Statement of Work.docx

STATEMENT OF WORK

PREVENTIVE MAINTENANCE SERVICES

MEDICAL LASERS

MCDONALD ARMY HEALTH CENTER

FORT EUSTIS VA

1. Scope: This Performance of Work Statement will be exercised in performance of maintaining the medical lasers located at the McDonald Army Health Center, Fort Eustis, VA. The medical lasers preventive maintenance must be strictly adhered to in the performance of the services in accordance with manufacture specifications.

2. Contracted services for preventive maintenance are to be performed in the months of March and September, within the Health Center between 0730 – 1630hrs during normal duty hours. Coordination for performance of services can be accomplished by telephoning 757.314.7806 or 757.314.7796.

3. Contractor's service representative shall report in person to the Medical Maintenance Department, McDonald Army Health Center, prior to commencing services during normal duty operating hours between 0730 – 1630hrs. During non-duty operating hours, the contractor's representative shall report to the Administrative Officer of the Day (AOD), located at the front Information desk, McDonald Army Health Center.

4. The government and the contractor’s service representative will exchange hazard communication information before the commencement of any repair.

5. When required, the contractor’s service representative will comply with the Office of Safety and Health Administration lockout/tag-out standards while performing maintenance on equipment.

6. Upon completion of services by the contractor’s service representative, a written service report shall be provided to Medical Maintenance or the AOD. The service report shall provide detailed information regarding the cause of the equipment malfunction and corrective action taken. Include, at a minimum, the time required to complete the work, price of labor (hourly rate), and a list of parts replaced with part numbers and prices for each part.

7. In the event all information is not available to the contractor's service representative when services are performed, the initial service report shall include all available information. The contractor shall provide the balance of the required information to the maintenance manager no later than 10 days after services are completed.

8. After performing Calibration/Verification/Certification services, the contractor’s service representative will affix and/or update DD Form 2163 (Medical Equipment Verification/Certification). The contractor shall complete DD Form 2163 in accordance with the instructions provided in Technical Bulletin (TB) 38-750-2, or by the maintenance activity’s internal SOP.

9. Contractor’s service representative will be factory trained and have a minimum of two years of experience working on the contracted equipment.

10. Contractor must furnish all software upgrades issued by the equipment manufacturer.

11. Contractor shall have access to all necessary diagnostic software (if applicable).

12. Required forms and extracts from pertinent directives will be furnished to the contractor’s service representative by the government.

13. PERSONS AUTHORIZED TO CALL FOR SERVICE.

(1) The Government‘s COR as well as those authorized to give instructions, place service calls, or request update statuses, are listed below. No instructions will be accepted by any other than the people listed below or the Contracting Office.

(2) Only one of the persons listed below will call and speak direct to the Contractor service representative to give instruction, schedule service calls, or request updated statuses.

Chief, EMB Medical Maintenance Section – (Arnold Smith) (757-314-7796)

14. UNAUTHORIZED SERVICES.

The Contractor shall not undertake any action that will increase the price of the contract without the written approval of the Contracting Officer. Any such unauthorized action taken by the contractor or any Contractor employee, which might be construed to be approved by the Government, shall be the responsibility of the Contractor and shall be resolved by the Contractor at no expense to the Government. Third party claims resulting from such unauthorized actions shall also be resolved by the Contractor without expense to the Government.

15. Vehicles with or without a DOD decal are subject to search. Contractor May encounter long delays for vehicle inspection and identification checks upon entering and exiting the installation. The government will not reimburse the contractor for time spent at installation checkpoints.

15.1. Access and General Protection/Security Policy and Procedures. Contractor and all associated sub-contractors CSPs shall comply with Joint Base Langley-Eustis Garrison and Expeditionary Base Little Creek-Fort Story Installation Standard Operating Procedures. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office, CSPs must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, lite government may require changes !n contractor security matters or processes.

15.2. For contractors that do not require CAC, but require access to a DOD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-If l) and Terrorist Screening Database (TSDB) (Anny Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

16. SMOKING POLICIES WITHIN MEDICAL TREATMENT FACILITIES (MTFs):

16.1. The Contractor shall ensure that all employees comply with the U.S. Anny Medical Command and MTF smoking policies while performing services under this contract. Smoking restrictions will apply at any location or building where health care activities are performed under this contract.

17. SAFETY

17.1. The Contractor and service representative shall maintain safety and health standards compliant with requirements of the Occupational Safety and Health Administration (OSHA).

17.2. The Contractor shall establish and maintain a complete Quality Control Plan that shall ensure that all maintenance services meet or exceed accreditation requirements/standards of the Joint Commission on Accreditation of Healthcare Organizations.

17.3. The government and the contractor's service representative will exchange hazard communication information before the commencement of any repair.

17.4. When required, the contractor's service representative will comply with the Office of Safety and Health Administration lockout/tagout standards while performing maintenance on equipment.

17.5. When the Contractor leaves on-site location where maintenance services are being performed, the site shall be in a clean, neat, and orderly condition ensuring the hospital staff and patients are not subjected to any hazards, including but not limited to exposed wiring, open circuit panels, or tripping hazards.

(End of Statement of Work)