Statement of Work – Telecommunication Services in Diego Garcia

This Statement of Work (SOW) describes telecommunications services required at Naval Support Facility (NSF) Diego Garcia for a one-year firm-fixed-price contract period from July 1, 2026 to June 30, 2027.

The contractor must provide management, supervision, labor, equipment, and materials to support cellular phone and international telephone services on Diego Garcia. For international telephone services, the contractor shall supply all necessary equipment and provide separate access codes to NSF departments with authorization from designated NSF representatives: LCDR Michael A. Martinez (NSF XO) and Victor A. Hermoso III. The contractor must deliver 7,000 total call minutes for the contract duration, available 24 hours per day, shared among all NSF telephone account users with approved access codes.

For cellular phone services, the contractor must purchase and deliver ten Android 4G cell phones and thirty charging blocks by July 14, 2026, at a cost not exceeding US$250.00 per unit. Minimum specifications include 4G capability, text messaging, local and international call services, front and back cameras, mobile data service, and Wi-Fi and Bluetooth features. The contractor shall repair or replace any defective phones at no charge to NSF. Connectivity must be available 24 hours per day within coverage areas with capability for international calls and SMS services. A single cell phone account shall be established and topped up on the 1st and 15th of each month with US$300.00 credit, totaling US$600.00 monthly. The contractor shall purchase ten 4G SIM cards for replacements or additional issuance to authorized NSF key personnel. The SOW includes a cell phone users list identifying 61 personnel across multiple departments (HQ/CMD Duty Personnel, Air Ops, Port Ops, RMD/FFSO, Security, IFO/Supply, and Loaners for Visiting Commands).