Statement of Work.docx

Commercial Internet/Broadband and FAX Service Statement of Work

1. The Scope of Services is to provide commercial internet/broadband service for the Alabama National Guard (ALNG) 22nd Recruiting and Retention Battalion (R&R BN). R&R BN is seeking to procure a contracted commercial internet/broadband service and fax line to increase the availability and cost efficiency of its infrastructure and data communications. The contract will be one base year with 4 option years.

2. Internet/broadband Service required (Dynamic IP address) for system compatibility is 1 Gbps download speed and a minimum of 30 -50 Mbps upload speed without any throttling of service. Modems are required. Routers are required that can connect 15 devices at one time with no slow down.

3. R&R BN requires the following services:

a. Provide base infrastructure of T1/Fiber/Cable broadband internet access.

b. Provide network hardware with broadband Wi-Fi support.

c. Installation of required network hardware.

d. Systems administration privileges of onsite equipment.

e. Provision and maintain Quality of Service for the converged network of various network traffic types.

f. One traditional phone line for fax capabilities. If not available, please offer alternative method.

g. Technical support 24/7 to support infrastructure and maintenance needs.

4. The requirement will encompass locations listed below:

5. Additional information as follows:

a. These are existing locations that are operational.

b. 15 devices need to connect wireless.

c. Government expects installation of the internet service only (No Monitoring).

d. Government will pay monthly service bill through the contractor (Not directly to the ISP)

e. NO NIPR, SIPR, or VPN requirements.

f. There is sufficient space for network equipment at each of the locations.

g. Content filtering is not required.

h. No requirement to have a Firewall.

i. Circuits are required to be nonsynchronous.