Statement of Work - 42 CES - Dorm Wi-Fi.pdf

Statement of Work

Maxwell-Gunter AFB Wi-Fi/Common Area Internet Service for Unaccompanied Housing

1.0 Description of Service

1.1 The primary objective of this statement of work is to re-establish Wi-Fi/common area internet service into buildings 696 and 697 located at maxwell AFB, Alabama and building 1410 located at Gunter Annex, Alabama. All of the locations require access points for all three floors in all three Dormitories and an additional access point to cover the pavilion area between bldgs. 696 and 697 and bldg. 1410 Gunter pavilion and new patio area.

1.2 System Requirements:

1.2.1 Description of System; The Wi-Fi/internet provider shall provide a firewall with warning alerts flagging attempts to enter “banned or illegal” sites. Sufficient bandwidth will be provided to accommodate multiple users with “limited to no” impact to speed and performance. Technician support to be included for resetting encryption when necessary and adding and/or removing users to/from the wireless network.

1.2.2 Be user-programmable by personnel with management or executive privileges.

1.2.3 Provide a system access history log for a minimum of 30 days and maximum of 60 days to investigate system alterations, attempted and granted access, and system malfunctions.

1.2.4 The internet service contract will provide ongoing remote and onsite support from certified technicians, take care of the wireless modem configuration, resetting encryption when necessary, and adding and/or removing users to/from the wireless network.

1.2.4.1 System must track and log all “banned or illegal” activity to include event description, time, and date.

2.0 Tests:

2.1 Submit a written report to the Contracting Officer stating that the dormitory Wi-Fi/Common area internet has been tested and is operating properly.

2.2 Contractor will perform a Contractor Verification Test (CVT) immediately upon completion of each facility. Both the contractor and Government representative will witness this test.

The test will be performed per the written testing procedures provided in the installation design package (IDP). Existing equipment/system found to be inoperative during the test or at any time during the installation period will be brought to the attention of the Government project POC in the form of an immediate email and a monthly progress report or in person on site.

3.0 GOVERNMENT FURNISHED EQUIPMENT/SUPPORT (GFE):

3.1 Acquire any related permits that may be necessary for work performed.

3.2 Arrange access for installation into all applicable facilities in cofinance with the installation schedule to include providing on-base transportation where commercial vehicle access is restricted.

3.3 Provide storage space/staging area for materials and an operating space with telephone capability for the installation team.

4.0 SYSTEM MAINTENANCE DURING WARRANTY PERIOD AND MONTHLY

SERVICE CONTRACT:

4.1 Contractor will provide a Technical Services Support (Help Desk) during office hours 8:00am to 4:00pm Monday through Friday excluding Federal holidays.

4.2 Software Updates:

5.2.1 The Contractor will provide software updates for the system software used in conjunction with the annunciator Suite for networks monitoring system, IAW the original purchased configuration.

4.3 Preventative maintenance will be performed IAW the manufacturers specifications.

4.4 Maintenance issues must be addressed within 72 hours of notification to minimize down-time and reduce the risk to Air Force resources.

5.0 SPECIAL REQUIREMENTS:

5.1 Contractor shall conduct all work, including materials distribution in an orderly manner, and shall notify Contracting Officer within two (2) workdays of mobilizing at the job site.

Contractor shall confine and limit his personnel to only those areas required for work performance. All work shall be performed in a neat, orderly fashion, with extreme care exercised to avoid damage to all property in and around project areas. Any damage caused by the Contractor shall be replaced, repaired, or restored to the Contracting Officer's satisfaction at no cost to the Government. Upon completion, all work and storage areas shall be cleaned of all evidence of Contractor's debris.

5.2. Comply with industry standards except when more restrictive tolerances or specified requirements indicate more rigid standards or more precise workmanship. Perform work by persons qualified to produce workmanship of specified quality. Secure products in place with positive anchorage devices designed and sized to withstand stresses, vibration, and racking.

5.3. The contractor will assign employees who possess certification to handle all required material handling, transportation, loading, unloading and product installation tasks to meet OSHA, base safety requirements and annunciator certification standards. The contractor will ensure product meets required safety standards at the time the project is finished and accepted by the customer. Contractor must provide the standard commercial product warranty Certificate specifying warranty period for the system.

5.4. The contractor must not sub-contract the installation of the system.

5.5 The contractor and technicians installing, testing, or training the use of the system for certain facilities must have a DOD or equivalent Secret security clearance.

5.6. The contractor must be licensed with the State of Alabama.

6.0 SECURITY REQUIREMENTS:

6.1 The contractors will comply at all times with base security requirements to include base pass requirements and personnel security clearance.

6.2 Retrieving Identification Media. The contract shall be responsible for retrieving all identification media including vehicle passes from employees who depart for any reason before the contract expires e.g. terminate for cause, retirement, etc.

6.3 Traffic Laws. Contractor and employees shall comply with base traffic regulations

6.4 Weapons, firearms, ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition on their person, or any privately owned vehicle.

6.5 Physical Security. The contractor shall be responsible for safeguarding all Government property, and controlled forms provided for contractor use. At the end of each work period, all Government facilities, equipment, and materials shall be secured.

7.0 SAFETY:

7.1 Safety. The Contractor must have a safety and health plan for their employees. The contractor Shall instruct each employee in the recognition and avoidance of unsafe conditions and regulations to his/her work environment to control or eliminate any hazards or other exposure to illness or injury.

7.2 Accident/Incident Reporting and Investigation. The contract shall record and report to the CSO all available facts relating to each instance of accidental damage to Government property or injury to either contractor or Government personnel. The contractor shall secure the accident scene and wreckage until released by the accident investigative authority through the CSO. If the Government elects to conduct an investigation of the incident the contractor shall cooperate fully and assist the Government personnel until the investigation is completed.

7.3 Contractor to comply with OSHN AFOSH/NEC/NFPA Regulations. Contractor is to comply with MAFBI 32-2001. Responsibilities of Base Personnel to Eliminate or Control Fire Hazards.

8.0 GOVERNMENT POINT OF CONTACT

8.1 Mr. Tony Staten

Building 1410, Room 112

Maxwell AFB/Gunter Annex, AL, 36115 (334-202-9431).