Stanislaus Performance Work Statement.pdf

Performance Work Statement/Scope of Work Dated: FY 2020-2025

JANITORIAL SERVICES—STANISLAUS RIVER PARKS

A. General Information:

1. The Contractor shall furnish all necessary labor, materials, equipment, vehicles, supplies and supervision necessary to perform Janitorial Services for ADMINISTRATION/INFORMATION CENTER, ADMINISTRATION/INFORMATION CENTER’S PUBLIC RESTROOMS, , and PARKS to include: flush restrooms, , CXT precast concrete toilets (four (4) locations require contractor to furnish water for cleaning), and garbage collection at Stanislaus River Parks in accordance with the attached specifications, special provisions, and additional contract clauses. Stanislaus River Parks is located in San Joaquin County & Stanislaus County. Prospective contractors are strongly urged to visit the work site.

2. In the event that any part or the entire Park is permanently or temporarily closed, the segments of this contract pertaining to that area shall not be required and therefore not utilized.

The number of facilities may vary. Contractor shall not perform work in those closed areas or facilities that shall not be in use and shall not be compensated for work not accomplished.

3. Period of Performance: This contract consists of a Base Year and four (4) Option Years.

The Base Year of this contract shall be from 01 September 2020 through 31 August 2021. The Government may elect to exercise the option year. Option Year One (1) shall be 01 September 2021 through 31 August 2022; Option Year Two (2) shall be 01 September 2022 through 31 August 2023; Option Year Three (3) shall be 01 September 2023 through 31 August 2024; Option Year Four (4) shall be 01 September 2024 through 31 August 2025.

4. Authorities/Technical Direction: The Contractor shall take no direction from any Government employee or any person other than the Government Contracting Officer that changes the terms and conditions of this contract action, the scope, or any change that impacts the cost, price, or schedule. Changes authorized by the Contracting Officer will be in the form of a written, official, signed modification to the contract action received by the Contractor before the Contractor will act upon those changes. The Contractor shall not comply with the Changes clause of this contract when the Contractor believes direction has been given from persons other than the Government Contracting Officer that equate to a change by notifying the Contracting Officer as directed by the clause. Any direction given by any Government employee or any person outside their authority must be reported to the Contracting Officer. Contracting Officer Representatives (CORs) are limited to the authorities stated in the COR appointment letter.

5. Estimated Quantity Line Items: All Section B, Pricing Schedule, Line Items with quantities are estimated-quantity Line Items. The quantities are estimated amounts and are not guaranteed amounts. The Contractor will only be paid for work actually performed. At no time will the Contractor exceed the estimated quantity on any estimated quantity Line Item. The Contractor shall establish a tracking system of actual quantities against the contract’s estimated quantities for each estimated quantity Line Item and will maintain the tracking system up-to-date throughout the life of the contract. When the actual quantity of any Line Item reaches 75% of the estimated quantity on any estimated quantity Line Item, the Contractor will notify the Government’s Contracting Officer and Technical Point of Contact (POC) in writing, by fax, or by e-mail within two (2) calendar days. Once the Government is notified that the actual quantity has reached 75% of the estimated quantity on any Line Item and if the Government determines that the estimated quantity needs to be increased, the Contractor will receive an official modification to the contract action signed by the Contracting Officer increasing the quantity and the amount obligated on the contract BEFORE the Contractor will proceed to work over the existing estimated quantity. The modification will set the new estimate quantity that the Contractor may not exceed without another modification. Every invoice will be accompanied by a full accounting of each Line Item being billed, the actual quantity being billed, and supporting documentation to support the actual quantities.

6. Contractor Manpower Reporting (CMR)

a. The Contractor shall report all contractor manpower (including subcontractor manpower) required for performance of this purchase order IAW the CMR Appendix.

b. Annual Reporting is Required. The contractor shall enter CMR data not later than 31 October after the end of each fiscal year. The Government fiscal year runs from 01October through 30 September of the next year.

7. Reporting Requirement for Employment Eligibility Verification. The contractor shall comply with all enrollment and verification requirements in accordance with clause FAR 52.222- 54, Employment Eligibility Verification. The contractor shall meet the enrollment and verification timelines specified in this clause and shall verify the employment eligibility of all new hires, and verify employees assigned to this contract action.

8. Point of Contact:

Contractor TBD

Technical Mr. Norm Winchester U.S. Army Corps of Engineers ATTN: CESPK-ODN-S (N. Winchester) 17968 Covered Bridge Road Oakdale, CA. 95361 Telephone: (209) 881-3517 ext. 24 E-mail: Norm.A.Winchester@usace.army.mil

COR Mrs. Heather Wright U.S. Army Corps of Engineers ATTN: CESPK-ODN-S (H. Wright) 17968 Covered Bridge Road Oakdale, CA. 95361 Telephone: (209) 881-3517 ext. 22 E-mail: Heather.J.Wright@usace.army.mil

Contract Branch Chief, Ms. Mallory Sharpe, Contracting Officer.

Specialist U.S. Army Corps of Engineers ATTN: CESPK-CT-B (M.Sharpe) 1325 J. Street mailto:Norm.A.Winchester@usace.army.mil mailto:Heather.J.Wright@usace.army.mil

Sacramento, CA. 95814 Telephone: (916) 557-7989 E-mail: Mallory.L.Sharpe@usace.army.mil

Direct all Payment Questions to the COR, Heather Wright. Please note: Payment is NET 30 (unless the contractor has offered a prompt payment discount as stipulated in the contract) and is made within 30 calendar days after receipt of a complete and accurate invoice. For prompt payment follow the guidance provided in the Contract Invoicing and Payment paragraph below.

9. Contractor Submittals: The Contractor shall submit to the COR all items listed below. Unless otherwise specified these items shall be submitted at least one week prior to the Pre-work Meeting. If the contract is awarded less than 30 days prior to the contract start date, submittals shall be furnished on a schedule mutually agreed upon by the COR and the Contractor.

a. Certificates of Insurance (General liability, Workers’ Compensation)

b. Safety Plan.

c. Safety Hazard Analysis (Discuss with COR at Pre-work Meeting)

d. Contractors Inspection Plan

e. Contractors Weekly Servicing Schedule for the Recreation Season (01 April through 30 September) and Non-Recreation Season (01 October through 31 March). To be approved by the

COR.

f. Name and local telephone numbers of supervisor and alternate supervisor.

g. Exposure Report (Man-hours worked) (Submit within 15 working days after the first of each month).

h. Inspection and Service Records (As required)

i. Monthly invoice (original and three (3) copies. A copy shall be sent to the Park Office for verification.)

j. Contractor Quality Control Plan (Discuss with COR at Pre-work Meeting and submit prior to initiation of work.)

k. M.S.D.S. for compounds to be used for the contract.

10. Site Inspection: Prospective vendors are encouraged to inspect the sites where these services are required. Specialized equipment/vehicles might be required as well as having to walk some distance.

11. Water: The Contractor shall furnish all equipment necessary to load, contain, and transport water to clean CXT precast concrete toilets. Sixteen (16) locations are not supported by an existing water supply system.

12. Pre-work Meeting: Prior to commencement of the work/services to be performed under this contract, the contractor shall be required to meet with the Government at the Knights Ferry Administration/Information Center for a pre-work meeting. No additional payment shall be made for attending this meeting. The time and date shall be determined by the COR. Additionally the pre-work meeting will be conducted prior to each option year to discuss any changes.

13. Work Location: The areas to be serviced are located at ten (10) park sites, in addition to the Knights Ferry Administration/Information Center, its public Restrooms, and the Knights Ferry.

Parks are located at or near the following addresses:

Service Area Acronym Physical Location

Knights Ferry Recreation Area

KFRA 18020 Sonora Road, Oakdale (Stanislaus County)

Knights Ferry Information Center

KFIC

17968 Covered Bridge Road, Oakdale (Stanislaus County)

Horseshoe Road Recreation Area

HRRA

East of 14842 Orange Blossom Road, Oakdale (Stanislaus County)

Honolulu Bar Recreation Area

HBRA

South of 14525 Orange Blossom Road, Oakdale (Stanislaus County)

Orange Blossom Recreation Area

OBRA 12748 Rodden Road, Oakdale (Stanislaus County)

Oakdale Recreation Area ORA 9400 Liberini Road, Oakdale (Stanislaus County)

McHenry Avenue Recreation Area

MARA

24300 E. River Road, Escalon (San Joaquin County)

14. Payments: Payment shall be made monthly in arrears at the contract unit price for services performed in accordance with the pricing schedule and as described herein. The Government shall pay the Contractor upon submission of proper invoices for services delivered and accepted for the portion of the work actually performed under the contract.

15. Invoices: Invoices for payment shall be submitted upon completion of tasks as outlined in the Payment Schedule of this contract. Invoices shall be submitted to:

Original invoice only WITHOUT additional information or supporting documentation:

USAED, FINANCE CENTER

ATTN: CEFC-FP

5722 Integrity Drive Millington, TN 38054-5005

One copy each of invoices WITH all required information including any necessary supporting documentation:

US Army Corps of Engineers ATTN: (Contract Number), Branch Chief, Ms. Mallory Sharpe 1325 J Street Sacramento, CA 95814-2922

Stanislaus River Parks ATTN: Mrs. Heather Wright 17968 Covered Bridge Road Oakdale, CA 95361

16. Quality Assurance Surveillance Plan (QASP):

A Quality Assurance Surveillance Plan (QASP) has been developed to evaluate contractor actions while implementing the Performance Work Statement (PWS) and is designed to provide an effective surveillance method of monitoring contractor performance for each objective of the Performance Work Statement.

The QASP provides a systematic method to evaluate the services that the contractor is required to furnish.

The contractor, and not the government, is responsible for management and quality control actions to meet the terms of the contract. The role of the government is quality assurance, to ensure contract standards are achieved.

Periodic Inspections: The Contracting Officer’s Representative (COR) or designated Inspector will monitor the contractor’s performance in all functional areas, by the random sampling method, using the requirements found in the Performance Work Statement parts B, and C. The Government may also use the planned sampling method and or 100% inspection method. The Government reserves the right to change or alter the type of inspection plan at its discretion at any time. The contractor shall sign acknowledgement of the completed inspection report and make comments and corrections of deficiencies. A copy will be provided to the contractor through the Contracting Officer (KO). Periodic inspections may be increased or reduced depending on the contractor’s performance.

17. Security Requirements:

Security gates, storage yards, and office compounds shall remain locked except when authorized employees are present in the immediate area. All storage buildings, storage rooms, equipment rooms, and park buildings shall remain locked except when in use. The contractor shall maintain a current register of all keys issued. Extra keys shall be obtained from the COR. Government keys shall not be duplicated.

The contractor shall be issued security codes by the COR for buildings equipped with security (alarm) systems as required. Procedures for specific buildings will be determined by the COR and shall be followed by the contractor. The contractor shall provide a written list of all employees who have access to the security codes, and keep the list updated as changes are made. Codes are for official use only by the contractor and their designated employees. When the contractor changes employees providing services at Stanislaus River Parks that have knowledge of security access codes, the contractor shall immediately contact the COR and notify him/her of the change and request that new access security codes be issued.

Contractors are subject to all CFR Title 36 regulations.

B. Work to be Performed:

1. PARKS

A. Cleaning of Buildings with Flush Restrooms: This consists of six (6) buildings with flush restrooms and their maintenance chase-ways: two (2) at KFRA, one (1) at OBRA, and three (3) at MARA. Cleaning on days the restrooms are serviced shall consist of the following:

1. Basic service schedule:

a. Service six (6) buildings with flush restrooms four (4) times per week on Monday, Thursday, Saturday and Sunday for the periods 01 April through 30 September.

b. Service five (5) buildings with flush restrooms: two (2) at KFRA, one (1) at OBRA and (2) at MARA; two (2) times per week on Monday and Thursday for the periods 01 October through 31 March. (Note: MARA is closed seasonally 01 November through 31 December the facilities do not require serving during this time).

c. Floors, walls and ceilings shall be free of dirt, dust, cobwebs, and other foreign matter. (Note:

This does not include the chase-way between the men’s and women’s sides).

d. Toilet bowls, seats, lids, urinals, sinks, and floors shall be washed with a high-quality multipurpose disinfectant cleaner concentrate diluted according to the manufacturers’ recommendations. Afterwards, fixtures shall be rinsed and dried. Abrasive cleaners shall not be used unless approved by the COR. *Waterless urinals require a specific cleaning solution and must be approved by COR for use.

e. Mirrors shall be wiped clean and dried with a nonabrasive glass and/or plastic cleaner.

f. Windows shall be washed free of dirt and streaks.

g. Feminine hygiene containers and garbage cans shall be emptied each servicing and liners changed.

h. The contractor shall fill all toilet paper dispensers with commercial grade toilet paper on the days the restrooms are serviced. When filled, the dispenser shall have at least the equivalent of two full rolls. All restrooms shall be furnished with 2-ply commercial grade toilet paper that must contain a minimum of 500 squares per roll.

i. All sidewalks shall be free of leaves, dirt, and other debris on the days the restrooms are serviced.

j. Remove all litter on the sidewalks and within ten (10) feet in all directions from the sidewalks and buildings the day restrooms are serviced.

k. Wasp nests shall be destroyed and wasps exterminated.

B. Cleaning of CXT Precast Concrete Toilets: This consists of eight (8) singles: one (1) at KFRA (Rafters lot), three (3) at HRRA, one (1) at HBRA and three (3) at ORA. This also consists of two (2) doubles: one (1) at KFRA, one (1) at HRRA.

1. Basic service schedule:

a. Service eight (8) single toilets four (4) times per week on Monday, Thursday, Saturday and Sunday for the periods 01 April through 30 September.

b. Service seven (7) single toilets two (2) times per week on Monday and Thursday, for the periods 01 October through 31 March. (Note: three (3) HRRA (Pond, Front Parking Lot, 1Campground) one (1) HBRA, and three (3) ORA). Note: two (2) at ORA are closed (01 November through 31 December). Note: one (1) at KFRA (Rafters lot), is closed seasonally (01 October through 31 March).

c. Service two (2) double toilets four (4) times per week on Monday, Thursday, Saturday and Sunday for the periods 01 April through 30 September. This consists of two (2) doubles: one (1) at KFRA and one (1) at HRRA.

d. Service one (1) double toilet two (2) times per week on Monday and Thursday for the periods 01 October through 31 March. (Note: one (1) KFRA). (Note: (1) HBRA is closed seasonally 01 October through 31 March)

e. The floors and interior shall be washed with a multipurpose disinfectant cleaner concentrate and remove all stains and debris.

f. Floors, walls and ceilings shall be free of dirt, dust, cobwebs, and other foreign matter.

g. Toilets shall be washed with a high-quality multipurpose disinfectant cleaner concentrate diluted according to the manufacturers’ recommendations. Afterwards, fixtures shall be rinsed and dried. Abrasive cleaners shall not be used unless approved by the COR.

h. The contractor shall fill all toilet paper dispensers with commercial-grade toilet paper on the days the restrooms are serviced. When filled, the dispenser shall have at least the equivalent of two full rolls. Partial rolls of toilet paper shall not be left outside of the dispensers.

i. Wasp nests shall be destroyed and wasps exterminated.

j. All sidewalks shall be free of leaves, dirt, and other debris on the days the restrooms are serviced.

k. Remove all litter on the sidewalks and within ten (10) feet in all directions from the sidewalks and buildings the day restrooms are serviced.

C. Cleaning of Picnic Areas:

1. Garbage Cans: This consists fifty (50) garbage cans: KFS eleven (11), KFN nine (9), KFIC two (2), HRRA pond one (1), HRRA campground six (6), HBRA three (3), OBRA, four (4), ORA five (5), two (2) Church lot, MARA (A), five (5), MARA (B) one (1), and MARA campground one (1).

a. Empty four (4) times per week on Sunday, Monday, Thursday and Saturday for the periods 01 April through 30 September.

b. Empty twice (2) per week on Monday & Thursday for the periods 01 October through 31 March.

(Note: MARA and midpoint at ORA are closed seasonally 01 November through 31 December. .

This is an estimated total of 13 units that do not require serving during this time).

c. All refuse or garbage shall be removed from each can every service date. The Contractor shall use care to prevent damage to the container and lid. After emptying, a liner shall be inserted and the container shall be placed where found and the lid set in place.

d. The Contractor, at a minimum, shall replace the liners in the cans when the following occurs:

1. The liner is torn and no longer in a serviceable condition.

2. The can has contained refuse with a foul smell.

3. At least once every two weeks.

e. The Contractor shall be responsible for garbage or refuse not placed in the can within a six (6) foot radius of the can.

f. The Contractor shall provide the method and means to prevent the scattering of papers or any refuse from their vehicle/trailer while hauling or emptying the containers. Garbage cans shall be emptied at the parks listed in the Schedule of Services. The garbage shall be placed in the nearest dumpster. Garbage shall be evenly distributed between all dumpsters so that no dumpster overflows.

g. Garbage will be collected only between the hours of 6:00 a.m. to 2:00 p.m. on the days specified unless otherwise agreed upon by the COR.

2. Emergency Services: Upon the COR’s request, the Contractor shall clean buildings with flush restrooms, CXT precast concrete toilets, and/or garbage cans as required for unforeseen circumstances and/or heavy use on days and/or times other than those regularly scheduled within 3 hours of notification. Cleaning shall consist of specifications as listed in this contract.

Payment for this service will be made at the per trip price. (Note: Trip price is defined as: travel to/from the project and the service requested).

3. Fire Pits: This consists of fifteen (15) fire pits at the Horseshoe Road Recreation Area Campground.

a. Remove ash and debris once (1) per week on Monday for the periods 01 May through 30 September.

2. ADMINISTRATION/INFORMATION CENTER (Excluding Public Restrooms)

A. Cleaning of Administration/Information Center excluding Public Restrooms: Cleaning shall be accomplished between 6:00 pm the day prior and 7:00 am of the day specified. For example, service on Monday shall occur between 6:00pm Sunday and 7:00 am Monday. Cleaning shall be completed by 7:00 am unless approved in advance by the COR or his/her designated representative.

1. Basic service schedule:

a. Schedule: Service on Monday, Thursday, for the period 01 April through 31 March.

b. Vacuum all carpets and throw rugs including under tables, desks and chairs until dust and dirt free.

c. Empty all wastebaskets and replace liners when soiled. Empty two (2) outside trash cans (one by front door, other by porch) and remove cigarette butts from ashtrays. Trash shall be disposed of in park dumpster.

d. Dust and clean all surfaces including, but not limited to: shelves, table tops, cabinets, tops of doors, window sills, the trim around the doorways and windows blinds, light fixtures, air vents, louvers and displays.

CAUTION: Authentic display photos shall only be feather dusted. Translucent plastic (Plexiglas) covered photos shall be cleaned with an approved commercial Plexiglas cleaner. Glass windows or coverings shall be cleaned with standard window cleaner and the remaining parts of the display shall be cleaned with a suitable all-purpose cleaner.

e. Remove all marks from walls, displays and light switch covers.

f. Remove all cobwebs on walls, ceilings, doors, windows, displays, and light fixtures.

g. Sweep steps leading to rangers’ office and clean rubber step guards.

h. Sweep and damp mop the rangers’ office floor until clean and maintain in a highly polished state.

i. Clean all sinks, counters and door surfaces with nonabrasive cleanser/cleaner.

j. Vacuum and mop gravel floor until clean.

k. Spot clean all windows and entrance doors in the reception area, emergency exit door, and picture window in museum area to remove dirt, fingerprints, grease, and oil with a nonabrasive window/all-purpose cleaner. All interior and exterior windows will be full surfaced cleaned three times a year (January, April, August).

l. Clean all exterior parts of drinking fountains.

m. Clean and disinfect all interior door handles.

n. Refill the workroom paper towel dispenser to its full capacity. Clean the exterior surface of the dispenser.

o. Clean employee restrooms as follows:

1. Clean, disinfect, deodorize and remove stains and markings from all sinks, toilets, urinals, and showers.

2. Clean shelves, mirrors, wall partitions, walls, ceilings, light fixtures, tile work, and the outside surfaces of lockers to remove all stains, markings, dust, dirt, and grime.

3. Wet-mop restroom floors with disinfectant. Dry mop or suction up solution so that no standing water shall remain.

4. Remove cobwebs from all surfaces.

5. Empty, clean, and disinfect, as needed, the feminine hygiene disposal container in the women's restroom. The Contractor shall provide liners for all disposal containers.

6. Refill all paper towel dispensers until full. Clean exterior of dispensers.

7. Empty all trashcans and dispose of refuse in park dumpster. Replace soiled liners.

8. Clean, fill soap, and ensure working state of dispensers.

9. To help ensure that an adequate supply of commercial-grade toilet paper is maintained in each facility stall, at each servicing, dual toilet paper roll dispensers shall have, as a minimum, one full roll of toilet paper installed. As a second roll, a toilet paper roll equal to no less than 25% of total paper capacity shall be placed in each dispenser. Care shall be exercised during cleaning operations to protect toilet paper from becoming wet. If toilet paper becomes wet, it shall be removed and a dry roll shall be placed in the dispenser.

10. Waterless urinals require a specific cleaning solution and must be approved by the COR before use.

p. Sweep concrete walkways (area directly in front of building and employee entrance) and the entrance porch until clean. Total area is approximately 1,646 sq. ft.

r. Clean bulletin board adjacent to the flagpole to remove all cobwebs, dirt, debris, and litter.

Clean Plexiglas cover with an approved commercial Plexiglas cleaner. Report any vandalism.

3. ADMINISTRATION/INFORMATION CENTER’S PUBLIC RESTROOMS

A. Basic Service Schedule:

1. Service four (4) times per week on Sunday, Monday, Thursday, and Saturday for the periods 01 April through 30 September.

2. Service two (2) times per week on Monday and Thursday for the periods 01 October through 31 March.

3. Clean, disinfect, deodorize, and remove stains and markings from all sinks, hand dryers, toilets, and urinal’s.

4. Clean shelves, mirrors, wall partitions, walls, ceilings, light fixtures, and tile work to remove all stains, markings, dust, dirt, and grime.

5. Wet-mop restroom floors with disinfectant. Dry mop or suction up solution so that no standing water shall remain.

6. Remove cobwebs from all surfaces.

7. Empty, clean, and disinfect the feminine hygiene disposal containers in women’s restroom.

The contractor shall provide liners for all disposal containers.

8. Empty all trashcans and dispose of refuse in park’s dumpster. Replace soiled liners.

9. Clean, fill soap dispensers, and ensure working state of dispensers.

10. To help ensure that an adequate supply of commercial-grade toilet paper is maintained in each facility stall, at each servicing, dual toilet paper roll dispensers shall have, as a minimum, one full roll of toilet paper installed. As a second roll, a toilet paper roll equal to no less than 25% of total paper capacity shall be placed in each dispenser. Care shall be exercised during cleaning operations to protect toilet paper from becoming wet. If toilet paper becomes wet, it shall be removed and a dry roll shall be placed in the dispenser.

11. Waterless urinal’s requires a specific cleaning solution and must be approved by the COR before use.

4. SPECIAL EVENTS

A. Basic Service Schedule:

1. The contractor shall be required to perform janitorial services within the KFRA for Peddlers’ Faire, Civil War Reenactment, and the Salmon Festival. During these events, the contractor will be required to have a minimum of one person assigned to the recreation area where the event is being held to provide basic janitorial services during the event. Janitorial services shall include the servicing/cleaning of restrooms two (2) (Buildings with Flush Restrooms, one (1) CXT double toilet, and the Information Center’s Public Restroom) and the servicing/emptying of garbage cans.

The contractor shall be within the recreation area from 7:30 a.m. through 6:00 p.m. during the day(s) the event(s) is being held. The Government shall provide the contractor notification of any scheduled events as soon as possible, but no later than 15-days prior to the event. Payment for this service shall be made at the per day price.

C. Other Contractual Information:

1. Servicing Days and Times: When any regular service days fall on a Federal holiday or Easter Sunday, services on these days shall be required under the terms of the contract. Janitorial service shall be performed between 6:00 am and 2:00 pm (unless otherwise stated in the specifications) on the day of service. However, the flush restroom at OBRA shall be cleaned according to specifications by 9:00 am on the day of service. All services directed in the previous paragraphs shall be provided in accordance with a schedule submitted by the Contractor and approved by the COR.

2. Vandalism and Repairs: The Contractor shall report any instances of vandalism or the need for repair of any items associated with this contract to the COR on the day that the observation is made.

3. Accountability: The Contractor shall be hand-receipted keys to allow access into park areas where work shall be performed. The Contractor shall be accountable for the replacement cost of any locks lost or stolen and cost associated with the rekeying of any/all facilities and locks, if a key is lost or stolen as a result of Contractor negligence. Additionally, the Contractor shall be accountable for any damage to Government equipment as a result of Contractor negligence.

4. Contractor Quality Control: The Contractor shall be responsible for establishing and maintaining adequate quality control to ensure satisfactory performance of work in accordance with this Performance Work Statement. This feature shall be assured by a Comprehensive Quality Control Plan developed by the Contractor and approved by the COR prior to initiating work. The Government shall monitor the Contractor’s work to ensure Contractor’s performance meets contract Performance Work Statement.

5. Deficiencies: Unacceptable performance shall not be approved for payment by the government. If any of the services do not conform to the contract requirements, the Government shall require the Contractor to perform the services again in conformity with contract specifications at no increase in cost. When the defects in service cannot be corrected, the Government may reduce the contract price to reflect the reduced value of the services performed. If the Contractor fails to perform the service again or take necessary action to conform to contract requirements, the government may/will:

a. Perform the service and charge the Contractor any cost incurred by the Government that is directly related to the performance of such service.

b. Issue a Contract Discrepancy Report. The purpose of this procedure is to correct the unacceptable performance at the park level with the shortest disruption of services. The Contractor shall prepare a response, in writing within 5 working days, as to the cause and corrective actions to prevent recurrence.

c. In the event the procedure for the Contract Discrepancy Report fails to solve the problems, a Notice of Contract Deficiency shall be issued and forwarded to the Contracting Officer. The Contractor shall explain, in writing within 5 working days, any disagreement with the deficiency notice and/or shall describe the corrective action(s) to prevent future recurrence of the problem.

d. In the event the procedures for the Contract Discrepancy Report and the Notice of Contract Deficiency fail to resolve the problem, the Contractors performance shall be considered unsatisfactory. The Contracting Officer shall issue a Cure Notice or Cancellation of the contract.

During the processing of the failure to perform procedures, all other provisions of this contract shall apply.

6. Safety: Work to be performed within the boundaries of public recreation areas, and the attention of the Contractor and its employees, are directed to the need for extreme caution and care while driving and operating equipment in these locations. An approved warning device shall be operated during the time the vehicle is backing up. The service equipment shall meet all requirements of the State Health and Safety Code, any pertinent county codes and the Army Corps of Engineers’ Safety and Health Requirements Manual (EM385-1-1) www.hq.usace.army.mil/soh/em385/current/current38511.htm).

The Contractor’s equipment shall be in satisfactory operating condition and shall be maintained in good condition. Before any machinery or mechanized equipment is placed in use, it shall be inspected and tested by a competent mechanic or certified to be in safe operating condition.

7. Reporting:

The Contractor shall be required to prepare and submit a Man-Hour Exposure Report (SPD Form

94) to the COR no later than the 18th of each month.

Daily Activity Report (DAR): The Contractor shall log actual service time for each janitorial service performed on a DAR. The log shall note the date, time (hour/minute) work was started, and completed, and any defects found in the service area. The log shall be left at the end of each service at a location designated by the COR.

8. Supplies: The Contractor shall furnish all materials and supplies required to perform janitorial services. Supplies include but are not limited to: 2-ply commercial-grade toilet paper (minimum of 500 squares per roll), urinal deodorant blocks, garbage/refuse can liners, paper towels, feminine hygiene container liners, detergents, disinfectants, liquid refill soap, cleaners, and wasp spray.

http://www.hq.usace.army.mil/soh/em385/current/current38511.htm

D. Definitions: For this contract the following terms shall relate as follows:

1. Government – Means the Government of the United States of America.

2. Project – Stanislaus River Parks.

3. Contracting Officer’s Representative (COR) – Means the person authorized in writing by the Contracting Officer to act as his representative on matters concerning this contract.

4. Park Manager – Refers to the Park Manager of Stanislaus River Parks.

5. Contractor –Means the company structure, including all partners, officers and employees associated with interest in this contract.

6. Delivery Order – Means that certain services to be furnished under a contract shall be ordered on a document referred to as a delivery order. The delivery order shall be issued by a COR. A delivery order is subject to the terms and conditions of the contract for which it was ordered.

7. Quality Control – Actions taken by the Contractor and/or their personnel to document, inspect, and control performance or services to ensure they meet the specification and requirements of this contract.

8. Quality Assurance – A method used by the Government to ensure the Contractor’s quality control system is functioning and effective, and that the Contractor is providing services which are in accordance with this contract.

9. Quality Assurance Surveillance Plan (QASP) – An inspection plan used by the Government to ensure that the work specified under this contract is completed satisfactorily and provides for the adjustment of payment for deficiencies.

10. Contract Deficiency Report (CDR) – A written record of unsatisfactory performance by the Contractor as observed by the COR or his representative.

11. Daily Activity Report (DAR) – A log of the Contractor’s activity during the servicing of this contract. This log is developed by the Contractor and is submitted to the Government at the end of each service. The log shall note the date, time (hour/minute) work was started and completed, and any defects found in the service area.

12. Random Sample – A sampling method whereby each service output in a lot has an equal chance of being selected.

13. Emergency or Additional Service – Refers to any service covered by the contract that is requested by the COR and not specifically covered in the work schedule.

14. Clean - As used, generally means removal of dirt and/or impurities.

15. Call-back – A request for additional service following the initial service that has not been accomplished or corrected.

16. Garbage – Spoiled or waste food as from a market or kitchen, etc. that is thrown away. Any worthless, unnecessary or offensive organic matter to include original container within which such garbage remains exist.

17. Hazardous Waste – Hazardous waste materials include but are not limited to: toxins, corrosives, irritants, radioactive, biologically infectious, explosives, flammables, or any materials that present a hazard to human/animal health or the environment. Special handling and disposal procedures are required for their disposal in compliance with Federal, State and local regulations.

18. Litter – Any man-made material left abandoned.

19. Litter Pickup – Refers to the pickup and disposal of litter.

20. Pests – Pests are defined as insects, spiders, mice, and ground squirrels and other vermin for the purpose of this contract.

21. Recreation Season – For the purpose of this contract the recreation season at Stanislaus River Parks is from 01 April through 30 September.

22. Regulation – Refers to any Federal, State, or local regulation applicable to the operation of Stanislaus River Parks.

23. Response Time – The time that the contractor begins work on a work order/work request.

24. Services – As used in this clause, included services performed, workmanship, and materials furnished or utilized in the implementation of this contract