Statement of Work.pdf

Statement of Work

Background:

The NF/SG Veterans Health System maintains an annual service contracts on the Philips

Healthcare Diagnostic Imaging equipment throughout the NF/SG Veterans Health System which includes the following sites: Gainesville, Lake City, Jacksonville outpatient clinic and The Villages Outpatient Clinic.

Objective:

This service contract is an annual preventative maintenance and repair on Philips Imaging equipment located in the Radiology and Nuclear Medicine departments. This service contract is to ensure safe and reliable medical equipment while meeting all safety requirements, industry standards and regulations. This shall be completed to ensure maximum uptime with minimal impact on patient care.

*Equipment does store patient information. Contractors will have service and admin passwords.

Scope of Work:

Scheduled Preventative Maintenance and Emergency repairs to be conducted to ensure all medical equipment is operating with in manufacturer’s specifications and functioning at maximum efficiency.

Malcom Randall VA Medical Center:

1601 SW Archer Rd.

Gainesville, FL 32608

• ALLURA XPER FD20 - Site # 69478771

• ALLURA BI-PLANE FD20– Site # 44328585

• ALLURA FD 20 – Site # 68006651

• MULTIDIAGNOST ELEVA FD including

X-ray Tube & Flat Detector – Site # 50140380

• DIGITAL DIAGNOST 4.1 High Performance

Site # 67757406

• ALLURA XPER FD20 - Site # 76889322

Lake City VA Medical Center:

619 S. Marion Ave.

Lake City, FL 32025

• EASY DIAGNOST Eleva DRF – Site# 68947401

• DIGITAL DIAGNOST 4.1 High Performance

Site # 68036103

Jacksonville OPC:

1833 Boulevard Street

Jacksonville, FL 32206

• BUCKY DIAGNOST CEILING SYSTEM

Site # 41758926

• INGENIA 1.5T MR AND INJECTOR

Site # 56226140 / 57884681

The Villages OPC:

8900 SE 165th Mulberry Lane

The Villages, FL 32162

• 1 DIGITAL DIAGNOST DUAL SYSTEM with Tube and 2 flat detectors

Site # - 49424627

Tallahassee Healthcare Center

2181 East Orange Ave.

Tallahassee, FL 32311

• Ingenia 1.5T MRI including, 2ea 2-9 KVA UPS. Chiller and Contrast Injector

Site #’s 65850738/ 68610838/ 68610837/ 66829988/ 65850739

Data/Deliverables:

• Maintain an uptime commitment of 98% for Protection and Primary level coverage

• Will provide all planned preventative maintenance at PM intervals required by the

OEM-Philips.

• All parts will be covered under this agreement that do not fall under the following; Parts being replaced for accidental damage, customer abuse or consumables included but not limited to batteries are not covered under this contract.

• Provide both Clinical and technical telephone support

• 1 hour for telephone response by FSE

• On-site response for Protection and Primary is 4 hours

• Parts delivery will be earliest next day delivery

• Will provide off hours of coverage 8am – 9pm on the Allura’s (Sites; 44328585, 69478771, 68006651, 76889322 and 68947401) and DigitalDiagnost 4.1’s (Sites;

67757406, 72056066 and 68036103)

• Provide operating system software updates

• Provide Hardware reliability updates

• Provide Remote access and diagnostics

• Software Backups are to be performed whenever system modifications are made

• Tube coverage and detector coverage is provided on systems where it is notated on the quote

• Written report of all findings and recommendations provided to customer within five business days.

Qualifications/Certifications:

• The contractor shall be technically trained on the Radiology and Nuclear Medicine equipment and have the required levels of professional and technical experience to perform the work required by this statement of work. Upon award of contract and written request, Philips will provide Field Service Engineer training information.

Safety Regulations:

• All applicable safety regulations shall be observed during all work of this contract.

• The VA Safety Officer shall have full authority to see that the contractor obeys all safety rules and regulations relative to the fulfillment of this contract.

Scheduling and Hours of Work:

• All work in areas involved shall be scheduled with the Supervisor of Biomedical

Engineering (or designee) and the staff in the Diagnostic Imaging Department.

• All contractors must first sign in at the Biomedical Engineering Office.

• Field engineer onsite coverage will be Mon-Fri 8am-5pm (9pm EP/Cath Lab equipment in VAMC Gainesville).