Statement of Work.pdf

STATEMENT OF WORK (SOW)

Award/Mod Effective Version Date Award 29 Sept 22

Contract Number: HC1047-22-C-0015 Tracking Number: 622268577 Contractor Name: Cision US Inc.

Follow-on to Previous Contract and Task Order Number:

Not Applicable

1. Contracting Officer’s Representative (COR).

a. Primary COR. See Points of Contact in Contract Administration Data

b. Alternate COR. See Points of Contact in Contract Administration Data

2. Contract or Task Order Title.

Cision Media Monitoring and Communications Suite.

3. Background.

The Defense Information Systems Agency (DISA)’s Office of Strategic Communication and Public Affairs requires an integrated media monitoring and social listening tool as well as for daily executive media briefings. DISA Public Affairs’ is responsible for gathering information from worldwide media, analyzing this information, and using this analysis to inform operations or develop targeted messaging to apprise DISA’s stakeholders and customers. Curated media clips and an integrated media monitoring and social listening tool will ensure visibility of media and audiences related to DISA’s mission and its execution. The availability of this information will help DISA monitor media so public affairs professionals can shape and develop appropriate messaging to support DISA’s and the Department of Defense’s (DoD’s) mission.

Relevant and timely information collected through national and international news media, may be used either to provide context about, or to make decisions on, issues that impact DISA operations. The research and analysis are derived primarily from publicly available sources, such as print/online news outlets, television, radio, blogs, tweets, other public-facing social media sources, and public opinion/public research organizations. Other sources (e.g., the Open-Source Center) may be used.

4. Objectives.

Through the receipt of daily curated clips and the use of the integrated media monitoring and social listening tool, DISA’s Office of Strategic Communications and Public Affairs will be able to:

• Achieve a greater awareness of developing trends in the media coverage of DISA and related industry topics of interest.

• Analyze how the coverage reflects or fails to reflect DoD and DISA stated policies or views (as expressed by its spokespeople and other DISA representatives).

• Research, analyze, and report specific news articles or broadcast segments, including copies thereof, with transcripts.

• Report and analyze articles with mentions of DISA, and DISA-specific key words, on social media, and evaluate the tone (positive, negative, neutral).

• Track, assess and monitor media coverage and other issues/topics of strategic importance to DISA and the DoD to inform high-level decision-making.

• Understand DISA’s audiences better on each official social media platform to improve the ways DISA Public Affairs can develop targeted messaging for each of its specific audiences.

5. Scope.

The scope of this contract is multifaceted:

(1) Receive daily curated news briefings/summaries/synopses (Cision insights).

The contractor shall research, compile, draft, and deliver electronic daily executive-level news briefings and analyses about DISA news and other of-interest information supplemented by human intelligence.

News articles about the following topics and/or keywords for these briefings may include, but are not limited to:

• DISA: Mentions of DISA and its programs

• Emerging Tech: Stories on specific software/cloud contract awards, or news on relevant tech developments within the context of defense news

• Cyber Policy: Stories on cybersecurity efforts, policies, laws and/or regulations from the White House, the

Administration, Congress, Cybersecurity and Infrastructure Security Agency (CISA) and/or other federal cybersecurity policy news

• Cybersecurity: General cybersecurity news, or non-policy federal cybersecurity news

• Industry: Private industry cybersecurity news, generally relating to government

Contracting or trends private sector is seeing in cybersecurity

• Acquisitions: Acquisition news and policy, especially relating to cloud and cyber

• Electronic Warfare: News relating to cyber threats and cyberattacks

• Workforce: Stories relating to federal employee pay/benefits/retirement as well as workforce issues, such as vaccinations, COVID-19 policies, mask mandates and stay-at-home orders

• Operations: News relating to DoD and/or federal government operations including but not limited to budgets, government shutdowns, and other administrative matters of note

• Supply Chain: Stories relating to supply chain issues

The Government reserves to right to add, change, delete, and/or modify any topics or keywords of interest at any point during the course of the contract. It is understood that the contractor will need a brief period to fully grasp the DOD/DISA voice.

Content for these briefs will consist of clear and concise media analyses and synopses, materialized from a variety of public news media sources to include online, print, broadcast, social, trade journals and other media outlets without concern for copy write issues. The contractor shall provide in-depth knowledge of media research and analysis methods, and their ability to rapidly collect, collate, and effectively provide relevant, timely, and coherent research and analysis results in the content of the briefs.

(2) obtain an integrated media monitoring, social listening, and content research communications suite with a reporter database and a proprietary (not a third party) newswire for press release distribution.

DISA requires an online media monitoring system/dashboard tool (software as a service hosted at the contractor’s site). The integrated suite will provide DISA public affairs personnel to access, search, collect, and report DISA-relevant media news (traditional, broadcast and social) in a manner that avoids copyright infringement. The contractor shall provide access to media databases/paywall content, manage a media contacts database and provide tools, analytics and resources to enable DISA Public Affairs to measure the effectiveness of its public affairs efforts.

This media monitoring suite must provide 24/7 access to a password protected system that allows for unlimited ad hoc and/or regular searching of news articles based on a variety of customizable filter criteria to include, but not limited to, “keyword,” “title,” “outlet” and “reporter.”

The communications suite must allow for access to a contractor-developed, maintained and operated media influencer/contacts database, which includes journalists, editors, correspondents, social media influencers, and bloggers.

Furthermore, the communications suite must fully integrate with a proprietary owned and operated newswire service. The government requires the ability to distribute press releases and communications products directly on a newswire for immediate publishing and publication of its news and storytelling. The newswire shall allow DISA Public Affairs’ staff to disseminate personalized press releases to media contact lists or others electronically directly from the integrated communications suite. The newswire shall provide exceptional search engine visibility that can generate high-volume of online search traffic and thus, produce more coverage by reporters and reach to audiences.

The service must fully and seamlessly integrate with other company-owned communications components. At no point should the government have to go outside of the integrated communications suite ecosystem to a third-party company or product to disseminate a press release via the newswire.

Additionally, the integrated communications suite must also have a social listening component to monitor social media and online conversations, in real-time, from a variety of sources with access to current and historical posts and data. The tool must provide access to real-time data from online conversations on social media and have the ability to report on performance metrics and analytics of audience micro segmentation.

Customer support and Training: The contractor shall provide general customer service, counseling support, and training for the system during business hours, at least five days a week, excluding federal holidays, for any technical issues. In addition, the contractor shall be available to provide training to inform DISA users on how to use the integrated tool and how to set up queries/alerts/notifications.

SURGE:

The Government may require surge support during the base or any option period, and surge modifications will be within the scope of the contract and provide increased support for the defined task areas of this SOW. Surge support over the life of the contract will not exceed 10% of the contractor’s total proposed cost/price for the base and all option periods, excluding any six-month extension of services pursuant to FAR 52.217-8.

6. Specific Tasks.

The contractor shall provide daily executive level briefings researched, complied and curated by the contractor’s in-house team. The contractor shall provide one integrated tool that acts as a news monitoring service (both traditional and social media) and a social listening tool that monitors and analyzes online conversations about DISA or of-interest topics. This integrated system is required to provide unlimited email distribution of customized news coverage keyword searches and provide updated media contact information. This data shall be measurable through included analytics that highlights the reach and readership of the stories. This system shall be designed for the public affairs or public relations professionals, provide a single comprehensive platform for media relations, news and social media monitoring, and advanced analytics. The system shall generate ad-hoc media coverage reports to emphasize all stories/articles that reference DISA, and other key words selected by the DISA public affairs office when conducting searches. The integrated tool shall allow access for at least 12 concurrent users. The contractor shall provide a web-based interface that is maintained within their facilities and ensure that the requirements outlined in this SOW are made available within two weeks after receipt of award.

Contractor shall also provide customer service support at least 24 hours a day, five days a week, excluding federal holiday, for any technical issues and be available to provide training to inform DISA users on how use the integrated tool and set up queries/notifications.

Task Areas

• Task Area 1 – Daily Curated News Briefings

• Task Area 2 – Media Monitoring and Analytics Tool

• Task Area 3 – Social Media Listening and Content Research

• Task Area 4 – Media Contacts Database

• Task Area 5 – News Distribution/Wire Service

6.1 Task 1 – Daily Curated News Briefings

6.1.1 Subtask 1 – Cision Insights. The contractor shall deliver one formatted, daily, curated news briefing (Cision Insights) to DISA in a format that is easily sharable amongst senior leadership, communications team members, and DISA employees with easy. The briefing should arrive in the morning no later than 9 a.m. but the Government reserves the right to change the delivery time as needed based on mission need or direction of senior leadership, at no additional cost.

The executive briefings shall be researched and compiled from open news source materials from a variety of media outlets. These briefings will not be solely created from automated, algorithm-based searches, but shall incorporate human intelligence, analysis and synopsis into each briefing from the contractor’s in-house research staff. Each report must have a relevant summary developed by the contractor’s staff with links to articles and must include other relevant information such as headline, publishing date/time, journalist, media outlet, tonality (positive, neutral, negative)/sentiment for each article, and if available, reach/readership metrics of the articles being used.

Additionally, contractor must provide a tonality score to be assigned to each article on a scale of 1-5. Scale as follows: 1: extremely negative; 2: negative; 3: neutral; 4: positive; 5: extremely positive.

The contractor shall electronically email the briefing to DISA Public Affairs, who will then forward on to other appropriate/relevant government contacts. The process by which the deliverable is received may change based on what is best for the Government at any point during the periods of performance. The briefings’ format will be customizable but will generally have 7-10 articles each day equating to roughly 5-6 printed pages. Briefing delivery will be required each business day, Monday through Friday by 9 a.m., except on federal holidays. Briefing delivery after a weekend or holiday will include missed news and/or “catch-up” articles from those dates where a briefing was not provided. As such, on those days’ briefings may be longer than the average clips product. The contractor understands that there can be ebbs and flows of news cycles or significant communications pushes by the Government, and therefore, news coverage during such times can create more stories and the need for inclusion in the daily news briefings. The Government should not incur additional costs associated with these types of increases in work or length of deliverable products as it is in the due course of the media business and news cycle.

The format must meet the cybersecurity needs of DISA. The contractor shall work with DISA’s public affairs staff to identify and outline the topics, keywords and coverage the government would like included.

News articles about the following topics and/or keywords for these briefings may include, but are not limited to:

• DISA: Mentions of DISA and its programs

• Emerging Tech: Stories on specific software/cloud contract awards, or news on relevant tech developments within the context of defense news

• Cyber Policy: Stories on cybersecurity efforts, policies, laws and/or regulations from the White House, the

Administration, Congress, CISA and/or other federal cybersecurity policy news

• Cybersecurity: General cybersecurity news, or non-policy federal cybersecurity news

• Industry: Private industry cybersecurity news, generally relating to government

Contracting or trends private sector is seeing in cybersecurity

• Acquisitions: Acquisition news and policy, especially relating to cloud and cyber

• Electronic Warfare: News relating to cyber threats and cyberattacks

• Workforce: Stories relating to federal employee pay/benefits/retirement as well as workforce issues, such as vaccinations, COVID-19 policies, mask mandates and stay-at-home orders

• Operations: News relating to DoD and/or federal government operations including but not limited to budgets, government shutdowns, and other administrative matters of note

• Supply Chain: Stories relating to supply chain issues

The contractor shall work with the Government to finalize format and content after the award. The Government reserves to right to add, change, delete, and/or modify any topics or keywords of interest at any point during the course of the contract.

DISA reserves the right to review draft briefings before the final briefings are sent to other Government contacts to determine if any changes are necessary to that day’s briefing. If changes are necessary, the contractor shall work with the government to add or delete content to that day’s briefing to DISA Public Affairs’ satisfaction prior to the final briefing being sent. Further, the contractor shall provide these clips in a mobile format for both computers and mobile devices that does not reduce the quality or readability of the deliverable.

The contractor shall maintain, on their premises, an online repository, with unlimited storage, of each briefing so that the Government can access them at future dates.

Deliverables:

PWS

Task#

Deliverable Title

Format Due Date Distribution/Copies Frequency and Remarks

6.1.1 Cision

Insights (Daily curated news briefings)

DISA-Determined format with contractor

Within two weeks of award and performed throughout the duration of the period of performance

Emailed to

COR/ACOR/DISA

Public Affairs

Daily, business days, excluding federal holidays.

6.2 Task 2 – Media Monitoring and Analytics Tool

6.2.1 Subtask 1 – Cision Communications Suite and Analytics: Contractor shall provide a minimum of 12 accounts to DISA for access to its integrated communications suite. This communications suite will give access to an unlimited, fixed-price news monitoring service that hosts online media coverage in close to real-time from print, online, broadcast news outlets, trade journals, social media, blogs, and other media outlets. The tool shall include access to coverage from major newspapers and other media outlets without per item charges, or behind paywalls.

Full article texts shall be available and stored, unlimitedly, within the contractor’s system for searching by users granted access by the contractor. The system shall have the ability to generate reports when DISA users conduct queries for all stories/articles that reference DISA, and other key words selected by DISA’s public affairs professionals. The communications suite shall allow the government 24/7 access to conduct unlimited routine and ad hoc keyword searches in order to set up watch terms that continuously search for keywords or terms within the contractor’s tool as well as provided links to content. The government must be able to easily edit searches and filtering parameters; the contractor shall not place a limit on the number of searches or parameters that can be set.

The integrated media monitoring tool shall allow for the Government to set-up email notifications for Government identified parameters and specify when the notifications via email are to be received. The contractor provided tool shall also afford the Government the option to email individual search results in the form of links to articles, video clips and/or transcript excerpts of audio files located during searches. There should be no limit placed on email notifications containing links to articles saved or views of video clips resulting from email notifications related to the account notification system. In addition, interface must include emailing function of search results to unlimited number of email addresses. Email notifications are customized to each user ensuring they are receiving specific news based on the category or categories they have requested. The integrated tool shall allow the government to view or “download” an unlimited number of articles from the tool. The media monitoring tool shall provide unlimited distribution rights of news articles without concern for copyright issues, paywalls or additional fees.

The integrated suite shall provide measurement and analysis resources with customized reporting capabilities of news media that include a dashboard-style tool to measure both traditional and social media. This service shall be integrated with the media contacts tracked by the agency through the contact management tool. The contractor’s system shall allow for the creation of customizable and exportable reports for distribution in order to report initiative results and demonstrate results to leadership. These reports will be informed by customizable metrics from the contractor’s dashboards to display volume, and sentiment (based on user-defined search terms) as well as provide firmographic and demographic data, and metrics on the reach of the news articles and press releases.

Deliverable Title

Format Due Date Distribution/Copies Frequency and Remarks

6.2.1 Cision

Communica tions Suite and Analytics (12 accounts)

Contractor- Determined Format

Delivered within two weeks after award of contract and renewed as needed throughout the period of performance

COR/ACOR Accounts are provided on an annual basis. Any updates shall be performed as necessary by the contractor to the platform itself (not the license/accou

nt) to ensure the government’s continued access and service.

6.3 Social Media Listening and Content Research

6.3.1 Subtask 1 – Cision Social Listening: The contractor shall provide minimum of 5 licenses to its social media listening tool. This tool shall provide the ability to electronically monitor, in real-time, current and historical posts and data from major social media websites including comments, groups, and discussions on social media such as Facebook, LinkedIn, Twitter, YouTube, and others. Cision’s Social Listening must provide the tools and resources to make unlimited mention queries and provide aggregated and automated search results of relevant social conversations by topic, keyword and/or queries. Cision’s Social Listening tool must offer to the ability to make Boolean queries for more detailed and filtered results as well as offer a simple search option. It must be capable of offering data for comparative analysis and provide DISA with the ability to analyze conversations/results and provide insight into the underlying themes, trends, emotions, sentiment, and conversation volume, firmographics and demographics that are happening in conversations across social networks today and over time. The dashboard must be capable of creating executive-level summaries, but also detailed reports that break down results by channels (Facebook, Twitter, blogs, etc.), measure volume, track organic output, and other data.

Contractor’s social listening tool must provide reliable, quality data, powered by industry-leading Artificial Intelligence (AI), to maximize and analyze online conversations for DISA to make smarter, data-driven decision making and prepare target messaging for specific audiences. Cision social listening must provide access to real-time data from online conversations on social media and have the ability to report on metrics and analytics of audience micro segmentation, demographics and other data from AI and APIs in order for DISA to hone in on what key target audiences are saying about DISA or other of-interest conversations. The contractor shall allow the ability for DISA to track authenticated audiences across a variety of social media websites as well as allow access to audience demographics data. Additionally, Cision Social Listening must provide the ability to set up email alerts from within the integrated communications suite to ensure relevant content and conversations are never lost.

6.3.2 Subtask 2 – Social Content Research:

Through the use of Buzzsumo, a content researching platform, the contractor shall provide the Government with the capability to search social engagement data by social media channel. Contractor shall provide a minimum of 5 accounts to give DISA Public Affairs staff access to the most shared and/or trending content in order to stay abreast of any content that is starting to trend before it goes viral. Insights and data from Buzzsumo will provide DISA with the ability to determine what posts and content resonates with its audiences

Buzzsumo must have integrated, scalable and customizable analytics. The dashboard shall offer flexible visualizations of data and insights to enable DISA staff to understand ongoing trends and be able to report on those trends ahead of issues. The contractor’s tool shall also provide the ability to set up alerts so that compelling or trending stories, issues and concerns are monitored and tracked in real-time so that no emerging problems or opportunities are missed. Buzzsumo shall enable DISA to track online media mentions of itself, content and monitor content performance over time.

Deliverable Title

Format Due Date Distribution/Co pies

Frequency and Remarks

6.3.1 Cision

Social Listening (5 users)

Available within award and performed throughout the duration of the period of provided on an annual basis.

Any updates shall be performed as necessary by the contractor to the platform itself (not the license/account) to ensure the government’s continued access and service.

6.3.2 Social

Content Research (5 users) award and performed throughout the duration of the annual basis.

Any updates shall be performed as necessary by the contractor to the platform itself (not the license/account) to ensure the government’s continued access and service.

6.4 Task 4 – Media Contacts Database

6.4.1 Subtask 1 - Media Contacts Database: Contractor shall provide a minimum of 12 accounts to a comprehensive media contacts database that is developed, maintained, updated, and operated by the contractor.

The database shall be kept current by an in-house research staff. The reporters’ information shall include, but not limited to items such as: contact information, media outlet, integration of the reporters’ social media accounts like Twitter, Facebook, and LinkedIn Profile. Ideally, this media database shall also include links to recent news articles, and reporter’s activity.

Task#

Deliverable Title

Format Due Date Distribution/C opies

Frequency and Remarks

6.4.1 Media

Contacts Database award and

COR/ACOR Accounts are annual basis. Any

(12 accounts) performed throughout the duration of the updates shall be performed as necessary by the contractor to the platform itself (not the license/account) to ensure the government’s continued access and service.

6.5 Task 5 - News Distribution/Wire Services

6.5.1 Subtask 1 – Public Relations (PR) Newswire Service: The PR Newswire service shall provide the Government with the ability to distribute a minimum of 12 press releases annually, directly on its proprietary owned and operated newswire. The PR Newswire shall provide the ability to distribute press releases and communications products directly on a newswire for immediate publishing and publication of its news and storytelling. The newswire shall allow DISA Public Affairs’ staff to disseminate personalized press releases to media contact lists or others electronically directly from the integrated communications suite. The newswire shall provide exceptional search engine visibility that can generate high-volume of online search traffic and thus, produce more coverage by reporters and reach to audiences. The newswire shall provide custom reporting capabilities, coupled with the analytics tools and metrics of the integrated communications suite, that shall offer the ability to run activity reports anytime, based on any news source, project, press releases, media contacts, media outlets, and activity history.

The service must fully and seamlessly integrate with other communications components listed and required by the contract. At no point should the government have to go outside of Cision’s integrated communications suite ecosystem to a third-party company or product to disseminate a press release via the newswire.

Deliverable Title

Format Due Date Distribution/Copies Frequency and Remarks

6.5.1 PR Newswire

Service award and performed throughout the duration of the

COR/ACOR Access to send out releases as needed throughout

7. Performance Standards.

Performance Standard Acceptable Quality Level (AQL) Method of Calculation

6.1.1 Cision Insights (daily

curated news briefings)

Submitted materials are professional and free of excessive grammatical errors. They shall be delivered with no required re-work. Stories that are used for each briefing shall have appropriate research performed to ensure no other articles relating to that topic are missed. Errors that do occur are

Calculation:

100% inspection of submitted documents.

minor and are resolved in a satisfactory manner, quickly.

Minimum Acceptable:

Briefings are delivered with no more than 3 grammatical errors or other reasons that require a rewrite such as human errors, misspellings, or inadequate researching of news articles. No more than 3 briefing rewrites shall be allowed over the period of performance.

Briefings are delivered electronically every business day by 9 a.m. (the delivery time), excluding federal holidays.

Minimum Acceptable:

Briefings are delivered within 2 hours of the agreed upon delivery time 90% of the time.

Calculation:

The number of days in which the briefings are provided and the times they are provided.

6.2.1 Cision

Communications Suite and Analytics

Software availability during the hours 0530-2000, Monday through Friday

Minimum Acceptable:

Must be available >90% of the time.

software is “down” or not functioning as contracted

6.3.1 Cision Social Listening

Software availability during the hours 0530-2000, Monday through Friday

Minimum Acceptable:

contracted

6.3.2 Social Content

Research

Software availability during the hours 0530-2000, Monday through Friday

Minimum Acceptable:

6.4.1 Media Contacts

Database

Database availability during the hours 0530-2000, Monday through Friday

Minimum Acceptable:

The number of days in which database is “down” or not functioning as contracted

6.5.1 PR Newswire Service Newswire software is available and

disseminates press release properly during the hours 0530-2000, Monday through Friday

Minimum Acceptable:

Must distribute releases without system malfunctions or errors in formatting >90% of the time.

newswire is “down” or not functioning as

8. Place of Performance

Work shall be remote and/or web based. Training shall be conducted virtually. No travel to DISA headquarters is required. Contractor shall prepare all deliverables and other contract documentation utilizing contractor resources at contractor’s facilities.

9. Period of Performance.

One-year base period after award, plus four (4) one-year option periods. In the event of a Government shutdown, and as directed by the KO/COR/ACOR, the contractor shall continue performance of its daily curated clips service (Task 6.1) in emergency or mission essential conditions.

11. Security Requirements. The contractor should have no legitimate reason for being on-site at DISA property.

However, if for any reason the contract requires a visit, the contractor shall coordinate site visits with site POCs at least 10 business days prior to requiring any site access. Contractor personnel without security clearances performing any task under this PWS must be escorted by Government personnel who are cleared.

References:

a. DISA End User Access Agreement, 11 February 2021

b. DISA Policy Letter, Unauthorized Connections to Network Devices, 11 September 2013

c. DISA Instruction 240-110-8, Information Security

d. DISA Instruction 240-110-36, Personnel Security

e. DISA Instruction 240-110-38, Industrial Security

f. DISA Instruction 240-110-43, Insider Threat Program

g. DISA Instruction 630-230-19, Cybersecurity

h. DoD Manual 5200.01, Vol 1-3 Information Security Program, 24 February 2012

i. DoD Manual 5200.02, Procedures for the DoD Personnel Security Program, 3 April 2017

j. DoD Instruction 5200.48, Controlled Unclassified Information (CUI), 6 March 2020

k. DoD 5220.22-M, National Industrial Security Program Operating Manual, February 2006

Incorporating Change 18 May 2016

l. 32 CFR Part 117, “National Industrial Security Program Operating Manual (NISPOM”, 24 February

11.1 Facility Security Clearance. Work will be unclassified. Therefore, the company does not need a Facility Clearance from the Defense Security Counterintelligence and Service Agency.

11.2 All personnel performing on or supporting a DISA contract/order in any way shall be U.S. citizens.

11.3 Visit Authorization Letters (VAL). Visit requests shall be processed and verified through the Defense Information System for Security (DISS) to SMO DKABAA10. DISS visits for contracts/orders are identified as “Other” or “TAD/TDY” and will include the Contract/Order Number and ADP/IT-Access level of the contract/order in the Additional Information section. Contractors that do not have access to DISS may submit visit authorizations by e-mail in a password protected .pdf to the Contracting Officer Representative (COR) or Alternate COR specified in Section 1.0.

If DISS is not available, the VAL must contain the following information on company letterhead

• Company name, address, telephone number, facility security clearance

• CAGE CODE

• Contract/Order Number

• Name, SSN, date and place of birth, and citizenship of the employee intending to visit

• Certification of personnel security clearance and any special access authorizations required for the visit

(type of investigation & date, adjudication date & agency, and IT access level)

• Name of COR/Alt COR

• Dates or period the VAL is to be valid

11.3 Security Contacts. DISA Security Personnel can be contacted for Industrial or Personnel Security related issues at (301) 225-1235 or via mail at:

Defense Information Systems Agency Defense Information Systems Agency ATTN: MP61, Industrial Security ATTN: MP62, Personnel Security Command Building Command Building 6910 Cooper Ave. 6910 Cooper Ave.

Fort Meade, MD 20755-7088 Fort Meade, MD 20755-7088

For Center or Directorate-specific security related matters, contact the Directorate or Center Security Manager at:

Name: Carrol Payton Phone Number: 301-225-4039 E-mail: carroll.b.payton.civ@mail.mil

11.4 Information Security and other miscellaneous requirements.

11.4.1 Contractor personnel shall comply with all local security requirements including entry and exit control for personnel and property at the government facility.

11.4.2 Contractor employees shall be required to comply with all Government security regulations and requirements.

Initial and periodic safety and security training and briefings will be provided by Government security personnel.

Failure to comply with Government security regulations and requirements shall require the company to provide the Government with a written remediation/corrective action plan; furthermore, failure to comply with such requirements can be cause for removal and the contractor will not be able to provide service on this contract/order.

11.4.3 The Contractor shall not divulge any information, classified or unclassified, about DoD files, data processing activities or functions, user identifications, passwords, or any other knowledge that may be gained, to anyone who is not authorized to have access to such information. The Contractor shall observe and comply with the security provisions in effect at the DoD facility. Identification shall be worn and displayed as required.

mailto:carroll.b.payton.civ@mail.mil

11.6.4 DISA retains the right to request removal of contractor personnel regardless of prior clearance or adjudication status, whose actions, while assigned to this contract, clearly conflict with the interest of the Government.

12. Government Furnished Property (GFP)/Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI). N/A

13. Other Pertinent Information or Special Considerations.

a. Identification of Possible Follow-on Work. N/A

b. Identification of Potential Conflicts of Interest (COI). N/A

c. Identification of Non-Disclosure Requirements. All DISA Contractors must execute a DISA-provided contractor non-disclosure agreement (NDA) for all services contracts regardless of award amount. The NDA must be signed within one week of contract/TO award. The DISA contractor is responsible for obtaining and maintaining NDAs for each contractor employee assigned to the contract/TO. The NDA will be attached to the SOW. See Enclosure 1.

Deliverables:

Monthly Status Reports: The contractor is responsible for identifying those personnel, to include any new employees on the contract, have executed the DISA-provided NDA and the NDA is current as of the date of the monthly status report. Monthly status reports shall be sent to the KOs and CORs.

d. Packaging, Packing and Shipping Instructions. N/A

e. Inspection and Acceptance Criteria. N/A

f. Property Accountability. N/A

g. Transitioning.

1. Transition-In (Phase In).

It is understood that the contractor will need a brief period to fully grasp the DOD/DISA voice. During the first 2 weeks of the contract, the contractor will begin delivery of the briefings, however, it will work in close contact with DISA Public Affairs personnel to familiarize analyst staff on DISA’s interests and further align news briefings to ensure that the deliverables are meeting the expectations of the Government.

Additionally, during the first 2 weeks, the contractor shall work with DISA Public Affairs to finalize delivery protocols to include format, look, feel, delivery time and delivery method/protocols that meet DOD’s cybersecurity requirements without altering format. Government reserves the right to make changes to format and delivery time/protocols at any time throughout the period of performance.

2. Transition-Out (Phase Out).

The contractor will need to collaborate with DISA Public Affairs at least 120 days or sooner, prior to the end of the contract, to develop a transition-out plan IAW FAR 52.237-3. Particularly, the contractor shall develop a way to provide all Cision Insights deliverables from the course of the contract’s lifecycle to DISA Public Affairs for record keeping/archival purposes.

h. Supply Chain Risk Management (SCRM). N/A

14. Section 508 Accessibility Standards. The following Section 508 Accessibility Standard(s) (Technical Standards and Functional Performance Criteria) are applicable (if box is checked) to this acquisition.

Technical Standards

1194.21 - Software Applications and Operating Systems

1194.22 - Web Based Intranet and Internet Information and Applications

1194.23 - Telecommunications Products

1194.24 - Video and Multimedia Products

1194.25 - Self-Contained, Closed Products

1194.26 - Desktop and Portable Computers

1194.41 - Information, Documentation and Support

The Technical Standards above facilitate the assurance that the maximum technical standards are provided to the Offerors. Functional Performance Criteria is the minimally acceptable standards to ensure Section 508 compliance.

This block is checked to ensure that the minimally acceptable information and communication technology (ICT) products are proposed.

Functional Performance Criteria

1194.31 - Functional Performance Criteria