Statement of Work offices Janitorial.pdf

US Department of Agriculture (USDA)

Statement of Work

BRADSHAW CHINO VALLEY WILLOW

RANGER DISTRICTS

kellirichards Highlight

Contents Project

1.0 Scope of Work

2.0 Location Description

2.1 Definitions

3.0 Contractor Requirements / Tasks

3.1 Biobased Products

3.2 Contractor Representative

3.3 Hours of Operation

3.4 Contractor Personnel

3.5 Security

3.6 Quality Control

3.7 Quality Assurance

4.0 Government Furnished

5.0 Contractor Furnished Items/Services

5.1 Contractor Furnished Items

5.2 Contractor's Submittals

6.0 Performance Work Statement Tasks and Critical Subtasks

6.1 Services Performed every other day, at the Chino Valley and Bradshaw locations -3 days a week

6.2 Services Performed Weekly at the Willow Administrative Site on Fridays

6.3 Services Performed Weekly at Bradshaw and Chino Valley

6.4 Services Performed Monthly at All Sites

6.5 Services Performed Quarterly at All Sites

6.6 Services Performed Semi-Annually at Bradshaw and Chino Valley

6.7 Services Performed Annually at Willow Admin Site

6.8 Performance Requirements Summary (PRS)

6.9 Performance Requirements Standards:

6.10 Inspection Procedure:

6.11 Acceptance:

6.12 Payment:

Project Bradshaw/Chino Valley/Willow Janitorial

1.0 Scope of Work

The contractor shall provide any and all labor, equipment, supplies (except government-furnished), services, permits, and license necessary to perform janitorial services for the Prescott National Forest. The contractor shall at all times provide adequate supervision of employees ensuring all work is accomplished in accordance with the terms and conditions of the contract in a manner that will maintain a satisfactory facility condition and present a clean, neat, and professional appearance. This work statement consists of completing the tasks to the standards as outlined in Performance Requirements Summary (PRS). The contract will commence approximately July 1, 2021 and continue through June 30, 2022 with four additional option years.

2.0 Location Description.

Services are to be performed for the following facilities, which are located on the Prescott National Forest.

2.01 Chino Valley Ranger District office located at 735 N. Hwy 89, Chino Valley, AZ, consisting of the following;

1) Main Office Building. (approx. 3620 SF) 3,320 SF of carpet and 300 sf of tile

2) Annex Office Building- approximately 771 SF of carpet

3) Workshop restroom -30 SF of tile

2.02 Bradshaw Ranger District Office located at 344 South Cortez, Prescott AZ, consisting of the following:

1) Main Building - approximately 6,700 Square Feet of carpet and 3328 Square Feet of tile

2) Engineering Annex - approximately 1120 Square Feet of carpet

3) Lunch table outside- I

2.03 Willow Administrative Site located at 4000 Katahn Drive, Prescott AZ, consisting of the

1) Cabin, including loft (approx. 1,255 SF)- 1,120 SF of wood flooring on the main floor and in the loft; and 135 SF of tile in the bathroom.

2) Engine Bay bathroom

2.1 Definitions

2.1.1 ACCEPT ABLE QUALITY LEVEL (AQL). The maximum allowable deviation from perfect performance that may occur before the Government will invoke payment deduction. An AQL does not allow a contractor knowingly to offer defective service, but limits reduced payment to circumstances in which defective performance results in a measurable reduction in the value of services rendered.

2.12 DEFECTIVE SERVICE. A unit of service which contains one or more defects, or nonconformance with specified requirements.

2.13 PERFORMANCE REQUIREMENTS SUMMARY (PRS). Identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the contractor.

2.14 QUALITY ASSURANCE. Those actions taken by the Government to assure services meet the requirements of the Performance Work Statement (PWS).

2.15 CONTRACTING OFFICER'S REPRESENTATIVE (COR). A Government person appointed by the contracting officer to help the contracting officer with contract administration and surveillance.

2.16 GOVERNMENT INSPECTOR. A Government person responsible for surveillance of contractor performance.

2.17 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document used for quality assurance surveillance. The document contains specific methods the Government will use to perform surveillance of the contractor.

2.18 QUALITY CONTROL. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

2.19 RANDOM SAMPLING. A sampling method in which each service output in a unit has an equal chance of being selected.

3.0 Contractor Requirements / Tasks

3.1 Biobased Products.

All supplies and materials shall be of a type and quantity that conform to applicable Federal specifications and standards, and to the extent feasible and reasonable; include the exclusive use of biobased products. The Contractor shall utilize the greatest number of biobased products available that meet applicable health and environment specifications.

The following is a list of categories for products that may be required for performance of custodial duties. Each product submitted for use under this contract must be identified with at least one of these categories (some products may be listed under more than one category). Labeling shall be printed on all containers.

All-purpose cleaner Heavy duty cleaner Carpet shampoo Gum Remover Disinfectant sanitizer Extraction Fluid Floor stripper Neutral cleaner (liquid) Spot and stain remover Air freshener including dispenser Bathroom cleaner Brass polish/cleaner Chrome polish/cleaner Cream cleaner Solvent spotter

Degreaser/cleaner Deodorizer Floor finish Floor finish restorer Floor sealer Furniture polish Glass cleaner Grout Sealer Lime and scale remover (tub & tile cleaner) Liquid hand soap including dispenser Stainless steel polish Toilet bowl cleaner White board cleaner Wood floor cleaner Laundry detergent

For more information regarding the Department of Agriculture Biobased Affirmative Procurement Program got to http://www.usda.imv/procurement /biobased/APP.pdf.

3.2 Contractor Representative.

The contractor shall provide a contract representative for the performance of the work. The name of this person and an alternate(s) who shall act for the contractor when the contractor is absent shall be designated in writing to the contracting officer. The contractor representative or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contractor representative and alternate(s) must be able to read, write, speak, and understand English.

3.3 Hours of Operation

Services shall be performed between 6:00 p.m. and 6:00 a.m. at the Chino Valley, Ranger District and Bradshaw Ranger District Office so as not to interfere with regular Government business hours. Services shall be performed at the Willow Admin Site between the hours of 9 a.m. and 5 p.m. on Fridays. Performance outside the above hours requires approval by the Government.

http://www.usda.imv/procurement%20/biobased/APP.pdf

3.4 Contractor Personnel.

Contractor shall provide the Government with names of employees that will be performing this service. If changes to employees are made, the Government representative shall be informed of these changes.

Only the Contractor and the contractor's employees are authorized to be in the building and areas surrounding the building, such as the parking lot. Children and pets are not allowed in the building or surrounding area. Exceptions must be approved by Government representative. Any equipment in the building, such as but not limited to, radios, typewriters, computers, or copy machines shall not be used by the contractor or the contractor's employees.

The Contractor is responsible for the key to the building, which will be issued by the Government. The key shall not be duplicated.

3.5 Security.

All outside doors shall remain locked while contractor performs work and contractor shall assure that all entrance gates, doors, and windows are locked after services are performed and the security of the building is maintained. Unnecessary lights/faucets shall be turned off upon completion of duties. Contractor shall immediately notify the COR if any problems are encountered or if any keys are lost.

Janitor closet areas shall be kept clean, neat, and odor free, remove all trash and soiled mop water daily.

3.6 Quality Control.

The contractor shall develop and maintain a quality program to ensure custodial services are performed in accordance with commonly accepted commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

3.7 Quality Assurance.

The government will periodically evaluate the contractor's performance in accordance with the Quality Assurance Surveillance Plan.

4.0 Government Furnished

The Government will supply toilet paper, paper towels, trash can liners and hand soap at each location.

5.0 Contractor Furnished Items/Services

5.1 Contractor Furnished Items

The contractor shall furnish all equipment, supplies, cleaning solutions, and powders, and other incidentals necessary to perform work under the contract except Government-furnished supplies. Contractor-furnished items shall include, but is not limited to, neutral pH floor cleaner, germicidal detergents, spot cleaners for rugs, wall cleaners, and glass cleaners necessary to perform the contract.

5.2 Contractor's Submittals

5.21 Schedule - Submit a schedule at least 1 month in advance of required work showing dates, "weekly", "monthly", quarterly", and "semi-annual" work will be performed. Inform the Government of schedule changes at least one week in advance.

5.22 MSDS Sheets - Provide MSDS sheet Schedule - Submit a schedule at least I month in advance of required work showing dates, "weekly", "monthly", "quarterly", and "semi-annual" work will be performed for all materials used or stored in Government Offices.

5.23 List of Biobased products to be used.

5.24 Cleaning Product Information - Manufacture's or supplier's information describing the contents and recommended uses for each cleaning product used.

5.25 Personnel - Provide and keep current a written list of the names of all contractors' employees performing duties under this contract.

6.0 Performance Work Statement Tasks and Critical Subtasks

The janitorial services shall be performed in accordance with the following specifications at the frequencies prescribed.

6.1 Services Performed every other day, at the Chino Valley and Bradshaw locations -3 days a week

6.11 Restrooms

• Clean and sanitize all surfaces including with a germicidal disinfectant, including floors, water closets, urinals, sinks and sink area, showers and shower curtains, mirrors, soap dispensers, towel dispensers, waste receptacles, door handles, door surfaces, toilet/urinal partitions, and stalls within the splash area of sink and paper towel dispensers.

• Treat showers for mildew.

• Polish mirrors and mirror surfaces.

• Spot clean all other surfaces. Spot clean walls and other surfaces (such as exposed pipe) splashed by sinks, soap dispensers, toilets, or urinals.

• Dust all horizontal surfaces including exposed pipes, valves, and fittings, heaters, tops of moldings, partitions, dispenser, and shelves

• Collect and remove trash and replace waste receptacles liners and sanitary napkin receptacle liners, Liners shall be intact and clean.

• Fill toilet tissue, paper towel and soap dispensers. Each toilet shall be supplied with two spare rolls of toilet paper at a location designated by the Government.

6.12 General Office and Common Areas

• Collect and remove trash, reline receptacles. Remove all trash from the buildings on all scheduled days of performance. Also remove trash from Workshop at Chino Valley office.

• Spot clean and vacuum carpeting. Vacuum traffic areas on all scheduled days of performance in individual offices. Full vacuum on all scheduled days of performance in hallways or common areas.

• Clean (sweep or dust mop) hard surface floor areas, including stairs. Spot clean spills and mud.

Remove marks left by soles of shoes. Ensure the floor is free of debris and grit.

• Dust horizontal surfaces of all desks, file cabinets, counter-tops, chairs, office equipment, and window ledges with a treated cloth, with the exception of glass tops. Dust glass furnishings with an untreated cloth.

• Dust reachable glass picture frames in reception area, common areas and hallways.

• Vacuum seat and back of conference room chairs or clean with damp cloth if vinyl.

• Clean light switch plates, walls, doors, door hardware, stair rails, and entry glass.

• Clean glass of front door and the adjacent windows to remove fingerprints, smudges, and grease.

• Clean, sanitize, and polish drinking fountains. Remove all mineral deposits.

• Clean outside lunch area tables and empty trash receptacle.

• Clean and sanitize coffee room sinks using a germicidal disinfectant. Remove stains inside and outside of sink.

• Fill paper towel dispenser in coffee room/kitchen

• Clean glass on interior doors

6.2 Services Performed Weekly at the Willow Administrative Site on Fridays.

6.21 Restrooms (one in the cabin and one in the Engine Bay)

• Clean and sanitize all surfaces including with a germicidal disinfectant, including floors, water closets, urinals, sinks and sink area, showers and shower curtains, mirrors, soap dispensers, towel dispensers, waste receptacles, door handles, door surfaces, toilet/urinal partitions, and walls within the splash area of sink and paper towel dispensers.

• Treat showers for mildew.

• Polish mirrors and mirror surfaces.

• Spot clean all other surfaces. Spot clean walls and other surfaces (such as exposed pipe) splashed by sinks, soap dispensers, toilets, or urinals.

• Dust all horizontal surfaces including exposed pipes, valves, and fittings, heaters, tops of moldings, partitions, dispenser, and shelves

• Collect and remove trash and replace waste receptacles liners and sanitary napkin receptacle liners, Liners shall be intact and clean.

• Fill toilet tissue, paper towel and soap dispensers. Each toilet shall be supplied with two spare rolls of

6.22 General Office and Common Areas

• Collect and remove trash, reline receptacles. Remove all trash on scheduled day of performance.

• Spot clean and vacuum all carpet runners.

• Sweep or dust mop hard surface floor areas, including stairs. Spot clean spills and mud. Remove marks left by soles of shoes. Ensure the floor is free of debris and grit.

• Dust horizontal surfaces of all desks, file cabinets, counter-tops, chairs, office equipment, and window ledges with a treated cloth, with the exception of glass tops. Dust glass top furnishings with an untreated cloth.

• Clean light switch plates, walls, doors, door hardware, stair rails, and entry glass.

• Sweep outside entrances, landings, steps, and sidewalks. Clean entry way mats

• Remove all dust and debris from handrails, ledges, and grills.

• Clean and polish door hardware and door surfaces.

• Spot clean all wall surfaces within 85 inches of the floor

• Clean and sanitize stair handrails using a germicidal disinfectant.

• Disinfect telephone receivers

• Polish all bright metal surfaces

• Clean waste receptacles with a germicidal disinfectant

• Clean and sanitize light switch plates and adjacent wall areas using a germicidal disinfectant.

• Clean glass of entrance doors and the adjacent windows to remove fingerprints, smudges, and grease.

• Clean and sanitize coffee room sink using a germicidal disinfectant. Remove stains inside and outside of sink.

6.3 Services Performed Weekly at Bradshaw and Chino Valley

• Damp mop all hard surface floor areas.

• Full vacuum all carpeting. Full vacuum includes areas under desks, tables, chairs, at the base of furniture and walls.

• Sweep outside entrances, landings, steps, and sidewalks. Clean entry way mats.

• Remove dust and cobwebs from front entry and reception area.

• Remove all dust and debris from handrails, ledges, and grills.

• Clean and polish kick plates, door hardware, push bars, and door surfaces.

• Spot clean all wall surfaces within 85 inches of the floor

• Clean and sanitize stair handrails using a germicidal disinfectant.

• Disinfect telephone receivers

• Polish all bright metal surfaces

• Clean waste receptacles with a germicidal disinfectant

• Clean and sanitize light switch plates and adjacent wall areas using a germicidal disinfectant.

6.4 Services Performed Monthly at All Sites

• Dust high and low areas not reached in weekly/daily dusting. Including light fixtures, comers, ceiling fans, ceiling and wall vent covers.

• Wash reception and stair well area windows inside and out.

• Clean wall bases and base boards.

• Clean and polish all wood surfaces. Polish wood with a wood protector, such as Liquid Gold, to a height of 85 inches from the floor.

6.5 Services Performed Quarterly at All Sites

• Vacuum or dust draperies and blinds in place. Damp wipe blinds to remove all residual dust and film from blinds.

• Clean interior windows, including glass, sills frames, and tracks, and remove cobwebs and other debris within 85 inches of the floor. Steam clean carpets in reception area, hallways, and entryways with a commercial carpet steam cleaner-extractor.

6.6 Services Performed Semi-Annually at Bradshaw and Chino Valley The following work shall be done in April and in October. It shall be scheduled with the Government at least two weeks in advance of the work.

• Steam clean all carpet areas with a commercial carpet steam cleaner-extractor.

• Strip, wax, and burnish tile flooring with non-slip wax, leaving area wax free. Clean stair tiles

6.7 Services Performed Annually at Willow Admin Site

The following work shall be done in the October. It shall be scheduled with the Government at least two weeks in advance of the work.

• Steam clean carpet runners in Cabin with a commercial carpet steam cleaner-extractor.

• Deep clean wood flooring in Cabin and apply treatment for preserving and protecting the finish.

6.8 Performance Requirements Summary (PRS)

Required Services Performance Standards Monitoring Method Weekly Cleaning at Willow Admin Site

Restrooms (one in the cabin and one in the Engine Bay)

• Clean and sanitize all surfaces including with a germicidal disinfectant, including floors, water closets, urinals, sinks and sink area, showers and shower curtains, mirrors, soap dispensers, towel dispensers, waste receptacles, door handles, door surfaces, toilet/urinal partitions, and walls within the splash area of sink and paper towel dispensers.

• Treat showers for mildew.

• Polish mirrors and mirror surfaces.

• Spot clean all other surfaces. Spot clean walls and other surfaces (such as exposed pipe) splashed by sinks, soap dispensers, toilets, or urinals.

• Dust all horizontal surfaces including exposed pipes, valves, and fittings, heaters, tops of moldings, partitions, dispenser, and shelves

• Collect and remove trash and replace waste receptacles liners and sanitary napkin receptacle liners, Liners shall be intact and clean.

• Fill toilet tissue, paper towel and soap dispensers. Each toilet shall be supplied with two spare rolls of toilet paper at a location designated by the Government.

General Office and Common Areas

• Collect and remove trash, reline receptacles. Remove all trash on scheduled day of performance.

• Spot clean and vacuum all carpet runners.

• Sweep or dust mop hard surface floor areas, including stairs. Spot clean spills and mud. Remove marks left by soles of shoes. Ensure the floor is free of debris and grit.

• Dust horizontal surfaces of all desks, file cabinets, counter-tops, chairs, office equipment, and window ledges with a treated cloth, with the exception of glass tops. Dust glass top furnishings with an untreated cloth.

• Clean light switch plates, walls, doors, door hardware, stair rails, and entry glass.

• Sweep outside entrances, landings, steps, and sidewalks.

Clean entry way mats

• Remove all dust and debris from handrails, ledges, and grills.

• Clean and polish door hardware and door surfaces.

• Spot clean all wall surfaces within 85 inches of the floor

• Clean and sanitize stair handrails using a germicidal disinfectant.

• Disinfect telephone receivers

• Polish all bright metal surfaces

• Clean waste receptacles with a germicidal disinfectant

All service will be subject to visual checks by the COR.

Random Sampling of Check Lists turned in.

Customer Complaints:

All complaints will be substantiated for validity.

Poor performance will result in a more stringent and additional inspections

• Clean and sanitize light switch plates and adjacent wall areas using a germicidal disinfectant.

• Clean glass of entrance doors and the adjacent windows to remove fingerprints, smudges, and grease.

• Clean and sanitize coffee room sink using a germicidal disinfectant. Remove stains inside and outside of sink.

3X per Week Cleaning at Bradshaw and Chino Valley

Restrooms

• Clean and sanitize all surfaces including with a germicidal disinfectant, including floors, water closets, urinals, sinks and sink area, showers and shower curtains, mirrors, soap dispensers, towel dispensers, waste receptacles, door handles, door surfaces, toilet/urinal partitions, and stalls within the splash area of sink and paper towel dispensers.

• Treat showers for mildew.

• Polish mirrors and mirror surfaces.

• Spot clean all other surfaces. Spot clean walls and other surfaces (such as exposed pipe) splashed by sinks, soap dispensers, toilets, or urinals.

• Dust all horizontal surfaces including exposed pipes, valves, and fittings, heaters, tops of moldings, partitions, dispenser, and shelves

• Collect and remove trash and replace waste receptacles liners and sanitary napkin receptacle liners, Liners shall be intact and clean.

• Fill toilet tissue, paper towel and soap dispensers. Each toilet shall be supplied with two spare rolls of toilet paper at a location designated by the Government.

General Office and Common Areas

• Collect and remove trash, reline receptacles. Remove all trash from the buildings on all scheduled days of performance. Also remove trash from Workshop at Chino Valley office.

• Spot clean and vacuum carpeting. Vacuum traffic areas on all scheduled days of performance in individual offices. Full vacuum on all scheduled days of performance in hallways or common areas.

• Clean (sweep or dust mop) hard surface floor areas, including stairs. Spot clean spills and mud. Remove marks left by soles of shoes. Ensure the floor is free of debris and grit.

• Dust horizontal surfaces of all desks, file cabinets, counter-tops, chairs, office equipment, and window ledges with a treated cloth, with the exception of glass tops. Dust glass furnishings with an untreated cloth.

• Dust reachable glass picture frames in reception area, common areas and hallways.

• Vacuum seat and back of conference room chairs or clean with damp cloth if vinyl.

• Clean light switch plates, walls, doors, door hardware, stair rails, and entry glass.

• Clean glass of front door and the adjacent windows to remove fingerprints, smudges, and grease.

• Clean, sanitize, and polish drinking fountains. Remove all mineral deposits.

• Clean outside lunch area tables and empty trash receptacle.

• Clean and sanitize coffee room sinks using a germicidal disinfectant. Remove stains inside and outside of sink.

• Clean glass on interior doors

All service will be subject to visual checks by the COR.

Random Sampling of Check Lists turned in.

Customer Complaints:

All complaints will be substantiated for validity.

Poor performance will result in a more

Weekly Cleaning at Bradshaw and Chino Valley

• Damp mop all hard surface floor areas.

• Full vacuum all carpeting. Full vacuum includes areas under desks, tables, chairs, at the base of furniture and walls.

• Sweep outside entrances, landings, steps, and sidewalks.

Clean entry way mats.

• Remove dust and cobwebs from front entry and reception area.

• Remove all dust and debris from handrails, ledges, and grills.

• Clean and polish kick plates, door hardware, push bars, and door surfaces.

• Spot clean all wall surfaces within 85 inches of the floor

• Clean and sanitize stair handrails using a germicidal disinfectant.

• Disinfect telephone receivers

• Polish all bright metal surfaces

• Clean waste receptacles with a germicidal disinfectant

• Clean and sanitize light switch plates and adjacent wall areas using a germicidal disinfectant.

Random Sampling of Check Lists turned in.

Customer Complaints:

All complaints will be substantiated for validity.

Poor performance will result in a more stringent and additional inspections

Monthly at All Sites • Dust high and low areas not reached in weekly/daily dusting. Including light fixtures, comers, ceiling fans, ceiling and wall vent covers.

• Wash reception and stair well area windows inside and out.

• Clean wall bases and base boards.

• Clean and polish all wood surfaces. Polish wood with a wood protector, such as Liquid Gold, to a height of 85 inches from the floor.

Quarterly at Bradshaw and Chino Valley

• Vacuum or dust draperies and blinds in place. Damp wipe blinds to remove all residual dust and film from blinds.

• Clean interior windows, including glass, sills frames, and tracks, and remove cobwebs and other debris within 85 inches of the floor. Steam clean carpets in reception area, hallways, and entryways with a commercial carpet steam cleaner-extractor.

Semi-Annually at Bradshaw and Chino Valley

• Steam clean all carpet areas with a commercial carpet steam cleaner-extractor.

• Strip, wax, and burnish tile flooring with non-slip wax, leaving area wax free. Clean stair tiles

Annually at Willow Admin Site

• Steam clean carpet runners in Cabin with a commercial carpet steam cleaner-extractor.

• Deep clean wood flooring in Cabin and apply treatment for preserving and protecting the finish.

6.9 Performance Requirements Standards:

Performance requirement standards are described in the Performance Requirements Summary Tables above for daily, weekly, monthly, quarterly, and semi-annual work. The Contractor is expected to ensure services are provided or performed to the appropriate standards though the Contractor's Quality Control Plan. Except as stated in the summary tables, services required by this contract are generally of such a nature that nonconforming or incomplete performance disclosed by Government inspection is not subject to correction by re-performance or late performance, and will result in a deduction being made to the contract price for the month.

6.10 Inspection Procedure:

Inspection of the office buildings to determine the acceptability of the workmanship will be made by the Government, and any deficiencies encountered will be called to the attention of the Contractor. Correction of deficiencies will be made prior to re-inspection and acceptance of work by the Government in conformance with the performance-standards.

Any Government personnel or visiting public may observe unacceptable services, incomplete work or required services not performed and may contact the CO or the COR to communicate a complain. Customer complains will be substantiated by the COR for validity. Should the COR determine that the complaint is valid, the COR will inform the Contractor orally and in writing. Refer to the Performance Requirements Summary Tables for remedy for non-conforming services.

6.11 Acceptance:

Workmanship shall be of an acceptable quality such as would be found in a business office visited by the general public and meet the acceptable quality level (ACL) listed in summary.

6.12 Payment:

Payment will be made monthly for work meeting or exceeding the ACL completed and accepted by the Government covering the previous month's service. Upon acceptance, the Government will pay monthly the appropriate amount determined by the occurrence of the services as stated in the Schedule of Items

US Department of Agriculture (USDA)

Statement of Work PRESCOTT FIRE CENTER kellirichards Highlight

Contents Project

1.0 Scope of Work

2.0 Location Description

2.1 Definitions

3.0 Contractor Requirements / Tasks

3.1 Biobased Products

3.2 Contractor Representative

3.3 Hours of Operation

3.4 Contractor Personnel

3.5 Security

3.6 Quality Control

3.7 Quality Assurance

4.0 Government Furnished

5.0 Contractor Furnished Items/Services

5.1 Contractor Furnished Items

5.2 Contractor's Submittals

6.0 Performance Work Statement Tasks and Critical Subtasks

6.1 Every other day (Mon/Wed/Fri) for the months October through April Daily (7 days a week) for the months May through September

6.2 Services Performed Weekly

6.3 Services Performed Monthly

6.4 Services Performed Quarterly

6.5 Services Performed Semi-Annually

6.7 Performance Requirements Summary (PRS)

6.9 Performance Requirements Standards:

6.10 Inspection Procedure:

6.11 Acceptance:

6.12 Payment:

Project Prescott Fire Center Janitorial

1.0 Scope of Work

The contractor shall provide any and all labor, equipment, supplies (except government-furnished), services, permits, and license necessary to perform janitorial services for the Prescott National Forest. The contractor shall at all times provide adequate supervision of employees ensuring all work is accomplished in accordance with the terms and conditions of the contract in a manner that will maintain a satisfactory facility condition and present a clean, neat, and professional appearance. This work statement consists of completing the tasks to the standards as outlined in Performance Requirements Summary (PRS). The contract will commence approximately July 1, 2021 and continue through June 30, 2022 with four additional option years.

2.0 Location Description.

Services are to be performed for the following facilities, which are located on the Prescott National Forest.

2.01 Prescott Fire Center, located at Prescott Airport, 2400 Melville Dr. Prescott AZ, consisting of the

1) Main Office Building (approx. 10,362 SF)-4,847 SF of carpet and 5,515 SF of tile. Also 1,354 SF of carpeted raised flooring in the Dispatch office.

2) Cache Office (semi-annual service only) - approximately 120 SF of tile

2.1 Definitions

2.1.1 ACCEPT ABLE QUALITY LEVEL (AQL). The maximum allowable deviation from perfect performance that may occur before the Government will invoke payment deduction. An AQL does not allow a contractor knowingly to offer defective service, but limits reduced payment to circumstances in which defective performance results in a measurable reduction in the value of services rendered.

2.12 DEFECTIVE SERVICE. A unit of service which contains one or more defects, or nonconformance with specified requirements.

2.13 PERFORMANCE REQUIREMENTS SUMMARY (PRS). Identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the contractor.

2.14 QUALITY ASSURANCE. Those actions taken by the Government to assure services meet the requirements of the Performance Work Statement (PWS).

2.15 CONTRACTING OFFICER'S REPRESENTATIVE (COR). A Government person appointed by the contracting officer to help the contracting officer with contract administration and surveillance.

2.16 GOVERNMENT INSPECTOR. A Government person responsible for surveillance of contractor performance.

2.17 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document used for quality assurance surveillance. The document contains specific methods the Government will use to perform surveillance of the contractor.

2.18 QUALITY CONTROL. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

2.19 RANDOM SAMPLING. A sampling method in which each service output in a unit has an equal chance of being selected.

3.0 Contractor Requirements / Tasks

3.1 Biobased Products.

All supplies and materials shall be of a type and quantity that conform to applicable Federal specifications and standards, and to the extent feasible and reasonable; include the exclusive use of biobased products. The Contractor shall utilize the greatest number of biobased products available that meet applicable health and environment specifications.

The following is a list of categories for products that may be required for performance of custodial duties. Each product submitted for use under this contract must be identified with at least one of these categories (some products may be listed under more than one category). Labeling shall be printed on all containers.

All-purpose cleaner Heavy duty cleaner Carpet shampoo Gum Remover Disinfectant sanitizer Extraction Fluid Floor stripper Neutral cleaner (liquid) Spot and stain remover Air freshener including dispenser Bathroom cleaner Brass polish/cleaner Chrome polish/cleaner Cream cleaner Solvent spotter

Degreaser/cleaner Deodorizer Floor finish Floor finish restorer Floor sealer Furniture polish Glass cleaner Grout Sealer Lime and scale remover (tub & tile cleaner) Liquid hand soap including dispenser Stainless steel polish Toilet bowl cleaner White board cleaner Wood floor cleaner Laundry detergent

For more information regarding the Department of Agriculture Biobased Affirmative Procurement Program got to http://www.usda.imv/procurement /biobased/APP.pdf.

3.2 Contractor Representative.

The contractor shall provide a contract representative for the performance of the work. The name of this person and an alternate(s) who shall act for the contractor when the contractor is absent shall be designated in writing to the contracting officer. The contractor representative or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contractor representative and alternate(s) must be able to read, write, speak, and understand English.

3.3 Hours of Operation

Services shall be performed at the Prescott Fire Center between the hours of 8:00 a.m. and 4:30 p.m., Monday through Friday for the months of October through April (excluding any Federal holiday when service is not needed) and daily for the months of May through September (including all Federal holidays). Performance outside these hours will not be permitted due to security needs of this facility and the requirement that a government representative must be on site while service is provided.

3.4 Contractor Personnel.

Contractor shall provide the Government with names of employees that will be performing this service. If changes to employees are made, the Government representative shall be informed of these changes.

Only the Contractor and the contractor's employees are authorized to be in the building and areas surrounding the building, such as the parking lot. Children and pets are not allowed in the building or surrounding area. Exceptions must be approved by Government representative. Any equipment in the building, such as but not limited to, radios, typewriters, computers, or copy machines shall not be used by the contractor or the contractor's employees.

The Contractor is responsible for the key to the building, which will be issued by the Government. The key shall not be duplicated.

http://www.usda.imv/procurement%20/biobased/APP.pdf

3.5 Security.

All outside doors shall remain locked while contractor performs work and contractor shall assure that all entrance gates, doors, and windows are locked after services are performed and the security of the building is maintained. Unnecessary lights/faucets shall be turned off upon completion of duties. Contractor shall immediately notify the COR if any problems are encountered or if any keys are lost.

Janitor closet areas shall be kept clean, neat, and odor free, remove all trash and soiled mop water daily.

3.6 Quality Control.

The contractor shall develop and maintain a quality program to ensure custodial services are performed in accordance with commonly accepted commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

3.7 Quality Assurance.

The government will periodically evaluate the contractor's performance in accordance with the Quality Assurance Surveillance Plan.

4.0 Government Furnished

The Government will supply toilet paper, paper towels, trash can liners and hand soap at each location.

5.0 Contractor Furnished Items/Services

5.1 Contractor Furnished Items

The contractor shall furnish all equipment, supplies, cleaning solutions, and powders, and other incidentals necessary to perform work under the contract except Government-furnished supplies. Contractor-furnished items shall include, but is not limited to, neutral pH floor cleaner, germicidal detergents, spot cleaners for rugs, wall cleaners, and glass cleaners necessary to perform the contract.

5.2 Contractor's Submittals

5.21 Schedule - Submit a schedule at least 1 month in advance of required work showing dates, "weekly", "monthly", quarterly", and "semi-annual" work will be performed. Inform the Government of schedule changes at least one week in advance.

5.22 MSDS Sheets - Provide MSDS sheet Schedule - Submit a schedule at least I month in advance of required work showing dates, "weekly", "monthly", "quarterly", and "semi-annual" work will be performed for all materials used or stored in Government Offices.

5.23 List of Biobased products to be used.

5.24 Cleaning Product Information - Manufacture's or supplier's information describing the contents and recommended uses for each cleaning product used.

5.25 Personnel - Provide and keep current a written list of the names of all contractors' employees performing duties under this contract.

6.0 Performance Work Statement Tasks and Critical Subtasks

The janitorial services shall be performed in accordance with the following specifications at the frequencies prescribed.

6.1 Every other day (Mon/Wed/Fri) for the months October through April Daily (7 days a week) for the months May through September

6.11 Restrooms

• Clean and sanitize all surfaces including with a germicidal disinfectant, including floors, water closets, urinals, sinks and sink area, showers and shower curtains, mirrors, soap dispensers, towel dispensers, waste receptacles, door handles, door surfaces, toilet/urinal partitions, and stalls within the splash area of sink and paper towel dispensers.

• Treat showers for mildew.

• Polish mirrors and mirror surfaces.

• Spot clean all other surfaces. Spot clean walls and other surfaces (such as exposed pipe) splashed by sinks, soap dispensers, toilets, or urinals.

• Dust all horizontal surfaces including exposed pipes, valves, and fittings, heaters, tops of moldings, partitions, dispenser, and shelves

• Collect and remove trash and replace waste receptacles liners and sanitary napkin receptacle liners, Liners shall be intact and clean.

• Fill toilet tissue, paper towel and soap dispensers. Each toilet shall be supplied with two spare rolls of

6.12 General Office and Common Areas

• Collect and remove trash from receptacles and reline receptacles with new liners. Remove all trash from the building and outdoor cans located outside of entrances on all scheduled days of performance. Empty trash receptacles located under the outside Ramada (Daily: May through September, weekly: October through April).

• Collect recycle items from recycle bins located throughout the facility and place in recycle dumpster located on site.

• Spot clean and vacuum carpeting, including carpeting in upstairs Dispatch area. Vacuum traffic areas on all scheduled days of performance in individual offices. Full vacuum on all scheduled days of performance in hallways or common areas.

• Clean (vacuum, sweep or dust mop) hard surface floor areas, including exercise/weight room, laundry room and stairs. Spot clean spills and mud. Remove marks left by soles of shoes. Ensure the floor is free of debris and grit.

• Dust surfaces of all desks, file cabinets, counter-tops, chairs, conference tables, office equipment, and window ledge. Also, dust glass frames in the downstairs Common Area. In the Dispatch Office (upstairs), dust with an electrostatic duster which may require· an extended handle to access hard-to-reach areas, such as behind computers/equipment. In all other areas, dust surfaces with a treated cloth, except for glass surfaces. Dust glass surfaces with an untreated cloth.

• Clean seat and back of conference room chairs with damp cloth.

• Clean light switch plates, walls, doors, door hardware, stair rails, and entry glass.

• Clean mirror in Exercise/Weight Room.

• Clean glass of front door and the adjacent windows to remove fingerprints, smudges, and grease.

• Clean, sanitize and polish drinking fountains. Remove all mineral deposits.

• Clean outside lunch area tables under the ramada and at east exit.

• Clean glass on interior doors.

6.13 Kitchen Area

• Clean and sanitize sinks using a germicidal disinfectant. Remove stains inside and outside of sink.

• Fill paper towel and hand soap dispensers

• Spot clean counter tops, front of appliances, and cabinets.

• Floor: Remove loose debris and spot clean spills/marks.

• Spot clean walls.

6.2 Services Performed Weekly

• Damp mop all hard surface floor areas.

• Full vacuum all carpeting and exercise room. Full vacuum includes areas under desks, tables, chairs, at the base of furniture and walls.

• Sweep outside entrances, landings, steps, and sidewalks. Clean entry way mats.

• Remove dust and cobwebs from front entry and reception area.

• Remove all dust and debris from handrails, ledges, and grills.

• Clean and polish kick plates, door hardware, push bars, and door surfaces.

• Spot clean all wall surfaces within 85 inches of the floor

• Clean and sanitize stair handrails using a germicidal disinfectant.

• Polish all bright metal surfaces

• Clean and sanitize light switch plates and adjacent wall areas using a germicidal disinfectant.

• Clean and sanitize kitchen counter tops, fronts of cabinets and front of appliances.

6.3 Services Performed Monthly

• Dust high and low areas not reached in weekly/daily dusting, including light fixtures, comers, ceiling fans, ceiling and wall vent covers.

• Wash reception and stairwell area windows inside and out.

• Clean wall bases and base boards.

• Clean and polish all wood surfaces. Polish wood with a wood protector, such as Liquid Gold, to a height of 8,.5 inches from the floor.

6.4 Services Performed Quarterly

• Clean windowsills and frames, including tracks, remove cobwebs and other debris.

• Scrub tile floors in front entrance area and hallway (approximately 896 sqft.) with low-rpm machine or auto scrubber (use a red- light scrubbing- pad and neutral cleaner).

6.5 Services Performed Semi-Annually

The following work shall be done in early April and in October. It shall be scheduled with the Government at least two weeks in advance of the work. Semi-Annual services shall be scheduled to be performed on a weekend.

• Steam clean all downstairs carpet areas.

• Clean upstairs raised-floor carpeting in the Dispatch and Helibase office area with a commercial chemical dry-cleaner.

• Scrub all tile floors with low-rpm machine or auto scrubber (use a red - light scrubbing

- pad and neutral cleaner), including Cache office in warehouse.

• 'Clean stair tiles.

• Clean interior windows of the helibase observation area.

6.7 Performance Requirements Summary (PRS)

Every other day (Mon/Wed/Fri) for the months October through April Daily (7 days a week) for the months May through September

Restrooms

• Clean and sanitize all surfaces including with a germicidal disinfectant, including floors, water closets, urinals, sinks and sink area, showers and shower curtains, mirrors, soap dispensers, towel dispensers, waste receptacles, door handles, door surfaces, toilet/urinal partitions, and stalls within the splash area of sink and paper towel dispensers.

• Treat showers for mildew.

• Polish mirrors and mirror surfaces.

• Spot clean all other surfaces. Spot clean walls and other surfaces (such as exposed pipe) splashed by sinks, soap dispensers, toilets, or urinals.

• Dust all horizontal surfaces including exposed pipes, valves, and fittings, heaters, tops of moldings, partitions, dispenser, and shelves

• Collect and remove trash and replace waste receptacles liners and sanitary napkin receptacle liners, Liners shall be intact and clean.

• Fill toilet tissue, paper towel and soap dispensers. Each toilet shall be supplied with two spare rolls of toilet paper at a location designated by the Government.

General Office and Common Areas

• Collect and remove trash from receptacles and reline receptacles with new liners. Remove all trash from the building and outdoor cans located outside of entrances on all scheduled days of performance. Empty trash receptacles located under the outside Ramada (Daily: May through September, weekly: October through April).

All service will be subject to visual checks by the COR.

Random Sampling of Check Lists turned in.

Customer Complaints:

All complaints will be substantiated for validity.

Poor performance will result in a more

• Collect recycle items from recycle bins located throughout the facility and place in recycle dumpster located on site.

• Spot clean and vacuum carpeting, including carpeting in upstairs Dispatch area. Vacuum traffic areas on all scheduled days of performance in individual offices. Full vacuum on all scheduled days of performance in hallways or common areas.

• Clean (vacuum, sweep or dust mop) hard surface floor areas, including exercise/weight room, laundry room and stairs.

Spot clean spills and mud. Remove marks left by soles of shoes. Ensure the floor is free of debris and grit.

• Dust surfaces of all desks, file cabinets, counter-tops, chairs, conference tables, office equipment, and window ledge.

Also, dust glass frames in the downstairs Common Area. In the Dispatch Office (upstairs), dust with an electrostatic duster which may require· an extended handle to access hard-to-reach areas, such as behind computers/equipment.

In all other areas, dust surfaces with a treated cloth, except for glass surfaces. Dust glass surfaces with an untreated cloth.

• Clean seat and back of conference room chairs with damp cloth.

• Clean light switch plates, walls, doors, door hardware, stair rails, and entry glass.

• Clean mirror in Exercise/Weight Room.

• Clean glass of front door and the adjacent windows to remove fingerprints, smudges, and grease.

• Clean, sanitize and polish drinking fountains. Remove all mineral deposits.

• Clean outside lunch area tables under the ramada and at east exit.

• Clean glass on interior doors.

Kitchen Area

• Clean and sanitize sinks using a germicidal disinfectant.

Remove stains inside and outside of sink.

• Fill paper towel and hand soap dispensers

• Spot clean counter tops, front of appliances, and cabinets.

• Floor: Remove loose debris and spot clean spills/marks.

• Spot clean walls.

Services Performed Weekly

• Damp mop all hard surface floor areas.

• Full vacuum all carpeting and exercise room. Full vacuum includes areas under desks, tables, chairs, at the base of furniture and walls.

• Sweep outside entrances, landings, steps, and sidewalks.

Clean entry way mats.

• Remove dust and cobwebs from front entry and reception area.

• Remove all dust and debris from handrails, ledges, and grills.

• Clean and polish kick plates, door hardware, push bars, and door surfaces.

• Spot clean all wall surfaces within 85 inches of the floor

• Clean and sanitize stair handrails using a germicidal disinfectant.

• Polish all bright metal surfaces

Random Sampling of Check Lists turned in.

Customer Complaints:

All complaints will be substantiated for validity.

Poor performance will result in a more stringent and additional inspections

Required Services Performance Standards Monitoring Method Services Performed Monthly

• Dust high and low areas not reached in weekly/daily dusting.

Including light fixtures, comers, ceiling fans, ceiling and wall vent covers.

• Wash reception and stair well area windows inside and out.

• Clean wall bases and base boards.

All service will be subject to visual checks by the COR.

Random Sampling of Check Lists turned in.

Customer Complaints:

• Clean and polish all wood surfaces. Polish wood with a wood protector, such as Liquid Gold, to a height of 85 inches from the floor.

All complaints will be substantiated for validity.

Poor performance will result in a more stringent and additional inspections

Services Performed Quarterly

• Clean windowsills and frames, including tracks, remove cobwebs and other debris.

• Scrub tile floors in front entrance area and hallway (approximately 896 sqft.) with low-rpm machine or auto scrubber (use a red- light scrubbing- pad and neutral cleaner).

Services Performed Semi- Annually

• Steam clean all downstairs carpet areas.

• Clean upstairs raised-floor carpeting in the Dispatch and

Helibase office area with a commercial chemical dry-cleaner.

• Scrub all tile floors with low-rpm machine or auto scrubber

(use a red - light scrubbing-pad and neutral cleaner), including Cache office in warehouse.

• 'Clean stair tiles.

• Clean interior windows of the helibase observation area.

6.9 Performance Requirements Standards:

Performance requirement standards are described in the Performance Requirements Summary Tables above for daily, weekly, monthly, quarterly, and semi-annual work. The Contractor is expected to ensure services are provided or performed to the appropriate standards though the Contractor's Quality Control Plan. Except as stated in the summary tables, services required by this contract are generally of such a nature that nonconforming or incomplete performance disclosed by Government inspection is not subject to correction by re-performance or late performance, and will result in a deduction being made to the contract price for the month.

6.10 Inspection Procedure:

Inspection of the office buildings to determine the acceptability of the workmanship will be made by the Government, and any deficiencies encountered will be called to the attention of the Contractor. Correction of deficiencies will be made prior to re-inspection and acceptance of work by the Government in conformance with the performance-standards.

Any Government personnel or visiting public may observe unacceptable services, incomplete work…