufacturer guidelines. The contractor will also furnish replacement parts, update analyzer software as directed, and be responsible for all travel expenses associated with maintenance and repair work. The potential contract period is for five years from December 2023 through November 2028. The Defense Health Agency is the contracting agency.
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| File | Type | Posted |
|---|---|---|
| Notice of Intent to Sole Source.pdf |
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Text version
STATEMENT OF WORK
Preventive Maintenance of Immunohematology
Analyzers at US PACOM ASBBC USNH Okinawa
BACKGROUND
United States Pacific Command Armed Services Blood Bank Center (US PACOM ASBBC) requires on-site annual preventive, repair and emergency services for two (2) government owned and installed Immunohematology analyzer equipment. This Statement of Work (SOW) details the effort that must be undertaken to carry out the service and maintenance on the listed equipment described below. This contract includes all repairs and or replacements needed to the covered equipment, including but not limited to normal wear and tear.
GENERAL SCOPE OF WORK
A preventive maintenance and inspection program shall be implemented to correct and prevent discrepancies and maximize the overall operating efficiency of the listed equipment. Preventive maintenance shall be conducted twice annually by Original Equipment Manufacturer (OEM) trained personnel only. All preventive maintenance will be in accordance with manufacturer service literature. The contractor shall contact and notify US PACOM ASBBC personnel at at least two (2) days prior to providing preventive maintenance services.
Equipment list provided as follows:
Line No. Nomenclature/Model Manufacturer Serial # ECN 1 Immunohematology Analyzer Ortho Clinical
Diagnostics 50002952 126949
2 Immunohematology Analyzer Ortho Clinical Diagnostics
50002953 126590
DETAILED WORK REQUIREMENTS
The contractor shall provide the following support.
PREVENTIVE MAINTENANCE
The contractor shall provide preventive maintenance and inspection program to correct and prevent discrepancies and maximize the overall operating efficiency of the listed equipment. Preventive maintenance shall be conducted twice annually by Original Equipment Manufacturer (OEM) trained personnel only. Preventive maintenance will be in accordance with manufacturer service literature. Dates of each PM will be scheduled with US PACOM ASBBC personnel. PM shall be coordinated US PACOM ASBBC personnel and be scheduled during the normal work week Monday thru Friday 07:30 – 16:30. PM will be coordinated with at least two (2) days advance notice prior to the performance of maintenance.
MAINTENANCE REPORTS
The Contractor shall furnish a signed System Maintenance Record written in English to the US PACOM ASBBC personnel upon completion of each maintenance (preventive and corrective) service and for each service call placed. The report will itemize all service performed as a result of either preventive or unscheduled maintenance.
SERVICE CALLS
Only US PACOM ASBBC personnel are authorized to contact the Contractor for service calls concerning maintenance and repair services. To request unscheduled service for the Vision analyzer:
a. Call the US Hotline, for initial troubleshooting in English.
1. This will create a ticket in the QuidelOrtho system for proper handling and follow up of service
2. Email a service request form to
i. An electronic, editable service request form will be provided.
b. Once service is requested the US PACOM ASBBC will be contacted via telephone within two
(2) hours. A field service engineer will visit the US PACOM ASBBC for unscheduled repairs within twelve (12) hours after a need for visit is determined. If it is not possible for the field service engineer to visit US PACOM ASBBC within 12 hours, due to flight schedule/weather, contractor will make necessary arrangements to be on-site as soon as possible once flights are available.
The number of service calls shall be UNLIMITED.
SOFTWARE UPDATES
Analyzer software will be updated upon notification from US PACOM ASBBC personnel that an FDA approved software update needs to be installed. Contractor shall not install any software/updates unless approved by US PACOM ASBBC personnel.
REPLACEMENT AND REPAIR PARTS
The Contractor shall furnish only OEM parts to affect all replacement or repair. The Contractor shall bear all costs associated with obtaining the parts. All parts installed shall become the property of the Government and all replaced parts shall become the property of the Contractor. Any other service and/or parts not covered in this contract will be processed through a separate action; the Government Purchase Card for repairs under $10,000.00 and a Government Purchase Order for orders exceeding $10,000.00.
TRAVEL AND RELATED EXPENSES
The contractor shall be responsible for all maintenance and repair expenses under this contract, including but not limited to related trip expenses such as travel, mileage, lodging, and meals, if applicable.
GOVERNMENT RESPONSIBILITIES
Government personnel will not perform maintenance or attempt repairs to the equipment while the equipment is covered under this maintenance contract.
The Government personnel will permit the Contractor access to the equipment to be maintained and provide ample workspace for the maintenance.
US PACOM ASBBC will furnish to the Contractor the names of the US PACOM ASBBC personnel authorized to place service calls. Any service rendered by the Contractor without approval of one of those individuals will be at the Contractor’s own expense and the Government will not pay for the service.
CONTRACTOR RESPONSIBILITIES
At least one of the technicians performing the maintenance on site must speak and write English.
The Contractor shall provide a point of contact and phone number(s) to which services may be made during the period of performance, e.g., trouble desk, answering machine, or pager system.
In all instances where Government property or equipment is damaged by the Contractor’s employees, a full report of the facts and the extent of the damage shall be submitted to the US PACOM ASBBC within 24 hours following the occurrence(s). The US PACOM ASBBC shall then forward the report to the Contracting Officer within 24 hours of receipt.
The contractor is responsible for providing OEM replacement parts for the repair of the listed equipment in this SOW.
Normal Work Hours:
The contractor shall perform the PM Monday through Friday, work a minimum of eight hours a day, between the hours of 8:00 a.m. to 5:00 p.m. Specific work schedules will be provided on contract start date.
Period of Performance:
Base Year: 01 December 2023 - 30 November 2024 Option Year 1: 01 December 2024 - 30 November 2025 Option Year 2: 01 December 2025 - 30 November 2026 Option Year 3: 01 December 2026 - 30 November 2027 Option Year 4: 01 December 2027 - 30 November 2028
End Statement of Work
| STATEMENT OF WORK |
| Preventive Maintenance of Immunohematology |
| Analyzers at US PACOM ASBBC USNH Okinawa |
| BACKGROUND |
| GENERAL SCOPE OF WORK |
| DETAILED WORK REQUIREMENTS |
File details come from the government source that posted it. Updated .