STATEMENT OF WORK.pdf

STATEMENT OF WORK

911iNET PTT (Push-To-Talk) Network Service for

Malcom Randall VAMC Police and Emergency Management 911iNET Two-Way Radios

1. Title of Project: Police Radio 911iNET PTT (Push-To-Talk) Service

2. Background: Due to current latency and gaps in communication as a result of distance and other natural obstacles; Malcom Randall VAMC, Police Services, through VISN 8 has acquired Ten (10), 911iNET, 4G Two-Way Radios to provide VA Police and Emergency Management Services the capability to standardize secondary communication operations and interoperability within VISN 8 facilities and Community Partners so they can effectively communicate during times of natural or man-made disasters as regular commercial Two-Way Radio systems have not been totally reliable during these types of events. Our VISN is currently engaged in building a redundant and interoperable secondary two-way radio communication system among our facilities, community partners, and other stakeholders. In order to accomplish this redundancy; access to all commercial carriers such as ATT, Verizon and T-Mobile will be required via a service contract to provide redundant PTT (Push-To-Talk) Network coverage.

NOTE: Users of the requested PTT (Push-To-Talk) Network Service will not relay any information related to protected health information (PHI), personally identifiable information (PII), or threats to life/infrastructure safety.

3. Scope of Work:

A. The contractor shall provide all resources necessary to accomplish the deliverables described in this SOW (Statement of Work), except as otherwise specified.

B. The contractor shall provide an E-911, 4G Two-Way Radio PTT (Push-To-Talk) telecommunication service that utilize all available commercial carriers such as ATT, Verizon, and T-Mobile via a Nationwide multi-brand SIM for an annual period of time with the option of the Government to exercise Four (4) option years.

C. The contractor shall provide 24 hour/7 day a week live technical support.

D. The contractor shall provide Maintenance and support of the CORE and Maintenance and support of all radios and equipment purchased for fiscal year FY22.

4. Performance Period: The period of performance is one base year with the Option to Renew for four

(4) years.

5. Type of Contract: Firm-Fixed-Price

6. Contract Administration:

The CO is the only person authorized to approve, change, or modify any of the requirements under this contract.

The Contractor shall communicate with the CO on all matters pertaining to contract administration.

Only the CO is authorized to make commitment or issue changes that will affect price, quantity, or quality of performance of this contract.

In the event the Contractor effects any such change at the direction of any person other than the CO, the change shall be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in cost incurred thereof.

The Contractor shall perform the specific services listed herein in a professional manner, in accordance with high quality standard practices and in accordance with local/federal laws and regulations.

A. Post Award Conference:

A post award conference will be held at a time and place designated by the Contracting Officer (CO) to be attended by the Contractor, the Contractor’s supervisor(s), the Contracting Officers Representative (COR), Contracting Officer (CO) and other officials designated by the Contracting Officer (CO).

B. Meetings:

During the course of the contract there may be times where it may be necessary to schedule a meeting to address areas of concern and/or to exchange information. This would be if phone calls, or emails do not resolve the issue. Attendees should include but may not be limited to the Contracting Officer, Contracting Officers Representative, and Contractor.

Such meetings are to be at no additional cost to the Government.

C. Contracting Officer (CO)/Contracting Officers Representative (COR):

No one other than the CO is authorized to make changes to this contract, affecting time, cost, or scope of services. The COR is the person at the location assigned to provide technical guidance, interpretation of the SOW, and advice regarding the services to be performed under this contract.

The North Florida South Georgia Veteran Health System will assign a VA representative as the COR to represent the Contracting Officer in furnishing technical guidance and advice regarding the work being performed under this contract. The foregoing is not to be construed as authorization to interpret or furnish advice and information to the Contractor relative to the financial or legal aspects of the contract. If there is a conflict between the COR and the Contractors interpretation of the PWS requirements the Contractor shall immediate the concerns in writing to the contracting officer.

D. NF/SG Assigned Contracting Officers Representative (COR)