Statement of Work_Final.docx
DOCX document 15 KB Posted
- Solicitation number
- 12905B24Q0071
About this file
This document is a Statement of Work for a service contract to maintain a USDA, ARS, PSM Research Unit's LTQ-Orbitrap Elite Mass Spectrometer. The contract has a base year of performance from May 1, 2024 to April 30, 2025, with one potential option period. The vendor must provide OEM factory-certified field service engineers, immediate technical support, one scheduled annual preventive maintenance visit, software and firmware updates, and use only OEM parts.
The related federal contract opportunity is Solicitation Number 12905B24Q0071, which is a combined synopsis/solicitation for a commercial item service contract for the same LTQ-Orbitrap Elite Mass Spectrometer. The contract is unrestricted, with no small business size standard. Offers are due by April 19, 2024 at 3pm EDT, and the period of performance is May 1, 2024 to April 30, 2025, with one potential option period.
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Other files
| File | Type | Posted |
|---|---|---|
| 12905B24Q0071_Tand Cs with PandCs - RFQ - Services With Options - FAC 2024-03- FINAL.docx | DOCX document |
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STATEMENT OF WORK
The USDA, ARS, PSM Research Unit has a requirement for a service contract for their LTQ-Orbitrap Mass Spectrometer, serial number 05186B with EDT 10795. The requirement will include the base year of service and one potential option period.
The vendor must provide….
1. Expertise/labor of an OEM factory-certified field service engineer, travel to our site and OEM parts required for Corrective Maintenance visits with an on-site response time of 3 business days to maintain an LTQ-Orbitrap Elite mass spectrometer.
2. Immediate response for all technical support inquiries. A certified service engineer will conduct diagnosis and Corrective Maintenance procedures using the latest support tools.
3. One (1) scheduled annual standard Preventive Maintenance visit (standard PM kit included).
4. Only OEM parts may be used to repair and maintain the LTQ-Orbitrap Elite mass spectrometer.
5. Software and firmware updates upon request and in conjunction with a scheduled Preventive Maintenance or Corrective Maintenance visit. Updates are defined as changes of the existing software version for an LTQ-Orbitrap Elite mass spectrometer that are intended to improve its performance.
6. All work must be performed by OEM factory-certified Field Support Engineers using OEM parts and supplies.
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