Statement of Work.pdf

DEPARTMENT OF HOMELAND SECURITY

UNITED STATES COAST GUARD

STATEMENT OF WORK (SOW)

FOR

Replacement of Closed-Circuit Television (CCTV) System

AT

U.S. Coast Guard Sector Detroit 110 Mt. Elliott St.

Detroit, MI 48207

1. BACKGROUND:

Sector Detroit is a Coast Guard owned and operated installation location in downtown Detroit, Michigan and is home to five commands, one Coast Guard Exchange, and approximately 100 personnel. Sector Detroit relies on surveillance technology to enhance situational awareness, support operational activities, and protect vital assets and infrastructure. Given the strategic location and diverse maritime activities of Sector Detroit, a robust and reliable camera system is indispensable for detecting, deterring, and responding to security threats, emergencies, and illegal activities. Effective surveillance capabilities provided by Sector Detroit’s resident camera system are essential for maintaining a proactive security posture, facilitating rapid response to incidents, and upholding the Coast Guard’s commitment to safeguarding the nation’s maritime interests and ensuring the safety of personnel and assets located on Sector Detroit property. The existing camera system was installed over 10 years ago, is not supported by a Service Maintenance Agreement, and has several vulnerabilities that have developed. For instance, the server is outdated (operates with Windows 7), numerous cameras are broken, and the system ‘goes down’ thereby inhibiting consistent monitoring. The system needs to be upgraded to ensure the safety and security of personnel and assets located at Sector Detroit.

2. SCOPE:

(a) The Contractor shall provide all necessary equipment, tools, labor, and materials required to completely upgrade the existing Closed-Circuit Television (CCTV) system per the requirements and specifications herein and remove and dispose of the current system, as appropriate. The server and any components of the current system with the ability to record information will be turned over to the Coast Guard upon removal for proper disposal.

(b) This Statement of Work (SOW) is for US Coast Guard Sector Detroit located at 110 Mt.

Elliott St., Detroit, MI 48207. Sector Detroit has specific CCTV system requirements.

The CCTV system will need complete replacement of the existing server, cameras, infrastructure, and monitors.

(c) The surveillance system and network shall be a closed system, standalone from the existing base data communications infrastructure. It shall be turnkey, scalable, support video analytics.

(d) All external components shall be enclosed in environmental sealed enclosures to withstand the elements (Michigan weather is variable throughout the year, therefore exterior system components must be rated for continuous operation in ambient temperatures of -40°F to 140°F and 0-100% relative humidity, condensation, rain exposure, winds up to 100 mph, and snow/ice cover up to 24 inches thick).

(e) All external cameras must be appropriately housed for use in high-risk areas where surveillance equipment may be subject to physical violence.

(f) The purpose of this project is the replacement and installation of the CCTV system to further enhance the security posture of the facility.

(g) The primary function of a CCTV system is real time monitoring, detection, and retention

of. All of the requirements shall meet or exceed industry standards or what is stated within the SOW.

(h) All camera footage shall be continuously recorded for a period of 24 hours per day for 30 days minimum. All data must be retrievable and transportable to medium compatible with MICROSOFT architecture.

(i) Following acceptance of the CCTV system and 24 months of included service, the Contractor will support all aspects of the installed systems with a service maintenance agreement that can be implemented by three (3) contract option periods that are 12 months each.

(j) The contractor in the performance of this SOW shall obtain and maintain in effect all necessary permits and licenses required by Federal, State, or local government, or subdivisions thereof, or of any other duly constituted public authority. Further the contactor shall obey and abide by all applicable laws and ordinance.

(k) The Contractor’s work includes, but is not limited to, the following:

i. Performing a complete installation of specified systems, subsystems, and components, including engineering interface with new and existing equipment. Unless otherwise noted, this shall include the provision of all new or replacement components, consumables, disposables, and standard hardware by the Contractor, as necessary to complete the installation; remanufactured or "gray market" items are not authorized.

ii. Performing detailed design for the system whole and in part related to equipment, engineering, manufacturing, and testing of system.

iii. Providing technical data, software, samples, and mock-ups, as required.

iv. Performing qualification and acceptance testing.

v. Providing training programs and supporting materials to the operations and maintenance staff in the usage and maintenance of all new systems.

vi. Executing the preparation and configuration control of as-built drawings, material and process specifications, and all other engineering, design and manufacturing information required to present the final as-built design of the work as developed and approved.

vii. Providing special tools and diagnostic test equipment for new and upgraded systems.

viii. Support the service maintenance agreement if implemented.

3. SITE LOCATION AND CAMERA COVERAGE:

(a) Project site is located at 110 Mt. Elliott St., Detroit, MI 48207. Work areas will be in and around multiple buildings located on the entire Sector Detroit property as seen in Figure 1, including a Classified Work Space (CWS).

Figure 1. Overhead view of Sector Detroit Facility

Sector Detroit

(Proper) Building

Gravel Lot

B u oy Y ar d

IPF

Building

M ai n P ie r

Main Parking Lot

M ai n E n tr an ce

N or th er n S li p

S ou th er n S lip

C ut te r

St or ag e/

M ag az in e

L oc ke r

Fuel Farm

ANT

Storage

Boat Yard

(b) Camera Coverage:

i. Sector Detroit (proper) building to include complete coverage of all interior common spaces (excluding inside personnel offices and inside the Command Center), including the Boat House, storage rooms, warehouse, mail boxes area, gym, Rescue 21 closet, entrance to and interior of the CG Exchange, Command Center Access camera, all passageways, doors leading to the stair well, and stair landings.

ii. IPF Building to include the interior common spaces (excluding inside personnel offices), including Weld Shop, stair landings.

iii. Complete coverage of exterior points of entry to Sector Detroit (Proper) building and IPF Building.

iv. Complete coverage of the Buoy Yard and Gravel Lot.

v. Complete coverage of the Main Pier, pier access point, fuel farm, magazine locker, cutter storage, and access to and activity within both slips.

vi. Complete coverage of the Main Parking Lots and all other parking spaces on base

(around the Northern Slip and around the southern and eastern perimeter of base).

vii. Complete coverage of main roadway (Mt. Elliott) up to and including the roundabout, main facility access point entrance and exit gate areas, vehicle approach outside front gate, vehicle entrance license plate camera, main gate keypad access camera with view of person requesting access.

viii. Complete coverage of Boat Yard, including ANT Storage.

(c) This system shall have full coverage of the entire fence line and perimeter, waterfront areas and piers, specified structures, critical assets, vehicle and pedestrian approaches and walkways. “Fixed” wide angle cameras shall be used to the maximum extent possible providing overlapping coverage of the perimeter, parking lots, piers and waterfront areas, waterside approaches, building entrances/exits and other designated areas. Pan/Tilt/Zoom (PTZ) cameras shall be utilized as a monitoring and assessment tool and as a means of alarm assessment. Video analytics with alarm capabilities shall be included to maintain the perimeter.

(d) All cameras shall be “High Definition” or greater resolution. External cameras shall have at least 150-feet of clear night time capable (night vision) imagery so that the quality of the images does not diminish between daylight and nighttime hours.

4. SERVER, ADMINISTRATIVE AND CLIENT LOCATION:

(a) The server will be placed in the server closet in the Sector Detroit (Proper) building 2nd floor Training Room.

(b) The primary administrative workstation shall be placed in the Command Security Officer’s Office.

(c) Live footage must be able to be viewed and the user must be able to select desired footage feeds that are displayed, but not alter the complete coverage configuration from 3.(b), from the Front Gate Guard Shack and the Officer of the Day (OOD) room located on the third floor of the Sector Detroit (Proper) building.

(d) Live footage must be able to be viewed and the user must be able to select desired footage feeds that are displayed, but not alter the complete coverage configuration from 3.(b), within the Command Center without there being workstation/standalone computer located within the Command Center.

(e) All components needed to operate the administrative and other monitors/workstations to include but not limited to standalone computers not connected to the Coast Guard network, high-definition monitors, and other equipment as necessary shall be provided by the contractor as part of this contract.

(f) All stations shall have the ability to alert aurally and visually when motion has been detected along the perimeter fence line. These functions shall be selectable.

5. MATERIALS:

(a) Materials shall be delivered to the jobsite in their original unopened packages, clearly marked with the manufacturer’s name, brand name, and description of contents. Storage shall be in accordance with manufacturer’s recommendations in a clean, dry, well-ventilated area. Stored materials shall be protected from sunlight and kept away from excessive heat. The contractor shall not store any highly flammable materials in the work area. Sufficient area for staging is available on site; storage areas will be pre-approved by the Contracting Officer.

(b) Materials shall not be sourced from foreign or prohibited entities; materials shall be sourced in accordance with CGAP Appendix G- Simplified Acquisition Procedures (SAP) Guidebook.

(c) The Contractor is required to comply with local VOC laws and regulations. All applicable Material Safety Data Sheets shall be available upon request.

(d) The Contractor shall supply two copies of all manufacturer manuals and instructions to the USCG for all systems and equipment provided under this requirement, as well as provide two copies of any diagrams and drawings of the entire system network.

6. SCHEDULE OF WORK:

(a) NOTIFICATION OF START AND COMPLETION OF WORK:

The Contractor shall notify the Contracting Officer in writing five (05) business days in advance of the date he intends to commence work, and five (05) business days prior to the date that work will be ready for final inspection.

(b) CONTINUITY OF FACILITIES OPERATION:

Work shall be scheduled to minimize interference with the facilities normal operations.

Notify the Contracting Officer and the site contact 5 business days in advance of any shutdowns. Perform all on-site work between the hours of 7:30 AM and 3:30 PM, Monday through Friday (Federal Holidays excluded), unless otherwise approved by the Contracting

Officer’s Representative and the Sector Detroit Logistics Officer.

7. EXISTING CONDITIONS:

(a) The Offeror should visit the site and take such other steps as may be reasonably necessary to ascertain the nature and location of the work, the general and local conditions which can affect the cost of the work thereof. Failure to do so will not relieve bidders from responsibility for estimating properly the difficulty or cost of successfully performing the work. The government will assume no responsibility for any understanding or misrepresentations concerning conditions made by any of its officers or agents prior to the execution of the contract, unless included in the request for quotes, the specification or related documents.

(b) The equipment that is installed shall match existing work if applicable. Structural members shall not be cut or altered without authorization of the Contracting Officer.

Work remaining in place that is damaged or defaced during this contract shall be restored to the condition existing at time of award of contract.

(c) The Contractor is responsible for notifying the POCs listed herein if any furniture or equipment must be relocated to for access to complete work and the POCs will ensure furniture and equipment is relocated prior to the Contractor beginning work at that access point (except for equipment and/or fixtures that cannot be moved, in which case the Contractor shall provide adequate protection for such equipment before any preparation and painting).

(d) The Contractor shall coordinate work of different trades so that interference between mechanical, electrical, architectural, and structural work, including existing services, will be avoided and, within limits indicated, the maximum practical space for operation, repair, removal, and testing of equipment is provided. Keep pipes, ducts, conduit, and the like as close as possible to ceiling slab, walls, and columns to take up a minimum amount of space. Locate pipes, ducts, and equipment so they do not interfere with the intended use of eyebolts and other lifting devices.

(e) The Contractor shall be responsible for providing compressed air, Crane/Forklift/Ladder/Manlift services/support, and garbage and refuse disposal, and office space as needed.

8. SITE VISIT:

Contractors shall coordinate access to Sector Detroit for the purpose of Site Visit through the Command Security Officer LTJG Kristin Kelly, (734) 262-2424 or Kristin.L.Kelly@uscg.mil.

9. LIABILITY TO THE CONTRACTOR:

Any damage to government property caused by the contractor shall be repaired or replaced by the contractor at no cost to the government. The contractor shall not disconnect any service without approval from the COR.

10. INSPECTION AND ACCEPTANCE:

(a) The Contractor shall perform all tests and inspections in the presence of the CG Inspection Personnel designated by the Contracting Officer. The Government reserves the right to perform any additional inspections deemed necessary to ensure the work conforms to the prescribed requirements. The contractor shall provide 24 hours of archived video to ascertain that all camera locations are properly adjusted, positioned, and recorded. Each camera must be set and named for preset position. Motion detection sensitivity must be set and proper operation of server and workstation equipment must be verified. Each camera location for the CCTV system must be reviewed for image quality as it pertains to field of view, focusing, and iris adjustment for viewing during daylight and nighttime hours.

(b) Check these items for adjustment:

i. Field of View: Cameras must be equipped with the proper focal length lens in order to ensure the entire alarm zone is viewable. Positioning of the cameras shall be reviewed to ascertain an identifiable image of persons entering and exiting the protected area.

Consideration shall be given to camera placement so foliage or architectural design does not hinder the field of view.

ii. Focusing: Cameras focus must be reviewed to ensure that all images are recognizable and that image quality is adequate for identification purposes. The focus of the images must be irrespective of lighting and other conditions.

iii. Iris Adjustment: Irises must be adjusted to ensure that all images are adequately viewable during any lighting conditions so that the quality of the images does not diminish between daylight and nighttime hours.

(c) Comprehensive system testing shall be conducted upon completion of the system installation not later than 180 Days from date of award. The system testing shall be conducted in two phases and follow the procedures described below.

i. Phase 1 testing shall be conducted by the contractor to ensure that all systems, software and hardware are operating to each manufacturer’s specifications. Ten (10) business days prior to testing the installation contractor will provide to the Contracting Officer with a written copy of the testing record document used to record identified deficiencies and operating conditions of the installed system. The installation contractor shall correct any problems found during Phase 1 testing prior to beginning Phase 2 testing.

ii. Phase 2 Acceptance Testing shall be conducted by the contractor in the presence of the appointed Coast Guard inspection personnel. Testing shall be scheduled with the appropriate parties not-less-than one week in advance. Ten (10) business days prior to testing the installation contractor will provide the contracting officer with a written copy of the testing record document used to record identified deficiencies and operating conditions of the installed system.

(d) The CCTV system will be considered defective if it does not pass tests and inspections.

11. DOCUMENTATION:

(a) Implementation Plan/Project Schedule: The Contractor shall submit an Implementation Plan/Project Schedule documenting their approach and milestones to system installation, integration, testing and acceptance. The Implementation Plan shall include the Contractor’s proposed list and sequence of activities for the delivery of the full system in accordance to the requirements in these specifications, and their associated milestones for testing and acceptance. As a minimum, the Implementation Plan shall include the sequence and duration of the following activities:

i. Light Survey

ii. Wireless communications and radio frequency survey

iii. Engineering & Design

(1) The Engineering & Design Phase(s) will occur post award following a site visit(s) by the selected contractor. This phase will include a Preliminary Design Review and a Final Design Review and Acceptance.

iv. Equipment procurement and pre-delivery testing

v. Equipment shipping and site arrival

vi. Central systems installation

vii. Building systems installations

viii. Perimeter systems installations

ix. Wireless communications system installation

x. Testing and acceptance tasks and milestones

xi. Training

(b) System Design Document: Following detailed engineering and design, the Contractor shall furnish USCG with complete written documentation describing the system to be delivered including all equipment and software to be furnished. The System Design Documentation shall include the following minimum information:

i. Overall system schematic and architecture

ii. Communications network diagrams (including Wireless Communications System components) showing the physical and logical architecture

iii. Major assumptions and risks

iv. Detailed description of all subsystems and equipment and hardware, including functional description, interface descriptions, security provisions, communications loading details, material specifications (i.e. environmental, electrical etc), configuration details and installation details

v. Details on all network, data, power/electrical or other requirements provided by any third party

vi. Detailed description of all software, including functional description, system interface descriptions, Graphical User Interface descriptions, hardware specifications, availability and reliability figures and configuration details

vii. Detailed descriptions of information, materials and timing required by the Contractor by other parties

viii. Parts list for each piece of equipment supplied. The parts list shall identify the manufacturer(s) and model/part number of all equipment. The Contractor may use manufacturer’s data sheets or handbooks for individual equipment items that are a subcomponent within the overall system

(c) As-Built Documentation: The Contractor shall provide sufficient documentation to reflect "as supplied" conditions and to facilitate operation, maintenance, modification and expansion of the equipment or any of its individual components to the satisfaction of USCG or its representative. The as-built documentation shall be provided three (3) weeks after Acceptance has been granted and updated documentation will be required at any time the Contractor provides software or hardware upgrades.

(d) Software User’s Manual: A User Manual shall be provided for each software application. The User Manual shall include screen captures and easy to follow instructions to assist the users through all of the tasks that they may need to complete.

The User Manual shall include an index. As a minimum, the User Manual shall include all information that is available through the context sensitive help. Fault procedures shall be described, as well as procedures for dealing with problems. A System Administrator Manual shall be provided for each software application. The System administration Manual shall outline all of the installation procedures, configuration parameters, details on how to configure the parameters, backup and recovery process, troubleshooting techniques and technical support information. Fault procedures shall be described, as well as procedures for dealing with problems.

(e) Hardware and Software Maintenance Manual: The operation and maintenance documentation will be comprised of the Operation and Maintenance (O&M) manuals and the User Manuals and System Administration Manuals as described above. The O&M documentation shall be submitted to USCG prior to Testing. One (1) complete, electronic version of each manual shall also be provided. The O&M manuals shall be a detailed presentation of all systems and shall include illustrations where applicable.

Manuals shall include, but shall not be limited to:

i. General description

ii. Functional descriptions

iii. Functional block diagram

iv. Operating instructions

v. Maintenance and repair procedures

vi. Test procedures

vii. Schematic drawings and circuit diagrams and Parts list

viii. Each type of maintenance manual shall contain but not be limited to:

(1) Description of operation including start-up, shut-down and emergency procedures

(2) Installation procedures

ix. Complete parts identification diagram and list

x. Troubleshooting procedures

xi. Inspection procedures

xii. Preventive maintenance procedures and program

xiii. Repair procedures

xiv. Diagnostic procedures

xv. Wiring diagrams

xvi. Electrical schematics with board and cable identification

xvii. Adjustment procedures

xviii. Seasonal maintenance requirements

xix. Equipment arrangement and drawings

xx. Names and schedules of all lubricants and cleaners used

xxi. Other consumable materials for the equipment stating where used, quantity, service intervals and annual consumption.

(f) The Contractor shall provide a parts list for all equipment supplied. The parts list shall identify the manufacturer(s) and model/part number. The Contractor may use manufacturer's data and handbooks for individual items of the equipment that are a sub- component of the overall system. All such documentation shall be contained in similar binders. Where an equipment component is of such a nature that local repairs cannot be made and it must be returned to the factory as a unit for overhaul, specific information concerning its repair and breakdown into component parts shall be provided.

(g) Monthly Status Report for CCTV Installation: The Contractor shall provide status documentation in a monthly report to show the flow of work accomplished and identify issues for discussion. The status report should identify problems encountered during the reporting month and concerns for future work schedule. The object of this reporting is to foster effective communication between the government and contractor. The status report may evolve during the project as it is tailored to the needs of the government for status reporting. The format should be tailored to commercial practices for a project of the size and scope.

12. LABOR/CERTIFCATION REQUIREMENTS:

(a) All personnel engaged in the contract activities specified herein must be licensed by the state, local authority, and/or the city local authority in those trades, crafts or professions that require licensing by such jurisdictions. The license must be of a grade or other level consistent with the requirement of the work being performed and/or as established by the above jurisdictions.

(b) The Contractor shall have experience installing and configuring CCTV systems. The Contractor must be licensed to complete all work, where required, by local/state regulations within the State of California. The Contractor shall provide proof of license where required by local/state regulations; and liability insurance.

(c) All personnel engaged in the contract activities specified herein must meet all Homeland

Security Presidential Directive-12: Policy for a Common Identification Standard for Federal Employees and Contractors (HSPD-12) requirements or be U.S. Citizens.

13. SAFETY:

(a) The Contractor is wholly responsible for work site safety. The Contractor shall implement a safety program that protects the lives and health of personnel in the construction area, prevents damage to property, and avoids work interruptions. To accomplish this end, the Contractor shall provide appropriate safety barricades, signs, signal lights, etc. as well as complying with the requirements of all Federal, State and Local safety laws, rules, and regulations.

(b) Recycling and Dispose of Refuse: Refuse, excess or waste materials resulting from construction operations shall become the property of the Contractor and shall be recycled and/or disposed of off Government property. All disposals shall be done in accordance with federal, state, and local laws and regulations.

(c) During the execution of this contract, the Contractor shall conform to the rules and regulations as set forth by OSHA Safety and Health Standards, 29 CFR Part 1926 - Safety and Health Regulations for Construction and California Code of Regulations, Title 8, Div. 1, Ch 4, Subchapter 4 Construction Safety Orders. When the standards differ, the more restrictive standard shall apply. The contractor shall provide barriers, temporary fencing, trench covers, etc. wherever work could cause injury to workers, visitors, Coast Guard personnel, or dependents. An Accident Prevention Plan shall be submitted in accordance with Section 01 35 29, paragraph 1.07.

(d) Unforeseen Hazardous Material: If, during the course of work, material is found that may be hazardous to human health upon disturbance during construction operations, stop that portion of work and notify the Contracting Officer immediately.

(e) Fall Protection: All construction activities shall comply with the fall protection requirements of CFR 1926 Subpart M and ANSI Z359. Submit a work plan if required under the submittal register.

(f) Noise: Make the maximum use of "low-noise-emission products" as certified by EPA and described at 40 CFR Part 204. No blasting or use of explosives is permitted. Comply with applicable portions of the Noise Control Act (NCA). The Contractor is responsible for complying with all other federal, state, and local noise control laws and regulations.

14. GOVERNMENT REGULATIONS, FACILITIES, AND UTILITIES:

(a) The Contractor, their employees, and any sub-contractors shall become familiar with and obey all Sector Detroit regulations. All personnel employed on the project shall keep within the limits of the work area, and shall not enter any other area outside of the work site unless to do so in the performance of their duties. There shall be No Smoking in any Coast Guard Building.

(b) The Contractor shall haul all removed debris from the project site and dispose of it in a proper, acceptable manner off the job site property. The debris created from this project will not be disposed of at the job site, in Government dumpsters, or on Government property.

(c) Disposal of all waste material shall be in accordance with all applicable Federal, State, and local environmental regulations. The Contractor shall ensure and provide appropriate documentation to Contracting Officer that all hazardous waste handlers, haulers, and disposal facilities are properly certified or licensed. The Contractor shall provide shipping manifest and documentation of disposal of any substance that is controlled by Federal, State and local regulation prior to final payment.

(d) Water and Electricity: Water and 120V electricity are available at no cost to the

Contractor.

(e) Personnel using extension cords to bring power from another location for construction and/or maintenance activities, etc. shall employ portable ground fault circuit interrupters (gfcis), even if connecting to building wiring.

15. SECURITY REQUIREMENTS:

(a) The Contractor shall provide a list of all on-site personnel, including sub-contractors (including second and third-tier subcontractors) and suppliers, to the Contracting Officer and the Command Security Officer (5) five days prior to the commencement of work so they shall be properly screened and vetted prior to accessing the facility. The list shall include Full Name, Date of Birth, and driver’s license number for all on-site personnel.

To allow for the Command Security Officer to clear the contractors prior to the commencement of work within Sector Detroit. In the event the contractor updates this list, the contractor must immediately notify the Contracting Officer and Command Security Officer. Contractor personnel not listed or cleared will be denied access to the Coast Guard facility. Contractor personnel will be restricted to designated working areas. Any personnel violating this policy may lose access to the Coast Guard facility. Contractor personnel shall have photo identification at all times while working on Coast Guard facilities.

(b) Contractor and delivery personnel will be required to present personal photo identification to gain access to a Coast Guard installation. If identification does not indicate United States citizenship, Coast Guard Security may require proof of the legal right to work in the United States. Contractor and delivery personnel also may be subjected to an immigration status and outstanding criminal warrants check.

(c) Contractors shall provide the Contracting Officer's Technical Representative with 24 hours of advance notice of every delivery to the site (e.g., concrete, lumber, parts, etc.) and provide the company name, delivery person, and phone number of the firm(s) making deliveries. All vehicle access to government property requires vehicle registration and proof of liability insurance. Otherwise access to the Coast Guard facility may be denied.

16. UNIT POINTS OF CONTACT:

The Unit Point of Contact (POC) will ensure that the Government’s technical objectives are met. To this end, the POC will provide necessary information, direction, coordination, etcetera, within the contractual work description. The POC is not authorized to change any of the terms and conditions of this contract, nor authorize any additional work beyond the scope of work originally contracted. Changes in the scope of work will be made by the Contracting Officer (KO), only by properly written modifications to the contract.

Contracting Specialist:

F&S2 Belén Guzmán, Supply Officer U.S. Coast Guard Sector Detroit 110 Mt. Elliott St.

Detroit, MI 48207 Email: Belen.Guzman@uscg.mil Phone number: (313) 568-9513

Technical Advisor:

IT1 Michael Niemczyk, IT Division LPO U.S. Coast Guard ESD Detroit 110 Mt. Elliott St.

Detroit, MI 48207 Email: Michael.A.Niemczyk@uscg.mil Phone: (313) 568-9604

Security & Logistics POC:

LTJG Kristin Kelly, Command Security Officer

U.S. Coast Guard Sector Detroit 110 Mt. Elliott St.

Detroit, MI 48207 Email: Kristin.L.Kelly@uscg.mil Phone number: (734) 262-2424

17. TECHNICAL REQUIREMENTS:

(a) Equipment: The Contractor shall replace existing materials, components and bring unit to its full functional capabilities. Contractor shall provide all warranty information, brand name information, part numbers, etc. for proposed material. Ensure compliance with John S. McCain National Defense Authorization Act of Fiscal Year 2019 section 889. If materials being quoted are not manufactured in the United States provide country of origin.

(b) Training: The Contractor shall provide three separate on-site sessions of user and administrator training to unit personnel, this training shall be a minimum of 30 minutes per session. The Contractor shall also provide on-site training to the Command Security Officer Team. Coordination and scheduling for the training shall be determined after contract award. Training shall cover the following topics:

i. Review and demonstrate the ability to save and archive video using the new server and client.

ii. Review other features on new server and client computers.

iii. General user and administrator functions on the CCTV system.

(c) The Contractor shall fulfill the following general training requirements:

i. The Contractor shall be responsible for operation and maintenance training of USCG designated personnel on all hardware and software provided as part of the CCTV project.

ii. The Contractor shall perform all training at USCG Sector Detroit.

iii. The Contractor shall perform all training as a combination of classroom and hands-on training.

iv. The Contractor shall only utilize experienced and qualified personnel for training courses.

v. Personnel shall have had prior experience of performing these same training classes for other similar systems.

vi. The Contractor is responsible for providing all training materials, visual aids, projects, sample equipment, etc.

vii. One complete set of hardcopy training materials will be provided to each USCG student.

viii. Also, one electronic set of training material shall be provided to USCG with rights to make copies.

ix. All training materials are to become the property of USCG.

x. Training classes shall be scheduled to be performed at the completion of installation, prior to final acceptance.

xi. A training plan shall be submitted to USCG prior to the first suite of training classes. The training plan shall contain an overview and outline of the agenda for the training class as well as the outcomes that are to be learned. USCG shall review, comment and provide final approval on the training plans.

(d) All measurements/locations are approximate and shall be verified by the Contractor. The

Government will not be held responsible for any error or variation in any measurements or other data listed, nor will the Contractor, because of an error or variation in any measurement listed, be relieved of his responsibility to carry out the contract in accordance with the true intent and meaning of the specifications without additional cost to the Government.

(e) The entire system shall have a backup power system capability that will last at least 2 hours if normal facility power is interrupted and then recharge itself once normal facility power is restored.

18. WARRANTY AND SERVICE:

(a) The Contractor shall ensure that all installed parts; components, systems, and workmanship meet the specifications set forth in this document. Additionally, the Contractor must warranty all Contractor supplied components, workmanship and/or systems for a minimum period of 12 months from the date of Government acceptance.

(b) Should any Contractor supplied part, component, workmanship, or system fail within that period of time, the Contractor shall immediately replace or repair that part, component, or system within 48 hours at no further cost to the Government.

(c) The Contractor shall not be responsible for the repair or replacement of any part, component, or system that fails due to fire, flood, riots, and vandalism or because of the misuse of equipment by Government employees.

(d) The Contractor shall provide a list of personnel and their numbers that the government can reach 24 hours, 7 days a week for emergency service. These individuals must be able to complete and pass a background clearance and receive approval, prior to being listed as an emergency contact.

(e) As part of this contract the contractor will offer a service maintenance agreement for a period of no less than 5 years. The first year will be included in the price of the system, costs will be provided to exercise the remaining 4 years at 1 year intervals. The service maintenance agreement will include at a minimum:

i. Onsite preventive maintenance/physical inspection of the system.

ii. Onsite visits to conduct firmware/software updates as they become available.

iii. Onsite visits to troubleshoot/repair degraded system operations, within 48 hours of being reported.

iv. 5 hours of included on site tech support per year for the purposes of analyzing video, adjusting system parameters, or providing additional training.

v. A predetermined hourly rate for additional tech support as needed by the Coast Guard.

19. INVOICING PROCEDURES

(a) Invoices shall be submitted to Invoice Processing Platform.

(b) Invoicing Processing Platform (IPP): For most U.S. Coast Guard awards established on or after October 1, 2021, contractors must submit proper invoices through the IPP, a secure web-based, payment information system provided by the U.S. Department of the Treasury’s Financial Management Service. The service is available free of charge to all Federal agencies and their suppliers.

(c) Enrollment actions to take after you have an applicable award.

i. Contractors already enrolled in IPP through another award or agency, are not required to re-register and do not need to contact IPP.

ii. If the Contractor is NOT enrolled in IPP: the Contractor shall contact the USCG

Finance Center (FINCEN) Contractor Support Team at FIN-SMB- FSMSContractorSupport@uscg.mil. Contractors are not able to register for IPP if they do not have an award.

iii. The Contractor shall work with the FINCEN POC to get enrolled in IPP.

iv. The POC the Contractor provided in SAM.gov registration will receive two emails from ipp.noreply@mail.eroc.twai.gov. Please note that emails from this email address may filter into your spam or junk folder.

1. The first email will have the IPP Logon ID and link to the IPP application.

2. A second email, which will be sent within 24 hours of the first email, contains a temporary password.

v. Once Contractors POC receives these emails, please ensure they log into IPP and complete the registration process.

(d) IPP Training and Support: Contractor training materials, including a first-time login tutorial, are available on the https://www.ipp.gov/ website.

i. Once the Contractors POS has logged in to the IPP application you will access to user guides that provide step-by-step instructions for all IPP capabilities, ranging from creating and submitting an invoice, to submitting an invoice to setting up email notifications.

ii. Live webinars are held monthly and provide a great opportunity to learn the basic of the system and to call in and ask the IPP team questions about the IPP application.

iii. IPP Customer Support is available to assist system users: Toll-free at (866) 973-

3131 or via email at IPP CustomerSupport@fiscal.treasury.gov. Hours of operation: Monday through Friday (excluding federal holidays) from 8:00 a.m. to 6:00 p.m. EST.

20. This SOW is subject to FAR Clause 52.232-18 Availability of Funds: Funds are not presently available for this contract. The Government’s obligation under this contract is contingent upon the availability of funds from which payment for contract purposes can be made. No legal liability on the part of the Government for any payment may arise until funds are made available to the Contracting Officer for this contract and until the Contractor receives notice of such availability, to be confirmed in writing by the Contracting Officer.

END OF SECTION