SS Stryker memo.pdf
PDF 140 KB Posted
- Solicitation number
- 18180-26
- Issued by
- Florida
About this file
This is an original equipment manufacturer (OEM) certification memo from Stryker Corporation regarding emergency care parts and services for the Jacksonville Fire and Rescue Department (JFRD) in Florida. The memo, dated June 3, 2025, certifies that Stryker is the original equipment manufacturer or sole source distributor for parts used in its Emergency Care products. Stryker's Emergency Care product line includes the Power-LOAD fastener, Power-PRO cot, Stair-PRO, LUCAS 3 chest compression system, LIFEPAK 15 monitor/defibrillator, LIFEPAK 20e monitor/defibrillator, LIFEPAK 1000 defibrillator, and LIFEPAK CR Plus/CR2 defibrillators. All parts are manufactured by Stryker or by outside suppliers specifically designated for Stryker production.
Stryker provides field service through its ProCare Services team and maintains exclusive use of proprietary diagnostic and repair tools for its Emergency Care products. The company's tooling is calibrated, documented, and controlled through its home offices in Portage, Michigan, and Redmond, Washington, with calibration and training records available upon request. Service repairs are documented and reviewed by Stryker's quality team, and the company tracks and trends service performance to ensure optimal product reliability. Preventive maintenance and service history documentation are available upon request, establishing Stryker as the single source distributor of parts for this FY27 contract with JFRD.
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Other files
| File | Type | Posted |
|---|---|---|
| JSS form Stryker (1).docx | DOCX document | |
| 18180-26_SUPPLIER.pdf | ||
| Stryker Chief memo.pdf | ||
| 7-1-24 Protest Procedures.pdf |
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Text version
3800 E. Centre Ave.
Portage MI 49002 USA
1-800-STRYKER
stryker.com
To:
. Date:
stryker
Whom it may concern
Emergency Care Parts and
Service June 3, 2025
Stryker's Medical division certifies that it is the original equipment manufacturer (OEM) or sole source distributor of parts for Stryker's Emergency Care products. All parts are manufactured at Stryker or by an outside supplier specifically for Stryker.
Stryker employs its own field service team (known as ProCare Services) to service its products. Stryker only uses OEM parts for repairs and has exclusive use of certain proprietary tools for diagnostics and repairs. Stryker Emergency Care products that require the use of such proprietary tools include, but are not limited to:
• Power-LOAD fastener
• Power-PRO cot
• Stair-PRO
• LUCAS 3 chest compression system , LIFEPAK 15 monitor/defibrillator , LIFEPAK 20e monitor/defibrillator
• LIFEPAK 1000 defibrillator
• LlFEPAK CR Plus / LIFEPAK CR2 defibrillator
Tooling is calibrated, documented and controlled by Stryker's home offices in Portage, Ml, USA and Redmond, WA, USA. Calibration records and training records are available upon request.
Service repairs are documented and reviewed by Stryker's quality team. To help ensure Stryker's commitment to quality, Stryker tracks and trends its service to help ensure the highest level of product performance for its customers. Preventive maintenance (PM) and service history documentation is available upon request.
Please contact your local Stryker representative with questions.
Stryker Corporation or its divisions or other corporate affiliated entities own, use or have applied for the following trademarks or service marks: CR Plus, LIFEPAK, LUCAS, Power-LOAD, Power-PRO, ProCare, Stryker. All other trademarks are trademarks of their respective owners or holder.
Copyright© 2018 Stryker Mkt Lit-1630 03 JUL 2018 Rev D
File details come from the government source that posted it. Updated .