SS-AFRH-25-050.pdf

INTENT TO SOLE SOURCE

Waste & Recyclable Removal Services

SS-AFRH-25-050

Fiscal Service Procurement, on behalf of the Armed Forces Retirement Home in Gulfport, MS (AFRH-G) anticipates issuing a one-year bridge contract to the incumbent, RAS Enterprises LLC, on a sole source basis.

RAS is located at 2512 25th Ave #3, Gulfport, MS, 39501 and has been providing waste and recyclable material removal services to AFRH-G for several years.

As the Contractor, RAS provides all management, supervision, personnel, services, materials, supplies, facilities, transportation, tools, and general and specialized equipment for the removal of the entire garbage/trash and recyclable material in AFRH’s collection bins. These services help maintain the environment and cleanliness of the retirement home, which significantly benefits the residents and staff at AFRH-G.

In an effort to avoid interrupting critical services, the 12-month Period of Performance (POP) will continue on 04/01/2025.

NO SOLICITATION IS AVAILABLE. A request for more information, or a copy of the solicitation, will not be considered an affirmative response to this Special Notice. Telephone responses or inquiries to this Special Notice will NOT be accepted.

Fiscal Service will consider written responses received no later than 10:00 AM EST March 31, 2025.

Responses must be submitted electronically to purchasing@fiscal.treasury.gov, Attn: KM/GJ SS-AFRH-25-

050. Responses must include sufficient evidence that clearly shows your company is capable of providing the requirement described in this notice. Responses received will be evaluated; however, a determination by the Government not to compete the proposed procurement based upon responses to this notice is solely within the discretion of the Government. If no written response is received by the aforementioned deadline that clearly demonstrates an ability to meet all requirements, and that is more advantageous to the Government, Fiscal Service will make award on a sole source basis to RAS Enterprises LLC.

Qualified Contractors must provide the following:

1. The name and location of your company, contact information, and identify your business size (Small Business, Small Disadvantaged Business, 8(a), Service Disabled Veteran Owned Small Business, HUBZone, Women Owned Small Business, Other than Small Business etc.). Please ensure contact information includes the name of the point of contact, email address, and telephone number, should the Government have questions regarding individual responses.

2. UEI Number.

3. Specific details of the service(s) that your company offers in regard to this notice.

4. Whether your content is available through a Government contract vehicle or Open Market.

5. A brief capabilities statement (not to exceed 5 pages) that includes a description of your company's standard line of business, as well as a list of customers to whom your company currently provides the specific required content.

The following file extensions are not allowable, and application materials/data submitted with these extensions cannot be considered:

.bat, .cab, .cmd, .com, .cpl, .dot, .dotx, .exe, .hqx, .hta, .mim, .mp3, .mp4, .pif, .rar, .scr, .vbs, .uu, .uue, .vbs, .wsf, xxe,.wmv, html, mhtml, and .zip files

The allowable Microsoft Office and Adobe PDF file types as follows:

Microsoft Office (.doc, .docx, .xls, .xlsx, .ppt, .pptx) and Adobe PDF (.pdf) are acceptable.

mailto:purchasing@fiscal.treasury.gov

Waste and Recyclable Material Removal

PERFORMANCE WORK STATEMENT

1. Background. The United States Congress established the Armed Forces Retirement Home (AFRH) as a separate federal agency in 1991 when it enacted the Defense Authorization Act, Public Law 101-510.

AFRH is the only Federal Agency that does not receive tax payer funds for every day operation. The Agency’s source of income flows from the enlist men and women of the Armed Forces of the United States through a small payroll deduction and forfeitures. In addition to the contributions from enlisted personnel, AFRH enjoys donations from generous individuals and the interest income from a trust fund started in 1851 for the Forefather to AFRH, the United States Soldiers Home. While the total number of residents varies from month-to-month, AFRH provides a home for approximately 600 former enlisted personnel in their retirement years at both the Gulfport and Washington campuses. This Home provides retired veterans with the common daily living needs such as: private rooms, bank, chapel, convenience store, mail room, laundry facilities, barber/beauty shop, dining facility, and a 24-hour security and staff presence. In addition to these common needs, AFRH offers social, recreational, and occupational activities for many interest. While residents live in this community, AFRH provides for their overall health care needs in a high quality manner; including on site primary care, medical care, and a continuum of long-term care services as residents change from independent living. Our residents found it to be an honor to serve our country. AFRH finds it to be an honor to serve them now.

2. Purpose. A contractor shall provide all management, supervision, personnel, services, materials, supplies, facilities, transportation, tools, and general and specialized equipment for the removal of the entire garbage/trash and recyclable material in AFRH’s collection bins for a fixed monthly price.

3. Scope. The Contractor shall inspect, assess required work, and perform the required tasks to provide garbage/trash and recyclable material removal services for the building facilities and grounds of the AFRH – Gulfport. The physical address of the AFRH is 1800 Beach Dr. Gulfport, Ms. The Contractor shall perform work as recurring services that are specified in this Contract or as on-demand and Optional services approved by the Contracting Officer Representative (COR) or ordered by the Contracting Officer (CO). Removal services shall be performed in a manner that ensures efficient and timely pick-up so that rodent infestation does not occur and the campus grounds retain a kempt appearance.

4. Specific Tasks. The contractor shall provide all labor, material, equipment, and services to fulfill all requirements stated herein this contract.

Note: In addition to the proposal for the service and equipment listed by AFRH on any attachments and below, the contractor may offer an alternate schedule and/or container location(s), and/or container type(s), which meet all of AFRH’s Garbage/Trash and Recyclable Material removal needs and that will reduce the contractor’s price proposal to AFRH. A site survey is recommended to fully assess the optimum container requirements to meet the contract’s standards.

4.1 Garbage/Trash (Refuse) Removal. AFRH has designated refuge gathering material areas.

Designated areas contain compactors with removable storage containers. Per applicable codes, regulations, and laws, the contractor shall remove refuse, as per the container type, capacity, frequencies and areas as described on Attachment 1 for the AFRH Campus located in, Gulfport, Mississippi.

4.1.1 Recyclable Materials Collection and Removal (Optional Services). AFRH has designated recycling collection areas. The designated areas contain various types of recyclable material such as but not limited to (cardboard, plastic, glass and aluminum). Per applicable codes, regulations and laws the contractor shall remove recyclable material from the container type, capacity, frequencies and areas described on Attachment 1. The contractor shall transport the consolidated materials to the appropriate recycling transfer station. The contractor may keep whatever value the recycled materials may bring, but the government requires the contractor to take into account this potential value and distribute most of this value to the government when providing a bid proposal for this contract.

4.1.2 Garbage/Trash Removal Services and Equipment Breakage – (ID/IQ). Garbage and Trash Removal services covered under this ID/IQ portion of the contract include unscheduled garbage/trash removal services for special events. Work shall be performed in accordance with the standards listed in Section 4. All indefinite quantity work will be requested with a task order by the COR. Pricing for IDIQ work will be in accordance with the contract pricing except in those instances when contract pricing has not been established, a proposal will be requested from the contractor.

4.2 Types of Garbage/Trash and Recyclable Material the Contractor Collects and Disposes. The Contractor shall collect, transport, process, and dispose all garbage/trash and recyclable material types generated on the AFRH campus including, but not limited to, residential garbage/trash and recyclable material, dining facility garbage/trash and recyclable material, shop area garbage/trash and recyclable material. Recyclable material examples are (cardboard, paper, plastic, aluminum and glass) etc.

4.2.1 Trash Compactor and Roll-Offs Dumpsters Garbage. All compactor and roll-off dumpster garbage shall be weighed and submitted on the contractor monthly invoice for informational purposes.

4.2.2 Recyclable Material. All recyclable materials collected shall be weighed and submitted on the contractor monthly invoice for informational purposes.

4.3 Contractor Regulatory Responsibility. The Contractor shall comply at all times with applicable laws, regulations, and codes issued by Federal, State, and local Municipality governing health, safety, environmental, and fire prevention in regard to their performance responsibilities. While performing duties, the contractor shall abide by all industry standards and original equipment manufacturers’ (OEM) specifications and recommendations. The Contractor shall transport all garbage/trash to a local transfer station certified / licensed at the state or local government level.

4.3.1 Permits and License. The Contractor shall obtain required permits and licenses for the transport and disposal of garbage/trash.

4.4 Contractor-Furnished Equipment (CFE) and Vehicles. The Contractor shall furnish all equipment and materials including, but not limited to, motor vehicles, containers, and administrative equipment required in performing work required under this Contract. Government furnished equipment is listed in Section 9.

4.4.1 CFE. The Contractor shall supply dumpsters/containers for cardboard collection, portable residential (i.e. on wheels) containers and other containers in the quantities and sizes needed to perform recycling, listed under optional services. (96 Gallon .5 yard is the anticipated size) (Anticipated amount is 48). The contractor can propose alternative collection containers in proposal that can reduce contractor’s price proposal and improve recycling efforts and removal. The Contractor shall ensure that if dumpsters are utilized that the dumpsters’ size and placement shall not impede or interfere with any emergency vehicles’ access to the building. The Contractor will relocate dumpsters, compactors or other containers at the direction of the COR within 5 working days of the request to do such.

4.4.2 (CFE) and Vehicles Housekeeping. The Contractor shall maintain the cleanliness of garbage/trash collection vehicles and garbage/trash and recycle containers. The Contractor shall perform all necessary garbage/trash and recyclable material removal and/or container replacement to keep the AFRH campus free of container overflow, significant container odors, container leakages, or unsightly accumulations of any trash material. The Contractor shall ensure the garbage/trash container (noted on attachment 1) is sanitized twice a month to minimize rodent and insect infestations and foul odors. Also, recyclable containers are sanitized to minimize rodent, insect infestation and foul odors.

4.4.3 Contractor-Furnished (CF) Maintenance and Repair. The Contractor shall repair and maintain all CF vehicles and equipment in a safe and serviceable condition suitable for their intended use. The Contractor shall not use any Government-owned tools, materials, or parts to maintain CF vehicles or equipment. CF vehicles or equipment not meeting applicable safety standards shall not be operated or stored on the AFRH facilities.

4.5 Contractor-Owned (CO) Vehicle Condition and Markings. All Contractor-owned vehicles shall be maintained in a neat, presentable, and operational condition. Contractor vehicles shall have clearly marked signs of sufficient size on both sides of the vehicle so as to be distinguishable from Government equipment. Markings shall include, but not be limited to, the Contractor’s name, telephone number, and the vehicle identification number.

4.6 Contractor-Furnished Facilities (CFF). The Government will not provide facilities and the Contractor shall not place, construct, or otherwise provide additional buildings or facilities at the AFRH without prior written approval. The absence or non-availability of facilities shall not be cause for non-performance of this Contract.

4.7 Removal of Contractor Property. Within seven (7) calendar days after expiration or termination of this performance period, the Contractor shall remove of all Contractor-owned vehicles, equipment, tools, supplies, materials, and other items from the AFRH. The Government will not be responsible for any Contractor-owned property left after performance period expiration or termination. If the Contractor does not remove said property from the AFRH within the stated time, the Government will take possession of said property and dispose at the Contractor’s expense or use for AFRH’s needs.

4.8 Waste Management Reports. The contractor shall provide reports that will provide AFRH statistical data that can allow the government to evaluate the service they are receiving and help evaluate the AFRH’s recycling program.

4.8.1 Monthly Report. On or with the contractor’s monthly invoice, the Contractor shall supply the COR with a report that breaks down the waste management services provided by the contractor. The invoice and/or report shall include, but not be limited to, the cost of all components charged by the Contractor, the cost of all components charged by transfer station operators, and the weight of the waste disposed and weight of the recyclables disposed.

4.8.2 Quarterly Report. On a quarterly basis, the Contractor shall provide the COR a quarterly waste management program summary report. The report shall include, but not be limited to, the amount of waste disposed of segregated by location on the campus; a summary of any site conditions, incidents, or problems; and recommendations to alter container sizes, schedules, or other actions to reduce waste management cost and recommendations to enhance AFRH’s recycling program.

5. Unforeseen Condition (s). During the course of installation, if a related unforeseen condition(s) is encountered that prevents the contractor from completing the work as proposed. Any additional work resulting or required from the aforementioned unforeseen condition(s) must be submitted and pre-approved by COR and/or CO in accordance with the thresholds established below:

• Services under $3,000.00. If the Contractor believes the work required (including labor, equipment and/or materials) would be under $3,000.00, the work shall be subject to only the COR’s approval, prior to performance.

• Services exceeding $3,000.00. If the Contractor believes the work required (including labor, equipment and or materials) would exceed $3,000.00, the Contractor shall prepare a detailed estimate illustrating the work required. The COR and CO must approve this prior to performance.

* No material and/or labor costs shall be incurred by the Contractor prior to approval by the COR and/or CO in accordance with the approval thresholds established herein. All proposed materials and/or labor associated with any unforeseen condition shall be determined fair and reasonable by the COR and/or CO prior to performance.

6. Period of Performance. Will be based on the date in the following schedule:

• Base Period- April 1, 2025 to March 31,2025

• Option Period I- April 1, 2026 to March 31,2026

• Option Period II- April 1, 2027 to March 31,2027

• Option Period III- April 1, 2028 to March 31,2028

• Option Period IV- April 1, 2029 to March 31,2029

7. AFRH Business Hours. When the contractor performs their responsibilities during AFRH’s Business Hours, they shall arrange work so as not to cause interference with normal occurrence of Government business. Though areas of AFRH are open 24 hours per day; 7 days per week, AFRH’s Business Hours are 7:00am to 4:00 pm, Monday through Friday, excluding Federal holidays: New Years Day, Martin Luther King, Jr. Day, Presidents Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day and Inauguration Day (Washington, DC only).

7.1 Allowable Contractor Hours of Operation. The Contractor may remove trash/garbage between the hours of 6:30 A.M. and 8:00 P.M. any day of the week unless otherwise directed by the COR.

8. Place of Performance. Work shall be performed on-site at the AFRH Campus in Gulfport, MS.

9. Records and Reporting. The contractor shall be responsible for submission of all required code compliant forms. Upon submission, provide one (1) copy to the Government.

10. Government Furnished Equipment (GFE). 2 Cu Yard Compactor and containers, 30 Cu Yard Compactor/container.

11. Government Personnel. The Contracting Officer (CO) has the overall responsibility for contract administration. The CO is the only Government representative authorized to amend, modify or deviate from the contract. The Contracting Officer’s Technical Representative (COR) will be designated in writing at the time of award to assist the CO in the day-to-day on-site administration of this contract. The COR responsibilities include: determining the compliance and adequacy of performance by the Contractor, in accordance with the terms and conditions of this contract; requesting removal of unsuitable contractor employees; approving schedule and Quality Control Plan changes; ordering re-performance of unacceptable work or performance by other means, etc.

12. Management. The Contractor shall manage the total work effort associated with the services required herein to ensure fully adequate and timely completion of these services, and permit tracking of work in progress. Such management includes, but is not limited to, planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality control. The Contractor shall provide staff with the necessary management expertise to assure the performance of the required work.

Some of the services required by this contract may include routine and scheduled weekend and holiday support and the Contractor shall ensure appropriate supervision and management consultation is available to respond to complaints or emergencies.

12.1 Key Personnel. Key personnel are defined as the Contract Manager and designated alternates.

The Contractor shall provide a Contract Manager and perform continual management of the functional areas contained in this PWS. The Contract Manager shall conduct overall management coordination and shall be the central Point of Contact (POC) with the Government for performance of all work under the PWS. A Contractor employee shall be designated to act for the Contract Manager when work is being performed outside of duty hours or during the Contract Manager’s absence.

The Contractor shall be required to provide the resume of key personnel at the time of award of contract for approval. At the Post Award conference, the Contractor shall submit to the COR, in writing, the name, title, office, home, and mobile telephone number of the Contract Manager.

12.1.1 Substitution of Key Personnel. Any changes to the working status of key personnel shall be submitted to the COR for approval within 14 working days prior to the change. In addition, the Contractor shall provide personnel with specific licenses and certifications as required in this Contract.

12.1.2 Supervision of Work. The Contractor Manager shall supervise work performed by Contractor personnel to ensure that all Contract requirements are met. The Contract Manager or designated alternate shall ensure that required supervision of Contractor personnel is provided whenever work is being performed.

12.2 Contractor Responsiveness. The Contractor shall ensure the COR has current emergency contact numbers for cases where services pertaining to execution of the PWS need to be addressed at other than normal Contract work hours. A personal answering machine and/or service is permitted at other than normal Contract workdays and work hours for receipt of COR emergency response work requirements, provided that the Contract Manager or designee responds to all calls within 8 hours after notification of the call by the answering machine and/or service. If that’s after hours, then contractor should respond at beginning of next business day. The Contract Manager and any individuals designated to act in that capacity shall have full authority to contractually bind the Contractor for prompt action on matters pertaining to execution of the PWS.

The Contract Manager or his designated representative shall be immediately available during all “Allowable Contractor Hours of Operation” (see Section 7.1).

13. Contractor Employees. All employees are to be responsible and of good character.

13.1 Employee Qualifications and Certifications. The Contractor shall ensure that only qualified personnel with required Commercial Driver License (CDL) operates refuse vehicles on the AFRH premises.

13.2 National Agency Check. All Contractor personnel are required to undergo background security investigations to ensure suitability for employment with a federal entity. At a minimum, criminal background checks shall be conducted for Maryland (MD), the District of Columbia (DC), Virginia (VA), and any state where the prospective staff member has resided for the last seven years. For non-recurring or temporary services, the Contractor shall submit to the CO a letter for the CO's review to ensure whether a NAC is needed or not.

13.3 Employee Conduct. The Contractor shall be responsible for the performance and conduct of Contractor and subcontractor personnel. Personnel employed by the Contractor in the performance of this PWS or any representative of the Contractor entering the installation shall abide by the security regulations and policy letters or directives of AFRH and shall comply with Executive Order 11222, May 8, 1965, Prescribing Standards of Ethical Conduct for Government Officers and Employees.

No contractor employee shall accept money or gifts from Residents. Contractor employees are prohibited from entering the occupied rooms of independent living residents without the prior approval of the COR.

Any violation of the above will result in immediate removal of the employee by AFRH security.

Contractor employees shall not exhibit rude behavior toward civilians or other Contractor personnel.

Loudness, vulgarity, rudeness, or other similar offensive conduct by an employee of the Contractor will be grounds for denying the employee further access to the installation.

The Contractor shall not employ for performance under this PWS any person whose employment would result in a conflict of interest with the Government's standards of conduct

13.4 Personnel Appearance. Contractor employees shall be well-groomed; clean; neat in appearance;

clothes properly fitted; uniform appearance with nametags; and appropriately dressed for the work to be done. Contractor employees shall not wear clothing with slogans, drawings, or language which could be construed as being lewd, obscene, profane, racially offensive, sexually suggestive, Anti-American, or which advocates the use of illegal drugs or other unlawful conduct.

13.5 Employee Roster. At the Contract start, the Contractor shall provide the COR with a roster that lists all employees (to include subcontractor employees) requiring AFRH site access, their job titles, and CDL# for drivers. The Contractor shall update the roster as required, but not less than quarterly.

13.6 Smoking. Smoking is prohibited in all AFRH buildings and at least 25 feet from any occupied building on AFRH’s campus. Contractor employees shall ensure that the smoking policy is observed in all areas of the AFRH.

13.7 Alcohol and Drug Use. The contractor shall not allow any employee to perform work when the employee is under the influence of alcohol, illegal drugs or prescription drugs which can adversely affect the employee's ability to perform their duties in a safe manner. Employees found to be under the influence of alcohol or illegal drugs will be immediately removed from AFRH. The threshold for being under the influence of alcohol or illegal drugs is the same as that established by current laws for vehicle operation. The contractor is responsible for establishing the method(s) by which employees will be determined to be under the influence of alcohol or illegal drugs. The Government reserves the right to require any contractor employee that is displaying errant or unexplained behavior to be removed from AFRH and immediately tested.

13.8 Termination of Employees. The Contractor shall ensure that employees who resign or are terminated from employment return identification badges to the Government immediately upon termination of employment with the Contractor.

14. Contractor Personnel Access. Contractor personnel shall be accompanied by COR or designee(s) while at AFRH or obtains written approval by the COR for unescorted access to the contractors work areas but shall be subject to inspections by the Government as deemed necessary.

15. Contractor Personnel Removal. Government rules, regulations, laws, directives, and requirements that are issued during the Contract term relating to law and order and security shall be applicable to all employees or representatives who enter AFRH. Violation of such rules, regulations, laws, directives, or requirements shall be grounds for removal (permanently or temporarily as the Government determines) from the work site. Removal of employees does not relieve the Contractor from the responsibility for the work defined in this PWS.

The COR may require the Contractor to remove any employee performing requirements under this PWS for reason of misconduct or security risk posed. Contractor employees shall be subject to dismissal from the premises upon determination by the COR that such action is in the interest of the Government.

16. Replacement of Contractor Employee for Security Reasons. The Government retains the right to request removal of the contractor’s employees, regardless of prior clearance or Background Investigation (BI) adjudication status, whose actions clearly conflict with the interests of the Government. Upon the determination by the CO that a contractor employee should be removed, the contractor must remove the contractor’s employee immediately after notification and shall provide replacement within 5 working days.

17. AFRH Personnel and Other Contractors. Government employees or other contractors may be performing services in areas associated with the requirements of this contract. Some examples may be contractors performing specialized and one-time jobs. The Government will facilitate initial contact between contractors or government employees performing duties associated with this contract. The Contractor shall provide all further required coordination with the contractor.

17.1 Disputes with AFRH Personnel and/or Other Contractors. The Contractor shall notify the COR, in writing, of disputes in receiving support from, or providing support to other contractors and/or government personnel within eight (8) working hours from the time the dispute occurs. If the Contractor is not able to resolve the dispute with the other contractor and/or government personnel within a reasonable amount of time (a reasonable amount of time will be defined by the COR upon initial notification), the issue shall be forwarded to the COR for resolution. The COR shall provide written notice of dispute resolution(s) to the contractor no later than five (5) workdays after the written notice for dispute resolution.

18. Pass and Identification Items. Pass and identification items are required for all contractor personnel and non-Government owned vehicles entering AFRH. The contractor pass and identification request shall be made to the COR on company letterhead and shall include: Contractor employee names, social security numbers, birth dates and work and home phone numbers.

18.1 Employee Badges/Parking. Contractor personnel shall visibly display Government furnished identification badges on their person in accordance with the AFRH procedures. All contractor personnel shall comply with parking procedures published for the AFRH. Contractor employees shall return all AFRH issued identification badges and parking/vehicle IDs to the attending AFRH security officer stationed at the AFRH Security Gatehouse immediately upon exiting AFRH.

19. Safety. While performing the contract requirements, the contractor shall ensure the protection of employees, health and safety of AFRH residents, staff, and visitors while preventing damage to property, materials, supplies, equipment, and work interruptions. The contractor shall:

• Comply with all OSHA, District of Columbia Safety Code, and the AFRH Safety Regulations.

• Ensure that any additional safety measures will be incorporated when it is deemed necessary by the Contracting Officer (CO) or COR.

• Ensure resident safety and shall report safety concerns to the AFRH Safety Officer.

20. Motor Vehicle/Traffic Regulations. Contractor employees operating motor vehicles at AFRH shall possess a valid driver's license. Driver and vehicle permits, licenses, registrations and proof of insurance shall be maintained in the vehicle at all times and made available upon request. Contractor employees shall comply with District of Columbia laws requiring seat belts be worn at all times. Contractor employees shall adhere to the posted speed limits. Speed limits on AFRH grounds are 15 mph unless otherwise posted. Only 5 mph is permitted when AFRH residents are present. Contractor personnel driving a motor vehicle on AFRH cannot use a cell phone unless the vehicle is safely parked or the driver is using a hands-free device.

21. Data and Information. The Contractor shall respond to requests for any information from the COR and provide said information in a reasonable timeframe.

The Contractor shall obtain COR approval before releasing any stored, generated, or archived information related to this PWS to news agencies, the Contractor’s corporate or other off-site offices, other government agencies, other contractors, private parties, or any other entity other than the COR, the Chief of Campus Operations, the CO, or the AFRH Agency.

22. Non-Payment for Additional Work. Any additional services or a change to work specified which may be performed by the contractor, either at its own volition or at the request of an individual other than a duly appointed CO, except as may be explicitly authorized in the contract, will be done at the financial risk of the contractor. Only a duly appointed CO is authorized to bind the Government to a change in the specifications, terms, or conditions of this contract.

23. Indemnification. The contractor shall indemnify and hold harmless the Government and its officers, agents, representatives, and employees from all claims, loss, damage, actions, causes of action, expense, and/or liability resulting from, brought for, or on account of any personal injury or property damage received or sustained by any person or property growing out of or attributable to any work performed under or related to the Contract, regardless of whether such claims, losses, damages, actions, expenses, and/or liability may be attributable to the fault, failure, or negligence of the contractor.

24. Environmental Compliance. The contractor is responsible for compliance with all AFRH, local, state and federal environmental policies and mandates. Penalty charges resulting from contractor's failure to comply with environmental policies and mandates will be borne by the contractor only. The contractor shall take any corrective actions as directed by such agencies with no additional cost to the Government.

25. Government Supervision of Contract Personnel. The Contractor shall be subject to inspections, audits, and work interruptions by AFRH personnel and personnel from other Government agencies. Such inspections, audits, and work interruptions are typical for government contractors and may delay the work performed by the contractor.

26. Quality Control. The contractor and the contractor personnel shall be responsible for quality control but shall be subject to government inspections and surveillance.

26.1 Inspections by the Government. The CO and COR will inspect for compliance with contract terms throughout the contract period. Evaluation will be based on the Contractor’s compliance with the requirements set forth in the Performance Requirements Summary (PRS) attached below, and the Government will monitor the Contractor's performance under this Contract by performing checks of the Contractor’s performance of PWS tasks. The Government will not only monitor “logistical tasks,” but will also evaluate the Contractor’s response and resolution to customer complaints. Typical procedures include random sampling, planned sampling, scheduled inspections, incidental inspections, and customer complaints.

26.2 Inspection Reports. The Government will record surveillance inspections. When the Contractor's performance is unsatisfactory, a Contract Discrepancy Report (CDR) will be issued. The Contractor shall reply in writing within five (5) workdays from the date of the CDR. The reply must give the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

26.3 Quality Assurance. The Government will periodically evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan (QASP). The purpose of the QASP is to ensure that all PWS requirements are complete and acceptable. The plan will ensure reliable continued service and preclude unnecessary complaints as a result of unacceptable performance. The Government’s QASP includes the following elements:

• COR acceptance of performance objectives

• Periodic surveillance of contractors work.

• Performance meetings with the contractor.

26.4 Participation in Government Quality Assurance. In addition to performing Contractor quality control, the Contractor shall participate in Government quality assurance programs as required by the

CO.

26.5 Quality Control Plan. The Contractor shall establish and maintain a Quality Control Program (QCP) to ensure the work performed conforms to contract requirements and submit the QCP as part of their proposal package.

28. Performance Meetings. The Government and contractor representatives shall meet as often as necessary to ensure satisfactory performance in accordance with the PWS.

29. Performance Requirements Summary. The Contractor service requirements are summarized into performance objectives that relate directly to contract success. The performance standards briefly describe the minimum acceptable levels of service for each objective. These standards are critical to successful contract completion.

30. Periodic Surveillance. This method employs a “spot check” style of evaluation and may be adjusted, based on quality trends. The PRS contains only those items considered most important for contract accomplishment. The Government retains the right to inspect all PWS requirements. The contractor shall correct the unacceptable performance within 24 hours. If the contractor does not correct the unacceptable performance within 24 hours, the COR will notify the CO who will take appropriate administrative action.

31. Performance Evaluation. Contract is subject to a performance evaluation to be placed in contract file upon performance completion.

PWS TASK REQUIREMENTS PWS

REFERENCE PERFORMANCE STANDARD METHOD OF SURVEILLANCE INCENTIVE/

DISINCENTIVE

Contractor Tasks

PRS 1

The garbage/trash and recyclable material removal services is performed at the schedule times for all containers

Section 4.1

Performs this duty 100% of the time unless an exception is granted by the CO or COR.

Spot inspections performed throughout the month and from complaints received on violations.

Past Performance

PRS2

Recyclable material removal services are performed at the scheduled times/frequencies for all containers.

Section 4.1.1

PRS 3

The Contractor shall ensure that all work is accomplished in accordance with industry standards and original equipment manufacturers’ (OEM) specifications and recommendations; conform to applicable AFRH, local, state, and Federal standards; and meets all building and safety codes.

Section 4.3

PRS 4

All trucks, garbage/trash containers and areas around garbage/trash containers shall be maintained in a state of cleanliness to minimize rodent and insect infestation.

Section 4.4.2

PRS 5

The contractor shall ensure the 30CU YD garbage/trash container is sanitized two times a month to

Section 4.4.2 unless an exception is granted by the CO or COR.

throughout the month and

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minimize rodent and insect infestations and foul odors from complaints received on

PRS 6

The contractor shall provide reports that will provide AFRH statistical data that can allow the government to evaluate the service they are receiving.

Section 4.8

Receiving reports on the described schedule

PRS 6

The contractor shall perform all work at times and in a manner to avoid disruption of AFRH operations or disturbance to patients, residents, and staff.

Section 8 or COR.

Spot inspections performed throughout the month and from complaints received on

32. Transition. The transition shall be the changeover of responsibilities from one contractor to another.

32.1 Phase-In Plan. The Contractor shall develop comprehensive procedures for phasing in work performance to the level prescribed and within the time allowed under the terms of this PWS. The Contractor shall implement changes identified by the COR into the plan.

32.2 Phase-in Plan Execution. The period between Contract award and Contract start date will constitute the phase-in period. During the phase-in period, the Contractor shall prepare to assume full responsibility for all areas of operation in accordance with the terms and conditions of the PWS. The Contractor shall take all actions necessary for a smooth transition of the Contracted operations. This period is generally 30 calendar days from Contract award. The Government will make all facilities and equipment accessible to the Contractor for a maximum of 30 calendar days prior to the Contract start date for site familiarization and planning (security passes required). During the last ten (10) calendar days of this period (i.e., during the 30 calendar days immediately prior to the Contract start date), the Contractor's management personnel will be permitted to observe predecessor contract operations as approved by the COR. During the phase-in period, the Contractor shall at a minimum:

a) Develop and submit any required deliverables.

b) Attend post-award meetings as required.

32.3 Phase-Out Plan. The Contractor shall submit the Contractor’s Phase-Out Plan for concurrence by the CO and COR within 30 days after award of the Final Option of the Contract or when notified by the CO. The Contractor shall develop this Phase-Out Plan, which shall address all areas of the Contract and each specific Functional Area, so as to affect a smooth and orderly transfer of performance responsibility to a successor. The Phase-Out Plan shall contain details that include, but are not limited to, timelines for events, key personnel involved, and interface with the Government and follow-on contractor. The plan shall fully describe how the Contractor will approach the following issues: employee notification turnover of work-in-progress, removal of Contractor property, data and information transfer, and all other actions required to ensure continuity of operations.

32.4 Phase-Out Execution. During the 30-calendar day period immediately prior to the expiration or termination of the Contract the Contractor shall permit the successor contractor (and the successor contractor's employees) to observe and become familiar with any and all operations specified in this PWS. The Contractor shall fully cooperate with the successor contractor and the Government so as not to interfere with their work or duties.

The Contractor shall correct any damage to Government owned property caused by employee negligence or mistake, intentional or otherwise, and shall not defer any needed repairs or maintenance for the purpose of transferring responsibility to the successor contractor.

The last task the contractor shall perform is to clean up all Contractor work areas.

ATTACHMENT 1-Container usage, size, location and frequency

Container usage, size, location and frequency are addressed below.

1. GARBAGE/TRASH

A.) 2 Cu YARD COMPACTOR CONTAINER: will be consolidated in designated staging area, service will be required on Monday, Wednesday and Friday.

B.) 30 CU YARD COMPACTOR: Loading Dock, twice weekly (Monday and Thursday). Will require sanitation, twice a month (container will contain disposed food products)

2. RECYCLABLE MATERIAL

A.) Cardboard material: Large dumpster size containers will be located in designated area (loading dock), estimated 4 container disposals weekly. (Either two containers staged or material removed twice (2) a week or 1 container staged and removed Monday, Tuesday, Thursday, Friday.

B.) Paper, Plastic, and Glass, Aluminum (various recyclable materials): 96 Gallon /.5YRD Tote (2 wheel), containers will be grouped and located in a designated area (Room 0018 Recycle Room). Services will be required bi- weekly.