SSN Maintenance Service.docx

SAM.gov Sources Sought Notice Defense Health Agency (DHA)

Sources Sought Notice: US Naval Hospital Naples, Italy (USNH), Main Operating Room has requirement for a Full Risk maintenance service on GETINGE Government owned equipment.

Background: The U.S. Naval Hospital (USNH) Naples is a 29-bed community hospital that includes one Naval Branch Health Clinic (NBHC) located at Capodichino and a Navy Fleet Liaison Detachment at Landstuhl Regional Medical Center in Landstuhl, Germany. The main hospital and the branch health clinic provide exceptional healthcare services to approximately 9,800 eligible personnel and their family members from 62 U.S. Navy tenant commands, the USS Mount Whitney (LCC 20), and forces from 22 nations that comprise the Allied Joint Forces Command in Naples, Italy. Each year, the hospital and clinic conduct over 84,000 patient care encounters, deliver an average of 130 babies, and manage a budget of more than $20 million. All staff members work tirelessly to ensure that warfighters remain ready and effective.

Objectives:

· Execute a Full Risk Maintenance Plan for GETINGE units that covers preventive maintenance, corrective maintenance, labor, parts, travel, shipping, and loaner equipment.

· Conduct two scheduled PM visits annually per machine, performing all necessary inspections, calibrations, and part replacements in accordance with Original Equipment Manufacturer (OEM) standards.

· Restore inoperable equipment promptly by providing a 2-hour telephone response time, 24-hour local technical support, on-site arrival within 1-2 business days, and next-business-day loaner equipment if needed.

· Ensure all work is performed exclusively by fully qualified field engineers and technicians who have completed OEM or comparable third-party service training.

· Issue comprehensive Field Service Reports (FSRs) detailing the work performed, maintenance actions, and technician identification to the BIOMED department and Government Points of Contact after every intervention.

This Sources Sought Notice (SSN) is issued to assist the Contracting Officer in conducting market research to establish if two or more responsible participants are present on SAM.gov that can provide the required equipment, supplies, and associated support.

Submission Instructions:

1. Please respond with a maximum of a five (5) pages capabilities document. The capabilities document should document the potential Offeror’s ability (or inability) to meet the requirements as indicated in the sample performance work statement below and highlight any other information requested by the SSN.

2. Please save the capabilities document as an MS Word document. Please send the capabilities document as an attachment to an email using “SAM.gov SSN_Maintenance_Service” in the Subject line.

3. Responses, both positive and negative (ability or inability), shall be provided via email to: stacy.m.ling.civ@health.mil

4. Responses (closing date) are requested no later than 11:00 AM, Eastern Time, 22 July 2026.

5. Questions are permitted but should be restricted to items that if unanswered would limit a potential Offeror’s ability to respond accurately as to their capability to provide this requirement. The deadline for questions is 11:00 AM 15 July 2026. Submit questions to stacy.m.ling.civ@health.mil

6. All communications shall be restricted to email. Defense Health Agency (DHA) will not accept phone calls.

7. Release of this SSN does not guarantee that a solicitation will be forthcoming, nor does it in any way limit the Contracting Officer’s ability to set the acquisition strategy for any potential future requirements.

Administrative Information:

1. The period of performance for this sample requirement includes a base period of 12 months, four (4) 12-month option periods, for a total of 60 months (if all options are exercised). FAR 52.217-8 will also be included in the resultant contract to allow for services to be extended for up to an additional 6 months.

2. This sample requirement is for Non-personal Services. This sample is considered to be severable services.

3. If an award would result from a subsequent solicitation, the contract type would be Firm Fixed Price (FFP).

4. The applicable NAICS code for this sample requirement is 811210, Electronic and Precision Equipment Repair and Maintenance.

5. Equipment, supplies and associated support will be provided at the U.S. Naval Hospital Naples, Italy.

Sample Excerpted PWS Below

1.1 Description of services/introduction: The contractor shall supply all necessary personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services required to perform both preventive and corrective maintenance as outlined in this Performance Work Statement (PWS). The contractor is expected to adhere to the standards set forth in this PWS.

1.2 Background:

The U.S. Naval Hospital (USNH) Naples is a 29-bed community hospital that includes one Naval Branch Health Clinic (NBHC) located at Capodichino and a Navy Fleet Liaison Detachment at Landstuhl Regional Medical Center in Landstuhl, Germany. The main hospital and the branch health clinic provide exceptional healthcare services to approximately 9,800 eligible personnel and their family members from 62 U.S. Navy tenant commands, the USS Mount Whitney (LCC 20), and forces from 22 nations that comprise the Allied Joint Forces Command in Naples, Italy. Each year, the hospital and clinic conduct over 84,000 patient care encounters, deliver an average of 130 babies, and manage a budget of more than $20 million. All staff members work tirelessly to ensure that warfighters remain ready and effective.

US Naval Hospital Naples, Italy (USNH), Main Operating Room has requirement for a Full Risk maintenance service on GETINGE Government owned equipment.

1.3 Objectives:

· Execute a Full Risk Maintenance Plan for GETINGE units that covers preventive maintenance, corrective maintenance, labor, parts, travel, shipping, and loaner equipment.

· Conduct two scheduled PM visits annually per machine, performing all necessary inspections, calibrations, and part replacements in accordance with Original Equipment Manufacturer (OEM) standards.

· Restore inoperable equipment promptly by providing a 2-hour telephone response time, 24-hour local technical support, on-site arrival within 1-2 business days, and next-business-day loaner equipment if needed.

· Ensure all work is performed exclusively by fully qualified field engineers and technicians who have completed OEM or comparable third-party service training.

· Issue comprehensive Field Service Reports (FSRs) detailing the work performed, maintenance actions, and technician identification to the BIOMED department and Government Points of Contact after every intervention.

1.4 Scope:

The contractor shall provide preventive and corrective maintenance services on the following equipment:

· GETINGE AB STERILIZING UNIT, STEAM (AUTOCLAVE) 67H131E BAA088253 O97217

· GETINGE AB STERILIZING UNIT, STEAM (AUTOCLAVE) 67H131E BAA088252 O97216

· GETINGE USA INC WASHER, LABWARE/SURGICAL INSTRUMENT, ULTRASONIC (LAVASTRUMENTI) 46-5 SERIES WAA065598 O95735

· GETINGE VENTILATOR, ANESTHESIA SERVO U ECN 098138 SN 38045

· GETINGE VENTILATOR, ANESTHESIA SERVO U ECN 100395 SN 58337

PREVENTIVE MAINTENANCE REQUIREMENTS:

The contractor shall provide service, repair, and preventive maintenance for all listed GETINGE equipment under this Performance Work Statement (PWS) in accordance with industry standards. All scheduled servicing shall be performed in accordance with the Manufacturer’s recommendations and local maintenance procedures.

Scheduled preventive maintenance includes inspecting, calibration, cleaning, oiling by suitable prescribed lubricants, checks and adjustments as necessary, and replacement of broken or worn parts. Only FULLY QUALIFIED FIELD ENGINEERS and TECHNICIANS, who have gone through Original Equipment Manufacturer (OEM) or comparable third party service schools for the above-mentioned equipment, shall be employed in the performance of any and all work performed under this contract.

Upon request, the contractor shall provide training certificates (or notarized copies) to the Medical Logistics Department for verification.

The contractor shall make repairs to the extent necessary (as determined by inspection tests or disassembly) to ensure the equipment will efficiently for its intended purpose.

Two (2) preventive maintenance visits shall be made annually on each machine covered by this contract.

A schedule shall be submitted by the Contractor to the Ordering Activity within 15 days after the contract is awarded or order is placed which details exactly when maintenance is scheduled on each machine.

1.6 Period of Performance (PoP):

Estimated Period of performance requested is one basic year plus four option years.

Period of Performance (Estimated)

1.7 Administrative specifications

1.7.1 Place of performance: The work shall be performed at USNH, Naples, Italy

1.7.2 Recognized Federal holidays: Required if an emergent repair is needed to maintain capabilities.

Independence Day

1.7.3 Hours of operation: The contractor is responsible for conducting business Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.7.4 Emergency Services: The contractor shall provide emergency response services outside normal operating hours, including nights, weekends, and recognize Federal holidays, when requested by BIOMED or the Contract Surveillance Representative.

An emergency is defined as any unplanned event that:

· Presents an immediate risk to personnel health or safety

· Results in, or is likely to result in, mission degradation or interruption of Government operations

· Causes or may cause significant damage to Government property or equipment or

· Requires immediate corrective action to restore the operational capability of critical systems covered under this contract.

The Contractor shall:

· Acknowledge receipt of the Government's emergency service request within 30 minutes of notification

· Have qualified personnel respond remotely or arrive on-site, as appropriate, within 2 hours of notification, unless otherwise directed by the Government

· Continue emergency response efforts until the condition is stabilized or the Government authorizes suspension of work.

Emergency services performed outside normal duty hours, weekends, or Federal holidays shall be provided at no additional cost to the Government unless otherwise authorized in writing by the Contracting Officer.

1.8 Contractor travel: The Contractor shall be responsible for its service-related trip expenses including round trip travel, mileage, and overnight living expenses.

The Government is not bound by the information provided herein and any/all information provided is subject to change.