SS-26-IHS-1523968-SOW.pdf
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- Solicitation number
- SS-26-IHS-1523968
- Issued by
- Not on record
About this file
Statement of Work Summary
This Statement of Work (SOW SS-26-HIS-1523968) outlines a long-term contract for comprehensive telecommunications services at the Fort Belknap Service Unit in Montana. The contractor must provide monthly Internet/Fax, Circuit, and Telephone/telecommunication services across two primary locations: the Harlem Hospital facility and quarters (669 Agency Main Street, Harlem, MT) and the Hays Clinic facility and quarters (123 Pine Grove Road, Hays, MT, approximately 35 miles away). Services also include miscellaneous repairs and maintenance with an inflation rate adjustment mechanism.
The scope requires the contractor to deliver functional, fault-tolerant internet, fax, circuit, and telephone services with 24/7 availability, troubleshooting, and technical support to ensure uninterrupted communications critical to patient care and daily operations. The contractor must support Voice over Internet Protocol (VoIP) services with backup phone lines for patient care areas and emergency use, and must facilitate key systems including electronic health records (EHR), RPMS, faxing, Outlook, Tribal programs, and general business applications. Deliverables are determined on an as-needed basis for equipment repairs or updates. The government will furnish the server room, internet and phone system infrastructure, cables, and end-line equipment such as telephones, fax machines, and computers. All on-site work in server rooms must be conducted under IT staff supervision for security purposes.
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Other files
| File | Type | Posted |
|---|---|---|
| SS-26-IHS-1523968.pdf | ||
| IHS-IEE-Representation Form.pdf |
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Text version
SS-26-HIS-1523968 – STATEMENT OF WORK (SOW)
1. PROJECT TITLE: Fort Belknap Service Unit Telecommunication Service
2. BACKGROUND/PURPOSE: Long Term Contract for monthly Internet/Fax, Circuit and
Telephone/telecommunication services at Fort Belknap Service Unit, to include 1) Harlem Hospital facility and Quarters, 2) Hays Clinic facility and quarters, 3) Circuit, and 4) Misc Repairal inflation rate.
3. SCOPE: Provision of Internet/Fax, Circuit, and Telephone/telecommunication services at
Fort Belkanp Service Unit (Harlem Hosptial & Quarters, Hays Clinic & Quarters), allowing the Fort Belknap Service Unit to be able to function and have the ability to contact outside public and business. Provision of trouble shooting and assurance of 24/7 availability of telephone/fax, internet, and circuit services as well as providing telephone and fax lines to departments and quarters units within Harlem Hosptial & Quarters as well as Hays Clinic & Quarters.
4. APPLICABLE DOCUMENTS: No documents apply.
5. TASKS: Provide Fort Belknap Service Unit with functional, fault tolerant internet/fax, circuit, and telephone/telecommunication services along with technical support if any service or line is not functioning properly and performance of any miscellaneous repairs, as identified.
These services are to help the mission of the Service Unit, have communication and backup if our Voice over Internet Protocol phone service (VoIP) should go down, the phones lines that are in patient care areas are for emergency, provide health care, and provide quality care to our patients. This directly affects the phone system for patient care and the daily flow of business. These system include Printing forms, including but not limited to: EHR, RPMS, faxing, Outlook, Tribal programs, Day to Day Business Applications, forms, reports, personal information, policies, trainings, meeting, etc.
6. DELIVERABLES AND DELIVERY SCHEDULE: Specific due dates or timeframes will be determined upon the need for repair our update of phone equipment.
7. GOVERNMENT-FURNISHED EQUIPMENT AND INFORMATION: Server room which hosts the internet and phone system/cables as well as any end line equipment (telephones, fax, computers, etc.).
8. PLACE OF PERFORMANCE: Fort Belknap Service Unit 669 Agency Main Street, Harlem, MT and 35 miles aways is the Hays Clinic in 123 Pine Grove Road Hays, Montana.
9. SECURITY: IT staff will be with any individual who presents on-site to repair or replace the supporting lines or equipment in the server rooms.
File details come from the government source that posted it. Updated .