Specifications for ITS87 IT Staff Augmentation Accessibility SME_.pdf

Specifications for ITS87 IT Staff Augmentation Posting ITS87 Category 1

Rate Card Title: Project Manager – Senior Level Functional Job Title: Accessibility Subject Matter Expert

☒New Posting

☐ RePosting: ☐ No suitable resumes received, reposted with no changes (please do not resubmit resumes)

☐Reposted with skill set edits

☐ Reposted with different title, higher maximum rate

☐Posting with same requirements as recent posting <enter COMMBUYS number or other unique identifier>, do not resubmit resumes submitted in response to that posting.

General Requirements:

CORI requirements: ☒After candidate selection

☐ Other (including special requirements):

Interview requirements: ☒Initial contact by phone, interview may be in person or video conference

☐Other:

Maximum acceptable hourly bill rate: $110

May be filled PRIOR TO CLOSE DATE: ☐Yes ☒No

Maximum Allowed Differential (Bill Rate – Candidate Pay Rate / Candidate Pay Rate (see RFR Section 6.1.1 or Contract User Guide for definitions):

Additional Resume Submission Specifications and Requirements:

• Total number of positions sought: 1

• Maximum number of resumes per ITS87 Vendor: N/A

• All Bidders must complete line item on Candidate Bid Sheet for each resume submitted

• ☒Resumes must be submitted via COMMBUYS OR

☐Respond via email to: <email address> with subject line <enter subject line> OR

☐Both of the above

• No phone calls please – email questions to: <email address>

• Rates are all-inclusive (travel and any additional expenses are included in the rate)

Worksite Address: 1 Center Plaza, 7th Floor, Boston, MA 02108

Remote work allowed? ☒Yes ☐No

100% remote work allowed? ☒Yes ☐No If other remote work arrangements, specify:

Engagement Length: 8/31/2026 - 8/31/2027 Renewable: ☒Yes ☐No Project(s) Duration: 1 year with option to extend Hours per Week: 37.5 Other Schedule Related:

Questions:

Include answers to these questions on the Candidate Bid Sheet:

How many years of direct experience in knowledge of WCAG 2.1 AA, Section 508, and ADA Title II does the candidate have?

noreen.conley Cross-Out noreen.conley Cross-Out

How many years of various asset types of accessibility testing experience does the candidate have?

Please list any relevant professional certifications the candidate has.

Position Summary:

Judicial Branch of Commonwealth of Massachusetts is looking for Accessibility Subject Matter Expert with at least seven years of experience to support digital accessibility readiness. The position requires a balance of deep knowledge of WCAG 2.0/2.1 (AA/AAA) requirements along with strong testing and communication skills.

Responsibilities

• Provide technical guidance to content creators on accessible design and best practices to optimize user experience in web-based materials and other digital content. Consult and assist the Massachusetts Judiciary Branch in remediation efforts on a wide range of digital public facing content, including web, documents, multimedia, forms, and enterprise systems

• Work within guidelines developed by Judicial Branch Leadership to ensure the accessibility program aligns with compliance standards and best practices in optimizing user experience.

• Participate in requirements analysis to align business needs with accessible design

• Assist in development of operational procedures based on accessibility standards and established processes.

• Provide technical guidance to content creators on accessible design and best practices to optimize user experience in web-based materials and other digital content. Test public-facing content in conventional formats (Word, Excel, PDF, PowerPoint) and websites with assistive technologies (JAWS, NVDA, TalkBack, VoiceOver, Adobe Acrobat, PAC) and automated tools (axe, WAVE, WorldSpace) and advise on proper testing protocols.

• Conduct accessibility audits for websites, documents in various formats, including PDFs and forms, and generate reports regarding compliance with Section 508, WCAG 2.0/2.1 (AA/AAA).

• Create detailed accessibility reports with actionable recommendations for the Massachusetts Judiciary.

• Identify inaccessible content and/or other issues, then assist organization to support remediation efforts.

• Provide training to internal teams to support accessible content creation for accessibility standards and tools. Develop supporting materials.

• Conduct Office Hours to support content developers.

• Create accessible templates to assist content creators in streamlining their processes.

• Assist with requests and inquiries related to digital accessibility from the public ensuring timely and effective responses.

Qualifications

• 7+ years of experience in digital accessibility or related fields

• Certified Professional in Accessibility Core Competencies (CPACC)

• Strong knowledge of WCAG 2.1 AA, Section 508, and ADA Title II.

• Hands-on remediation experience with documents, web, and multimedia content.

• Proficiency with accessibility testing tools and assistive technologies.

• Ability to work independently in a fast-paced environment.

• Ability to navigate complex organizational structure through cross-functional collaboration and stakeholder communications.

• Commitment to improving access to digital services for diverse court users, including individuals with disabilities.

• Strong communications skills – both written and verbal. Ability to write and communicate with all levels of the Massachusetts Judiciary, including leadership.