Statement of Work.pdf

This is a Statement of Work (SOW) for regulated medical waste and universal waste disposal services at the Indian Health Service (IHS) National Supply Service Center (NSSC) in Gallup. The contractor must provide licensed and certified services for safe removal of regulated medical waste (RMW), hazardous waste, and universal waste disposal, with capacity to handle approximately 10,000 pounds of RMW.

Key requirements include providing leak-proof containers, proper labeling, certificates of destruction, signed manifests, employee training documentation, and compliance with OSHA, EPA, and DOT regulations. The period of performance is 60 days from award. Services must be performed Monday-Friday between 0800-1500, with advance coordination with the Supervisor Supply Management Specialist. The contractor must maintain appropriate insurance coverage and obtain HSPD-12 compliant access cards for facility access. The facility is a tobacco/smoke-free environment. The contract includes a performance matrix measuring customer service quality, safety compliance, timely issue resolution, and adherence to SOW terms.