Statement of Work.pdf

Statement of Work and Housekeeping Department Specifications and requirements 2021 – 2022 Kayenta Health Center Laundry Services for the Clinic

BACKGROUND

Kayenta Health Center, Herein KHC, is a member of Kayenta Service Unit: Kayenta Service Unit represent three health center facilities. Kayenta Health Center, Inscription Health Center, and Dennehotso Health Center – all located in the remote, northeast, region of Arizona and the Navajo Nation. KHC is an outpatient health care center offering the following services, 5 day per week: Adult, Women’s and Pediatric care; Optometry; Dental; Diabetes Managements; Counseling; Nutrition; Pharmacy; Radiology; Laboratory; and an Emergency Department operation 24 hours per day, 7 days per week.

To obtain laundry and dry cleaning services for Kayenta Health Center. Laundry service is necessary to provide a clean and sanitized laundry to prevent infection for patients and employees per Infection Control protocols.

SCOPE

Contractor provides services for flat and roughdry finish work laundry and dry cleaning. The service will include pick-up soiled laundry from the facility and delivery of clean laundry to the facility.

OBJECTIVES

This section should provide a concise overview of the contract effort goals and objectives; and how the results or products will be use.

TASK

This statement of work describes the requirements for laundry and dry cleaning service for Kayenta Health Center.

a. Contractor shall provide all management, supervision, quality control, labor, facilities, equipment, transportation, scales and supplies (i.e., detergent, packaging, labeling materials, dry cleaning solutions, etc.) necessary to perform laundry and dry cleaning services.

b. Contractor shall coordinate laundry pick-up and delivery schedules with the KHC Housekeeping Supervisor/COR/Point of Contact. Laundry shall be pick up and delivered to a designated area at the facility.

c. Contractor shall contact Department Supervisor/COR/Point of Contact to report missing laundry items and/or request a non-scheduled delivery.

d. Contractor shall notified Department Supervisor/COR/Point of Contact of unexpected miscellaneous chargers before invoice is submitted.

e. Contractor shall select appropriate laundering processes, products, procedures based on fabric content and nature soil. To ensure cleanliness and stain removal, color retention and fabric durability with all applicable federal, state and local standards of health and safety regulations pertaining to healthcare laundry and facility in selecting laundering processes, products and procedures.

f. Contractor shall handle all soiled laundry as if potentially contaminated with blood or fluids, as defined by the Centers for Disease Control and Prevention (CDC).

Statement of Work and Housekeeping Department Specifications and requirements 2021 – 2022 Kayenta Health Center Laundry Services for the Clinic

g. Contractor shall replace broken, missing buttons, zippers and mend torn items.

h. Contractor shall group finished laundry by type of article, packaged and sealed to prevent contamination, label to identify contents and place all finished laundry in linen carts to prevent contamination during transport.

SPECIAL REQUIREMENTS

If the Contractor(s) is required to be present on U.S. Government property; the Contractor shall notify Housekeeping Department for security details, before entry and may be occupied by Federal Staff when access is required.

PLACE OF PERFORMANCE

Indian Health Service / Kayenta Service Unit / Kayenta Health Center

Division of Housekeeping

PO Box 368

HWY 160 South MP 394.3

Kayenta, Arizona 86033

PERIOD OF PERFORMANCE

Start Date: January 1, 2022

End Date: December 31, 2022

CONTACT INFORMATION

Alexander Gilmore, KHC Supervisory Housekeeping, Alexander.Gilmore@ihs.gov, (928) 697-5094

Desmond Jones, KHC Supervisory General Engineer/COR, Desmond.Jones@ihs.gov, (928) 697-4375

Bertha Blackhorse-Saganey, KHC Supervisory Support Service, Bertha.Saganey@ihs.gov, (928) 697-4081

Tara Peaches, KHC Support Service Secretary, Tara.Peaches@ihs.gov, (928) 697-4080 mailto:Alexander.Gilmore@ihs.gov mailto:Desmond.Jones@ihs.gov mailto:Bertha.Saganey@ihs.gov mailto:Tara.Peaches@ihs.gov