Statement of Work - Motorola Tower Radio - 100 CES.pdf

CUI

Statement of Work

(SOW)

Motorola AXS CC Hub Console site at

Royal Air Force (RAF) Mildenhall Friday 18th September 2026

1.0 Introduction

1.1 Mission: RAF Mildenhall Fire is dedicated to protecting life and property in our community through professionally delivered Emergency Communication processes. To achieve this, we need state of the art, and mirrored equipment and practices, which enable the Fire Department to function at an optimal level.

Background: RAF Mildenhall Fire Department has been situated in its current location since 2007. Throughout that time, the fire department has been equipped with a Motorola Land Mobile Radio (LMR) system. This is the prime radio communication system for the entire base, and is a key life safety and communication contingency issue. There are certain requirements which need to be maintained, and expectations to be met, as defined by the relevant AFIs, in terms of provision within fire departments. Primarily, there is a requirement to develop and keep operational, an Alternate Fire Alarm Control Center (FACC), which is a mirror function of the Primary one, with all the functionality that goes with it. RAF Mildenhall has recently established an Alternate FACC in Rm G04 within Building 680. This Alternate now needs a new Motorola AXS CC Hub Console radio over the internet communications capability supplied to it, thereby linking it to the other provided LMR sources within RAF Mildenhall. For business continuity reasons, it is required to have an additional and fully functional Motorola Tower LMR ‘radio over the internet’ workstation, which allows all of the capabilities of the one currently held at the main FACC, to allow full operational capacity in case of a fire or major issue with the Primary FACC. Such a failure would significantly reduce the operational functionality of the Motorola system, and RAFM FD capability, and could lead to major life safety limitations and implications.

1.2 Scope: We are requesting to acquire an additional Motorola LMR AXS CC Hub Console ‘radio over the internet’ tower workstation, to locate within the new Alternate FACC, within Rm G04 of Building 680, in order to maintain fire department communication with the fire and other emergency alarm systems to all buildings on base, and to enable redundancy and an alternate location to provide service from.

2.0 General Requirements

2.1 Business Relations: The Contractor shall successfully integrate and coordinate all activity needed to execute this requirement. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall promptly identify issues to the Government and take timely corrective action. The Contractor shall seek to ensure mission partner satisfaction and professional and ethical behavior of all contractor personnel.

2.2 Contract Management & Administration

2.2.1 Contract Management: The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of resources assigned to the requirement. The Contractor must maintain continuity between the mission partner and the contractor’s corporate offices.

2.2.2 Contract Administration: The Contractor shall establish processes and assign appropriate resources to effectively administer the contract. The Contractor shall respond to the Governments requests for contractual actions in a timely fashion. The Contractor shall have a single point of contact between the Government and contractor personnel assigned to support the contract. The Contractor shall assign resources in order to maintain proper and accurate records related to this contract.

2.3 Subcontract Management: If applicable, the Contractor shall be responsible for any subcontractor and any subcontractor management necessary to integrated work executed under this contract.

2.4 Hours of Work: Work days are from Monday through Friday excluding US federal holidays and UK bank holidays.

Work hours are from 0800 to 1700 local UK time.

3.0 Product Specifications & Installation Requirements

The Vendor shall provide one AXS Command Central Hub Console within the new Alternate FACC, now situated within Rm G04 in Building 680. This Motorola supplied system is the prime radio communication system for the entire base, and is a key life safety and communication contingency issue. There are certain requirements which need to be maintained, and expectations to be met, as defined by the relevant AFIs, in terms of provision within fire departments. Primarily, there is a requirement to develop and keep operational, an Alternate Fire Alarm Control Center (FACC), which is a mirror function of the Primary one, with all the functionality that goes with it. RAF Mildenhall has recently established an Alternate FACC in Rm G04 within Building 680. This Alternate now needs a new AXS Command Central Hub Console, thereby linking it to the other provided LMR sources within RAF Mildenhall.

Vendor Task – To provide one AXS Command Central Hub Console Motorola Tower ‘radio over the internet’ workstation at RAFM FD Alternate FACC located within Rm G04 @Building 680,

• Provide and install one (1) Motorola AXS Command Central Hub Console LMR ‘radio over the internet’ workstation at Rm G04 within Bldg 680, using nearest LAN drop and power; to include UPS back up capability:

• Validate the system performance after installation

• Verify network connectivity at installation facilities

• Provide operator and administrator training

• At the conclusion of the project the Vendor will provide forms, system drawings, and documentation to detail the work that has been completed

RAF Mildenhall Responsibilities - Motorola is requiring that the following items be completed by RAF Mildenhall for the purpose of this proposal.

• Provide the Motorola Project Manager with a single point of contact for the duration of the contract

• Provide site and facility access for Motorola personnel performing installation work and training

• Obtain and provide all necessary approvals, permits, and lease agreements for affected facilities

• Provide HVAC and dry environment for all installed equipment

• 220VAC power is available within 5’ of equipment installation locations

• Provide suitable debris/waste container to the Motorola technician for project clean-up

• Cover costs of any import fees, taxes, holding fees, tariffs, etc. of equipment sent

4.0 Special Requirements

4.1 Security & Safety

4.1.1 Operational Security (OPSEC): If any installation is required to take place in a Government facility, the Contractor shall be familiar with the organizational critical information and indicators list (CIIL) and OPSEC policy of any installation they require access to. The required CIIL can be provided by the Contracting Officer.

4.1.2 Safety: The Contractor and any of its subcontractors (if applicable) shall promptly report pertinent facts regarding mishaps involving Government property damage or injury to Government/Contractor personnel that takes place on an installation. The Contractor shall notify the cognizant Contracting Officer within 24 hours of all mishaps or incidents. The Contracting Officer will in-turn notify the Safety Office. The Contractor shall cooperate in any resulting safety investigation.

4.2 Contractor Access to Installations: Access to DoD installations is limited to personnel with a valid installation access pass. Failure to submit required information to obtain required documentation will result in the exclusion of such employees from the installation until such documentation is obtained. Contractor employees may be subject to personal and vehicle searched when entering or leaving a DoD installation. If installation access is required, the Government will provide the Contractor with the required information and documents for installation access passes upon award. Subsequently, the Contractor shall provide a list of all employees along working under this contract, along with the required documentation upon receipt of contract award, and no later than 30 days prior to the projected need for any new installation access pass requirements. The Contractor is responsible for maintaining an adequate number of personnel with active installation access passes, and adhering to the timeframes stated in this section. The cognizant mission partner is responsible for the coordination of installation access passes. Upon termination of employment, termination or cancellation of the contract, or expiration of the contract the Contractor is responsible for collecting employee installation access passes and turning them in to the CO, or the cognizant mission partner in a timely fashion.

4.3 Shipping Instructions

4.3.1 For vendors located inside the United Kingdom.

4.3.1.1 Shipment shall be FOB Destination.

4.3.1.2 All shipping and transit costs must be included as part of the total purchase price submitted to the Government (vendor may either include the shipping in the costs of the items, or outline it in a separate line item).

4.3.1.3 The Government will provide the shipping address as part of the solicitation document. Additionally, the Government will provide the vendor with the point of contact at the physical destination delivery address.

4.3.2 For vendors located outside of the United Kingdom.

4.3.2.1 Option One: United States Postal Service.

4.3.2.1.1 Shipping shall be FOB Destination.

4.3.2.1.2 All shipping and transit costs must be included as part of the total purchase price submitted to the Government (vendor may either included the shipping in the costs of the items, or outline it in a separate line item).

4.3.2.1.3 Weight of individual shipments must not exceed 70lbs.

4.3.2.1.4 Dimensions of individual shipments must not exceed 119 inches in length, and/or 72 inches in width or height.

4.3.2.1.5 Hazardous material is not submitted.

4.3.2.1.6 The Government will provide the APO shipping address as part of the solicitation.

4.3.2.2 Option Two: Commercial small parcel carrier.

4.3.2.2.1 Shipping shall be FOB Destination.

4.3.2.2.2 All shipping and transit costs must be included as part of the total purchase price submitted to the Government (vendor may either included the shipping in the costs of the items, or outline it in a separate line item).

4.3.2.2.3 Weight of individual shipments must not exceed 300lbs.

4.3.2.2.4 Dimensions of individual shipments must not exceed 119 inches in length, and/or 72 inches in width or height.

4.3.2.2.5 The Contractor is responsible for arranging and performing all shipping actions from origin to final destination.

4.3.2.2.6 The Government will provide the shipping address as part of the solicitation document. Additionally, the Government will provide the vendor with the point of contact at the physical destination delivery address.

4.3.2.3 Option Three: Consolidated Shipping Point.

4.3.2.3.1 Shipping shall be FOB Destination.

4.3.2.3.2 All shipping and transit costs must be included as part of the total purchase price submitted to the Government (vendor may either included the shipping in the costs of the items, or outline it in a separate line item).

4.3.2.3.3 Weight of individual shipments must exceed 300lbs.

4.3.2.3.4 Dimensions of individual shipments must exceed 72 inches of any one dimensions (length, width, height).

4.3.2.3.5 Hazardous material may be shipped via this method.

4.3.2.3.6 The Contractor must complete a DD Form 1139 “XXX” to determine if the cargo can be shipped via MILAIR.

4.3.2.3.7 The Contractor shall ensure all cargo is marked “UNITED

STATES AIR FORCE” in order to ensure shipments clear customs.

4.3.2.3.8 48 FW logistics points of contact are provided for in 4.3.3.

4.3.3 Contact Information; 48th Logistical Readiness Squadron (48 LRS)

4.3.3.1 48 LRS/Inbound Customs; 48lrs.lgrddc.inboundcustoms@us.af.mil.

4.3.3.2 48 LRS/Inbound Cargo; 48lrs.inboundcargo@us.af.mil.

4.3.3.3 Commercial phone number; +44 01638 52620.

4.4 Government Furnished Material: Include any information on any Government Furnished Property (GFP) or

Government Furnished Equipment (GFE), if applicable.

4.5 Applicable Directives: List any additional directives the Contractor must comply with. Reference the directive to a specific part of the Statement of Work in order to ensure the Contractor clearly understands the requirement.

5.0 Appendix: Related Documents

List out any documents that will be attached to this Statement of Work. Drawings, directives, etc (provide the attached documents).

mailto:48lrs.lgrddc.inboundcustoms@us.af.mil mailto:48lrs.inboundcargo@us.af.mil