Statement of Requirement (SOR) Hematology Analyzer (Draft).pdf

Statement of Requirements

[HEMATOLOGY ANALYZER]

1.0 PURPOSE. The mission of the 42d Medical Group is to provide combat ready Airmen and deliver high quality healthcare. The Clinical Laboratory is a functioning unit in the 42d Medical Group. The Laboratory Services department strives to continually improve the processes of providing healthcare services to meet the needs of patients. The patients include active-duty service members, the dependents, and Tri Care service members. We are a moderate complexity laboratory providing services in Hematology, Clinical Chemistry, Microbiology, Blood Bank and Serology. The Clinical Laboratory of the 42d Medical Group is seeking a contractor for a Hematology analyzer.

2.0 DESCRIPTION OF ITEMS. The following items are required for performance under this contract: The contractor shall provide a Hematology analyzer that is User-Friendly. This instrument should display the following major characteristics: reliability, accuracy, and precision. The instrument should have data management capability that allows the user to operate the keyboard, touch-screen computer, and mouse interchangeably. Software upgrades should provide easy installation with step-by-step instructions. The analyzer should meet criteria that shall fit into the Lean laboratory practices and meet all safety requirements. This instrument should be able to perform analysis on small amounts of sample not to exceed 200 microliters for a capillary sample and not less than 2 ml for a venous sample. Analysis should be performed using a single aspiration pathway.

Daily maintenance should not exceed 10 minutes for the instrument. The instrument should be able to correct results for common interferences to include at minimum giant platelets and nucleated red cells using advanced technology. The analyzer must be compatible with our DII server. The instrument must be able to be opened from the front or side for troubleshooting.

2.1 SPECIFICATIONS

2.1.1The contractor cost per test/rental agreement should include cost covering the following:

equipment use, all reagents, calibration standards, controls, supplies, consumables, disposable items, parts, accessories, and any other item required for the proper operation of the contractor’s analyzer and necessary for the generation and reporting of test results.

2.1.2 The contractor shall perform ongoing preventive maintenance and emergency maintenance to fulfill the customers’ test requirements. Our facility does not have a contingent instrument; therefore, emergency maintenance should be performed within 24 hours of notification of malfunction based upon the 8 by 5 requirements. The contractor should provide all tools, parts, and labor needed for emergency and preventive maintenance.

2.1.3 The contractor’s instrument should be able to provide a good throughput with a moderate to high amounts of samples per hour. The tests should include CBC; CBC with differential; Hemoglobin and Hematocrit; and Platelet count. Send out tests shall be run on the contractor’s instrument to aid the reference lab in specialized testing as CDC panel, Hemoglobin Electrophoresis and Pathology Review. Testing shall be run five days a week except one weekend a month when the Hematology analyzer is utilized by the Military Reserve Unit.

3.0 DELIVERY REQUIREMENTS:

3.1 All equipment supplies and completed training must be in place at Maxwell AFB within 14 days of award.

This allows for crossover testing between the old and new analyzers.

3.2 Delivered to 300 S Twining Street, Bldg. 760, Maxwell AFB, AL36112

4.0. INSTALLATION REQUIREMENTS:

4.1. TRAINING REQUIREMENTS. The contractor shall provide on-site training on the operation and use of the Hematology instrument. The contractor shall cover all costs for the training to include travel and lodging (hotel) fees.

4.2. STANDARD WARRANTY. The contractor shall provide any Original Equipment Manufacturer (OEM) standard commercial warranty applicable to the products being purchased being purchased at no additional cost to the Government. Warranty shall include, as a minimum, technical support, troubleshooting assistance, and replacement of faulty equipment or reinstallation of software

4.2.1. Prior to project acceptance, the contractor shall provide the customer with all manufacturer warranties as needed for any component incorporated into this project such as equipment manuals, literature, CDs and DVDs and other documentation on all equipment and software.

4.2.2. Prior to project acceptance, the contractor shall provide written procedures, points of contact within company, and required information for all warranty services prior to project acceptance. This information shall include written confirmation of the warranty period, phone numbers and contact information/procedures for technical support, troubleshooting assistance, and replacement of faulty equipment and software.

4.3. GENERAL. Item must be brand new. Refurnished items are not authorized.