Statement of Work - Anesthesia Units 5-16-23.docx

Statement of Work Preventive Maintenance and Calibration

1.0 GENERAL INFORMATION

The contractor shall provide all personnel, labor, equipment, tools, materials, supervision, and services necessary to preventive maintenance, calibration, test, and inspection for the items listed in Appendix 1. The contractor shall also identify/report units that will require corrective maintenance (see paragraph 3.0). The contractor shall perform to the standards in this contract unless otherwise specified in writing.

1.1 QUOTATION/OFFER

The contractor shall submit a firm fixed price quotation/offer that covers all services in section 1.0 performed per the manufacturer specifications.

1.2 PROPOSED CONTRACT DURATION

The contract will be for a period of one-year from the date of award with three (3) option years, which may be exercised unilaterally by the government.

1.3 PREVENTIVE MAINTENANCE

For the purpose of this statement of work, preventive maintenance is defined as routine checks and equipment adjustments performed twice annually.

1.4 CALIBRATION

For the purpose of this statement of work, calibration is the procedure for mechanical and electronic adjustments required by the original manufacturer to ensure consistent, standardized performance or output.

1.5 CONTRACTOR PERSONNEL QUALIFICATIONS

The contractor shall utilize only fully qualified technicians that have gone through all/any mandated original equipment manufacturer or a comparable third-party service school to perform maintenance and repairs. If requested, documentation supporting this information shall be provided to the Biomedical Repair Division point of contact.

2.0 RECALLS

The contractor shall schedule all recall maintenance with the Biomedical Repair Division point of contact for contract services to avoid disrupting patient care and to notify the department of arrival, services and maintenance required.

2.1 OPERATIONAL IMPROVEMENT

Equipment operational improvement without modifications shall be provided in written form and approved by the Biomedical Repair Division point of contact for contract services.

2.2 ACCOUNTABILITY

Contractor representative must check-in and check-out with the Biomedical Repair Division prior to commencement and upon completion of work. Base access will be the responsibility of the field service provider and/or contractor.

2.3 CONTRACTING STICKER

To show completion of services rendered to our customer clientele the service provider will affix a color coded, heavy duty, self-adhesive, calibration sticker to each piece of equipment maintained.

Sticker Details:

- Date of Calibration/Preventive Maintenance/Inspection

- Due date of next Calibration

3.0 CORRECTIVE MAINTENANCE

As opposed to preventive maintenance (see paragraph 1.3) for the purpose of this statement of work, corrective maintenance is defined as the work needed to correct a malfunction or a machine failure. When the contractor encounters a unit that requires corrective maintenance, contractor shall provide a written outline of the malfunction(s), failure(s), and repairs/parts required to Biomedical Repair Division which will then be reviewed and approved by Biomedical Repair Division point of contact before commencing any action. For any repair service request(s) from BIOMED, the response time of the contractor should not exceed 24 hours from notification with a maximum completion time of 5 calendar days. Repair services exceeding 5 calendar days must have documentation to justify delays.

3.1 REPAIR PARTS

Any, and all parts necessary to perform the repairs will be included. Any additional costs associated for repair parts will be in written form with description and approved by the Biomedical Repair Division point of contact before initiation. If any repair part(s) is/are on back order, contractor will give a weekly status update to the Biomedical Repair Division through e-mail.

3.2 Ensure that the original design and functional capabilities will not be changed, modified or altered unless authorized in writing by the manufacturer and the Biomedical Repair Division. If any action requires a contractual change to cover expenses, only the contracting officer has the ability to authorize this change. Any contractual changes will be issued in the form of a modification to the contract.

4.0 AVAILABILITY OF THE WORK SITE

The contractor shall establish and maintain a work schedule that takes into consideration the hours that the staff can effectively perform their services without interrupting patient care. The contractor shall deliver standard services between the hours of 7:30AM to 5:00PM, Monday through Friday.

4.1 TRAVEL

The contractor shall be responsible for all travel and travel related cost (lodging, airfare, per diem, and transportation). Accommodations including those required to obtain access to government facilities (Rapid Pass), are the responsibility of the contractor.

5.0 DOCUMENTATION

Service event documentation. Upon completion of each service or maintenance visit the field service technician must submit a signed service report to the Biomedical Repair Division point of contact for services within 72 hours of completion. The service report shall indicate all problems addressed, devices checked, parts replaced or repaired with identification, parts ordered and any issues resolved. Each service report must at a minimum document the following data legibly and in complete detail.

5.1 REPORTING DETAILS

· The contractor shall provide the following information:

· Contractor name;

· Technician’s name;

· Control number for the contractor or log number for the report;

· Detailed description of the work performed;

· Equipment identification, to include the manufacturer, make, model, serial number, electronic control number;

· Itemized description of services performed to include the number of labor hours;

· Action taken and or recommendations for consideration;

· Pending actions or Resolutions to any problems;

· Clearly indicate the total billing for services provided;

· Signature of the field service technician(s) who conducted the maintenance.

6.0 PERIOD OF PERFORMANCE

Base Year: 12 June 2023 through 11 June 2024

Option Year 1: 11 June 2024 through 11 June 2025

Option Year 2: 12 June 2025 through 11 June 2026

Option Year 3: 12 June 2026 through 11 June 2027

Appendix 1.