Statement of Work.pdf

Statement of Work 2021 – Kayenta Health Center-CEREC Service Club & Support Author: Amber Kibby, Lead Clinical Dentist & Marilyn Chee, Dental Assistant Supervisor

BACKGROUND

Kayenta Service Unit (KSU) serves a population of 20,000 people spread across a remote and sparsely populated area. Kayenta Health Center operates year round, 24 hours a day with crucial role that provides medical health care services. The purpose of this contract is to provide Kayenta Health Center with CEREC Club, which is a warranty of up to six years (paid annually) and includes the latest software updates and upgrades as well as extended parts warranties for the CEREC Unit.

SCOPE

Kayenta Health Center requests CEREC Club Annual Warranty (up to 6 years after purchase of the CEREC Unit) including Software Support Services and all necessary Software Upgrades as well as extended parts warranties to enhance direct patient services and improve quality of patient care. The CEREC allows Dental Department to intraorally scan a patient’s mouth in color to provide a variety of services including crowns which can be milled in house, or a plethora of additional services in which the intraoral scans can be sent electronically to a dental lab for fabrication. Purchase of the CEREC unit also includes initial onsite training for dental staff members.

The contractor will work closely with Dental Department Supervisor and Information Technology Department for schedule technical support services and upgrades. Any changes may need Information Technology Departments present for application verification, remote access or onsite support.

OBJECTIVES

The contractor shall provide Annual (up to 6 years after purchase of CEREC Unit) Support Services, Upgrades and extended parts warranties to the Kayenta Health Center Dental Department for the CEREC PrimeScan AC (x1), CEREC Primemill US w/CA (x1), CEREC Speedfire w/Milling #6482850 (x1) and Suction Unit F/CEREC #6580786 (x1). Upon award, contractor shall work with Departments to ensure all necessary CEREC software updates and upgrades are completed and warranty issues are addressed.

The contractor shall take all necessary precautions to protect existing equipment. If any items are damaged during the course of service, all repairs or replacements shall be covered by contractor at no cost to the Government.

GOVERNMENT-FURNISHED PROPERTY/EQUIPMENT

Contractor will need to provide all equipment and supplies to complete service.

Statement of Work 2021 – Kayenta Health Center-CEREC Service Club & Support Author: Amber Kibby, Lead Clinical Dentist & Marilyn Chee, Dental Assistant Supervisor

SECURITY REQUIREMENTS

Contractor is required to obtain and identification badge (ID) before start of work at KHC when onsite.

PLACE OF PERFORMANCE & PERIOD OF PERFORMANCE

Kayenta Health Center-Dental Department HWY 160, South Milepost 394.3

Kayenta, AZ 86033

The period of performance shall start Date of Award through December 31, 2021.

The contractor shall perform work between the hours of 8:00am through 5:00pm Monday through Friday, excluding Federal Holidays. Alternate hours must be requested and approved by KHC.

POINT OF CONTACT

Amber Kibby, Amber.Kibby@ihs.gov (928)697-4333

Marilyn Chee, Marilyn.Chee@ihs.gov (928)697-4336

Herman Holiday (IT), Herman.Holiday@ihs.gov (928)697-5118 mailto:Amber.Kibby@ihs.gov mailto:Marilyn.Chee@ihs.gov mailto:Herman.Holiday@ihs.gov