CRPSS_Q&A.PDF

Submission 1

Question 1: Companies are required to provide 20 information elements for each of the three past performances submitted yet each past performance was limited to one page. In order to full write about past performance and answer all 20 information elements requested, could past performance page limit be increase?

Answer 1: Past performance page limit will not increase.

Question 2: Will introductory page and table of content count against the page count in the past performance volume?

Answer 2: Cover sheet and table of content will not be counted. See Amendment 0001.

Question 3: We count the requirements for Help Desk support to be five different Help Desks (3.9 Help

Desk for DLA HQ; 3.10 Level 1 Help desk for DLA sites; Level 1 Help desk for DLA Energy; 3.11 Level 2 Help Desk for DLA sites; Level 2 Help Desk for DLA Energy). Are we correct in our count for the different Help Desk requirements?

Answer 3: The requirement is for two help desks as follows: Defense Logistics Agency

(DLA) and DLA Energy. See Amendment 0001.

Question 4: Is there government work area to support the Help Desk functions or is all of this work being done at Contractor locations?

Answer 4: There is no Government work area to support the help desk functions.

Question 5: Is all of the requirements within this RFP currently being performed by an incumbent contractor? What is the number of FTEs currently doing this work?

Answer 5: Contact the Corp of Engineers for any questions regarding the incumbent contractor.

Submission 2

Question 1: PWS, paragraph 2.6.3, page 9 of 57: In reference to key personnel, PWS section 2.6.3 states, “The Government considers key personnel to be individuals assigned to the following labor categories: Program Manager, Facility Management Analyst, Financial Analyst, Real Property Analyst, and Data/Software Analyst.” Given that these labor categories are appropriate to perform the scope of the requirements, the cited paragraph means that offerors are to provide resumes and letters of intent for the full complement of proposed staff.

However, during Industry Day the Government indicated that there would be five key positions and only five resumes required and no letters of intent. Please clarify the number of key personnel resumes required to be submitted with offeror proposals and whether letters of intent are required.

Answer 1: Offerors decide the number of resumes. Letter of Intent only applies to those key personnel that are not currently employed by the Contractor. For those key personnel, Contractor shall submit a letter of intent signed by the proposed key personnel to accept the proposed position. See Amendment 0001.

Submission 3

Question 1: The Past Performance Volume (Volume II) is restricted to 3 pages. Is this 3 pages per

Narrative or 3 pages total? If total, would the government consider extending the page limit to account for the detailed narrative required (challenges, lessons learned, successes, etc.)? 3 Pages per Narrative would be sufficient to meet this requirement.

Answer 1: Per Volume II, page limit is one single-sided page for each past performance example for a total of three pages. See Amendment 0001.

Question 2: The proposal submission deadline is June 1, 2018. Would the government consider extending the deadline by 2 weeks (to June 15, 2018) to provide industry with an adequate time to revise approach based on the government's Answer to industry questions?

Answer 2: The due date of June 1, 2018 remains unchanged.

Question 3: Questions Regarding PWS: Regarding SAP's REFx module:

Are you using Architectural and Usage views of Master Data

Answer 3: Only usage views

Question 4: Regarding SAP’s REFx module Are you currently using Real Estate Contracts?

Answer 4: Yes

Question 5: Regarding SAP’s REFx module Are you using WBS Elements/Internal Orders as a cost collector?

Answer 5: Yes

Question 6: Regarding SAP’s REFx module How many assets do you have under the General Fund?

Answer 6: None

Question 7: Regarding SAP’s REFx module How many assets do you have under the Working Capital Fund?

Answer 7: 17,184

Question 8: RFP, Section L, para (E) Addendum to 52.212-1(b) Submission of offerors, page 33

May offerors use reduced font size in headers/footers?

Answer 8: Font size of 10 may be used for headers and footers. See Amendment 0001.

Question 9: RFP, Section L, para (E) Addendum to 52.212-1(b) Submission of offerors, page 33

May offerors use reduced font size in tables and graphics?

Answer 9: Font size of 10 may be used only for the tables provided in the RFP and PWS.

Offerors shall not include any other tables or graphic. See Amendment 0001.

Question 10: RFP, Proposal Organization/Page Limits, page 34: Will Cover Sheets and Table of

Contents be excluded from each volume’s page limit?

Answer 10: Cover sheet and table of content will not be counted. See Amendment 0001.

Question 11: RFP, Volume I – Combined Technical/Risk, Page 36: “Offeror shall not discuss any work they are currently performing or what they have done in the past in Volume I. Offerors shall only discuss how they plan to perform Comprehensive Real Property Support services.” To be compliant with the requirements for the Resumes section of Volume I, offerors will need to discuss current and prior experience of their employees and what experience they have acquired while working on the offeror’s contracts. Are offerors permitted to discuss current and past performance of the offeror in the Key Personnel Resumes in relation to the employees’ duties and experience?

Answer 11: Offerors shall submit resumes in accordance with the PWS. This above language has been removed from Volume 1 – Combined Technical/Risk and placed into Paragraph 1.1 Transition Plan. See Amendment 0001.

Question 12: RFP, 5.2.3 Key Personnel Plan, page 48: Are Letters of Intent excluded from the Key

Personnel Plan page limit?

Answer 12: Letters of Intent are not counted toward the Key Personnel Plan page limit.

See Amendment 0001.

Question 13: RFP, page 18-19, PWS, page 63: At the Pre-solicitation Conference, it was stated that one person could fill more than one key personnel assignment. Please confirm that has not changed. Furthermore, if one person will fill two key personnel roles, are two separate resumes still required?

Answer 13: Offerors decide the number of resumes.

Question 14: PWS, Page 8, para 2.3 and para 2.4: Please clarify the difference between Contractor service hours and RP Help Desk hours.

Answer 14: Contractor Service Hours is the general weekly work schedule. RP Help desk hours is just for the help desk to compensate for Pacific and Europe time differences. See Attachment 0001.

Question 15: PWS, para 3.2.e, page 18: “Draft a completion certification for DLA HQ Personnel after all corrective actions have been performed.” What's a completion certificate? Please explain what is meant by fully reconciled?

Answer 15: Completion Certificate is proof/documentation that the federal employee has received the proper training.

Question 16: PWS, 3.2 Real Property Data Reconciliation, page 18: “Responsible for uploading all supporting documentation to DLA SharePoint.” Is contractor responsible for building out the SharePoint site?

Answer 16: Since the DLA SharePoint has been established, it will be the contractor’s responsibility to maintain it. See Amendment 0001.

Question 17: PWS, 3.14 Real Property EBS Rollout at New Sites, page 24: “The Contractor shall provide EBS Rollout at New Sites only to DLA Energy.” Please explain what is meant by “only for Energy”. Is EBS rollout only to occur at DLA sites where DLA Energy is the only MSC represented?

Answer 17: We are removing “only to DLA Energy” from the PWS. See Amendment 0001.

Question 18: PWS, 3.15 Real Property Training Enterprise Business System, page 25: “The Contractor shall provide separate training for all DLA sites excluding DLA Energy and DLA Energy.”

Please explain what is meant by “excluding DLA Energy and DLA Energy”. Is this a typo?

Answer 18: We are removing the double print “DLA Energy.” See Amendment 0001.

Question 19: PWS, 3.15 Real Property Training Enterprise Business System, page 25: “Virtual

Refresher Training (4 hrs.) – As needed basis or on a recurring basis.” Is this 4 hours per course? How many refresher courses are anticipated?

Answer 19: The training normally lasts 4 hours per session. Since the training is as needed, the number of refresher courses is unknown. Recurring basis is removed. See Amendment 0001

Question 20: PWS, 3.15 Real Property Training Enterprise Business System, page 25-26: “EBS training support involves up to 8 site locations and up to 22 trips for an approximate 20 events per year.” And “Travel may involve eight site visits and no more than 14 trips per period of performance.” Is it 8 site visits and 22 trips? or 8 site visits and 14 trips?

Answer 20: These trip differences are for two different types of training and both will be reimbursable.

3.15 Real Property Training Enterprise Business System is for 22 trips to any site listed in PWS Section 1, paragraph 1.6. Some sites may have more visits for the same event. This training is geared to EBS core competency training. See Amendment 0001.

3.17 Real Property Travel is 14 trips to any site listed in PWS Section 1, paragraph 1.6 to support various components of the PWS other than training. See Amendment 0001.

Question 21: PWS, 3.16 Real Property Training Sustainment, Restoration, and Modernization, page 26:

“The Contractor shall perform Sustainment, Restoration, and Modernization training after receipt of training request from the Contracting Officer Representative.” Who is developing this training—the contractor or government? The first paragraph refers to four-week notification prior to each event, but the final sentence refers to only one event per POP. The third paragraph alludes to “The training audience ranges from HQ DLA and MSC engineers, project managers, financial, and RP personnel to Service Control Point (SCP), installation, and DF Site personnel involved in the DLA facilities management business areas. This training will be conducted in both scheduled and unscheduled training settings, in a combination of both individualized and small groups.” Please clarify how this requirement is expected to be accomplished in one event?

Answer 21: The training material is already available. The Contractor shall enhance and improve. See Amendment 0001.

The training will be held in one sites listed in Section 1, paragraph 1.6, usually once per year and can range from as little as two days to five days depending on the level of experience within the group. The training material will normally be in PowerPoint format with a question and answer period.

Question 22: PWS, 4.10 In-Process Reviews, page 30: “IPRs will generally be conducted in person at the

DLA HQC, unless otherwise directed by the COTR.” Since the place of performance is the Contractors facility, please confirm that the contractor will be required to attend the IPR in person.

Answer 22: Contractor will be required to attend in person unless otherwise directed by the

COR. The word “generally” is removed. See Amendment 0001.

Question 23: PWS, para 3.4., para 3.5, 3.6, 3.7, 3.8, 3.9, 3.10, 3.11: The opening paragraph for each task includes the following phrasing “all DLA sites excluding DLA and another for DLA Energy.” Was this intended to be comparable to para 3.2 “excluding DLA Energy and for DLA Energy only.”?

Answer 23: This language is removed. See Amendment 0001.

Question 24: PWS, para 3.6.g., para 3.7.g., 3.11.g, 3.12.3: These sections refer to an IPR meeting every two weeks which conflicts para 4.10. Are these different IPR’s for each task? If only one IPR, please confirm the frequency.

Answer 24: IPR is every two weeks. See Amendment 0001.

Question 25: RFP, Volume IV – Contract Documentation, page 50: Are offerors required to complete and sign the Standard Form 1449 and include it in Volume IV – Contract Documentation?

Answer 25: Offerors are required to submit a signed Standard Form 1449. See

Amendment 0001.

Submission 4

Question 1: Referencing section 2.1 of PWS, states that the place of performance will be Contractor's facility; we would like you to clarify if the majority of team will be embedded with DLA at HQ or other site(s) for performance of contracted services. (Question is based on typical support engagements.)

PWS Section 2.1: The place of performance will be the Contractor’s facility. The Contractor may travel to Government locations.

Answer 1: The PWS does not require the Contractor to be embedded with DLA at HQ or other sites.

Question 2: Section 3.17 language and the need in 3.15 differ, whereas 3.15 dictates up to 22 trips while

3.17 states no more than 14 trips per period of performance. Should the travel needs in 3.15 be addressed in the formulation of the price in the applicable CLIN or will the CLIN associated with 3.17 adjust to meet all travel needs within the PWS?

PWS Section 3.17 and 3.15 3.15: The Contractor shall provide separate training for all DLA sites excluding DLA Energy and DLA Energy. EBS training support involves up to 8 site locations and up to 22 trips for an approximate 20 events per year.

3.17: The Contractor shall travel after receipt of travel request from the Contracting Officer Representative. Travel may be required to any location listed in Section 1.6, Real Property Support Sites, in support of PWS tasks. Travel may involve eight site visits and no more than 14 trips per period of performance.

Answer 2: If travel is required to perform any task, the Contracting Officer Representative will send a travel request to the Contractor. The RFP includes a Time-and-Material CLIN for travel with a not-to-exceed price ceiling of $50,000.00 to cover all travel that may be required in support of any task.

Question 3: Is it the intent for DLA Contracting Services to require distinct and separate personnel for services provided to Non DLA Energy CLINS and DLA Energy CLINS or is it the intent for personnel to be cross functional except when explicitly implied to be separate?

CLIN Structure: Non DLA Energy vs DLA Energy

Answer 3: The PWS does not require distinct, separate, or cross functional personnel for services.

Question 4: The PWS provides two (2) templates for price submittal (e.g. 3.3.2.1 vs B1) is it to be assumed that the offeror will provide both forms for pricing.

Answer 4: Offerors shall submit a price proposal that includes all the information in Volume III.

Question 5: Will the government use price templates 3.3.2.1 - 3.3.2.5 as a cumulative or will the government use price template 3.3.2.1 - 3.3.2.5 and 3.7.2.1 - 3.7.2.5 as cumulative? Can you speak a little more as to how and which tables are to be submitted to capture full price.

Answer 5: Offerors shall submit a price proposal that includes all information in Volume III.