STATEMENT OF WORK cs edit 5-12-2025.docx

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DB10--Logicare Patient Instruction Software
Solicitation number
36C24425Q0682
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This Statement of Work (SOW) details a contract for an automated treatment instruction software system for the Department of Veterans Affairs Pittsburgh Healthcare System (VAPHS) Emergency Department. The system must integrate with VA's Computerized Patient Record System (CPRS) and VistA, enabling ED providers to generate patient-specific treatment instructions that can be printed within 90 seconds, automatically recognize patient registrations, transmit instructions as signed progress notes, and include patient history and customizable instruction libraries.

The contract is intended to be sole-sourced to Four Points Technology, LLC for a firm fixed price, with a one-year base period and four optional one-year extensions. The solicitation (36C24425Q0682) is classified under NAICS code 541519 with a 150-employee size standard. Interested vendors must submit a one-page capability statement by 05/16/2025 at 10:00 AM EST to Eleanor.Robbins@va.gov, including company name, UEI number, socioeconomic category, and service capabilities. The VA will determine whether to compete the contract based on vendor responses, with the sole-source intent being the procurement of Logicare Patient Instructions Software and related equipment.

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STATEMENT OF WORK

BACKGROUND

The Department of Veterans Affairs (VA) Pittsburgh Healthcare System (VAPHS) Emergency Department requires an automated treatment instruction system that integrates with the existing computerized patient records infrastructure. This system will improve clinical outcomes and enhance the Veteran patient experience by delivering accurate, timely, and personalized discharge instructions.

SCOPE / OBJECTIVE

The Contractor shall provide and maintain an automated treatment instruction software package for use in the VAPHS Emergency Department (ED). The software must be fully compatible with the VA’s Computerized Patient Record System (CPRS) and the Veterans Health Information Systems and Technology Architecture (VistA).

PERIOD OF PERFORMANCE

The period of performance shall be one (1) twelve-month base year, with four (4) twelve-month option years, exercised at the Government’s discretion.

TASKS AND REQUIREMENTS

System Functionality The Contractor shall provide a treatment instruction system that meets the following minimum functional requirements:

•Operates on a Windows-based platform.
•Enables ED providers to generate and print patient-specific treatment instructions.
•Fully integrates with VistA and CPRS.
•Meets Joint Commission standards for patient and family education.
•Automatically recognizes new ED registrations from VistA.
•Transmits completed instructions to CPRS as a signed progress note linked to the patient encounter.
•Automatically includes the patient’s Primary Care Provider (PCP) on the discharge instructions for follow-up.
•Provides ED providers access to patient history.
•Includes a customizable instruction library covering diagnoses, medications, treatments, medical devices, admission, discharge, and follow-up plans.
•Generates printed discharge instructions within 90 seconds.
•Includes access to a 24/7 telephone help desk for technical support.

Training The Contractor shall provide comprehensive implementation training and ongoing support for VAPHS Emergency Department personnel and other designated VAPHS staff. Training shall ensure users understand system capabilities and functionality to enhance the Veteran patient experience.

INVOICING

The Contractor shall submit itemized monthly invoices that clearly reflect the services performed, corresponding dates of service, and applicable Purchase Order number(s). The pricing structure shall align with the contract’s established price schedule.

GOVERNMENT-FURNISHED PROPERTY

VAPHS shall provide the following government-furnished property and services:

•Electrical power and data wiring.
•Information Technology (IT) hardware.
•Physical and electronic space necessary for installation of the Contractor’s software and equipment.

Specific room locations and IT addresses will be communicated within thirty (30) calendar days after award.

File details come from the government source that posted it. Updated .