Statement of Work.pdf

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Service and Maintenance on BD A1 Symphony flow cytometry instrument
Solicitation number
75N95024Q00140
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This document contains a solicitation for a service requirement and a statement of work. The National Institute on Aging requires maintenance and repair support services for a BD A1 Symphony flow cytometry instrument used for Alzheimer's and dementia research. Services include preventative maintenance, software upgrades, staff training, and troubleshooting by original equipment manufacturer certified technicians. The period of performance is one base year with three one-year options. The Department of Health and Human Services National Institutes of Health National Institute on Drug Abuse is soliciting fixed price quotes due by March 22, 2024 to reference number 75N95024Q00140. Evaluation factors are technical capability, past performance, and price.

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FAR 52.212-5 (Feb 2024).pdf PDF
FAR_52.204-24_Oct_2020.pdf PDF
FAR 52.204-26_Oct_2020.pdf PDF
FAR 52.212-4 Addendum.pdf PDF

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Version 11-30-2016-1 FAR Part 11—Describing Agency Needs

STATEMENT OF WORK (SERVICES)

(SOW)

GENERAL INFORMATION

Title of Project:

Service and Maintenance on BD A1 Symphony flow cytometry instrument

Statement of Need and Purpose:

The purpose of this requirement is to procure repair and maintenance service for a flow cytometery instrument.

Background Information and Objective:

The National Institute on Aging (NIA) owns a flow cytometery manufactured by BD. This instrument is used by the Center for Alzheimer’s and Related Dementias and requires maintenance to ensure continued full function and continuity of NIA research data.

Period of Performance:

Base year: 12 months with (3) 12 month option years

Contract Type:

Firm Fixed Price

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:

Specific Requirements:

The Contractor shall provide the NIA with maintenance and repair support for the following BD Instrument: serial no. R664893000094

Maintenance and repair support shall include all labor, travel, and replacement parts necessary to provide preventative maintenance support, install new instrument software upgrades and train staff in use of the new software, and troubleshoot problems. Replacement parts and software upgrades provided must be Original Equipment Manufacturer (OEM) certified. Only original manufacturer certified trained technicians must be used to troubleshoot problems, install new software upgrades, train staff, and perform preventative maintenance tasks. Service technicians shall acknowledge repair requests within 24 business hours, and an onsite visit from a technician shall occur within 72 business hours.

Version 11-30-2016-1 FAR Part 11—Describing Agency Needs

LEVEL OF EFFORT:

Three (3) hours for annual maintenance on the BD A1 Symphony flow cytometery instrument

GOVERNMENT RESPONSIBILITIES

When the Contractor is on-site for maintenance and repair support provision, The government will provide workspace, desktop computers and telephones for the service technician.

REPORTING REQUIREMENTS

The contractor shall provide written reports which detail all repair and annual maintenance on the flow cytometry instrument.

OTHER CONSIDERATIONS

Travel:

The principal place of performance is the Center for Alzheimer’s and Related Diseases.

Accordingly, reimbursable travel and per diem for the contractor’s employees performing work on a regular basis at this place of performance is not authorized. Any changes to this must be approved in advance by the Contracting Officer.

Key Personnel:

Must be Factory Trained Field Service Engineers

Section 508—Electronic and Information Technology Standards:

The contractor shall comply with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998.

SCOPE OF WORK

File details come from the government source that posted it. Updated .