Statement of Work.pdf

Officer Training School (OTS)

Statement of Work

Security System Maintenance and Sustainment Prepared for Officer Training School (OTS)

June 03, 2026

1.0 MISSION SCOPE

The Contractor shall provide all resources, including labor, tools, equipment, materials, and transportation, to perform preventative and corrective maintenance on designated physical security systems at Officer Training School (OTS) locations. The primary objective is to maintain Full Operational Capability (FOC) of the existing infrastructure. Additionally, the Contractor shall identify requirements for future technological upgrades to existing systems and, when required, provide cost estimates for temporary or permanent expansion to Location C, based on direction from the OTS Contracting Officer Representative (COR) and subject to final approval by the 42 CONS Contracting Officer. Service Locations:

Location Address

Location A 245 Lakeland Dr, Titus, AL 36080

Location B 501 LeMay Plaza North, Montgomery, AL 36112

Location C (when required by OTS) Located on Maxwell AFB: Building numbers 1432, 1433, 1434.

2.0 PERFORMANCE REQUIREMENTS

2.1 Initial System Survey

Within thirty (30) days of contract award, the Contractor shall conduct a comprehensive baseline survey of all covered equipment. The Contractor shall deliver a report identifying equipment recommended for replacement or upgrade due to obsolescence or degradation. The Contractor shall maintain the system in its current configuration unless the Contracting Officer (KO) authorizes an upgrade or expansion via contract modification.

2.2 Preventative Maintenance (PM) & Consumables

The Contractor shall perform scheduled inspections and maintenance in accordance with original equipment manufacturer (OEM) specifications. The Contractor shall provide and install all consumable materials required to maintain system functionality, including but not limited to backup batteries for control panels, Uninterruptible Power Supplies (UPS), gate function, wireless sensors, as part of routine Preventative Maintenance.

2.3 Corrective Maintenance (CM) & Equipment Replacement

The Contractor shall repair or replace malfunctioning or degraded equipment to restore the system to full operational capability. When an exact component is no longer available, the Contractor shall procure and install a compatible model of equal or greater capability at the discretion and approval of the Officer Training School COR and 42 CONS contracting Officer.

2.4 Software and Firmware Management

The Contractor shall monitor and apply necessary software patches and firmware updates. Any update requiring hardware modification or incurring additional cost shall not be implemented without a written risk and cost analysis and prior approval from the COR.

3.0 DATA DELIVERABLES

Note: All deliverables shall be submitted to the COR in accordance with the Contract Data Requirements List (CDRL).

Deliverable Frequency Description

Initial Survey Report Once initially and if requested for Location C

Baseline equipment status and upgrade & replacement recommendations.

Maintenance & Service Tickets

Within 24 hours of closure Documentation of all PM/CM actions taken and parts replaced.

Risk & Cost Analysis As Required Technical and financial justification for proposed hardware/software changes.

4.0 CERTIFICATION REQUIREMENTS

4.1 The OTS campus operates on the AccessXpert network software previously installed by Schneider Electric (SE). Due to the Network Structure and the proprietary nature of SE products, vendors must be authorized SE Master Partners to fulfill this requirement.

4.2 Contractor must be an authorized Certified Partner of Schneider Electric (SE) and certified in Continuum and/or AccessXpert. The contractor’s status must be held with 2nd and 3rd-level support for technical, engineering, troubleshooting, and training.

5.0 PERFORMANCE REQUIREMENTS

SUMMARY (PRS)

The following table defines the performance standards and required response times for this mission.

Service Requirement Performance Standard Acceptable Quality Level

(AQL)

Emergency Response On-site within 4 hours of notification.

99% On-Time

Urgent Response (Non- Critical)

On-site within 24 hours of notification (or next Govt business day).

99% On-Time

Routine Maintenance On-site within 48 hours of notification. (or next Govt business day).

95% On-Time

Reporting Accuracy Tickets closed within 24 hours of work completion.

100% Accuracy

6.0 Contractor Access to Department of the Air

Force Installations

6.1 The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Department of the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

6.2 The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver’s license, current vehicle registration, valid vehicle insurance certificate, and [ insert any additional requirements to comply with local security procedures] to obtain a vehicle pass.

6.3 During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.

6.4 When work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with [insert any additional requirements to comply with DAFI 31- 101, Base Defense Operations, and DoDMAN5200.02_DAFMAN16-1405_DAFGM2026-01, Air Force Personnel Security Program] citing the appropriate paragraphs as applicable.

6.5 Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

6.6 The contractor shall provide an after-hours contact number or after-hours email in the Emergency Mass Notification System (EMNS) for each of their personnel, whose normal place of duty is on a DoD installation or within a DoD facility. The contractor shall comply with any additional requirements in DAFI 10-206, Operational Reporting for emergency operational reporting. Foreign Nationals may participate and may remove themselves from the Emergency Mass Notification System at any time. To update information, personnel can access the globe icon on their system desktop screens and choose the “Access Self-Service” option.

6.7 Failure to comply with these requirements may result in withholding of final payment.