Statement of Work Cleaning at BHCC (DRAFT).docx

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Custodial/Janitorial Services at the Bob Hope Community Center (BHCC), RAF Mildenhall, UK
Solicitation number
FA5587RFIBHCC
Issued by

About this file

This is a draft Statement of Work (SOW) for comprehensive janitorial and cleaning services at the Bob Hope Community Center (BHCC), located at RAF Mildenhall, United Kingdom. The facility is classified as a Prestige Category facility and serves areas for children under two years of age and children over two years of age, each requiring specific cleaning protocols. The contractor shall provide all necessary labor, supervision, equipment, and supplies to maintain the facility in a clean, sanitary, and safe condition during operational hours of Monday through Friday, 8am to 4pm. Quality standards require all surfaces to be free of grit, soil, dust, debris, and litter, with floors maintaining uniform appearance without streaks or residue, and baseboards and corners properly cleaned.

The SOW specifies detailed cleaning task frequencies across multiple categories: daily tasks are not listed; weekly tasks include cleaning and sanitizing tables, chairs, and high chairs (2x weekly) and cleaning door knobs and surrounding areas (2x weekly); monthly tasks include cleaning and sanitizing window counters, interior glass and mirrors, and routine wall dusting (1x monthly); quarterly and annual tasks include interior window cleaning (quarterly) and high dusting (annually); and carpet/rug spot cleaning as needed. The contractor must use commercial-grade vacuum cleaners with HEPA filtration, EPA-registered least-toxic disinfecting and sanitizing products, and provide plastic trash can liners. Safety and compliance requirements include adherence to UK laws for handling offensive/hygiene wastes and strict compliance with manufacturer dwell time instructions. Contractors must sign in at the admin office and coordinate with facility staff who maintain an updated cleaning schedule documenting completed work. All surfaces must be cleaned whenever visibly dirty regardless of scheduled frequency.

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Statement of Work (SOW) Janitorial and Cleaning Services for the Bob Hope Community Center (BHCC)

1.0 General

1.1 Scope of Work: This Statement of Work outlines the comprehensive janitorial and cleaning services required to maintain a clean, sanitary, and safe environment at the Bob Hope Community Center (BHCC), classed as a Prestige Category facility for base cleaning contract, however the base contract does not include other core cleaning services defined below. The contractor shall provide all necessary labor, supervision, and services to meet the standards and frequencies detailed herein. The facility includes areas for children under two years of age and children over two years of age, requiring specific cleaning protocols for each.

1.2 Location of Work: Bob Hope Community Center (BHCC), RAF Mildenhall.

1.3 Hours of Operation: Monday through Friday 8am – 4pm

2.0 General Requirements

2.1 Quality Standards:

· All surfaces shall be maintained free of grit, soil, dust, debris, litter, and other foreign matter.

· Floors shall have a uniform, clean appearance without streaks, swirl marks, or detergent residue. Baseboards, corners, and wall/floor edges shall be clean.

· All work shall meet the requirements outlined in this SOW, with specific attention to the detailed cleaning frequencies for different areas.

2.2 Safety and Compliance:

· Definitions:

· Cleaning: Physically removing dirt and contamination using soap/detergent and water.

· Sanitizing: Reducing germs to safe levels. Use sanitizers safe for food contact surfaces in play zone area

· Disinfecting: Destroying or inactivating most germs.

· The handling of Offensive/Hygiene Wastes must follow all applicable United Kingdom (UK) laws and regulations.

· The contractor shall use the least-toxic, EPA-registered disinfecting and sanitizing products where possible. Adhere strictly to manufacturer instructions for "dwell time."

2.3 Equipment and Supplies:

· The Contractor shall use efficient, commercial-grade vacuum cleaners with HEPA filtration.

· The Contractor shall provide and replace plastic trash can liners as needed.

3.0 Staffing and Administration

3.1 Staffing: The Contractor shall provide adequate staffing to perform all services required by this SOW.

3.2 Administration: The Contractor shall sign in at the admin office prior to working. BHCC will maintain an updated cleaning schedule, indicating the work has been completed satisfactory.

4.0 Detailed Cleaning Tasks and Frequencies

All items must also be cleaned whenever visibly dirty, regardless of the scheduled frequency.

Area/Task
Frequency
Notes

No Daily Tasks Weekly Tasks

Clean, Sanitize Tables, Chairs, High-Chairs
2x Weekly
Doors (Knobs & Surrounding Areas)
2x Weekly

Monthly Tasks

Interior Glass/Mirrors/Other
1x Monthly
Clean, Sanitize Window Counters
1x Monthly
Walls (Routine Cleaning/Dusting) low
1x Monthly

Quarterly, Semi-Annual, and Annual Tasks

Windows (Interior)
Quarterly
Dusting (High)
Annually

As Needed Tasks

Carpet/Rugs (Spot Clean)
As Needed

File details come from the government source that posted it. Updated .