SS25-01 Scope of Work 2024 03 24.docx

STATEMENT OF WORK

Pop-Up Food Service I. Purpose National Institute of Standards and Technology (NIST) requires food services for NIST employees, associates, and visitors, on-site at the NIST campus in Gaithersburg, MD while the NIST Gaithersburg, Maryland cafeteria is under renovation.

II. Background The cafeteria and coffee bar located in Building 101 are currently under construction with an expected completion of fall 2024. NIST does not have a “back of house” site. “Back of house” refers to the kitchen, where food and beverage items are prepped, cooked, and stored. Food/beverage preparation cannot be done at the NIST site. The site does not have a kitchen, refrigerator, stove, ice, or the inherent ability to brew coffee.

Approximately 2,000 NIST employees, associates, and visitors are on-site daily at the NIST campus.

III. Food Service Requirements A. Food Preparation, Transportation, Serving, and Cleanup The Contractor shall:

1) Prepare, store, transport, serve, cleanup, and remove all food and beverages in accordance with all required laws, regulations, policy, and guidelines to ensure that all beverage items are served hot or cold, as appropriate, and all items are 100% safe for human consumption. Entrees/items shall be served at temperatures compliant with relevant food codes. Beverage items shall be served hot or cold, as appropriate.

2) Prepare, package, and deliver all food products using clean and sanitary conditions. All foods served shall be wholesome and free from spoilage, free from adulteration and misbranding (reference 21 U.S. Code § 343 and 21 U.S. Code § 342), and safe for human consumption. Uncooked items, such as fresh fruits and vegetables shall be thoroughly cleaned and free from blemishes. All served foods shall be attractive in appearance.

3) Provide a portable hand sink.

4) Be responsible for all set-up, break down, clean up, ensuring that the site is broom swept clean and free of all debris, spots, and trash daily.

5) Any leftover food shall be transported in accordance with Federal Acquisition Regulation (FAR) clause 52.226-6. Any leftover food that cannot be donated in accordance with the clause shall be removed/disposed by the contractor.

6) Provide substitutions to accommodate vegan, vegetarian and gluten-free.

7) Label all food products with the name of the item and any specific information such as gluten-free, vegan, etc. and/or if there are any allergens (nuts, eggs, etc.)

8) Possess a full understanding of today’s common allergens and food safety guidelines.

9) Provide staff trained in food handling techniques.

B. Breakfast Service Hours: Contractor shall provide indoor Pop-up breakfast/coffee service on Tuesdays, Wednesdays, and Thursdays from 7am – 10am.

Menu: Breakfast/coffee service may include assorted baked goods, jams, fruit, potatoes, eggs, breakfast meats, coffee (regular and decaf), assorted teas, with condiments including, at a minimum, creamer, sugar, and assorted artificial sweeteners.

C. Lunch Service Hours: Contractor shall provide indoor Pop-up lunch service on Tuesdays, Wednesdays, and Thursdays from 11am – 2pm.

Menu: The Contractor shall offer food options, that vary each week and includes local in-season offerings and a variety of multicultural cuisines. The Government requires the following options each week:

· Hot lunch entrée option(s)

· Sandwich option(s)

· Vegetarian/vegan option(s)

· Coffee, decaf, tea, an assortment of soft drinks and bottled water D. Location of Services The Contractor shall be on-site in Building 101 of the NIST campus in Gaithersburg, MD, to set-up and serve food items. The primary location is on the first floor between Lecture Room A and the lobby elevators. The alternate location, if necessary, will be around the corner in the Poster Hallway.

E. Ordering Procedures The Contractor shall make lunch menus available with food options at least one week in advance. On-line menu access shall be required. Hard copy menus shall include a QR code.

All food options shall be available for “take out” to be picked up by individuals at the NIST site.

The Contractor shall provide an on-line mechanism for NIST employees, associates, and visitors to order food items in advance. The mechanism shall provide an electronic notification to the customer when the order is available for pickup.

The Contractor shall be responsible for monitoring the mechanism and ensure all orders are accurately filled. The Contractor shall have the ability to accept cash and credit/debit payments on-site.

F. Reporting Requirements The Contractor shall provide a sales report daily via emailed to the COR and the CO. The sales report shall include, at a minimum, the total number of sales transactions, the total amount of sales in dollars, and the total number of advanced orders for each day of service.

IV. Schedule Changes and Federal Holidays The Government will provide notice of schedule changes to the Contractor not less than one week in advance.

Food service shall not be provided on federal holidays or if the NIST campus is closed for any reason. Federal holidays are published on the Office of Personnel and Management (OPM) website: https://www.opm.gov/policy-data- oversight/pay-leave/federal-holidays/. The Contractor shall monitor the NIST website for campus closings https://www.nist.gov/campus-status. Telephone Status update at (301) 975-8000 and (800) 437-4385 (toll free).

V. Safety Requirements In performing the services required, the Contractor shall ensure compliance with all applicable Federal, U.S. Government, and local NIST directives and regulations that pertain to safety, occupational health, and fire prevention as outlined in 29 CFR 1910. Occupational Health and Safety.

The Contractor shall provide initial verbal notification of any accident involving on duty injuries to employees and/or damage to Government property (in excess of $100) to the COR, no later than one (1) hour after occurrence.

The Government reserves the right to investigate any incident involving Government or Contractor personnel and equipment. If an accident investigation by the Government is determined appropriate, the Contractor shall provide all information related to the incident.

The Contractor shall comply with Occupational Safety and Health Administration (OSHA) standards, Federal, DoC, NIST, State, and local safety and health requirements.

VI. Security Requirements Not later than 7 business days after award, the Contractor shall provide the Contracting Officer’s Representative and the Contracting Officer a complete list of personnel who are likely to work on-site when services are provided. This list can be updated periodically at the Contractor’s discretion.

Only personnel on the list will be allowed access to NIST Gaithersburg. Personnel not on the list will be denied access to NIST. NIST shall not be responsible for service delays/interruptions due to personnel being denied access to the facility.

NIST is a restricted campus. An identification badge is required for access for entry into buildings. NIST will provide the contractor with the appropriate form for personnel who will be working on site to request their access badge. Contractor personnel must present current, valid photo identification to obtain an identification badge. Contractor personnel shall wear the identification badge issued by NIST Security while working onsite at NIST.

The Government prefers, but does not require, that Contractor personnel be U.S. Citizens and/or possess a valid green card. Additional security processes are required for individuals who are not U.S. citizens or do not possess a valid green card to gain access to Government facilities. The Contractor shall provide the COR notice a minimum of 30 days whereas any member of the Contractor’s team is not a U.S. Citizen and/or does not possess a green card. This timeline is required to complete the security process.

VII. Licenses and Permits (State and Local) The Contractor, including all subcontractors, shall have all business licenses, health permits, food handler's permits, and related documentation as may be required by local or federal law.

VIII. Burn Permit (NIST-issued) If the Contractor will utilize heat or open flame, the NIST Fire Department may require a burn permit be issued. The COR will be responsible for obtaining this permit on the Contractor’s behalf. The Contractor shall have the permit in hand prior to use of heat or open flame.