Statement of Work - post.docx

STATEMENT OF WORK

ONLINE ACCESS FOR SPECIFICATIONS AND STANDARDS

1. NAWCAD Lakehurst intends to procure a web based single-source access to critical engineering standards and technical references, both military and commercial.

2. Access to content shall be made available to the following locations:

· Lakehurst, NJ

· Indianapolis, IN

· License Requirements – The contractor shall provide the minimum concurrent licenses as follows:

· Military Standards & Specifications – 5

· DoD Directives & Naval Instructions - 2

· Industry Adopted Standards – 2, IEEE – 999, AWS - 5

· Industry Standards; SAE – 110, ASTM – 999, AIA/NAS – 5, SAE TechAmerica – 15, CGA-1, ASME BPVC & Standards – 4; ASME BPVC Advantage - 4

· Parts Intelligence w/Fasteners & Authorized Distributors - 1

· The Single Source Web Based Access shall allow unlimited users researching within Expert Index while the subscribed content is managed by licenses highlighted above.

· Personnel should have access 24 hours a day, 7 days a week for the Period of Performance of the Contract.

3. Required Standards Subscription Content – NAWC Lakehurst requires access to the following subscription content:

· DoD Adopted Standards from organizations including, but not limited to: AASHTO, ABMA, ACI. AGA, AGMA, AHRI, AMCA, ANSI, API, ASA, ASCE, ASHRAE, ASME, ASQ, ASSE, AWS (exclusively from IHS), BHMA, ECIA, ICEA, IPC, MSS, NACE, NEMA, NFPA (Fluid), NFPA (Fire), NSF, PFI, PIA, SSPC, TIA and UL.

· AIA/NAS (exclusively from IHS), ASTM, CGA and SAE Active Collections.

· Active and Historical 1990 Forward Military Collection including, but not limited to:

· Military Specifications and Standards

· Federal Specifications and Standards

· Performance and Detail Specifications

· Commercial Item Descriptions (CIDs)

· Military and Federal Qualified Products Lists (QPLs)

· Qualified Manufacturer Lists (QMLs)

· Military Handbooks

· Military Bulletins

· Military Standards/Specifications (MS) Drawings

· AND, Air Force Navy Aeronautical (ANA), Army Navy (AN) Drawings

· United States Air Force (USAF) and Naval Air Facility (NAF) Standards

· Defense Supply and Service Centers (DSCC), Defense Energy Support Center (DESC), and Strategic Missile Defense (SMD) Drawings

· Data Item Descriptions (DIDs)

· Federal Information Processing Standards (FIPS)

4. Optional Discovery/Knowledge Content – NAWC Lakehurst desires to improve their productivity and to keep abreast of technical advances. To that end, they desire to provide their technical professionals index access to a comprehensive collection of knowledge bases that are cross-industry and multidisciplinary to support these critical objectives. To ensure NWSC Lakehurst technical professionals are consistently utilizing this information for the greatest gain, they require that this information is accessible alongside their industry codes and standards.

This vast collection of knowledge/discovery bases should include, but is not limited to:

· Over 12 million technical references from a dozen premium IHS content knowledge sources – such as IHS ESDU, IHS Chemical, IHS EIA Track and IHS Energy.

· More than 4,000 eBooks and manuals from top industry publishers – including John Wiley & Sons, McGraw-Hill, Springer, Maney, Industrial Press and more.

· Over 43 million industry articles, Journals, Technical Papers, Conference Proceedings, Best Practices and Research Reports:

· From standards developing organizations like ASM International, ASTM International, SAE International and IEEE.

· From trusted third-party content providers like NASA TechBriefs, MIT DSpace, ArXiv.org, and more.

· From Deep Web sites and other authoritative scientific sources.

5. Product Features/Requirements. The selected supplier’s offering must include the following features/requirements.

Index Records and Image Access

· The index must include bibliographical access to over 1.7 Million current and historical standards from over 370 sources worldwide, including Military/Regulatory and Non-Government/Commercial Standards.

· The product will provide direct image access to commercial standards as noted in Section 3 above.

· The system must index bibliographical access to more than 90 million industry and technical documents.

Product Search Functionality

· The system must provide a federated search into a large body of technical content including specifications, codes, standards, engineering reference materials, i.e., handbooks and manuals, journals, technical papers, conference proceedings and government, academic and commercial websites.

· The system should provide semantic search capabilities, i.e., understand the searcher’s intent and the contextual meaning of terms in a query, and mine relevant insights from authoritative data sources.

· The system should provide a single "Intelligent Search Box" that automatically distinguishes between a document number and keywords.

· The system should provide a “Type-Ahead” function that recognizes and automatically suggest search terms and document numbers, including popular document suggestions.

· The system should provide a query builder that allows the use of Boolean operators, grouping of terms, and order operations logic to build complex queries, as well as the ability to include or exclude search criteria.

· The system should provide search facets that allow the user to refine the search and quickly drill down to the needed standards/documents when the exact number is unknown. Browse/Refine search facets/criteria should provide a “list” that assists a user in identifying a particular search query element.

· The system should provide multiple language searching.

· For Standards - English, French, German, Italian, Spanish (European), Spanish (Latin American), Portuguese (Latin American), Russian, Japanese, Korean, Chinese (Mandarin) and Chinese (Simplified).

· For Engineering Reference Material – Chinese, English, French, German and Japanese.

· The system should provide an online Research Assistant that allow users to:

· Search and discover through unique concept lenses – either textual OR graphical exploration – so that users can quickly understand advantages, disadvantages, definitions, applications, cause & effect and more.

· Create information workflows that guide users – much like a subject matter expert – through large bodies of information to the most relevant search results.

· Allow users to quickly navigate to the standards and related knowledge needed to address a particular technical challenge.

· The system should allow the user to locate specifications, codes and standards by the following methods:

· Searching by Authoring Organization.

· Searching by Document Number – all or part of its designation, including the Acronym of the Standards Developing Organization, full or partial document number, and by Technical Committee (where available).

· Searching by Keyword or Text within the Title of the Document, the Abstract paragraph, and/or the Full-Text of the documents.

· Searching by specific Document Type. For example, search by Commercial Standards, ANSI Approved Standards, DoD Adopted Standards, Corporate Standards, Military/Federal documents, etc.

· Searching by Document Status (active, cancelled, discontinued, draft, draft-obsolete, inactive, non-current, not for new design, obsolete, pending, revised and withdrawn).

· Searching by Document Language to locate standards associated with a selected language.

· Searching by publication date or date range.

· Searching by posted date or date range.

· Searching by International Classification Code for non-U.S. Standards Developers.

· Searching by Federal Supply Class (FSC) for government documents.

· Limiting search results to Active documents.

· Limiting results to “most recent” revisions.

· Limiting searches to documents within the subscription.

· Limiting searches to documents on a Watch List.

Results List

· Each search query should provide the user with a Results List. The Results List must identify the document number, status, publication date, title, and the most current document in a revision group.

· The Results List should sort by “Relevancy” and publication date.

· Each document on the Results Lists should provide access to:

· An Executive Summary with built in translations across English, Chinese, French, German and Japanese languages. The Summary should include the Document Title, Status, Date, Document Language, Page Count, DoD Adopted and ANSI Approved indicators (if applicable), Authoring Organization/Address, and a Scope/Abstract. The system provides the capability to save a Summary to the user’s “Workspace”.

· A Document History to include the date of the base document as well as any revisions or amendments. The Document History also includes Cross-reference information for replacement, superseding, and withdrawn documents.

· A Referenced Documents report that lists all documents referenced within the selected document, with “Hot Links” to the referenced standard(s).

· A Referenced By report that lists standards which reference the document you are viewing with “Hot Links” to the referenced by standards.

· An Equivalencies report (when provided by the publishers) that lists documents which are equivalent/identical to the selected document, with “Hot Links” to the equivalent standard(s).

· The system should allow the user to save a document on their Results List to their “Workspace”, a “Project Folder” or a “Watch List”.

· The system should provide an Export Citation feature that allows the user to export the document result to an Excel or PDF file.

· The system should allow the user to “Bookmark” a document on the Results List and display the bookmark on their Home Page.

Advanced Features

· Save Search – provides the ability to save complex search queries to the home screen, and then re-execute the search again directly with a single click. Provides ability to set Alerts for search queries. For example, a user who wants to track new standards around nanotechnology could set an alert and be notified as new documents related to this field are published.

· Watch Lists (Document List Management) – includes ability for users to create Watch Lists of documents for individual or project team access. Users can create as many “named” Watch Lists as needed. Documents on a Watch List can be maintained at a specific version, or they can be updated to the most current version. Users can manage access to their Watch Lists, i.e., determine other internal/external users and/or subaccounts that can have notify, view and/or edit rights. Documents on Watch Lists can be automatically tracked, and Alerts sent out when changes occur.

· Alert (Revision) Notification – all documents on a Watch List should be tracked and Alerts generated when changes occur, including new revisions, amendments or other new pages, or cancellations. Alerts should be sent by email. Alerts should also be displayed online.

· Change Type – The system should provide “Change Type” information for documents that easily identifies the “Type of Change”, including Update Revision, Editorial and more. Document “Change Types” should display on the Document Summary and on Watch Lists. Email Alert Notifications should also include the “Change Type”.

· Annotations – Users should be able to create Annotations on or within a document that can be pinned to the home screen, saved as part of a Project, or shared with others on a team.

· Bookmarks – Users should be able to Bookmark a document – or specific sections within a document – for later reference, and even “pin” a bookmark to their home screen or save it to a “Project” folder, allowing engineers to be very precise about how they access the content they use on a continuous basis.

· Project Folders – Users should be able create Projects as a central repository for information (documents, bookmarks, etc.), and share project folders with teams and individuals.

· Personalization – provides ability to “pin” Project Folders and Bookmarks to the user’s personal home screen. Allows users to manage their full portfolio through “My Workspaces”.

· User Preferences – allows users to personalize settings, including language selection, key color/themes, entitlement display, and set up/search preferences.

· Advanced Linking Technology - value added enhancement that makes engineering teams more efficient with the ability to quickly find interconnects between Codes and Standards documents:

· Dynamic Linking- Powerful research tool that provides instant access to a summary or full content of a code or standards reference within a standard. Reduce research time and mitigate risk with reliable in-line references eliminating the need to search in multiple areas, multiple times.

· Get Link Feature- Allows engineering professional to create and share links to reference Knowledge within the extensive EWB library of Industry Codes and standards quickly and easily.

· Redlines – IHS provides Redlines for Standards Revision Comparison. NAWCAD Lakehurst has to use and meet requirements of Standards. It is important for the engineers to understand the changes when a revision is released. Without the Redline functionality, users would have to complete this task manually. Executing this comparison manually between versions/revisions would take many hours to accomplish

· Usage Reports – The product should allow Administrators to pull Global and Individual Usage Reports.

· License Utilization

· User Activity By Product

· Active Users Detail

· View Details

· Views By Publisher

Document Images/Text

· Users should be able to open documents directly without having to download the PDF or launch a browser plug-in to view the PDF.

· The viewer should “steam” documents page by page, allowing the user to view the document almost instantly without having to wait for the whole file to load.

· The system should provide a Table of Contents feature that allows a user to quickly browse through a large document and jump directly to a specific section of the document.

· The system should allow the user to easily search within a document.

· The system should provide a PDF download for users who want to save or print a document for use offline.

· PDF Images must be viewable in the PDF (Adobe Acrobat) Viewer.

· Users must be able to print individual pages within the PDF, a range of pages or the complete document.

· Mobile Device Support - users should be able to access the tools within the platform from the browser on their iPad® or iPhone®.

· All non-government commercial standards must be licensed by the issuing standards developing organization to allow image viewing and printing of the desired actual standard in hardcopy format.

· Copyright Notice – when the user clicks the view icon, a Copyright Notice should display informing users of the Terms and Conditions for use of the selected document. The Copyright Notice should display the first time a document is accessed from a Standards Developing Organization (SDO) within a session.

· Watermarks – Watermarks should be added to individual PDF document pages noting IP ownership and customer identification.

· Copyright Stamp – a copyright stamp should be displayed on the bottom of each individual PDF document noting copyright ownership and reproduction/networking licensing rights.

Updating

· Users must be able to search on documents posted to the database within a specified timeframe.

· The system must be able to identify recently updated documents.

· The system must have the capability to provide email and onscreen update/alert notification for documents selected by the end user, i.e., Watch Lists.

· Email Alerts should include the List Name, Document Number, Publication Date, Title, Document Status and Change Type.

· Onscreen/online Alerts should display Watch Lists Alerts for yesterday, the last week, 30 days, 60 days, 90 days, or a custom date range.

· Parts Intelligence – The Parts Intelligence with Authorized Distributors, and Fasteners Content tool allows NAWC Lakehurst to manage Components and Suppliers providing an advantage finding the right parts and suppliers which is critical to product development, manufacturing, and sustainment. Making the best decision at every step requires current, accurate information – from the latest technical and pricing data to obsolescence and compliance risks that may affect the availability of critical parts over a product’s service life. Parts Intelligence provides enterprise-wide access to detailed component and supplier information in a searchable, consistent format that enables users to:

· Search and compare manufacturers’ parts side-by-side

· Download datasheets, product change and end-of-life notices (PCN and EOL) and environmental compliance documents from a single source

· Identify lead-free replacements from the original or alternate manufacturers

· Find Form/Fit/Functional alternates/replacement parts based on lifecycle and years to end of life forecasts

· Monitor high-risk and suspected counterfeit part alerts

· View current pricing and availability data in distributor’s quotation and ordering systems

· Identify aftermarket suppliers for discontinued part

· Custom search results layouts + user settings

· Filtering results

· Recent searches

· Context-sensitive help

· Counterfeits pose a real and present danger. Just one counterfeit incident poses risk, ranging from costly halts in production and sales of defective parts, to loss of customer trust and could result in potential redesign. Counterfeit or sub-standard parts, electronic or otherwise, are a serious and growing threat. Some industry sources say that up to 10 percent of technology products worldwide are counterfeit, while the Bureau of Industry & Security of the US Department of Commerce has reported a rise in counterfeit incidents sequentially each of the past four years.

· The Fasteners Data provides information and search capability on 17 different Fastener Categories.

· 28M Standards based Part Numbers

· AIA/NAS, ASME, BSI, DLA, DIN and SAE

· 2.6 Manufacturer Based Part Numbers

· 138 Fastener Manufacturers

· 24K Manufacturer Datasheets

· Environmental content on 1.1M parts

· Price and Availability for 32K Parts

· The Authorized Distributor and Fasteners Content are integrated within Parts Intelligence allowing the users to find their research data in one source of information (IHS Exclusive)

· Searching for Items with a manufacturer name of Std Fastener presents links in Part Details that link directly to the Standard for that item in EWB, in a new tab.

Intangibles

· An assigned Account Manager and Customer Support Manager. The Customer Support Manager will provide product training, user support and assist with technical troubleshooting.

· Unlimited access to product customer service via phone and email during normal business hours in the Americas, APAC and EMEA regions.

· Customer Support Managers around the world to provide specific training – both on-site and via WebEx sessions.