StandardContractPart2_DCF ITB 2122 041 05.02.22_v8.pdf

CF Standard Contract 2019 Part 2 of 2 Contract No. 1

EXHIBIT A – SPECIAL PROVISIONS

The following provisions supplement or modify the provisions of Items 1 through 9 of the Integrated Standard Contract, as provided herein:

A-1. ENGAGEMENT, TERM AND CONTRACT DOCUMENT

N/A

A-2. STATEMENT OF WORK

The Provider shall assume the provision of Environmental Housekeeping Services and develop a plan of action to deliver the required services in accordance with the performance standards defined herein (EXHIBITS B, C, C-1, D, and E), for the Department of Children and Families (Department) at North Florida Evaluation and Treatment Center (NFETC). The Provider and the Provider’s employees are not employees of the Department. Nevertheless, the Provider and the Provider’s employees must comply with all applicable NFETC policies and procedures; all applicable state and federal laws, codes, regulations, required trainings; all applicable Commission on Accreditation of Rehabilitation Facilities (CARF) standards related to services provided; and any and all standards governing the Environmental Housekeeping Services in mental health treatment facilities.

A-3. PAYMENT, INVOICE AND RELATED TERMS

N/A

A-4. GENERAL TERMS AND CONDITIONS GOVERNING PERFORMANCE

NFETC operates under the authority of the following references and resources, and any updated version of them which provides additional information related to the policies, goals, services, and procedures applicable to the operation of NFETC:

A-4.1. Chapter 20.19, Florida Statutes (F.S.) provides the authority under which NFETC may contract for these services;

A-4.2. Chapter 381, Public Health, General Provisions;

A-4.3. Chapter 394, Florida Statutes (F.S.)., Mental Health;

A-4.4. Section 59A and 64B, Florida Administrative Codes (F.A.C.);

A-4.5. Chapter 916, F.S. Mentally Ill and Intellectually Disabled Defendants;

A-4.6. Policies regarding CARF; and, A-4.7. NFETC policies and procedures and all other guidelines related to standards of care for Environmental (Housekeeping) services.

A-5. RECORDS, AUDITS AND DATA SECURITY

N/A

A-6. PENALTIES, TERMINATION AND DISPUTE RESOLUTION

N/A

A-7. OTHER TERMS

A-7.1. Campus – The entire legal limits of NFETC or facility grounds, including those buildings used for the provision of resident services, or subleased or rented to other agencies by the department, as well as vacant buildings.

A-7.2. Emergency Services – The Provider must develop an Emergency Service Plan to be submitted for Department approval. The plan must detail the Provider’s obligation to disinfect and clean anywhere at the NFETC facility within 30 minutes of a structural or patient behavioral emergency, including but not limited to flooding, between 7:00 A.M. and 3:30 P.M. weekdays, and between 1:00 P.M. and 5:00 P.M. on weekends and State holidays.

A-7.3. Deficiencies – any component of monthly service Deliverables, as defined in EXHIBIT D – Deliverables, not meeting the standards set forth in EXHIBIT E – Minimum Performance Measures.

A-7.4. Contract Manager – The employee responsible for enforcing the contract terms and conditions of

Part 2 of 2 Contract No. 2 behalf of the Department.

A-7.5. Facilities Manager – An employee of the Department that is responsible for the management of the North Florida Evaluation and Treatment Center Facility and Campus.

A-7.6. Facility (or Facilities) – A building or group of buildings and the surrounding grounds extending to the legal limits of the property. For this ITB, the entire legal limits of NFETC will be considered.

A-7.7. Fiscal Year – The 12- month period beginning on July 1 and ending on June 30.

A-7.8. NFETC – North Florida Evaluation and Treatment Center, located at 1200 NE 55th Blvd, Gainesville, Florida, 32641.

A-7.9. Environmental Housekeeping Services – All functions related to housekeeping services and janitorial functions, which includes trash removal from inside all buildings and recreational facilities designated in EXHIBIT C-1, bio-hazard waste removal from designated areas, and the provision of all necessary staff, equipment, and cleaning supplies.

A-7.10. High Dusting – the process of cleaning difficult to reach spots and removing bacteria, dust, and dirt build-up. This includes but is not limited to areas such as air vents, light fixtures, ceilings, pipes, etc.

A-7.11. Housekeeping Site Manager – A full-time employee of the Provider, responsible for the overall management of environmental housekeeping services exclusively at NFETC.

A-7.12. Resident – Those persons residing in or receiving services from a Mental Health Hospital. This includes individuals served pursuant to Chapter 394 or 916, F.S.

A-7.13. Resident Living Area – Area of the facility in which residents reside. There are currently 10 Resident Living Areas which include buildings 5, 6, 7, 8, 9, 10, 11, 12, 13, and 14. Refer to the facility map in Attachment 1.

A-7.14. Kitchen/Staff Dining Room – Area of the facility located in Building 3 (Dietary) where meals are prepared 7 days a week and where staff meals are offered and served Monday through Friday. Refer to the facility map in Attachment 1.

A-7.15. Canteen – Located on the ground floor of resident living area building 5. Refer to the facility map in Attachment 1.

A-7.16. Project – Service tasks defined within the normal scope of work that require additional planning and coordinating (scheduling with NFETC staff and/or NFETC departments).

A-7.17. Administration and Ancillary Areas – There are currently 5 Administrative and Ancillary Areas which include buildings 2, 3, 4, 15, and 28. Refer to the facility map in Attachment 1.

A-7.18. Clinic – A medical treatment area in Building 2 for residents that includes exam rooms, offices, hallways, admissions, classrooms, staff breakroom, chart room and interview areas. Refer to the facility map in Attachment 1.

A-7.19. Multipurpose Building (MPB) Bldg. #28 – located on campus that includes a regulation size gym, classroom, office, concession, and storage rooms. Refer to the facility map in Attachment 1.

A-7.20. Resident Pod – A resident housing area located inside resident living area buildings. Each pod contains nine resident sleeping rooms, a carpeted TV viewing area, and professional offices.

A-7.21. Safety Center – The Security Department control center located on the first floor of Building 2.

Refer to the facility map in Attachment 1.

A-7.22. Visitation Area – The lounge area where visitors can meet with residents in a secured setting that is located on the second floor of Building 2. Refer to the facility map in Attachment 1.

A-7.23. Facility Map – An aerial map of the physical layout of the entire facility. See Attachment 1.

A-8. FEDERAL FUNDS APPLICABILITY

N/A

Part 2 of 2 Contract No. 3

A-9. CLIENT SERVICES APPLICABILITY

N/A

Part 2 of 2 Contract No. 4

EXHIBIT B – SCOPE OF WORK

B-1. SCOPE OF SERVICE

The Provider shall manage and provide Environmental Housekeeping Services to the Department of Children and Families (Department) at NFETC. These services shall include providing capital equipment and all cleaning supplies (chemicals, waxes, scrubbing/buffing pads, and other items discussed herein) necessary to complete this function. The Provider shall assume managerial responsibility for the operation of Environmental Housekeeping Services – including hiring, training, and supervising necessary staff to provide Environmental Housekeeping Services, as indicated in EXHIBIT C and EXHIBIT C1 – and apply the Provider’s expertise as appropriate. The Provider shall also maintain continuous proactive communication with other areas (i.e., Nursing, Medical Services, Operations, Administration, etc.) within NFETC to improve and enhance the daily living environment for residents.

B-2. MAJOR CONTRACT GOALS

The major goals of this contract are to secure the services of the Provider to perform all tasks related to the provision of Environmental Housekeeping Services for NFETC, and to design the services to assist NFETC staff with accomplishing NFETC's mission to “provide comprehensive mental health treatment services to ensure timely transition to the community.” Additionally, the Provider shall ensure a clean and sanitary environment in accordance with One Hospital, Agency for Healthcare Administration (AHCA), Commission on Accreditation of Rehabilitation Facilities (CARF), Centers for Medicare & Medicaid Services (CMS), and Joint Commission policies for all occupants, visitors, and staff of NFETC.

B-3. SERVICE AREA/LOCATIONS/TIMES

B-3.1. Services shall be provided at the Department of Children and Families, North Florida Evaluation and Treatment Center, located at 1200 NE 55th Blvd, Gainesville, Florida 32641.

B-3.2. Services shall be rendered for 10 Resident Living Areas each with a dining area, and an additional 5 Administrative and Ancillary Area buildings.

B-3.4. The total number of buildings requiring Housekeeping Services will remain the same throughout the term of the contract unless mutually agreed upon and modified by an amendment. However, the usage for each building within the Campus is subject to change based on needs of the Department. Changes in building usage or function may change service locations but will not increase the overall service level required.

B-3.5. The Provider shall be responsible for the daily provision of all Environmental Housekeeping Services at NFETC between the hours of 7:00 A.M. and 3:30 P.M. (inclusive of a 30-minute lunch).

B-3.6. Services shall be provided 8 hours per day Monday through Friday, and provided 4 hours per day for Saturday, Sunday, and State holidays as indicated in EXHIBIT C and EXHIBIT C1.

B-3.7. Service plans shall allow for emergency responses to clean up water and disinfect after flooding, and/or cleanup anywhere on Campus within 30 minutes of the event during the hours of operation. The Provider shall notify the Contract Manager, in writing, fifteen (15) calendar days prior to any changes in their administrative offices that would affect the Department’s ability to contact the Provider relative to providing housekeeping services.

B-4. CLIENTS TO BE SERVED

N/A

B-5. CLIENT ELIGIBILITY

N/A

B-6. CLIENT DETERMINATION

N/A

B-7. EQUIPMENT

The Provider shall deliver all necessary equipment for the provision of Environmental Housekeeping Services at NFETC. All computer hardware and software, tools, and miscellaneous ancillary equipment owned by the Provider, or licensed to the Provider by third parties and that may be used by the Provider to perform Housekeeping Services, Part 2 of 2 Contract No. 5

EXHIBIT B – SCOPE OF WORK

if any, will remain the property of the Provider. The Provider shall repair, maintain, and replace such computer hardware and software, tools, and ancillary equipment at no additional cost to the Department. If the Department uses any specialized software in connection with the Housekeeping Services at any time during the term of the contract, then the Department, at its own cost, will make such software and appropriate hardware available for use by the Provider.

B-7.1.1. Equipment Health and Safety Requirements B-7.1.1.1. As a safety measure, all Housekeepers must have lockable compartments within their cleaning carts to store chemicals, so that chemicals are not exposed or accessible to Residents.

B-7.1.1.2. For health and safety measures, and to minimize the potential of spreading hazardous waste, NFETC mandates the use of clean and separate mop heads from one area to another. The use of disposable mop heads is highly recommended to prevent multiple uses of the same. All mop heads and equipment must always be clean and properly maintained to comply with applicable health and safety regulations.

B-8. CONTRACT LIMITS

These services must be provided within the financial limits of the contract. Payment for the delivery of services is limited to $150,000.00 for each fiscal year through June 30, 2025, for a total contract dollar amount not to exceed $450,000.00, contingent upon annual appropriation by the Legislature.

Part 2 of 2 Contract No. 6

EXHIBIT C – TASK LIST

The Provider shall perform all functions necessary for the proper delivery of services including, but not limited to, the following:

C-1. SERVICE TASKS

Refer to EXHIBIT C1 – ENVIRONMENTAL HOUSEKEEPING SERVICE TASKS, herein incorporated, for detailed service tasks.

C-2. ADMINISTRATIVE TASKS

C-2.1. Staffing C-2.1.1. The Provider shall ensure adequate staffing, as described in EXHIBITS C1 and D, for the provision of Environmental Housekeeping Services at the NFETC.

C-2.1.2. The Provider shall ensure:

C-2.1.2.1. 8 hours of cleaning per weekday Monday through Friday at the facility as indicated in EXHIBIT C1, and as shown in Attachment 1, each weekday (Monday through Friday).

C-2.1.3. The Provider shall develop an emergency plan to provide necessary staffing to maintain housekeeping services for Resident Living Areas during and after a natural disaster and provide that plan to the Department’s Contract Manager with 30 days of contract execution.

C-2.1.4. The Provider shall maintain an adequate organizational structure and support staff sufficient to discharge its contractual responsibilities. The Provider shall ensure, at a minimum, the staffing levels required are met and sustained throughout the terms of this contract.

C-2.1.5. The Provider shall replace any employee whose continued presence would be detrimental to the provision of services, as determined by NFETC, with an employee of equal or superior qualifications.

C-2.1.6. The Provider shall employ a Housekeeping Site Manager (HSM), a weekday supervisor, and all remaining staff needed for the provision of Housekeeping Services exclusively at NFETC. The HSM will coordinate the management and activities of all Housekeeping Services Department employees. The weekday supervisor will provide additional management support in the absence of the HSM. Additionally, all housekeeping personnel will be provided by, and will be employees of the Provider. The HSM responsibilities include, but are not limited to the following:

C-2.1.6.1. Consult with and make recommendations to NFETC on housekeeping functions and services.

C-2.1.6.2. Review and recommend staffing levels, implement procedures, and utilize resources within the Housekeeping Services Department.

C-2.1.6.3. Produce reports related to the operation of the Housekeeping Services Department, as agreed by the Provider and NFETC.

C-2.1.6.4. Work with the NFETC to develop, implement, and maintain Housekeeping Services that will comply with applicable regulatory standards.

C-2.1.6.5. Develop job descriptions and standards of performance for each position under the Provider’s management.

C-2.1.6.6. Track employment and training and conduct service employee performance/progress evaluations.

C-2.1.6.7. Hold team meetings (monthly at a minimum) and seminars as required by NFETC Infection Control Department to ensure all housekeeping employees are compliant with applicable policies and procedures.

C-2.2. Professional Qualifications The Housekeeping Site Manager must possess the following minimum qualifications:

C-2.2.1. A minimum of five (5) years administrative management or supervisory experience providing complete oversight and direction for operations of Environmental Housekeeping Services of a large facility, preferably

Part 2 of 2 Contract No. 7

EXHIBIT C – TASK LIST

one that is similar in size and scope to NFETC.

C-2.2.2. A Bachelor’s degree from an accredited college or university with course of study in Environmental Housekeeping Services, Hospitality, Environmental Services, and/or Occupational Safety and Health Administration (OSHA).

C-2.2.3. Defined and demonstrated skills in life-safety, computerized work order management, and preventive maintenance systems are required. At the discretion of NFETC, appropriate experience may substitute for the degree requirements.

C-2.3. Subcontracting The Provider may subcontract for the provision of all services under this contract, subject to the provisions of Section 4.3 of the standard Contract. The subcontract, at any tier level, must comply with the E-Verify clause, and will be subject to the same requirements as the prime contractor. Written requests by the Provider to subcontract for the provision of services under this contract shall be submitted to the Contract Manager for approval.

Subcontracting shall in no way relieve the Provider of any responsibilities for performance of its duties under the terms and conditions this contract.

C-2.4. Records and Documentation The Provider will maintain documentation of services, dates, and types of service provision as indicated in EXHIBITS C1 and D.

C-2.5. Reports (programmatic and to support payment)

C-2.5.1. Reports Table. Reports will be submitted within the timeframes indicated below:

Title Frequency Due Date Monthly General Operating Status Report Shall include at minimum: Monthly Customer Complaints, Monthly Vacant Positions, Monthly Project Work, and Monthly Services Delivered

Monthly Within fifteen (15) working days after the end of each month

Annual Report Annually July 31st of each fiscal year

Periodic (Real Time) Quality Assurance Report

Upon Request On demand as requested

Daily Time Sheets of all Employees Upon Request On demand as requested

C-3. STANDARD CONTRACT REQUIREMENTS Provider will perform all acts required by Sections 4, 5, 7, 8 and 9 of the Standard Contract.

Part 2 of 2 Contract No. 8

EXHIBIT C1 – ENVIRONMENTAL HOUSEKEEPING SERVICE TASKS

General Conditions

1. All necessary measures shall be taken to ensure the health and safety of NFETC’s patients, staff, and visitors. This includes the use of signage and any other precautions taken for the health and safety of all persons on the NFETC Campus.

2. The hours of operation for environmental housekeeping services will be from 7:00 A.M. to 3:30 P.M. each weekday (Monday through Friday), inclusive of a 30-minute lunch. Hours of operation on Saturday, Sunday, and State holidays will be 1:00 P.M. to 5:00 P.M. Some services (i.e., floor care, window cleaning, etc.) may be performed outside of normal hours of operation with prior coordination and approval from the Department’s Contract Manager.

3. All Provider supplied cleaning chemicals and supplies must be approved by the Department prior to use within the Facility. A Safety Data Sheet for each such material must be filed with the Department’s Contract Manager.

4. The Department will supply Paper Towels, Toilet Paper, Hand Soap, Hand Sanitizer, and Trash Liners. The Provider will use NFETC’s inventory to replenish each item.

5. The overall appearance of the Facility shall always be tidy and uncluttered.

6. Fire access and exit doors shall be left clear and unhindered.

7. NFETC shall be free from unpleasant odors. The Provider shall ensure the source of any foul odor is removed, and the affected area is thoroughly cleaned and sanitized. Any issues causing a foul odor that are outside the scope of work as defined herein shall be communicated to the nearest Department staff and to the Housekeeping Site Manager.

8. Except as otherwise set forth in the Contract, the Provider is responsible for supplying all equipment needed to complete the scope of services.

9. Provision, maintenance, cleaning, storage, and replacement of all cleaning equipment is to be kept by Provider in a manner consistent with health, safety, and industry best practices. Additionally, all cleaning equipment is subject to inspection by the Department. Immediate removal and prompt repair/replacement must be made for any equipment or product determined to be unacceptable by the Department.

10. Cleaning areas are to be kept clean and organized.

11. Environmental Housekeeping services are to be provided in a manner that does not interfere with patient care.

12. All furniture should be returned to its original position if moved while providing services, unless otherwise directed by the Department.

13. No damage is to be caused to the building, furnishings, fixtures, or equipment.

14. When possible, cleaning products should be environmentally friendly.

15. All equipment and products used in the performance of Environmental Housekeeping Services must remain in good working order and in such condition as not to pose a threat to the health and safety of NFETC residents.

16. All housekeeping duties shall be in accordance with the NFETC’s Infection Control Policies and Procedures, and operational standards as defined herein. Copies of NFETC’s current Infection Control Policies and Procedures are available upon request to the Department’s Contract Manager.

17. The Provider must maintain a clean and sanitary environment at NFETC. This includes, but is not limited to, the overall appearance and smell of each area covered within the scope of this contract.

18. In the event of a medical outbreak and at no additional cost to the Department, all surfaces in the affected room/area, as determined by the NFETC’s Infection Control Department, shall be thoroughly cleaned and disinfected.

19. For health and safety measures and to minimize the potential of spreading hazardous waste, NFETC mandates the use of clean and separate mop heads, and fresh cleaning solution, from one area to another.

The use of disposable mop heads is highly recommended, to prevent multiple uses of the same. Mop heads and equipment must remain clean and maintained in proper working condition.

20. Provider shall perform such other related tasks as may be reasonably requested by NFETC in connection with the overall goals of the Contract.

21. Cleaning of discharged resident rooms shall include cleaning and disinfecting of all low-touch and high-touch surfaces, including sink, toilet, patient mattress, bedframe, shelves/ledges, vents), and floors.

Part 2 of 2 Contract No. 9

Resident Living Areas - 5 days per week - 7:00 A.M. to 3:30 P.M. (Monday through Friday) Includes Resident Living Area Buildings: 5, 6, 7, 8, 9, 10, 11, 12, 13, 14 Daily Tasks - Weekdays (Monday through Friday) – Lobby, Entrance Stairs, Catwalk (daily)

1. Sweep and damp mop floors and stairs with disinfectant (Buildings with wood plank lobby and common room flooring will require cleaning chemicals as specified by the facility).

2. Dust high and low (railings, sign out boards, mesh screens, window ledges, high ceiling vents).

3. Vacuum inside and outside entrance mats.

4. Clean inside and outside windows at entrance door and on catwalk.

5. Clean lobby water fountain with disinfectant.

6. Wipe down marks on entrance doors.

7. Sweep walkway outside front entrance door.

8. Remove all building trash daily to the facility's secure trash trailers on Campus.

Common Room

1. Sweep and wet mop floor with disinfectant.

2. Clean tables, benches, counter-tops, and sinks with disinfectant.

3. Clean outside and top of refrigerator.

4. Clean inside and outside of common room windows.

5. Wipe down marks on entrance door.

6. Wipe down resident telephone with disinfectant.

7. Empty trash and place clean liners in trash cans.

8. Replenish hand soap, paper towels, and hand sanitizer.

9. Terminal clean rooms as instructed - i.e., MRSA, C-Diff., Discharge, etc.

10. Following a Resident accident (feces or urine spillage), after staff clean up, completely clean all vertical and horizontal surfaces with a disinfectant/deodorizer.

11. Spot clean all doors, walls, glass, inserts, mirrors, and cabinets.

12. Clean and disinfect all water fountains, sinks, and faucets with an approved disinfectant.

13. Damp wipe phones, doorknobs, counters, treatment surfaces and furniture with approved disinfectant solution.

Staff Restroom in Control Room

1. Clean and mop floors with approved disinfectant solution using a fresh solution mixture and mop pad for each restroom. Floors shall be clean of all dirt, debris, mildew, and stains.

2. Brush clean urinals and toilets with an approved disinfectant solution, using a fresh solution mixture for each restroom. Scrub sinks, adjacent counters, and fixtures with an approved disinfectant solution.

3. Wipe and disinfect toilet seats on both sides, with an approved disinfectant.

4. Spot clean doors and walls using an approved disinfectant and mildew retardant solution.

5. All mirrors, metal surfaces/fixtures and enamel surfaces will be cleaned and polished to a high luster.

6. Remove any spots, stains, and splashes from walls adjacent to sinks, and toilets.

7. Clean adjoining foyer floor.

8. Replenish soap, paper towels, hand sanitizer, and toilet tissue in appropriate dispensers from the

Department’s stock.

Resident Pods

1. Vacuum carpet; spot clean spills & stains.

2. Clean and disinfect shower floors, walls, and ceiling, removing all soap scum, mildew, and foreign matters.

3. Clean mirror in shower.

4. Sweep and wet mop shower step out hard floor.

5. Wipe down pod walls, storage cabinets, pod entrance doors, rear fire exit doors.

6. Dust high/low surfaces including wall, and ceiling ventilation vents.

7. Empty trash and place clean liners in all cans.

8. Disinfect trash cans and lids daily.

9. Sweep and wet mop rear floor with disinfectant.

Part 2 of 2 Contract No. 10

10. Replenish liquid body/hair soap in shower dispensers.

Staff Control Room and Restroom

1. Clean control room sinks and counter tops with disinfectant.

2. Sweep and mop floors with disinfectant.

3. Sweep and mop spiral stairs.

4. Clean lower-level staff restroom and adjoining foyer.

5. Dust all surfaces.

6. Clean control room windows on the catwalk inside and outside.

7. Empty all trash and replace liners in all cans.

8. Replenish hand soap, paper towels, hand sanitizer, and toilet paper.

Nurse Medication Rooms-Daily

1. Sweep and mop floors with disinfectant.

2. Empty trash cans and replace with clean liners.

3. Wipe and sanitize surfaces including counters, desks, and sinks.

4. Spot clean doors, walls, and med pass windows inside and outside.

Custodial Closets on Resident Pods and in Foyer

1. Ensure odor free.

2. Products labeled and stored properly.

3. Dust free.

4. Equipment stored properly.

5. Removal of used cloths, mop heads, and trash daily.

6. Refrain from storage of flammable materials per State Fire Marshal regulation.

Vacated Resident Sleeping Rooms – Daily Upon Request

1. Clean and disinfect sink and toilet.

2. Sweep and mop floor with disinfectant; Machine scrub floor as needed.

3. High and low dusting including light fixtures, shelves, window ledges, high reach vents.

4. Clean walls including removing foreign materials, marks, feces, from walls (Vacated resident rooms defined as a room vacated due to a patient discharged to outside the facility or a room vacated due to a patient moved from a quarantine or isolation building to a general patient building at the facility).

Bi-weekly Tasks - Weekdays (Monday through Friday) – Resident Living Area:

Laundry and Patio Area (Outdoors – 2 Times per week)

1. Sweep and mop laundry area cement slab with disinfectant.

2. Wipe down outside of washers and dryers.

3. Clean behind washers and dryers.

4. Clean lint filters on dryers.

5. Clean outside ceiling light cover.

6. Empty trash containers in laundry and patio area.

7. Sweep patio cement floor.

8. Wipe down patio sand chairs.

Administrative and Ancillary Buildings:

Areas Throughout Facility –Weekdays, M-F Includes Buildings: 2, 3, 4, 15, and 28

1. Vacuum carpet in hallways, meeting rooms, offices, classrooms, elevators, and walk off mat carpet.

2. Clean and mop all floors with approved disinfectant solution using a fresh solution mixture and mop pad for each restroom. Floors shall be clean of all dirt, debris, mildew, and stains.

3. Brush clean urinals and toilets with an approved disinfectant solution, using a fresh solution mixture for each restroom. Scrub sinks, adjacent counters, and fixtures with an approved disinfectant solution.

4. Wipe and disinfect toilet seats on both sides, with an approved disinfectant.

5. Spot clean doors and walls using an approved disinfectant and mildew retardant solution.

6. All mirrors, metal surfaces/fixtures and enamel surfaces will be cleaned and polished to a high luster.

7. Remove any spots, stains, and splashes from walls adjacent to sinks, toilets, urinals, and showers.

8. Clean and disinfect showers, ensuring that all mildew and soap residue is removed from shower floors, Part 2 of 2 Contract No. 11 walls, and ceilings, and that shower curtains are free of mildew and soap residue.

9. Replenish soap, paper towels, hand sanitizer, and toilet tissue in appropriate dispensers from the

Department’s stock.

10. Empty trash and replace liners in all cans.

11. Wipe tables and chairs in lobby and conference rooms.

12. Clean lobby doors and interior glass, including pedestrian sally port.

13. Sweep and mop with disinfectant all ceramic, epoxy, and vinyl tile flooring.

14. High and low dusting.

15. Clean and disinfect all restrooms and restock paper supplies and hand soap.

16. Spot clean all doors, entrances, walls, glass, dividers, mirrors, and cabinets.

17. Clean elevator doors, wipe and sanitize handrails and button panels.

18. Sweep and mop all stairs and landings, dust window ledges.

19. Empty outside area trash containers near entrance doors and replace liners.

20. Blow off dirt and debris on Building 2 outside front and rear entrance patios.

All Clinic and Admission Intake Areas in Building 2 - Daily

1. Sweep and mop with disinfectant all floors including treatment, interview, chart, exam, pharmacy, lab, and office areas.

2. Clean and disinfect all staff restrooms and restock paper supplies and hand soap.

3. Clean and disinfect floors, counters, and bench seating surfaces in patient holding, intake, and clean intake restroom/shower areas.

4. Empty trash and replace liners in all cans.

5. Clean glass inside and outside in all interview rooms, patient waiting area, and chart room.

6. Wipe and disinfect all table and chair surfaces in all interview rooms.

7. High and low dusting.

Staff Dining Area – Building 3 – Daily

1. Sweep and mop with disinfectant dining room, serving line, and kitchen staff office floors.

2. High and low dusting including window ledges.

3. Clean inside and outside glass of dining room entrance door and surrounding windows.

4. Clean and disinfect dining room restrooms and restock paper goods and hand soap.

Multipurpose Building (MPB) – Building 28 – 3 Times per Week

1. Empty trash and replace liners in all cans.

2. Vacuum carpet in Classroom and staff offices.

3. Sweep and mop gym padded floor using only designated chemicals approved by the facility.

4. Clean and disinfect all restrooms including shower areas.

5. Wipe down special cleanable wall surfaces in restrooms.

6. Sweep and mop with disinfectant concession area.

7. Wipe and disinfect counter surfaces in concession.

8. High and low dusting in classroom, offices, and concession.

9. Wipe and disinfect portable bleachers.

10. Sweep outdoor gym and classroom entrance door walkway.

Weekend and State Holiday Services – Building 2 (Sat, Sun, and all State Holidays)

1. Sweep and mop Building 2 main lobby, pedestrian sally port, vending, and Clinic entrance flooring.

2. Wipe and disinfect vending area tables and chairs and lobby screening table.

3. Clean and disinfect lobby restrooms and restock paper supplies and hand soap.

4. Vacuum inside and outside step off mats.

5. Clean inside and outside glass on lobby entrance doors, lobby windows, pedestrian sally port windows and sliding doors, and Clinic entrance foyer glass.

6. Sweep and mop with disinfectant Safety Center and Visitation Areas floors.

7. Wipe and disinfect Visitation tables and chairs.

8. Clean all Visitation microwave ovens and adjoining counter surfaces.

9. Clean and disinfect Visitation water fountain.

10. Clean and disinfect all Visitation restrooms and restock paper supplies and hand soap.

Part 2 of 2 Contract No. 12

11. Vacuum Visitation elevator carpet and clean and disinfect handrails and button panel.

12. Empty trash and replace liners in cans throughout Building 2 main lobby, Visitation area, Safety Center, and Clinic including all chart, office, meeting, interview, admission, breakroom, and hallway areas.

Monthly, Quarterly, and Semi- Annual Services Facility-Wide Monthly

1. Buff all resident building foyer and common room tile floors; Use manufacturer recommended special pads and chemicals to buff wood plank floors.

2. Buff all vinyl floors throughout the Building 2 Clinic including all treatment, office, hallway, admission, classroom, breakroom, chart room and interview areas.

3. Buff dining room tile floor in Building 3.

4. Buff vinyl flooring in Building 2 Visitation.

5. Machine scrub rear pod epoxy flooring in all resident buildings.

6. Machine scrub all restroom floors in Building 2 and Building 3.

Quarterly

1. Clean by extraction method all carpeting throughout the entire facility including resident pod, treatment, auxiliary, office, hallway, classroom, administration, and meeting areas.

2. Machine scrub ceramic tile floor in Building 2 main lobby, vending, pedestrian sally port, Clinic entrance, and Clinic waiting room areas.

3. Machine scrub hard floor surfaces in all treatment, recreation, classroom, training, concession, canteen, and office areas Locations with wood plank flooring will require cleaning as prescribed by the manufacturer.

Semi- Annual

1. Strip and refinish tile flooring facility wide, including Building 3 dining room, resident building foyers and common rooms, Visitation lounge, and Clinic.

2. Machine scrub resident building lobby stair treads, catwalk, and control room floor material covering.

3. Machine scrub MPB gym floor with cleaning products and cleaning pad per floor manufacturer's recommendations.

Annual

1. Professional cleaning of horizontal and vertical window blinds throughout the facility.

2. Professional cleaning of ceiling and wall ventilation vents throughout the facility.

Emergency Services- Daily as Requested

1. Initial clean up service of chemical spills or water flooding along with proper disinfecting shall be delivered in a timely manner no later than 30 minutes upon request by facility management during the normal weekday scheduled service times of 7:00 A.M. to 3:30 P.M.

2. Following a Resident accident (feces or urine spillage), after staff clean up, completely clean all vertical and horizontal surfaces with a disinfectant/deodorizer.

Medical Waste Collection – 5 days per week – 7:00 A.M. to 3:30 P.M.

Daily Tasks – Weekdays (Monday through Friday)

1. The Provider, in cooperation with the NFETC’s Infection Control Department and in compliance with

Department and OSHA regulations, shall be responsible for the collection of medical waste deposited in containers provided by the Department including the following:

a. Blood, which means human blood, human blood components, and products made from human blood.

b. Contaminated Sharps, which means any contaminated object that can penetrate the skin including, but not limited to, needles, scalpels, broken glass, broken capillary tubes and exposed ends of dental wires.

c. Other Potentially Infectious Materials, which means (1) The following human body fluids: semen, vaginal secretions, cerebrospinal fluid, synovial fluid, pleural fluid, pericardial fluid, peritoneal fluid, amniotic fluid, saliva in dental procedures, any body-fluid that is visibly contaminated with blood, and all body fluids in situations where it is difficult or impossible to differentiate between body fluids;

(2) Any unfixed tissue or organ (other than intact skin) from a human (living or dead); and, (3) HIV-containing cell or tissue cultures, organ cultures, and HIV-or HBV- containing culture medium or other solutions; and blood, organs, or other tissues from experimental animals infected with HIV or HBV as defined by OSHA.

Part 2 of 2 Contract No. 13

2. Collection of medical waste red bags shall take place at least two times a week from collection containers in the secured area located at both Building 9 and 14; collection from medical waste red bags and sharps containers in patient admission, exam, and treatment locations within the Clinic shall be daily.

3. Collection of all medical waste red bags and sharps containers from throughout the facility shall be taken to the designated biohazardous staging shed located outside Building 3 daily. All medical waste shall be properly deposited and sealed into containers provided by the facility in compliance with OSHA and Department regulations for vendor pick up.

4. The facility is responsible for arranging medical waste pick up from the staging shed for transport away from the facility property.

Approved Chemical/Supplies to be Used – Substitutions must have prior authorization by the Department.

Includes the Following: Entire Campus

# Product SDS #

1 Bravo Power Foam Heavy Duty Stripper for Spot Buildups MS0800173

2 BreakDown XC Odor Eliminator Concentrate Fresh MS0800137

3 Crew Bathroom Cleaner & Scale Remover MS0800505

4 Crew Tile & Grout Rejuvenator MS0800901

5 Emerel Multi-Surface Creme Cleanser MS0800442

6 High Mileage Floor Finish MS0800578

7 Glance NA Glass & Multi-Surface Cleaner Non-Ammoniated MS0800734

8 General Purpose Spotter with Percolator Technology MS0801541

9 Stride Fragrance Free SC Neutral Cleaner MS0800290

10 PRO STRIP

Heavy Duty Floor Stripper MS0800884

Virex® II 256 One-Step Disinfectant Cleaner and Deodorant; Quat Based Disinfectant

MS0801116

12 Wall Power Foaming Wall Washer MS0800386

13 Liquid Bleach 71

*Specific products substitutions for the product categories below must be approved by the NFETC Infection Control Director. *

• Toilet bowl cleaner,

• Disinfectant for mopping floors,

• Non-acid disinfectant bathroom cleaner,

• Stainless steel polish,

• Floor stripper,

• Disinfectant for cleaning walls and other surfaces,

• Disinfectant for cleaning showers,

• Floor wax and sealer, and

• Window & mirror cleaner.

Part 2 of 2 Contract No. 14

EXHIBIT D – DELIVERABLES

D-1. The service units for this contract shall be defined as one (1) month of service delivery for the tasks outlined in Section C-1, including the submission and the Department’s approval or acceptance of all reports or deliverables scheduled for each month. The deliverables must be received and accepted by the Contract Manager in writing prior to payment and are subject to subsequent audit, review, and satisfaction of the Department.

D-1.2. At a minimum, the Provider will deliver Housekeeping and Janitorial services in accordance with the frequencies required in EXHIBIT C1 to the Administrative and Ancillary Areas D-1.3. The Provider will supply a Housekeeping Site Manager exclusive to NFETC and will provide telephone contact information for this staff member to the Department’s Contract Manager.

D-1.4. The Provider will designate, at minimum, one housekeeping staff member as a supervisor for weekend shifts and holiday shifts and will provide telephone contact information for those staff members to the Department’s Contract Manager.

D-1.5. The Provider will ensure that all staff contact information is kept current and provided to the Department’s Contract Manager immediately following any changes, and immediately upon request by the Department’s Contract Manager.

D-1.6. The Provider will indicate services provided on a Monthly Services Report to be included as support documentation with the monthly invoice.

D-1.7. Documentation of adequate support staffing shall be indicated in a Monthly Staff Roster, which will Include assigned area(s) of coverage.

D-2. Emergency services (i.e., provider’s cleanup of chemical spills or water flooding with disinfectant of such areas) shall be delivered in a timely manner as specified in Section B-3 no later than 30 minutes following request by the Hospital Facilities Manager or the Department’s Contract Manager, during the hours of 7:00 A.M. to 3:30 P.M.

D-3. Monthly General Operating Status Report. The report shall summarize the housekeeping services for the previous month including:

D-3.1. Results of any environmental inspections, whether conducted by NFETC's Quality Improvement services environmental staff or outside inspection agencies.

D-3.2. Any corrective actions planned/implemented because of the inspections and the status of each; and D-3.3. Operating and Capital Project status/financial reports, if requested by Contract Manager.

D-4. Monthly Vacant Position Report – This report shall track all positions shown on the staffing plans that are vacant by more than 30 calendar days by position number, position title, number of vacant days (beyond 30 calendar days), daily rate of pay, and vacancy deduction calculation.

D-5. Monthly Project Work Report – This report shall include the schedule of Project Work for the previous month and identify which projects were completed. The report must also detail explanations for projects scheduled but not completed.

D-6. Annual Reports – At a minimum, these reports shall summarize services provided, management goals planned and accomplished, project status, financial reports on required net savings, and planned budget controls (for initial review by the Department must be provided not later than July 1st of the year preceding the plan year).

D-7. Periodic (Real Time) Quality Assurance Report – The Provider shall provide a real-time quality assurance report (via hard copy or access to web-based software).

D-8. Daily Time Sheets – All employees shall maintain daily time sheets for accountability of hours of services and shall be available upon request.

D-9. Additional reports – the Provider shall provide additional reports as the parties may mutually agree upon, if this is determined to be necessary by the Department.

Part 2 of 2 Contract No. 15

EXHIBIT E – MINIMUM PERFORMANCE MEASURES

E-1. MINIMUM PERFORMANCE MEASURES

The following performance measures are subject to periodic review by the Department and adjustments to the targets or the measures may be made by mutual agreement. Performance measures may be reviewed monthly or annually as noted below:

E-1.1. The Provider shall have no more than three (3) repeat deficiencies per year as noted by Hospital Infection Control and NFETC Environmental personnel. Deficiencies not under the control of the Provider shall not be included in this measure.

E-1.2. The Provider shall maintain a minimum Semi-annual Satisfaction Survey rating of 80% for the Environmental Housekeeping Services provided to Office and Ancillary areas. Semi-annual ratings will come from a survey provided by the Contract Manager and approved by the Department.

E-1.3. The Provider shall maintain a minimum monthly Quality of Life (QOL) rating of 80% for the Environmental Housekeeping Services provided to each Resident Living Area per fiscal year. The Department’s goal is for the minimum QOL rating on each living area to be at 85% or higher. Monthly ratings will come from the data that is reported on the Quality-of-Life Comprehensive Inspection Tool referenced hereto.

E-1.4. The Provider shall maintain a minimum Monthly Accountability Survey rating of 80% for Environmental Housekeeping Services provided to each Resident Living Area. Monthly ratings will come from a survey provided by the Contract Manager, approved by the Department, and given to a direct care representative from each Resident Living Area. The direct care representative from each Resident Living Area will be determined by the Resident Living Area’s Senior Registered Nurse Supervisor or delegate.

E-1.5. The Provider shall deliver and maintain sufficient staffing to fulfill the terms of this contract. Each Resident Living Area will receive: 8 hours of cleaning per weekday; a minimum of 4 hours of cleaning on weekend days and on each day of a holiday; and each administrative/support building will receive Environmental Housekeeping Services in accordance with the terms of the contract.

E-2. PERFORMANCE ADJUSTMENTS

E-2.1. In the event the Provider fails to meet Minimum Performance Measures E-1.3 and E-1.4 above for three consecutive months, the Provider shall develop a Corrective Action Plan (CAP), for Department approval, detailing how it intends to attain the targets in the following month and on a continuous basis throughout the year(s) of this contract. The Department, in its sole discretion, shall determine whether the Provider's monthly payment shall be adjusted for insufficient progress towards the Corrective Action Plan, or failure to meet the performance measure targets after the Corrective Action Plan expiration date. Details related to monthly payment adjustments are defined as Financial Consequences provided in Section 6.1 and in EXHIBIT F-1 of this Contract.

E-2.2. Following a 30-calendar day start-up period from the execution date of the contract, if the Provider fails to meet Minimum Performance Measure E-1.5, the Provider shall be immediately subject to financial consequences for each month in which the Minimum Performance Measure is not met. An exception to this reduction will be allowed, as determined by the Department for extenuating circumstances.

Part 2 of 2 Contract No. 16

EXHIBIT F – METHOD OF PAYMENT

F-1. This is a multi-year fixed price contract for three (3) years. The total dollar amount for the term shall not exceed TBD, subject to an appropriation by the legislature and the availability of funds.

F-2. Fixed Price. The Department will pay the Provider for the delivery of services units in accordance with the Payment table below. All payments are associated with the provision of services outlined in Exhibit C, and subject to the Department's acceptance of reports/deliverables as outlined in EXHIBIT D, Deliverables.

Term Service Unit Unit Price Number of Units Total Amount

September 1, 2022, through

August 31, 2025

One (1) complete month of Housekeeping/Janitorial Services

$12,500.00 36 $450,000.00

F-3. Fees. The Provider shall pay for the following items, which will be provided by the Department. These items shall be listed and deducted from the Provider's monthly invoice as needed:

F-3.1. MANDT Training - $145.00 per person (new hires) F-3.2. Parking Decals - $10.00 per person (annual) F-3.3. PPD Screening – $10.50 per person (annual) F-3.4. D Badge – $15.00 per person F-3.5. Level II Background Screening -- $37.25 per person (every 5 years)

F-4. Invoice Requirements F-4.1. The Provider shall request payment through submission of a properly completed invoice (EXHIBIT F2) no later than the fifteenth (15th) of the month following the month of service. Each invoice must clearly state the name and address of the Provider, the contract number, the service month for which payment is being requested, the date submitted, and the total dollar amount being requested. Additionally, any applicable reports must be submitted with the invoice.

Part 2 of 2 Contract No. 17

EXHIBIT F1 – ADDITIONAL FINANCIAL CONSEQUENCES

The following financial consequences apply in addition to the Financial Consequences provided in Section 6.1 of this Contract

F1-1. Monthly QOL ratings of 79% to 70% on any Resident Living Area will result in a 2% reduction of the total invoice amount per month not to exceed 10% of the total invoice.

F1-2. Monthly QOL ratings below 70% on any Resident Living Area will result in a 5% reduction of the total invoice amount per month not to exceed 10% of the total invoice.

F1-3. Monthly Accountability Survey ratings of less than 80% on any Resident Living Area will result in a 2% reduction of the total invoice amount per month not to exceed 10% of the total invoice.

F1-4. Monthly Accountability Survey ratings of less than 70% on any Resident Living Area will result in a 5% reduction of the total invoice amount per month not to exceed 10% of the total invoice.

F1-5. Semi-annual Satisfaction Survey ratings of less than 80% will result in a 2% reduction of the total invoice amount for the invoice immediately following the survey.

F1-6. Due to the direct impact on Resident health and safety, a 10% reduction of the total invoice amount to the Provider's invoice will occur for each month when staffing coverage on Resident Living Areas is not in accordance with this contract. After the 30- calendar day start-up period from the date of contract execution, this financial consequence will be applied immediately for each deficient service month. An exception to this financial consequence may be allowed, as determined by the Department’s Contract Manager, for extenuating circumstances.

F1-7. A reduction of 5% of the total invoice amount to the Provider’s Invoice will occur for each month when the Administrative and Ancillary Area Deliverables are not in accordance with this contract. After the 30-calender day start-up period from the date of contract execution, this financial consequence will be applied immediately for each deficient service month. An exception to this financial consequence may be allowed, as determined by the Department’s Contract Manager, for extenuating circumstances.

Part 2 of 2 Contract No. 18

EXHIBIT F2 – INVOICE

David Capos, Contract Manager

North Florida Evaluation & Treatment Center

1200 NE 55th Boulevard Gainesville, FL 32641

(352) 264-8200

Part 2 of 2 Contract No. 19

ATTACHMENT 1 – FACILITY MAP

Part 2 of 2 Contract No. 20

ATTACHMENT 2 – EXECUTIVE COMPENSATION ANNUAL REPORT

Upon entering into a contract with the Department, and annually by May 1 of each year, Providers must complete Attachment 2, Executive Compensation Annual Report (Form PCMT-08-2122), Sections 1 and 2, and Section 3, if required. Completion of this document is required to comply with the Federal Funding Accountability and Transparency Act (FFATA) and Executive Order 20-44. More information is available at: https://www.fsrs.gov/.

Attachment 2, Executive Compensation Annual Report (Form PCMT-08-2122), is hereby incorporated into the resulting contract(s) by reference as if fully recited herein. Attachment 2 (Form PCMT-08-2122) is available at: https://www.myflfamilies.com/general-information/contracted-client-services/docs/Executive%20Compensation%20Annual%20Report.pdf https://www.fsrs.gov/ https://www.myflfamilies.com/general-information/contracted-client-services/docs/Executive%20Compensation%20Annual%20Report.pdf…