Statement of Work Endoscope Svc Maint..docx

STATEMENT OF WORK

GENERAL REQUIREMENTS: The effort required hereunder shall be performed in accordance with this Statement of Work and with all other terms and conditions set forth herein.

SCOPE: The contractor shall provide all services, labor, parts, materials and equipment necessary for the service, preventative maintenance (PM), and calibration for government-Gastroenterology Equipment (see Appendix A). Contractor will service and maintain the equipment within the original equipment manufacturers (OEM) specifications, in accordance with the US, State, and Local laws and regulations, US Navy regulations, and Joint Commission requirements.

Service and maintenance means (a) any modification, adjustment, minor repair, or replacement of the equipment that corrects a malfunction and effectively brings the equipment into material conformity with the technical specification for that equipment as designated by the original equipment manufacturer (OEM), (b) a procedure or routine that, when observed in the regular, proper operation of the equipment, avoids the material adverse effect of the applicable nonconformity, (c) any measures performed that assure the continued operation of the equipment or returns the equipment to its designed efficiency and capacity, (d) replacement of a piece of equipment on a one-forgone basis in order to provide a substitute of equal or greater value in lieu of a damaged or defective device for compensation, return, or refund of equipment.

LOCATION:

Naval Medical Center San Diego 34800 Bob Wilson Dr.

San Diego, CA 92134

NMCSD PREVENTATIVE MAINTENANCE (PM) REQUIREMENTS:

The highest standard of professional capability and electrical/mechanical workmanship is to be maintained throughout the life of this contract.

Hardware and software upgrades, defined as those changes that enhance or add product features, are not included.

NMCSD CORRECTIVE MAINTENANCE REQUIREMENTS:

RESPONSE TIME: Contractor shall use commercially reasonable efforts to:

TRAVEL AND RELATED EXPENSES: Contractor will be responsible for its service related trip expenses, including round trip travel, mileage, and overnight living expenses.

TITLE TO EQUIPMENT: The Government retains ownership to title of any equipment taken for manufacturer maintenance.

LIABILITY:

UTILITIES: The Contractor may use Government utilities, (e.g., electrical power, compressed air, and water) that are available and required for any service performed under this contract. The building engineer, to ensure compatibility with the Naval Medical Center's electrical wiring and equipment, must approve contractor electrical equipment.

SHIPMENT: All shipment costs incurred by contractor to ensure satisfactory completion of PM/Calibration of Olympus Equipment and all be included in quote price prior to obtaining contract. The contractor shall not exceed two (2) business days for shipment of all equipment coming from and/or going to NMCSD Biomed minus exceptions or conditions as previously noted in this Statement of Work. All shipping expenses/costs are provided for in this contract and included in the contract price.

ACCESS TO EQUIPMENT: Contractor shall be provided reasonable access to all equipment that is to be serviced and utility outlets required to do the service. The contractor shall be free to start and stop all primary equipment incidental to the operation of the maintained equipment after permission is received from on-duty personnel responsible for such equipment.

GOVERNMENT PERSONNEL: NMCSD employees will not perform repairs to equipment while such equipment is under the purview of this contract unless agreed to in writing by the contractor.

CONTRACTOR CHECK-IN/CHECK-OUT: Contractor is required to report to Material Management Department, Biomedical Repair Division, Building One (1), Ground Floor, Room GD-l 8Hl at NMCSD prior to and upon completion of any services or repair work performed.

PARTS AVAILABILITY: To ensure minimal equipment downtime, contractor shall ensure that all equipment needed to complete said services are available. If any Scope is to be taken by contractor to be serviced outside of NMCSD facility, NMCSD Biomedical Repair Division reserves the right to request a loaner from contractor at no additional cost if deemed necessary.

LABOR: All compensation for labor from the hours of 0800-1600. Local Pacific Time is included in the contract price. Any labor performed outside of this timeframe is not included in the contract pricing. If service becomes necessary to be performed between 1600-0800, NMCSD Biomedical Repair Division shall be notified prior to performance.

FIELD SERVICE REPORTS: Contractor shall furnish a written or electronic vendor supplied Field Service Report (FSR) within 3 business days after service has been completed to the Duty Staff at:

Naval Medical Center San Diego Biomedical Repair Division Building 1, Ground Floor, Room GD-18Hl Phone: 619-532-8010 Fax: 619-532-8013

Or electronically at:

USN.NMCSD-CONTRACTADMINISTRATOR@MAIL.MIL

The contractor, or his/her representative, shall complete the vendor supplied Field Service Report to include the following:

Contractor Name Technician's Printed Name, Telephone Number and Signature Date and Time of Arrival ECN (Equipment Code Number) and Serial Number Time Expended Repairing/Service, Labor Hours, Rate and Materials Summary of Work Performed and Accepted by End-User (Government Representative's Printed Name and Signature) Completed Field Service Reports are required.

Completed Field Service Reports are required Prior to Acceptance of any Invoice.

PREVENTIVE MAINTENANCE AND REPAIR SERVICE SCHEDULES

Services SHALL be required based upon the following AGREED schedules:

PREVENTIVE MAINTENANCE (check one):

REPAIR HOURS:

_X_ Monday – Friday from 0800-1600 ___ Seven Days per week, 24-hour Coverage

Appendix A: Line Item Equipment Listing