Draft_RFQ_CRPSS_REF.pdf

Part I - The Schedule

Section A - Solicitation/contract form

1. North American Industry Classification System (NAICS) Code

NAICS Code: 541519 Size Standard: $27,500,000 Product Service Code (PSC): R408 Service Description: Program Management/Support Services

2. Acquisition Authority

This acquisition is pursuant to FAR Subpart 19.8 – Contracting with the Small Business Administration (The 8(a) Program). This acquisition is under the 8(a) Business Development Program of the U.S. Small Business Administration (SBA) and the Partnership Agreement (PA) dated February 1, 2002 between the SBA and the Department of Defense (DoD). The SBA Washington Metropolitan Area District Office Requirement Number is 0353/18/0079.

Defense Logistics Agency (DLA) Contracting Services Office - Fort Belvoir (DCSO-FF) issues Request for Proposal SP4705-18-R-0121 and requests offerors to submit technical and price proposals. The solicitation is in accordance with Federal Acquisition Regulation (FAR) Subpart 6.2, Full and Open Competition after Exclusion of Sources and FAR Section 6.204, Section 8(a) Competition. The acquisition, a commercial service, is issued under FAR Part 12, evaluations per FAR Part 15, and limited to eligible 8(a) participants per Section FAR 19.805.

In accordance with FAR 15.101 Best value continuum, the source selection process for this acquisition is the tradeoff process. A tradeoff analysis will be used during the evaluation process pursuant to FAR 15.101-1(a) which states, “A tradeoff process is appropriate when it may be in the best interest of the Government to consider award to other than the lowest priced offeror or other than the highest technically rated offeror.” FAR 15.101-1(c) states, “This process permits tradeoffs among cost or price and non-cost factors and allows the Government to accept other than the lowest priced proposal. The perceived benefits of the higher priced proposal shall merit the additional cost, and the rationale for tradeoffs must be documented in the file in accordance with 15.406.”

3. Instrument Type

The type of instrument for the resultant award is a contract and the letter designation is a “C” in accordance with FAR Section 4.1603 Procedures.

4. FAR 52.216-1 -- Type of Contract (Apr 1984)

The Government contemplates award of a firm-fixed-price contract resulting from this solicitation. (End of provision)

Performance Work Statement Real Property Support Services

SP4705-18-R-0121

Section B – Supplies or services and prices/costs

Total Proposal Amount (Base and Four Option Periods) $

CLIN PWS Description Unit Qty Monthly Amount

Section Price

0001 3.1 Transition-In MO 12 $ $

0001 3.2 Real Property Data Reconciliation MO 12 $ $

0001 3.3 Real Property Office of the Secretary of Defense Quarterly Data Calls MO 12 $ $

0001 3.4 Financial Audit MO 12 $ $

0001 3.5 Real Property Inventory Quality MO 12 $ $

0001 3.6 Real Property Inventory Data Cleanup MO 12 $ $

0001 3.7 Enterprise Business System Solution Support (Non-Energy) MO 12 $ $

0001 3.8 Real Property Enterprise Business System Testing MO 12 $ $

0001 3.9 Enterprise Business System Customer Support (Non-Energy) MO 12 $ $

0001 3.10 Real Property Help Desk (Non-Energy) MO 12 $ $

0001 3.11 Real Property Customer Support (Non-Energy)_ MO 12 $ $

0001 3.12 Real Property Enterprise Business System Level 1 Help Desk (Non-Energy) MO 12 $ $

0001 3.13 Real Property Enterprise Business System Level 2 Help Desk (Non-Energy) MO 12 $ $

0001 3.14 Structured Query Language Report Server and Associated Database MO 12 $ $

0001 3.15 Training Real Property Enterprise Business System LOT 12 $ $

0001 3.16 Travel for Real Property Support and Maintenance MO

0001 3.17 Transition-Out MO 12 $ $

0002 3.18 Enterprise Business System Solution Support (Energy - Option) MO 12 $ $

0003 3.19 Enterprise Business System Customer Support (Energy - Option) MO 12 $ $

0004 3.20 Real Property Help Desk (Energy - Option) MO 12 $ $

0005 3.21 Real Property Enterprise Business System Customer Support (Energy - Option) MO 12 $ $

0006 3.22 Real Property Enterprise Business System Level 1 Help Desk (Energy - Option) MO 12 $ $

0007 3.23 Real Property Enterprise Business System Level 2 Help Desk (Energy - Option) MO 12 $ $

0008 3.24 EBS EEBP Customer Support (Energy - Option) MO 12 $ $

0009 3.25 Surge Capacity (Option) MO 12 $ $

0010 3.26 Facility Support Equipment and Equipment Inventory (Option) MO 12 $ $

0011 3.27 EBS Rollout at New Sites (Optional) MO 12 $ $

0012 3.28 Training SRM (Option) 12 12 $ $

Total Base Period $

CLIN PWS Description Unit Qty Unit Amount

1001 3.2 Real Property Data Reconciliation MO 12 $ $

1001 3.3 Real Property Office of the Secretary of Defense Quarterly Data Calls MO 12 $ $

1001 3.4 Financial Audit MO 12 $ $

1001 3.5 Real Property Inventory Quality MO 12 $ $

1001 3.6 Real Property Inventory Data Cleanup MO 12 $ $

1001 3.7 Enterprise Business System Solution Support (Non-Energy) MO 12 $ $

1001 3.8 Real Property Enterprise Business System Testing MO 12 $ $

1001 3.9 Enterprise Business System Customer Support (Non-Energy) MO 12 $ $

1001 3.10 Real Property Help Desk (Non-Energy) MO 12 $ $

1001 3.11 Real Property Customer Support (Non-Energy)_ MO 12 $ $

1001 3.12 Real Property Enterprise Business System Level 1 Help Desk (Non-Energy) MO 12 $ $

1001 3.13 Real Property Enterprise Business System Level 2 Help Desk (Non-Energy) MO 12 $ $

1001 3.14 Structured Query Language Report Server and Associated Database MO 12 $ $

1001 3.15 Training Real Property Enterprise Business System MO 12 $ $

1001 3.16 Travel for Real Property Support and Maintenance LOT $1.00

1001 3.17 Transition-Out MO 12 $ $

1002 3.18 Enterprise Business System Solution Support (Energy - Option) MO 12 $ $

1003 3.19 Enterprise Business System Customer Support (Energy - Option) MO 12 $ $

1004 3.20 Real Property Help Desk (Energy - Option) MO 12 $ $

1005 3.21 Real Property Enterprise Business System Customer Support (Energy - Option) MO 12 $ $

1006 3.22 Real Property Enterprise Business System Level 1 Help Desk (Energy - Option) MO 12 $ $

1007 3.23 Real Property Enterprise Business System Level 2 Help Desk (Energy - Option) MO 12 $ $

1008 3.24 EBS EEBP Customer Support (Energy - Option) MO 12 $ $

1009 3.25 Surge Capacity (Option) MO 12 $ $

1010 3.26 Facility Support Equipment and Equipment Inventory (Option) MO 12 $ $

1011 3.27 EBS Rollout at New Sites (Optional) MO 12 $ $

1012 3.28 Training SRM (Option) MO 12 $ $

Total Option One Period $

2001 3.2 Real Property Data Reconciliation MO 12 $ $

2001 3.3 Real Property Office of the Secretary of Defense Quarterly Data Calls MO 12 $ $

2001 3.4 Financial Audit MO 12 $ $

2001 3.5 Real Property Inventory Quality MO 12 $ $

2001 3.6 Real Property Inventory Data Cleanup MO 12 $ $

2001 3.7 Enterprise Business System Solution Support (Non-Energy) MO 12 $ $

2001 3.8 Real Property Enterprise Business System Testing MO 12 $ $

2001 3.9 Enterprise Business System Customer Support (Non-Energy) MO 12 $ $

2001 3.10 Real Property Help Desk (Non-Energy) MO 12 $ $

2001 3.11 Real Property Customer Support (Non-Energy)_ MO 12 $ $

2001 3.12 Real Property Enterprise Business System Level 1 Help Desk (Non-Energy) MO 12 $ $

2001 3.13 Real Property Enterprise Business System Level 2 Help Desk (Non-Energy) MO 12 $ $

2001 3.14 Structured Query Language Report Server and Associated Database MO 12 $ $

2001 3.15 Training Real Property Enterprise Business System MO 12 $ $

2001 3.16 Travel for Real Property Support and Maintenance LOT $1.00

2001 3.17 Transition-Out MO 12 $ $

2002 3.18 Enterprise Business System Solution Support (Energy - Option) MO 12 $ $

2003 3.19 Enterprise Business System Customer Support (Energy - Option) MO 12 $ $

2004 3.20 Real Property Help Desk (Energy - Option) MO 12 $ $

2005 3.21 Real Property Enterprise Business System Customer Support (Energy - Option) MO 12 $ $

2006 3.22 Real Property Enterprise Business System Level 1 Help Desk (Energy - Option) MO 12 $ $

2007 3.23 Real Property Enterprise Business System Level 2 Help Desk (Energy - Option) MO 12 $ $

2008 3.24 EBS EEBP Customer Support (Energy - Option) MO 12 $ $

2009 3.25 Surge Capacity (Option) MO 12 $ $

2010 3.26 Facility Support Equipment and Equipment Inventory (Option) MO 12 $ $

2011 3.27 EBS Rollout at New Sites (Optional) MO 12 $ $

2012 3.28 Training SRM (Option) MO 12 $ $

Total Option Two Period $

3001 3.2 Real Property Data Reconciliation MO 12 $ $

3001 3.3 Real Property Office of the Secretary of Defense Quarterly Data Calls MO 12 $ $

3001 3.4 Financial Audit MO 12 $ $

3001 3.5 Real Property Inventory Quality MO 12 $ $

3001 3.6 Real Property Inventory Data Cleanup MO 12 $ $

3001 3.7 Enterprise Business System Solution Support (Non-Energy) MO 12 $ $

3001 3.8 Real Property Enterprise Business System Testing MO 12 $ $

3001 3.9 Enterprise Business System Customer Support (Non-Energy) MO 12 $ $

3001 3.10 Real Property Help Desk (Non-Energy) MO 12 $ $

3001 3.11 Real Property Customer Support (Non-Energy)_ MO 12 $ $

3001 3.12 Real Property Enterprise Business System Level 1 Help Desk (Non-Energy) MO 12 $ $

3001 3.13 Real Property Enterprise Business System Level 2 Help Desk (Non-Energy) MO 12 $ $

3001 3.14 Structured Query Language Report Server and Associated Database MO 12 $ $

3001 3.15 Training Real Property Enterprise Business System MO 12 $ $

3001 3.16 Travel for Real Property Support and Maintenance LOT $1.00

3001 3.17 Transition-Out MO 12 $ $

3002 3.18 Enterprise Business System Solution Support (Energy - Option) MO 12 $ $

3003 3.19 Enterprise Business System Customer Support (Energy - Option) MO 12 $ $

3004 3.20 Real Property Help Desk (Energy - Option) MO 12 $ $

3005 3.21 Real Property Enterprise Business System Customer Support (Energy - Option) MO 12 $ $

3006 3.22 Real Property Enterprise Business System Level 1 Help Desk (Energy - Option) MO 12 $ $

3007 3.23 Real Property Enterprise Business System Level 2 Help Desk (Energy - Option) MO 12 $ $

3008 3.24 EBS EEBP Customer Support (Energy - Option) MO 12 $ $

3009 3.25 Surge Capacity (Option) MO 12 $ $

3010 3.26 Facility Support Equipment and Equipment Inventory (Option) MO 12 $ $

3011 3.27 EBS Rollout at New Sites (Optional) MO 12 $ $

3012 3.28 Training SRM (Option) MO 12 $ $

Total Option 3 Period $

4001 3.2 Real Property Data Reconciliation MO 12 $ $

4001 3.3 Real Property Office of the Secretary of Defense Quarterly Data Calls MO 12 $ $

4001 3.4 Financial Audit MO 12 $ $

4001 3.5 Real Property Inventory Quality MO 12 $ $

4001 3.6 Real Property Inventory Data Cleanup MO 12 $ $

4001 3.7 Enterprise Business System Solution Support (Non-Energy) MO 12 $ $

4001 3.8 Real Property Enterprise Business System Testing MO 12 $ $

4001 3.9 Enterprise Business System Customer Support (Non-Energy) MO 12 $ $

4001 3.10 Real Property Help Desk (Non-Energy) MO 12 $ $

4001 3.11 Real Property Customer Support (Non-Energy)_ MO 12 $ $

4001 3.12 Real Property Enterprise Business System Level 1 Help Desk (Non-Energy) MO 12 $ $

4001 3.13 Real Property Enterprise Business System Level 2 Help Desk (Non-Energy) MO 12 $ $

4001 3.14 Structured Query Language Report Server and Associated Database MO 12 $ $

4001 3.15 Training Real Property Enterprise Business System MO 12 $ $

4001 3.16 Travel for Real Property Support and Maintenance LOT $1.00

4001 3.17 Transition-Out MO 12 $ $

4002 3.18 Enterprise Business System Solution Support (Energy - Option) MO 12 $ $

4003 3.19 Enterprise Business System Customer Support (Energy - Option) MO 12 $ $

4004 3.20 Real Property Help Desk (Energy - Option) MO 12 $ $

4005 3.21 Real Property Enterprise Business System Customer Support (Energy - Option) MO 12 $ $

4006 3.22 Real Property Enterprise Business System Level 1 Help Desk (Energy - Option) MO 12 $ $

4007 3.23 Real Property Enterprise Business System Level 2 Help Desk (Energy - Option) MO 12 $ $

4008 3.24 EBS EEBP Customer Support (Energy - Option) MO 12 $ $

4009 3.25 Surge Capacity (Option) MO 12 $ $

4010 3.26 Facility Support Equipment and Equipment Inventory (Option) MO 12 $ $

4011 3.27 EBS Rollout at New Sites (Optional) MO 12 $ $

4012 3.28 Training SRM (Option) MO 12 $ $

Total Option Four Period $

SECTION 1 – INTRODUCTION

1.1 Vision

Provide superior quality support to the Defense Logistics Agency (DLA) Headquarters (HQ) Staff, the Installation Management (DM) Facilities & Equipment (I) HQ Staff, the Installation Operations (DF) Site Staff, and stakeholders in maximizing real property (RP) and plant maintenance performance in an SAP environment.

1.2 Mission

The DLA provides worldwide logistical support to the Department of Defense (DoD), operating from facilities in the U.S. and overseas. These facilities include distribution centers, warehouses, administrative space, industrial plants, and fuel storage, transmission, and dispensing systems.

The DM-I, a Directorate within the DLA HQ, provides RP and personal property mission support regarding the life cycle management of Plant, Property, & Equipment (PP&E) for all DF field sites. DM-I is responsible for developing overarching policy, guidance, procedures, and reporting requirements; providing oversight and assistance; evaluating resource requirements;

developing Program Budget Review and budget formulation recommendations; and providing budget resource allocation and execution recommendations for the sites. The DLA uses the Enterprise Business System (EBS), and other automated tools, for RP facility management and plant maintenance.

1.3 Background on Support

This Performance Work Statement (PWS) describes the work required to provide analytical, operational, and technical assistance to support the DLA Enterprise. This support shall be coordinated through the DM-I Facilities Sustainment & Equipment (DM-IS) Division. The vendor will provide personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and non-personal services as defined in this PWS.

1.3.1 Scope

The Contractor must be able to accomplish tasks as listed in the PWS. Please note, as more information becomes available, the Government might slightly refine what needs to be accomplished. The level of effort required will not be increased.

Under the provisions of this PWS, the RP occupied by DLA HQ and the following DLA MSCs shall be supported:

1. New Cumberland, Pennsylvania:

a. DLA Installation Operations Distribution

b. DLA Distribution

c. DLA Installation Management Susquehanna

2. Columbus, Ohio: DLA Installation Operation Columbus & DLA Land & Maritime,

3. Richmond, Virginia: DLA Installation Operation Richmond & DLA Aviation

4. Philadelphia, Pennsylvania: DLA Installation Operation Philadelphia & DLA Troop Support

5. Battle Creek, Michigan: DLA Installation Operation Battle Creek & DLA Disposition

6. Kaiserslautern, Germany DLA Installation Operation Europe and Africa & DLA Europe and Africa

7. Pearl Harbor, Hawaii: DLA Installation Operation Pacific & DLA Pacific

8. San Joaquin, California: DLA Installation Operation

9. MacDill AFB, Florida: DLA Central

10. Mechanicsburg, Pennsylvania: DLA Document Services

11. Fort Belvoir, Virginia: DLA HQ McNamara Complex

a. DLA Installation Management, Facilities & Equipment

b. DLA Installation Operation Fort Belvoir

c. DLA Installation Operation Energy

d. DLA Energy

e. DLA Strategic Materials

Work will not start at a site until the contractor has full concurrence from DM-I. It is the contractor’s responsibility to coordinate with the applicable DF Site Directors, DLA Major Support Commands (MSCs), installation/site personnel, Service RP personnel, Facility Managers, Installation Level Support Engineers, and Service HQ/MAJCOM or other government representatives.

1.3.2 Historical Description

Under 10 USC 2682, RP used by a Defense agency (such as DLA) must be under the administrative jurisdiction of a Military Department (MILDEP). The DLA is either a tenant of the Military Services/General Services Administration (GSA) or serves as a host under a Memorandum of Agreement (MOA) with a MILDEP. In addition, DLA has numerous long-term commercial facility use agreements and international agreements with foreign governments, essential to carrying out logistics that support the global combat mission.

The DLA has entered into an MOA with the Army to operate four sites in New Cumberland, Pennsylvania; Richmond, Virginia; Columbus, Ohio; and San Joaquin, California. As a condition of these agreements, DLA maintains the Army Real Property Inventory (RPI) system for these sites. Other DLA activities are located on sites owned or operated by GSA including, but not limited to, DLA HQ, DLA Strategic Materials, and DLA Disposition Services.

Additionally, DLA has numerous global commercial leases to include capital leases that are not through the GSA.

The DLA uses EBS, a SAP-based platform, to warehouse and manage the DLA RP Inventory (RPI). EBS is a modular-based system that addresses and integrates all aspects of property management, reporting, recording, and financial management. All tasks in this PWS are to be carried out in the context of the EBS Real Estate Flexible Module (RE-FX); Project Systems

Module (PS); Business Objects, Financial Asset Management Module; and the Plant Maintenance (PM) Module.

1.3.3 Objective

The objective of this PWS is to obtain support for comprehensive RP functions. The Government intends to improve the support delivered to enterprise managers and customers in sustaining, auditing, accounting, and reporting on the Sustainment, Restoration and Modernization (SRM) program, EBS, and the RPI.

1.4 Type of Contract

The government plans to award of a firm-fixed price contract.

SECTION 2 – GENERAL REQUIREMENTS

2.1 Place of Performance

The place of performance will be the Contractor’s facility.

2.2 Period of Performance

The period of performance will be a one 12-month base period and four 12-month option periods as detailed in the table below.

PERIOD OF PERFORMANCE

Periods Start End Base Period September 13, 2018 September 12, 2019 Option One September 13, 2019 September 12, 2020 Option Two September 13, 2020 September 12, 2021 Option Three September 13, 2021 September 12, 2022 Option Four September 13, 2022 September 12, 2023

2.3 Service Hours

The Contractor shall provide service Monday through Friday from 8:00 am to 4:30 pm Eastern Standard Time (EST).

2.4 RP Help Desk Hours

Contractor shall provide real property help desk support as follows:

Monday, Wednesday, and Friday: 8:00 am to 5:00 pm EST Tuesday and Thursday: 12:00 pm to 8:00 pm EST

2.5 Identification of Contractor Employees

All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

2.6 Key Personnel

2.6.1 Identification and Resumes

The contractor shall identify all key personnel and provide resumes that include: clearance level, information assurance certification, other relevant certifications (computing environment certification), functional expertise, technical expertise, background, experience, education, and current job functions.

2.6.2 Qualifications

Contractor shall provide key personnel who are:

(1) Knowledgeable in management procedures for administrative, distribution, warehouse, industrial plants, and petroleum facilities; experience in project requirement preparation, economic analysis, programming, planning, design, and construction; and experience in development and training of real property management applications.

(2) Subject Matter Experts (SMEs) in the specific tasks which they are assigned to perform. As relevant to each task, contractor personnel will demonstrate a working knowledge of installation infrastructure, RP, and facility support.

Contractor shall provide SMEs who possess working knowledge in facility management, financial regulations and laws, to advise DLA during the planning and execution of Business and Implementation Plans, real property systems, (such as the SAP-based platform EBS) and equipment life cycle management.

(3) Fully trained that have adequate background and expertise to complete all task in this PWS and work independently.

(4) Experienced in providing quality service and support for the task areas specified in the PWS.

(5) Familiar with all DLA, DoD, and MILDEP Real Property policies and procedures.

(6) Knowledgeable of DoD project management, RPIR/RPAR/CIPR, FIAR, DoD Financial Management Regulations, and CFOA.

(7) Experienced in SAPTM applications and SQL.

(8) Fluent in speaking, reading, writing and understanding the English language including unique technical terminology required to perform services.

2.6.3 Critical Areas of Support

The Government considers key personnel to be individuals assigned to the following labor categories: Program Manager, Facility Management Analyst, Financial Analyst, Real Property Analyst, and Data/Software Analyst?

2.6.3.1 Project Manager

Professional Experience (minimum): 5 years of experience as senior manager or technical advisor in DoD Real Property, Master Planning, SAP, or field related to RP (buildings and structures). Professional experience should also include strong knowledge of various software, scheduling, and audits.

Functional Responsibility: Provides project management and/or senior advisory support for complex programs/projects. Provides decisive direction for business, technical, and personnel management involving multi-disciplinary and diverse functional activities.

Responsible for the overall management, in terms of technical quality, cost, and schedule, utilizing SAP. Performs data analysis and performs various technical training in Real Property and SAP related systems.

Education (minimum): Bachelor’s Degree from an accredited University or Project Management Professional (PMP) Equivalent. Educational requirement may be substituted by 10 years of directly related experience.

2.6.3.2 Facility Management Analyst (DoD Plant Maintenance)

Professional Experience (minimum): 5 years of experience as senior manager or technical advisor in the field of operation, maintenance, material management, and equipment inventory relating to facilities (i.e., buildings, structures, and equipment).

Functional Responsibility: Provides facility and material support in the operation, maintenance, and inventory of buildings, warehouses, and equipment in coordination with DLA personnel. Uses expertise in maintaining and reviewing data within EBS.

Education (minimum): High school with 5-10 years of directly related experience.

2.6.3.3 Financial Analyst (DoD Rules and Regulations)

Professional Experience (minimum): 5 years of experience in DoD financial regulatory guidelines.

Functional Responsibility: Provides financial support for RP and projects. Works with DLA to ensure that DoD financial regulations and guidelines are correctly captured in DLA’s EBS (Enterprise Business System).

Education (minimum): MBA with 5 years of experience or undergraduate degree with equivalent experience and 10 years of directly related experience.

2.6.3.4 Real Property Analyst (DoD Real Property)

Professional Experience (minimum): 5 years of direct experience in DoD Real Property.

Functional Responsibility: Provides RP support for classification of complex structures and facilities and provides various reports utilizing SAP. Performs book-to-book reconciliation of various DoD facilities.

Education (minimum): High School Diploma or higher with 5 years of direct experience.

2.6.3.5 Data/Software Analyst (SAP-based Platform with Emphasis on EBS)

Professional Experience (minimum): 5 years of direct experience in working with SAP, providing software and data base solutions.

Functional Responsibility: Provides RP data base support and reporting. Performs troubleshooting to solve complex software or IT issues relating to SAP. A high level of proficiency in SQL and SAP is a must.

Education (minimum): BS MIS/CS, High School Diploma with 10 years directly related IT experience, or equivalent certification/training in SQL/IT with 5 years of experience.

2.6.4 Conduct

Contractor’s key personnel shall conduct themselves in accordance with acceptable business decorum at all times. The Contractor shall remove any individual from the site whose continued presence or employment is deemed by the Contracting Officer to be contrary to the public interest or inconsistent with the best interest of national security. Should the Government deny access to Government facilities for any of the Contractor’s personnel for security or personal conduct reasons, or request removal of Contractor employees, such removal shall not relieve the Contractor of the requirements in this PWS.

2.6.5 Removal

Key personnel may not be added nor removed from this effort without express approval of the Contracting Officer. Copies of the requests and approvals for new assignees, removal, and reassignment to the project shall be maintained in the contact file. In the event a substitution is required, the Contractor will provide a resume for the nominated individual, who will possess qualifications equivalent to the identified key person. Substitutions will be approved in writing by the COTR or the CO, and/or the designated Government representative. Copies of the requests and approvals for new assignees, removal, and reassignment to the project shall be maintained in the contact file.

2.7 Limited Use of Data

Performance of this effort may require the contractor to access and use data that is propriety to a Government agency or Government contractor, which is of such a nature that its dissemination or use other than in performance of this effort would be adverse to the interests of the Government and/or others. Thus, the contractor and contractor personnel shall not divulge or release data or information developed or obtained in performance of this effort until made public by the Government, except to authorized DLA Government personnel or upon written approval of the KO. The contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend, other that as required in the performance of this effort. Nothing herein shall preclude the use of any data independently acquired by the contractor without such limitations or prohibit an agreement at no cost to the Government between the contractor and the data owner which provides for greater rights to the contractor.

2.8 Security Requirements

Security requirements include, but are not limited to the sub-sections below (2.8.1-2.8.7.15).

2.8.1 Security Clearance Level

The security clearance level is public trust.

2.8.2 Security Background Check and Building Access

Personnel shall be US citizens. Contractor’s key personnel shall be required to complete the Government’s security background check documentation, Standard Form 85P (Questionnaire for Public Trust Positions), credit release, and be fingerprinted in order to obtain a Common Access Card (CAC). The COR will provide the Contractor with security forms and security personnel resources to validate contractor’s eligibility, status, and acceptability following National Agency and Local Checks (NALC).

CAC access is required for all DLA electronic information with no exceptions. The positions on this contract are non-critical sensitive positions. A NALC requires fingerprinting and submission of a complete SF-85P, Questionnaire for Public Trust Positions, and a credit release.

Fingerprinting and submission of a complete SF-85P and credit release to the servicing Federal security office are required before the contractor will be allowed unescorted access and allowed to work at a Federal facility. Access to Federal government computer systems will not be granted until results of the Federal Bureau of Investigation (FBI) National Criminal Records Database are received and indicate that the contractor has no disqualifying criminal record.

2.8.3 Security Investigation

Contractor’s key personnel shall have an active security investigation that has been favorably adjudicated at the level appropriate for the required system access before performing services under this PWS.

2.8.4 Government Furnished Computer Access

All Contractor personnel provided Government-furnished computer access shall observe local Automated Information System policies and procedures directed by the Information System Security Officer (ISSO).

2.8.5 DoD Form 254

Contractor’s key personnel shall complete a DoD Form 254 to document access to DoD classified information located at Defense Logistics Agency, 8725 John J. Kingman Road, Fort Belvoir, VA 22060.

2.8.6 Information Assurance Contractor Training and Certification

2.8.6.1 The Contractor shall ensure that personnel accessing information systems have the proper and current information assurance certification to perform functions IAW DoD 8570.01-M, Information Assurance Workforce Improvement Program. Contractor personnel supporting information assurance functions, as described in Chapters 3, 4, 10, and 11 of DoDD 8570, shall be appropriately certified prior to being engaged. Additional mandatory training on local or system procedures may be provided by DLA Information Operations, Operational Energy Applications Office. The Contracting Officer will ensure that Contractor personnel are appropriately certified and provide verification to the Defense Eligibility Enrollment System (DEERS) or other appropriate Defense Manpower Data Center (DMDC) database (https://www.dmdc.osd.mil).

2.8.6.2 Upon request by the Government, the Contractor shall provide documentation supporting the information assurance certification status of personnel performing information assurance functions.

2.8.6.3 Contractor personnel who do not have proper and current certifications shall be denied access to DoD information systems for the purpose of performing information assurance functions.

2.8.7 Common Access Card Procedures

Performance under this contract will require the contractor to obtain a CAC. When CACs are issued under this contract, the contractor shall complete and comply with the following steps to http://www.dmdc.osd.mil)./ obtain, control, and turn-in Government-issued CACs, as well as establish procedures to control and account for contractor CACs at all times. This process is only for the issuance and accountability of CACs. Contractors may be required to provide additional forms and follow additional procedures for other forms of access and/or background/security checks depending on local site/installation requirements.

2.8.7.1. The Contractor has each contractor employee requiring a CAC complete and sign Sections I and II of the DD Form 1172-2. The instructions for completing the DD Form 1172-2 are located at http://www.cac.mil/docs/1172-2-Instructions.pdf.

2.8.7.2. For Section II, Block 22, the contractor employee signs and the DD Form 1172-2 is then forwarded by the contractor. This provides verification for the employee information. If the contractor is submitting a DD Form 1172-2 for him/herself (e.g., the owner) with no higher authority above them for verification, then the signature in Block 22 must be notarized to verify identity.

2.8.7.3 The contractor forwards the DD Form(s) 1172-2 via hand-carry, secure mail, or encrypted email to (NOTE: The contractor may forward these forms individually or as a group):

(1) The COR for the contract, if a COR was designated.

(2) The CO for the contract, if no COR was designated.

2.8.7.4. Each contractor employee must verify his/her account information upon receipt of a username and password for the Trusted Associate Sponsorship System (TASS). A Government employee will directly provide this information to the contractor, as well as the web link for

TASS.

2.8.7.5. Each contractor employee will receive an email via TASS when his/her account has been approved. The email will notify the employee to obtain a Government-issued CAC from the nearest Real-Time Automated Personnel Identification System (RAPIDS) office. The email will also provide a link that identifies the locations of RAPIDS offices.

2.8.7.6. Each contractor employee shall obtain his/her issued CAC from the RAPIDS office.

2.8.7.7. The contractor, within one (1) business day of issuance, provides written notice via email to the COR (or the CO, if no COR was designated) for each contractor CAC issued identifying the contractor employee’s name, the date of issuance, and the date of expiration of the CAC.

This notification may be made individually for each contractor employee or together for a group of contractor employees.

2.8.7.8. The contractor establishes procedures to control and account for Government-issued contractor CACs at all times, to include the following:

(1) Ensure contractor CACs issued for this contract are only used for the purpose of performing under this contract.

(2) Ensure contractor CACs are secured in a manner that precludes unauthorized use and that recognizes the CAC is the property of the U.S. Government.

(3) Ensure contractor employees do not abuse or place holes in their CACs.

(4) Ensure contractor employees do not display their CACs in public.

2.8.7.9. If a contractor CAC is lost or stolen:

http://www.cac.mil/docs/1172-2-Instructions.pdf

(1) The contractor employee shall immediately notify the contractor that the contractor CAC has been lost or stolen.

(2) The contractor shall immediately notify the COR (or the CO, if no COR was designated), detailing the circumstances regarding the lost or stolen contractor CAC, as follows:

(a) In person, followed within one (1) business day by a written notice via email, or

(b) In writing, via email, or

(c) By telephone, followed within one (1) business day by a written notice via email

(3) The contractor shall report the lost or stolen CAC card to the local DLA Police/host installation police, who will provide the contractor a police report. If there is no local DLA Police/host installation police, or no police report is provided, the contractor shall provide information to the COR/CO, as applicable, detailing the circumstances of how the CAC was lost or stolen. The COR/CO will provide a memorandum for the contractor employee to support issuance of new CAC.

(4) The contractor has the contractor employee bring the report/memorandum to the nearest RAPIDS office. If the CAC can be reissued within 24 hours, bring the report/memorandum to the nearest CAC office for reissue. If the CAC cannot be reissued in 24 hours, follow the steps for a new CAC, beginning at Step 1.

2.8.7.10. If the expiration date for a contractor CAC is prior to completion of the contract and the contractor employee is to continue working under the contract and still requires a CAC, the contractor:

(1) Notifies the COR as follows:

(a) In person, followed within one (1) business day by a written notice via email, or

(b) In writing, via email, or

(c) By telephone, followed within one (1) business day by a written notice via email

(2) No less than two (2) weeks prior to the current CAC’s expiration date, completes and complies with the steps above beginning with Step 2 for issuance of a new contractor CAC for the employee.

(3) Brings the expiring CAC to the RAPIDS office for turn-in and receives new CAC.

(4) Notifies the COR once a new CAC has been issued.

2.8.7.11. The contractor/contractor employee turns in any found CACs immediately, via hand carry, to the nearest Federal law enforcement office.

2.8.7.12. The contractor immediately collects all contractor CAC(s) from the contractor employee(s) at:

(1) Contract completion or termination

(2) Termination/reassignment of an employee (this includes any reason the employee is no longer working for the contractor under the contract or otherwise no longer requires a

CAC)

2.8.7.13. The contractor:

(1) For contract completion or termination – within one (1) business day after collecting the contractor CAC(s), arranges for turn-in via one of the below methods:

(a) If the COR/CO is co-located or near enough that in-person transfer of CACs can be arranged, the contractor:

1. Arranges to meet the COR (or the CO, if no COR was designated) to turn-in the collected contractor CAC(s).

2. Hand-carries all collected contractor CACs for turn-in to meet the COR (or the CO, if no COR was designated).

3. Completes and signs the Government-Issued Contractor CAC Turn-In Receipt with the COR (or the CO, if no COR was designated). The contractor is provided a copy of the receipt.

(b) If in-person transfer of CAC cannot be arranged, the contractor:

1. Sends, via certified mail, the CACs to the COR/CO. The contractor includes in the package the Government-Issued Contractor CAC Turn-In Receipt, with signed acknowledgement of contractor turn-in.

2. Notifies COR/CO that CACs have been sent via certified mail.

3. Receives a completed copy of the receipt from the COR/CO once the COR/CO has received the CACs.

(2) For termination/reassignment of an employee:

(a) Immediately notifies the COR (or the CO, if no COR was designated) that the employee is no longer working for the contractor under the contract or otherwise no longer requires a CAC, as follows:

1. In person, followed within one (1) business day by a written notice via email, or

2. In writing, via email, or

3. By telephone, followed within one (1) business day by a written notice via email

(b) Follows the turn-in procedures above for contract completion or termination, as applicable.

2.8.7.14 Contractor Reporting Requirements: The contractor is required to submit, on a monthly basis, to the COR (or the CO, if no COR was designated) a report of all employees working on the contract who have been issued CAC cards and a verification of whether each listed employee still requires a CAC. The report must note where changes have occurred (additions or deletions) since the previous month. Contractor employees who already have a CAC related to another DLA or DoD contract must be included in the monthly report. Contractor shall note the issuing organization and the CAC expiration date. Contractor is still responsible for notifying the COR/CO when the individual is no longer working under the subject contract.

2.8.7.15 The above procedures have been established as a DLA security measure. Contractors are advised that failure to comply with any of the above requirements will be considered a violation of the terms and conditions of the contract and the Contracting Officer may take action to remedy such violations. Specifically, failure to safeguard, follow these procedures, including reporting requirements, or turn-in CACs within the established timeframes, may result in the following actions, which are in addition to other actions the Contracting Officer may take under governing law and regulation and the terms and conditions of the contract:

(1) Immediate work stoppage (issuance of a stop work order), not to be lifted until resolution of CAC issue

(2) Disapproval of invoices and delay of payment

(3) Withholding of final payment (in accordance with FAR 52.204-9)

(4) Documentation of CAC Non-Compliance in the Contractor Performance Assessment

Reporting System (CPARS)

SECTION 3 – PERFORMANCE REQUIREMENTS

To assist vendors in their proposals, the Government has included an estimate of the labor categories and number of hours needed to complete the stated requirements. These are only ESTIMATES. It is the contractor’s responsibility to propose the labor categories and hours they feel are needed to best fulfill the stated requirements.

3.1 Transition-In

Task 1: CLINs 0001, 1001, 2001, 3001, and 4001

The contractor shall perform the following within 1 month of contract award:

1. Become familiar with EBS module (see paragraph 1.3.2) functionality by reviewing training, job aids, Standard Operating Procedures, literature, and desk guides.

2. Provide a copy of deliverables as described in Section 5

3. Interface with the incumbent to comprehend current processes, file structure, and file storage. Ensure the latest copies of all files and records are captured.

4. Discuss migration and transfer of SQL Report Server, Associated Data Base, and Data including stand up time frame and operational capability

5. Receive a copy of all reports listed in section 3.21 from the incumbent

6. Receive instructions from the incumbent on generating reports

7. Receive all open customer support service call tickets from the incumbent

8. Receive details of all on-going work

9. Set up an initial meeting with DM-I staff

Estimate: 1 Program Manager, 160 hours

3.2 Real Property Data Reconciliation

Task 2: CLINs 0001, 1001, 2001, 3001, and 4001

The contractor shall provide technical support to DLA Installation Support for real property data reconciliation. The contractor shall monitor EBS RP baseline, validate RP data elements, perform quality assurance and control, and assist DLA to ensure full reconciliation of all RP data elements with the military services official database. This support targets RP personnel in the performance of their functions to include the following:

a. Prepare and extract data for reconciliation and provide output in Excel format.

b. Meeting development: Coordinate with DM-I representative to schedule the meeting with MILDEP RPAO, HQ DLA RP Personnel, and MSC RP Personnel.

c. Facilitate meeting and perform related administrative duties to include compiling meeting minutes, making changes in on Excel Report, finalizing minutes for HQ coordination, and distributing approved minutes to attendees.

d. Coordinate and track data changes with directed milestones and follow up for closure to

DLA HQ personnel.

e. Draft a completion certification for DLA HQ Personnel after all corrective actions have been performed.

f. Responsible for uploading all supporting documentation to DLA SharePoint.

Estimate: 1 Real Property Analyst, 654 sites, 17,000 records, 3 military departments, approximately 20 hours per week

3.3 Real Property Office of the Secretary of Defense Quarterly Data Calls

Task 3: CLINs 0001, 1001, 2001, 3001, and 4001

The contractor shall produce Office of the Secretary of Defense (OSD) reports on a quarterly/as required basis.

1. Produce and validate quarterly report no later than 5 working days after quarter has closed based on the OSD requirement.

b. Submit report to HQ personnel for review, validation, and concurrence.

c. After approval, upload report to OSD SharePoint.

d. Analyze and manage the OSD reconciliation data.

e. Update the RPI OSD Reconciliation Tool and complete, finalize, and submit the updated

RPI.

Estimate: 1 Data /Software Analyst. 8 hours/quarter

3.4 Financial Audit

Task 4: CLINs 0001, 1001, 2001, 3001, and 4001

The contractor shall assist reporting entities in achieving audit readiness by collecting, organizing, supplementing data and direct supporting documentation, including internal control documentation and substantive, supporting documentation, used by a reporting entity to support financial statement assertions. The contractor shall collect, organize and maintain financial management data represented by supporting fields in the Accountable Property System of Record. Additionally, participate in audit readiness by performing the following:

1. Assist DM-I with periodic reviews of project close-outs

a. Identify open projects

b. Provide solutions for project close-outs

2. Work with DM-I and J6 to implement fiscal directives into EBS rules as applicable

Estimate : 1 Financial Analyst 16 hours/week 2 Real Property Analyst 16 hours/week

1 Data/Software Analyst 16 hours/week

3.5 Real Property Inventory Quality

Task 5: CLINs 0001, 1001, 2001, 3001, and 4001

The Contractor shall conduct a quality assurance/control of the DLA RP database and the OSD Real Property Asset Database (RPAD), maintaining the DLA inventory as listed below.

a. Capture determination and documentation of changes in the real property inventory.

b. Evaluate individual data records for compliance with reporting DoD Standards (DoDI

4165-14—i.e., RPIR, Real Property Acceptance Requirements (RPAR), the Real Property Construction-In-Progress Requirements (RPCIPR), and others, if applicable.

c. Verify records exceeding published limits for the OSD Models.

d. Monitor and report monthly to COR and/or designated Government representative new real property, plant, equipment, and land records that have changed status (created or deleted by field activities) during the past month and the list of real property, plant, equipment, and land records that have missing or invalid data elements.

Estimate : 1 Senior Real Property Analyst, 8 hours/week 1 Data Software Analyst, 8 hours/week

3.6 Real Property Inventory Data Cleanup

Task 6: CLINs 0001, 1001, 2001, 3001, and 4001

The Contractor shall provide expertise, recommendations, and support to the EBS real property modules (RE-FX and PS).

a. Comprehensive knowledge of EBS RE-FX and PS modules; Army, Air Force, Navy, Marine Corps, and National Guard RP systems; OSD Real Property Assets Database (RPAD); and all supporting RPI systems.

b. Analyze relevant data from these various systems.

c. Manage and compare databases for the purpose of working the reconciliation with the

MILDEP.

d. Perform data analysis, reviewing evidentiary material and developing required reports.

e. Recommend an action plan and proposed solution.

f. Coordinate with the various MSCs, HQ Personnel, and Services to implement a solution set.

g. Coordinate and prepare an In-Process Review (IPR) meeting every two weeks to review progress and status of each sub-task and submit quarterly progress reports covering these deliverables within seven (7) days of the end of each quarter in a format agreed upon by the COR. The DLA can provide a copy of an existing IPR report upon request.

Estimate : 1 Real Property Analyst, 4 hours/week

3.7 EBS Solution Support (Non-Energy)

Task 7: CLINs 0001, 1001, 2001, 3001, and 4001

DLA uses a SAP-based platform named EBS to warehouse and manage the DLA RPI. EBS is the DLA official RP system of record used to track and manage the repair, maintenance, and capital improvement data. All tasks in this PWS shall be carried out in the context of the EBS RE-FX, PS, and the PM modules. These modules are integrated into Financial Accounting (FI) and Material Management (MM). EBS also refreshes the Business Warehouse (BW) for the generation of Business Object (BO) reports. The contractor shall provide EBS support to DLA RP personnel for specialized management and analysis of the DLA RP, facility maintenance, and project data that may include the following:

a. Support DM-I Business Processes Analysts (BPA) in viewing, analyzing, and identifying data and system errors. Manual database changes shall be an exception performed only under extreme conditions. No such change shall be undertaken or facilitated by the contractor without documentation as to what was modified, why, and the approval by the EBS government representative based on established procedures and policies.

b. Provide reporting assistance for special data calls and ad-hoc queries.

c. Assist in the development of Job Aids and other documents to enhance user experience and workforce productivity.

d. Analyze data for the purpose of developing recommended solutions.

e. Coordinate with the field activities and HQ DM-I representatives on EBS related issues.

f. Assist field activities with EBS related problems and document solutions to EBS processing issues to be used later for case studies and training.

g. Coordinate and prepare an IPR meeting every two weeks to review progress and status of each sub-task and submit quarterly progress reports covering this deliverables within seven (7) days of the end of each quarter in a format agreed upon by the COR. The DLA can provide a copy of an existing IPR report upon request.

Estimate 3 Real Property Analyst 8 hours/day, 40 hours/week

3.8 Real Property EBS Testing

Task 8: CLINs 0001, 1001, 2001, 3001, and 4001

DLA requires occasional testing support for system changes and upgrades. The contractor shall provide support as follows:

a. Assist with system and user acceptance testing to assess if the system can support day-to-day business and user scenarios and ensure the system is sufficient and correct for business usage.

b. Provide testing support for EBS that may include user acceptance testing (UAT), periodic testing in software maintenance phases for system changes using various end user roles, customer support testing, and user authorization and roles testing, as needed.

c. Generate evidence of testing results using reports, test scripts, and screenshots, as necessary or upon request. Test scripts or specific test scenarios may be furnished by EBS government SME or other representatives to be executed by the contractor.

d. Use real world scenarios to execute test cases, having in-depth business knowledge of

DLA’s processes, when practical. Contractors selected to support testing efforts must have adequate knowledge of the business process for which they are providing testing support.

e. Assist in validating that the application configuration supports user data and workflow collection needs, assess usability of the application, and report any unanticipated software behaviors using test or live data to ensure that business requirements and processes are being fulfilled.

Estimate: 2 Real Property Analyst, 8 hours/week

3.9 EBS Customer Support (Non-Energy)

Task 9: CLINs 0001, 1001, 2001, 3001, and 4001

The Contractor shall provide expertise and support for the EBS Modules (See Paragraph 1.3.2) utilized to perform DLA RP management functions. DLA personnel contact the help desk via telephone, e-mail, web portal, or other available on-line collaboration tools for problem reporting.

Estimate: 1 Real Property Analyst, 8 hours/week

3.10 Real Property EBS Customer Support (Non-Energy)

Task 10: CLINs 0001, 1001, 2001, 3001, and 4001

DLA personnel contact the help desk via telephone or e-mail to report problems.

The contractor shall operate and maintain a Help Desk for DLA HQ and field personnel from 8:00 am EST to 5:00 pm EST for Monday, Wednesday, and Friday…