Statement of Work - Cash Registers Maintenance.pdf

STATEMENT OF WORK

NAVAL MEDICAL CENTER SAN DIEGO

1 Background: This requirement is to establish a maintenance and service contract for seven (7)

Pioneer Stealth Touch POS terminal cash registers with credit and debit card machines in the Cafeteria at Naval Medical Center San Diego. The contractor shall be responsible for properly servicing and maintaining all pieces of hardware and software.

2 Scope: The contractor selected to satisfy this requirement shall provide all management, tools, supplies, and labor necessary to ensure all seven (7) cash registers with debit/credit card readers are properly maintained and in working order.

2.1 EMV requirements for cash registers, credit/debit card readers must be implemented with the machines in accordance with Executive Order 13681 and EMV terminal deployment, signed by the president of the United States in October 2014.

2.2 Maintenance shall be conducted after cafeteria meal hours.

2.2.1 Available hours: Monday thru Friday: 1300 – 1800

2.3 Contractor is required to provide technical support to the Nutrition Management Department. Technical support and all other related expenses shall be the responsibility of the contractor.

2.4 Specific times for technical support shall be coordinated with the Nutrition Management Department.

3 Travel and Related Expenses

3.1 The contractor is responsible for its related trip expenses including round trip travel, mileage, and additional overtime not specified by the government, meals and all other necessary expenses related to travel.

4 Acceptance Criteria

4.1 The contractor shall be responsible for all final inspections and will dispose of any generated debris at no extra cost to the government. Current cash registers and any equipment connected to them will need to be properly disposed to property disposal in building 8.

5 Government Point of Contact: The point of contact after award of contract are the following:

Contracting Officer Naval Medical Center San Diego 34800 Bob Wilson Drive Material Management, BLDG 1 Ground Floor San Diego, CA 92134

Nutrition Management Department Loading dock # 13 Giewel M. Abrigo 619-532-8531 giewel.m.abrigo.mil@mail.mil