Statement of Work.pdf

STATEMENT OF WORK

Annual Maintenance and Validation for REES Scientific Monitoring System

1. Introduction/Background The purpose of this Contract is to engage in any necessary follow-on annual validation / calibration maintenance services to ensure that our refer, incubator, room temperature, humidity and freezer monitoring system at the Naval Hospital in Yokosuka and its Branch Medical Clinics & Branch Health Annexes is fully validated and compliant and meets The Joint Commission, AABB, and USP727guidelines. This service provides vital protection of invaluable research specimens, vaccines, and Blood collected from and for our Armed Forces.

This procurement for a maintenance agreement ensures that the company makes (1) annual onsite check of the system for maintenance and calibration to our main location in Yokosuka and their 7 clinics, updates the computer system software as needed, and provides 24/7/365 tech support, and issues replacement parts should the system require repair.

2. Scope of Work

Perform annual validation, calibration, and maintenance of existing system setup. The contractor shall review and check all system panels and ports. Maintenance shall include software updates, battery replacements, annual measurements of system functionality and connection status. Provide alarm alerts and means of obtaining graphical reports and all other needs commonly associated with environmental management. All system inputs will be verified and calibrated.

Provide 24 hours per day and seven days per week support of the equipment associated with the alarm system by a technical support group.

Vendor must provide proof from the contracted company or corporation that it has legal access to Rees Scientific's software licenses and must supply OEM parts during service and upgrades.

Vendor must also supply only new hardware components/modules (including up to date Wireless 2.4 GHz transmitters). Annual maintenance must also include the latest approved software release at the time of validation. "No exceptions will be accepted".

Services to include:

• Annual On-Site IQ/OQ Validation of new probes and already existing older probes

• Current Software Validation Manual

• Software updates to current version

• Calibration of all temperature & humidity sensors with NIST traceable device

• On-Site training at the time of validations

• 24/7/365 telephone technical support

• Replacement parts to be shipped in the event of product failure.

3. Period of Performance Basic Year: 01SEP2022 TO 31AUG2023 Option Year I: 01SEP2023 TO 31AUG2024 Option Year II: 01SEP2024 TO 31AUG2025 Option Year III: 01SEP2025 TO 31AUG2026 Option Year IV: 01SEP2026 TO 31AUG2027

4. Standards of Conduct N/A.

5. Security Requirements N/A.

6. Place of Performance Yokosuka, BHC Sasebo, Hario, Iwakuni, Atsugi, Diego Garcia, Fuji, and Chinhae.

7. Work Requirements/Deliverables

Qualifications of vendor:

Any service personnel shall be fully qualified by the manufacturer to work on systems of this type, and must be either employees of the system manufacturer, or have completed a manufacturer administered training program. The winning contractor shall provide notarized documentation from the equipment manufacturer that the installation personnel meets the above requirements.

Vendor must have legal access to probe manufacturer's software licenses and must be supplied during service and upgrades. Vendor must also supply only new hardware components/modules.

Maintenance must also include the latest software release at the time of validation.

Vendor must be ISO 9001:2008 certified and DIACAP approved.