Attachment_A.pdf

ATTACHMENT A (SS-FSA-15-0020)

PRODUCT DESCRIPTION QUANTITY

Verifone Vx520 paired with a Vx820 (dial or SSL)

Replacement terminal and customer-facing PIN pad package:

• Loaded with EMV-enabling, Vantiv-certified software;

• NFC-enabled;

• Pre-coded for future point-to-point encryption (P2PE) software upgrade;

• PIN Debit-enabled (custom PIN debit key for portability)

• Vantiv Helpdesk Sticker;

• Shipping and handling per package/agency site to be included.

Up to 3,300

Ingenico iPP220

VeriFone Vx820

Customer-facing PIN pads for existing EMV-capable terminals:

• EMV-enabled (with agency downloadable, Vantiv-certified software);

• NFC-enabled;

• PIN Debit-enabled (custom PIN debit key for portability);

• Vantiv Helpdesk Sticker;

• Shipping and handling per PIN pad/agency site to be included.

Up to 400 across both products

(depending on agency’s existing hardware model)

Ingenico iWL255 with Charging Base (wireless)

Replacement Wireless Terminals:

• Loaded with EMV-enabling, Vantiv-certified software;

• PIN Debit-enabled (custom PIN debit key for portability);

• Vantiv Helpdesk Sticker;

• Shipping and handling per terminal/agency site to be included.

Estimated 40

Hardware Warranty All hardware shall include a minimum 12-month warranty against defects. In the event of hardware defects, the vendor shall honor agency warranty claims and deploy, at a minimum, a comparable refurbished model (new model if refurbished is not available). The vendor shall provide all related terms and conditions of its warranty to the Fiscal Service and CAS client agencies.

Per agency shipping location /

Merchant ID

Professional Services

Terminal Replacement Program:

1 – Pre-call Communication

• Email

• Webinar

2 – Call all sites and validate information

• Contact person

• Shipping address

• Quantity of active terminals

3 – Update internal tracking systems

• Update ‘MDS’ system with new agency data

• Update project reporting tools

4 – Order device

• Key order into internal ordering systems using program defined parameters.

• Device will ship with a custom letter about the conversion.

5 – Installation calls for sites that do not install or call in a predefined number of days

• Request terminal installation

• Handle terminal training

6 – Deactivation of non-EMV compliant terminals

Per agency shipping location/

Merchant ID

Professional Services

Software Download/Ship PIN Pad Program:

1 – Pre-call Communication

• Email

• Webinar

2 – Call all sites and validate information

• Contact person

• Shipping address

• Quantity of active terminals

3 – Update internal tracking systems

• Update ‘MDS’ system with new agency data

• Update project reporting tools

4 – Order device

• Key order into internal ordering systems using program defined parameters.

• Device will ship with a custom letter about the conversion.

5 – Download existing terminal and train 6 – Deactivation of non-EMV compliant terminals

Per agency shipping location/

Merchant ID

Professional Services

Software Download Only:

1 – Pre-call Communication

• Email

• Webinar

2 – Call all sites and validate information

• Contact person

• Shipping address

• Quantity of active terminals

3 – Update internal tracking systems

• Update ‘MDS’ system with new agency data

• Update project reporting tools

4 – Download existing terminal and train

Per agency shipping location /

Merchant ID;

(Estimated 11 EMV-enabled wireless terminals)