PWS-RFQ_SP4703-19-Q-0067.pdf

PERFORMANCE WORK STATEMENT

1.0 INTRODUCTION

1.1 DESCRIPTION OF SERVICES

Contractor to provide consulting and software programming, system maintenance, Shared Content Object Reference Model (SCORM) maintenance, and training tutorial support to the Training Requirements and Information Network extended (TRAINext) Learning Management System (LMS)/Individual Development Plan (IDP) interactive system to support workforce career management for the Defense Contract Audit Institute (DCAI) and Defense Contract Audit Agency (DCAA).

1.2 MISSION AND ORGANIZATION

The DCAA, as a key member of the government acquisition team, is a dedicated steward of taxpayer dollars that delivers high quality contract audits and services to ensure that warfighters get what they need at fair and reasonable prices. The Agency’s primary function is to conduct contract audits and provide related financial services for the DoD and other federal entities responsible for acquisition and contract administration. Specifically, DCAA helps determine whether costs are allowable, allocable, and reasonable. DCAA provides recommendations to government officials regarding contractor cost assertions for specific products and services.

With these recommendations, contracting officers are better able to negotiate prices and settle contracts for major weapon systems, services, and supplies.

DCAA operates under the authority, direction, and control of the Under Secretary of Defense (Comptroller)/Chief Financial Officer. The Agency consists of about 4,800 employees at over 300 locations in the United States, Europe, Middle East, Asia and the Pacific. DCAA’s organizational structure consists of three geographic regions, a field detachment to conduct classified work, and four-Corporate Auditing Directorates (CAD).

DCAI, the training arm of DCAA, is the main provider of training for DCAA’s assigned personnel. DCAI’s Audit and Leadership Academies provide both live and computer-based training (e-learning) to meet the technical (primarily 0511) and leadership (all occupational series) initial and continuous learning requirements across the workforce. To fully integrate the workforces’ career development opportunities, DCAI created an interactive real time TRAINext LMS/IDP system to automate career management functions. The LMS provides for the administration, documentation, tracking, reporting, and delivery of educational courses or training programs. The integrated IDP tool assists employees in career and personal development through the identification of developmental goals matched to training activities;

technical and leadership competency self-assessments; automated course registration, enrollment, tracking and management functions; submission of external training (SF182) requests; tracking of auditor mandated certification, (Generally Accepted Government Auditing Standards) (GAGAS) Defense Acquisition Workforce Improvement Act (DAWIA), and FM) compliance requirements; processing internal/external developmental assignment nominations;

and by displaying training data through learner and supervisory dashboards to best manage career development progress and opportunities.

The Council on Occupational Education (COE), as recognized by the U.S. Department of Education, accredits DCAI’s Audit and Leadership curricula. DCAI has adopted the Continuing Professional Education (CPE) standards of the National Association of State Board of Accountancy (NASBA) for the development, presentation, measurement, and reporting of CPE programs.

1.3 OBJECTIVES

DCAA’s overarching training goal is to design training, development, and talent management strategies that support and encourage employee growth and career progression in accordance with the Agency’s mission and Strategic Plan. Specific objectives are to:

1.3.1 Accomplish the Agency’s mission.

1.3.2 Improve operational efficiency.

1.3.3 Promote lifelong learning by employees to acquire new-job related knowledge and skills.

1.3.4 Develop a well-rounded staff, which possesses interpersonal, team, technical, management, and leadership skills.

1.3.5 Plan, establish, and maintain career programs, which will attract, develop, and provide an incentive for the retention of personnel.

2.0 SCOPE

The contractor will provide consulting and software programming, system maintenance, SCORM maintenance, and training tutorial support for the DCAA Learning Target (TRAINext) LMS/IDP services on all system components. System components are to support the Agency’s Auditor and Professional Staff workforce. The LMS is installed on a Government owned server located in Millington, TN. The government program support office is located in Atlanta, GA.

2.1 TASKS (To include, but not limited to the following tasks)

2.1.1 Consulting and Software Programming (Tasks vary by year as carry over tasks require updates/enhancements and new features/functionality require development and configuration management to ensure concurrency, synchronization and version control.)

2.1.1.1 Maintain Learner and Supervisory Dashboards to track and display appropriate:

Auditor (i.e., integrity, objectivity, and independence Generally Accepted Government Auditing

Standards (GAGAS), DAWIA, FM) and Professional Staff (i.e., Information technology (IT), etc.) professional credentials by occupational series.

http://www.gao.gov/yellowbook http://www.gao.gov/yellowbook

2.1.1.1.1 Technical and leadership competency self-assessments for auditor and professional staff personnel by occupational series.

2.1.1.1.2 Provide ability to track and display supervisory/managerial initial (within first year of supervisory assignment) and refresher (every three years thereafter) mandatory training.

2.1.1.1.3 Match developmental assignments to individual needs based on leadership and technical competency self-assessments.

2.1.1.2 Provide capability to transfer and display selected data fields contained within the TRAINext database to the DCAI Course Catalog (format to be provided after contract award) when created. Automate the ability to publish the Course Catalog on demand.

2.1.1.2.1 Display, at a minimum, the course: ID number, title, CPE awarded (general and technical), type, level, description, prerequisites, other prerequisites, target audience, subject matter areas (GAGAS, DAWIA, FM), leadership and technical competencies, location, length, and course manager’s name within the Course Catalog.

2.1.1.2.2 Automate the TRAINext courseware data sheet data entry process to allow data fields to be entered and edited by branch chiefs. Highlight initial entry and changes with System Administrator authorization required for data input to the database.

2.1.1.2.3 Turn on resource management and allow resources to be included in the Course Catalog.

2.1.1.3 Provide capability to audit/reconcile SF182 data fields from TRAINext to the Live Link Content Server 10 (Automated Purchase Request System) and/or Defense Agency Initiative (DAI) from Stage 5 through Stage 7.

2.1.1.3.1 Provide capability to add CAC digital signature to SF-182 using current/future version of Adobe Cold Fusion.

2.1.1.3.2 Provide capability to initiate a Purchase Request (PR) upon SF-182 initiation (Stage 1).

2.1.1.3.3 Adjust SF182 format to allow the use of a comma in the tuition, book, and total cost dollar fields.

2.1.1.3.4 Provide follow-up email notification to the supervisor/manager identified to approve/decline an SF182 at Stage 2 and 3 if, after three days of being received, the supervisor/manager has not actioned the SF182.

2.1.1.4 Update and/or edit coaching functionality within TRAINext/IDP to integrate program manager enhancements based on validated user feedback. Tag personnel trained and certified as coaches within the TRAINext database.

2.1.1.5 Update and/or edit mentoring functionality within TRAINext/IDP to integrate program manager enhancements based on validated user feedback. Tag personnel trained and certified as mentors within the TRAINext database.

2.1.1.6 Update and/or edit developmental assignment functionality within TRAINext/IDP to integrate program manager enhancements based on validated user feedback. Tag personnel trained through developmental assignment opportunities within the TRAINext database.

2.1.1.7 Update and/or edit developmental continuum functionality within TRAINext/IDP to integrate enhancements based on validated user feedback. Display coach and mentor status.

Create developmental continuum for professional staff occupational series.

2.1.1.8 Establish, define, and clarify role levels for access to standardized reports based on assigned role (i.e., learner, local administrator, course manager, training specialist, program manager, branch chief, administrator (DCAI), CLO/DCLO, system administrator) and associated group within TRAINext. Allow group reports to be filtered by user based on defined role. Roles to be defined and specific report formats to be provided to vendor by DCAI. Identified roles should not use the numeral 8 as it is used to indicate Local Administrator accounts.

2.1.1.8.1 Create report feature to capture and transmit Annual Export of Data to the Defense Civilian Personnel Data System (DCPAS).

2.1.1.8.2 Create report feature to capture SF182 estimated Tuition and Travel costs for Civilian Academic Degree Program and Professional Credentials. Allow data to be filtered by date range.

2.1.1.8.3 Create capability to track and display status of course prerequisite completes.

2.1.1.8.4 Provide capability to track cancelled courses and justification for cancellation.

2.1.1.8.5 Change sort order of reports/external/userreport.cfm to date completed descending.

2.1.1.8.6 Replace LMS Reports (.net version) to pull TRAINext reports.

2.1.1.8.7 Ensure all reports can be run efficiently and effectively without negatively impacting (crashing) the server.

2.1.1.8.8 Create ability to display queries through a list of drop down data fields (i.e., employee selected goals, results of technical and leadership competency self-assessments, profile data (degrees, assessments), etc.) by Agency or organization code.

2.1.1.8.9 Validate accuracy of displayed reports (i.e., DCAA Class Schedule with Roster).

2.1.1.8.10 Create report that cross-walks student by course roster and assigned lodging (hotel) by date to facilitate lodging notification requirements.

2.1.1.8.11 Provide IDP signing status report by organization code.

2.1.1.8.12 Create report feature to capture the current status of Defense Acquisition Workforce Improvement Act (DAWIA) and Financial Management (FM) certification (in-progress, certified, and deficient) compliance groups. Filter data by dates, certification level, certification rules, and certified hours by Headquarters, Regional, and Corporate Office assignments.

2.1.1.9 Provide capability to exchange data fields and user content between TRAINext and the Financial Management (FM) iCompass LMS, if approved by the Under Secretary of Defense (Comptroller’s) Office, to synchronize the tracking of FM Certification requirements and utilize FM accredited courseware between each organization’s Learning Management System (LMS).

2.1.1.10 Provide capability to exchange data fields and user content between TRAINext and the Defense Acquisition University (DAU) Defense Acquisition Talent Management System (DATMS), if approved by the Director, Acquisition Career Management (DACM) Office, to synchronize the tracking of DAWIA Certification requirements and utilize DAU/DCAI accredited courseware between each organization’s Learning Management System (LMS).

2.1.1.11 Create capability to archive learning history data.

2.1.1.12 Upgrade Adjunct Professor scheduling capabilities within TRAINext LMS. Create application, supervisory approval and committee review functionality.

2.1.1.13 Create and maintain TRAINext/IDP system documentation to support annual assurance statement requirements. Documentation to address TRAINext/IDP system overview, design constraints, roles and responsibilities, project references, system architecture, database design, hardware and software detailed design, and system security and integrity controls (format to be provided to vendor upon contract award).

2.1.1.13.1 Provide data flow diagrams that document code process/how codes flow.

2.1.1.13.2 Provide Lerner Tutorials (Para 2.4) to depict user interface system process.

2.1.1.14 Provide capability to manage certifications for professional staff occupational series, as applicable.

2.1.1.15 Provide capability for instructors to identify from course rosters those students who have a completed leadership assessment (i.e., DISK, MBTI, TKI, 270, 360, etc.) identified in their profile.

2.1.1.16 Enhance TRAINext/IDP architecture and system capabilities to meet user demands.

2.1.1.16.1 Speed up page transition across the system.

2.1.1.16.2 Set up application for load-balanced application servers.

2.1.1.16.3 Improve capability to upload large files (i.e., resource files) without causing system degradation.

2.1.1.16.4 Automate retrieval of perception results when students fail to pass a course or create a page to allow course managers or training specialists to do so. Upgrade student perception notifications to include the following: full course occurrence number, location, dates, and student name.

2.1.1.16.5 Automate the assignment of course prerequisites notices to student, where applicable, and create system checks for completion with auto-delete of students if prerequisites not completed by timeframe set. Timeframe set by course. Student and supervisor notified if prerequisites not met and student removed from course.

2.1.1.16.6 Set search criteria to be page specific so they do not show in multiple locations (i.e., see the schedule/schedule.cfm page as an example).

2.1.1.16.7 Set up application for load-balanced application servers.

2.1.1.16.8 Calculate individual CPE by hire date for new hires arriving after the new GAGAS cycle.

2.1.1.16.9 Assign and display only mandatory training assigned after an employee’s hire date.

2.1.1.16.10 Build a new GUI Interface – Responsive to device.

2.1.1.17 Enhance system administration.

2.1.1.17.1 Upgrade course manager close out capability to include ability to close out a class within 3-days of course end date that includes keeping the designated course completion date.

2.1.1.17.2 Improve capability of system to identify when enrollments surpass maximum course size and assign enrollee to wait list. Do not allow system to overfill class roster.

2.1.1.17.3 Allow for the display of training locations (DCAI and external RD/AD/CAD classrooms) by RD/AD/CAD name and zip code.

2.1.1.17.4 Upgrade student email notifications to include: full course occurrence number, location, dates, and students name.

2.1.1.17.5 Structure all TRAINext email correspondence to students that automatically sends a copy to his/her supervisor and assigned course training specialist.

2.1.1.17.6 Automate process to drop blended learning students if Part 3 certification is not completed by a specified time. Provide email to student and supervisor notifying both that the student has been dropped and that no CPE will be awarded. Integrate capability for supervisor to request Part 3 extension of up to 30 or 60 days. Monitor status and drop student if timeline not achieved. Incorporate Parts 2 and 3 extensions to include deficiency email notifications to student and supervisor.

2.1.1.17.7 Automatically assign new hires (0511 series) into FM Level II (GS-05 to GS-13) in progress and DAWIA Level I (GS-5 to GS-12) in progress groups. Send employees a one year reminder of DAWIA Level I certification and a two year reminder of DAWIA Level II certification requirements.

2.1.1.17.8 Add DAWIA achievement date to certification. Locate link to DAWIA Certification on DAWIA bar of Professional Certification page.

2.1.1.17.9 Upgrade system to search in archived learning files when determining if DAWIA level requirement has been met to include cross referencing new and old course numbering.

2.1.1.17.10 Track cancelled classes by original scheduled date, occurrence, enrollees, instructor, location, rationale for cancellation and name of training specialist cancelling the course occurrence.

2.1.1.17.11 Automate course cancellation process that includes RAM/CAM approval of cancellation within a specified cancellation window.

2.1.1.17.12 Automatically transfer students from waitlist to enrolled status as capacity allows.

Notify student and supervisor of enrollment change. Notify student and supervisor of any student on a waitlist greater than 30-days. Provide option to self-remove from waitlist.

2.1.1.17.13 Make the entire course confirmation sheet editable. Provide capability to revise the scheduled dates and time section to reflect actually daily start and end times, including half-day sessions. Currently, restricted to one start/stop time.

2.1.1.17.14 Enable survey function to query field, based on IDP discussion, of planned course enrollments for next 12-months. Develop a report that reflects the demographics for each student to facilitate course scheduling at DCAI and RD/AD/CAD training locations.

2.1.1.17.15 Create ability to generate CPE certificates for local training events (i.e., supervisor or RAM/CAM conferences) by student name and CPE (general, technical and total) awarded from activity roster.

2.1.1.17.16 Create ability to enroll non-DCAA employees to DCAA live courses based on a space available basis (establish cut-off window for DCAA enrollees) with printable CPE certificates for successful completion.

2.1.1.17.17 Create ability to enroll non-DCAA employees to DCAA online courses with printable CPE certificates for successful completion.

2.1.1.17.18 Create ability to audit change transactions in TRAINext by the individual making a change.

2.1.1.17.19 Consolidate course building menus (drop downs) into a single page to: establish class, assigning classroom, hotel, instructor, and dates). Currently, the training specialists must enter and exit multiple pages to perform these functions.

2.1.1.17.20 Create ability to add attachments to student class confirmations (i.e., Marta or Hotel Instructions).

2.1.1.17.21 Create new admin system to create/edit course bundles (curricula) that can be scheduled on the Course Catalog as learning Tracks to allow a learner to request enrollment for an entire track.

2.1.1.18 Declare records: Provide unique identifiers to records (File Code).

2.1.1.18.1 Capture records: Collect and properly maintain records that were created, imported and/or manually entered into the system or link to other systems.

2.1.1.18.2 Organize records: Associate records with approved records schedules and disposition instructions.

2.1.1.18.3 Maintain records security: Prevent unauthorized access, modification, or deletion of records; and ensure that an audit function is in place to track use of any actions on records (e.g., modification deletion).

2.1.1.18.4 Manage access and retrieval: Establish appropriate user access rights for records search and retrieval.

2.1.1.18.5 Preserve records: Ensure that all records in the system are retrievable and usable for as long as needed to conduct agency business and meet NARA-approved dispositions. In order to avoid records lost due to media decay or technology obsolescence (including EIS upgrades).

2.1.1.18.6 Execute disposition (destroy/transfer): Identify and delete. When notified by appropriate authority, identify applicable records and apply a record hold or freeze.

2.1.2 System Maintenance Support

2.1.2.1 Software support to include version upgrades, patches, bug fixes, maintain compatibility with current/future Microsoft software and current/future Adobe ColdFusion software.

2.1.2.2 User documentation (User guides) updates within thirty days of the change to TRAINext LMS that affects the user screen displayed or functions.

2.1.2.3 System Administrator support via phone and e-mail during the hours of 7:00 a.m. to 4:00 p.m. central time, Monday through Friday (excluding Federal holidays), responding to requests for assistance within one (1) hour of notification providing a plan of action to remedy the situation. Emergency services shall take precedence and the contractor shall assign a properly trained person(s) to work on the problem within one (1) hour of the initial contact. The

DCAA technical point of contact, James Burns, determines whether the situation is considered emergency outage.

2.1.2.4 Provide services that ensure deployment of the LMS application software releases. The contractor shall be available to provide assistance via phone or e-mail for software releases.

Services include answering questions on software release installation, software configuration settings, troubleshooting installation errors, placement of files, etc.

2.1.3 SCORM Maintenance Support

2.1.3.1 Ensure the compatibility and interoperability of the SCORM LMS Adapter with the Learning Target LMS.

2.1.3.2 Provide annual SCORM lifecycle maintenance support to maintain the current working system as security, operating system, database versions, and other supporting technologies change.

2.1.3.3 Provide system support to include bug fixes for Computer based Learning (e-learning) to capture, audit and reconcile course completions to include exchanging data back to the database upon course completions and the retrieval of results.

2.1.4 Training Support

2.1.4.1 Design, build, and deliver online instructional training support tutorials to assist professional staff learners/supervisors to understand the functionality and the use of the interactive LMS/IDP. Create tutorials for new LMS/IDP tools, as created, in accordance with the agreed upon Project Management Schedule.

2.1.4.2 Provide and/or maintain currency of online training modules for TRAINext IDP enhancements (i.e., coaching, mentoring, adjunct professor, and developmental continuum, etc.).

Modules are to include an introduction (overview, context, objectives); step-by-step screenshots (illustrating where the learner/supervisor goes next to complete the task); and a summary of outcomes learned. The screenshots would include call-outs with instructions on what to do.

2.2 DELIVERABLES

The contractor shall submit the deliverables in the time frame agreed upon by the DCAA Project Manager (PM) and contractor. All deliverables acquired or developed as a result of this requirement shall become property of the Government after acceptance. DCAA PM reserves the right to review all deliverables and mandatory requirements for quality and completeness, and accept or reject them. Unless otherwise stated, all deliverables will be submitted in both hardcopy and electronic media using Microsoft Word/PowerPoint/Excel or other format agreed on by both the DCAA PM and the contractor.

Paragraph Reference

Deliverable Description Media Format Delivery Date

2.1.1 LMS documentation that reflect

changes to the system (e.g., user guide, data flow diagrams, architectural representations and system documentation). Updated LMS application files and all source code for affected changes.

Electronic files 1 week after upgrade is received

2.1.2 and 2.1.3

Source code for LMS maintenance and upgrades, and user documentation.

Electronic files At the time of maintenance or upgrades to the LMS or underlying system software

2.1.4 Professional staff training support

tutorials for new customized IDP.

Screenshots to include word call-outs with instructions on what to do.

Electronic Files Month prior to upgrade launch

2.1.1, 2.1.2, 2.1.3 and 2.1.4

Monthly status reports.

1) Project Tasks - using project management milestones and timelines

2) Bug Report - detailing status of bugs

3) Issues Report - detailing issues and an action plan for addressing the issues and potential impacts

4) Annotate level of effort (number of hours) spent on which tasks

Online access to vendor’s support site www.learningtarge tsupport.net to review monthly status reports

Monthly with each invoice submitted

2.3 METHODS TO MONITOR PERFORMANCE

The primary methods of monitoring contractor performance are prompt delivery and accuracy of the source code. The Government will use appointed representatives, as well as reports and input from users/customers as sources of comments on the contractor’s performance.

DCAI will test code in the test environment to determine if any problems have been corrected.

http://www.learningtargetsupport.net/ http://www.learningtargetsupport.net/

3.0 TRAVEL

Contractor will be required to travel to DCAI, Atlanta, GA an estimated three times per year for approximately three days each. The DCAA PM will determine when travel is required.

Generally this will be at the six, nine and 12 month mark to review and evaluate contract goals.

Prior to travel, a DCAA Form 5000-8, DCAA Contract Travel Authorization/Reimbursement, shall be filled out with the estimated travel costs. This estimate will be submitted to the DCAA PM for review and approval. Upon completion of travel, a completed DCAA Form 5000-8 will be submitted with the appropriate invoice and copies of all travel receipts. All travel performed will be conducted in accordance with Federal Acquisition Regulation (FAR) 31.205-46 (http://farsite.hill.af.mil/vffara.htm) and the Federal and Joint Travel Regulations. Local travel shall be at the contractor’s expense and shall not be billable to this effort or to the Government.

Estimated travel (Not to Exceed) is $5,000.00.

4.0 CONTRACTOR KEY PERSONNEL QUALIFICATIONS

4.1 Personnel Requirements

Contractor personnel providing support under this order must clearly demonstrate expert knowledge and experience in performing the tasks listed above.

4.1.1 Contractor personnel must be proficient in Learning Target system.

4.1.2 Contractor personnel must be proficient in SQL Server 2008.

4.1.3 Contractor personnel must be proficient in the ColdFusion Markup Language.

4.1.5 Contractor personnel must have strong project management and software engineering skills as well as adherence to software development best practices to ensure product quality.

4.1.6 Contractor personnel must adhere to Information Security and Cyber Security principles to ensure software security and mitigation of risks and vulnerabilities.

4.1.7 Contractor must be proficient in SCORM LMS Adapter.

4.1.8 Contractor must be proficient in Instruction System Design and Adult Learning theory.

5.0 PERIOD OF PERFORMANCE, LOCATION, HOURS OF OPERATION

5.1 Period of Performance:

Base Year: September 29, 2019 – September 28, 2020

5.2 Location of Performance: The majority of the work performed will be at Contractor’s facility; or when onsite at DCAI, 10 Glendale Parkway NE, Atlanta, GA 30328.

http://farsite.hill.af.mil/vffara.htm

5.3 Hours of Operation: The contractor is responsible for conducting business between the hours of 7:00 a.m. to 4:00 p.m., Eastern Time, Monday thru Friday, except Federal holidays, or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

6.0 GOVERNMENT FURNISHED EQUIPMENT AND MATERIALS

When the contractor is performing work onsite, the Government shall furnish onsite desk, chair, and computer equipment with internet access, telephone, facsimile machine, and copy machine.

The equipment issued shall be applicable to DoD and DCAA policies and shall be used only for the performance of this statement of work and shall not be used for personal use.

7.0 CONTRACTOR FURNISHED ITEMS AND SERVICES

The Contractor will furnish all supplies and services to meet performance requirements, except that specified as Government Furnished Equipment and Materials (Section 6.0)

8.0 SECURITY REQUIREMENTS

All Contractor employees must meet the security criteria to occupy a sensitive position as required by DoD 5200.2-R, DoD Personnel Security Program.

All contractors assigned work under this contract shall be U.S. citizens and, prior to starting work on this contract, have the appropriate completed background investigation, based on the position sensitivity and/or Information Technology (IT) Level. That is, a National Agency Check with Law and Credit Check (NACLC) for IT Level II or III, or a Single Scope Background Investigations (SSBI) for IT Level 1. The investigation must be favorably adjudicated by the Defense Security Service, DoD Consolidated Adjudicative Facility, Fort Meade, MD 20755.

The contractor Facility Security Officer or security official will submit a Visit Request to DCAA HQ Security using JPAS SMO Code B9000. It is the contractor’s responsibility to ensure their employees meet the security requirements of this contract.

9.0 PROPRIETARY/SENSITIVE DATA REQUIREMENTS

The data processed within DCAA offices is considered proprietary and/or sensitive and therefore cannot be used to solicit or benefit other work by the contractor. Contractor agrees to comply with the following Federal Acquisition Regulation (FAR) clauses 52.224-1 and 52.224-2.

10.0 CONFIDENTIALITY AND NONDISCLOSURE

10.1 Personally Identifiable Information (PII). The contractor is required to safeguard PII in accordance with the Privacy Act of 1974, 5 U.S.C. § 552a, DCAAR 5410.10 DCAA Privacy Program and DoD Privacy Act Regulation 5400.11-R. The DCAA PM must be informed immediately of discovery/detection if DoD PII data is compromised, lost, or stolen. The DCAA

PM then must contact DCAA Operations immediately to report the discovery/detection of DoD PII data compromised, lost, or stolen. The contractor is required to complete the annual DCAA Privacy Program Training course. The DCAA PM will coordinate the DCAA Privacy Program Training with the contractor.

10.2 Compliance with Information Assurance Policies. The contractor shall remain compliant with all applicable Federal Government, DoD rules, regulations, directives, instructions, orders, and policies pertaining to Information Assurance (IA), Information Technology (IT), IT Security, and protection of Federal and DoD data and information systems including adherence to National Institute of Standards and Technology (NIST) policies, NIST/DoD security standards and the Federal Information Security Management Act (FISMA). In addition, the Contractor shall not connect any non-government issued computer or Universal Serial Bus (USB) Flash Drive Media Device to the DCAA network.

10.3 Contractor Identification. The contractor is required to identify themselves as a contractor when attending meetings, answering government telephones or where their contractor status is not obvious to third parties (i.e., e-mail). The contractors are also required to mark any documents as being contractor-prepared or ensure that their participation as contractors is appropriately disclosed.

CONTRACTOR MANPOWER REPORTING

“The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Defense Contract Audit Agency via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: https://dodcmra.hqda.pentagon.mil/

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at:

https://dodcmra.hqda.pentagon.mil/

11.0 DCAA POINTS OF CONTACT

DCAA Project Manager (PM): The DCAA PM in conjunction with the COR will oversee the contractor’s services and be responsible for review and approval of all deliverables.

To be provided at time of award.

INVOICING/BILLING INSTRUCTIONS:

This contract contains DFAR 252.232-7003 Electronic Submission of Payment Requests (December 2018). As a result and in an effort towards the Department of Defense’s electronic Commerce initiatives, you are required to submit invoices electronically via Wide Area Work https://dodcmra.hqda.pentagon.mil/ https://dodcmra.hqda.pentagon.mil/

Flow (WAWF). Invoices shall be submitted as a 2-in-1 (Services Only) invoice via the internet using the Government provided WAWF Receiving/Acceptance System at https://wawf.eb.mil.

TYPE OF DOCUMENT: Invoice as 2-in-1 (Services Only)

Contractors must ensure the following DoD Activity Address Codes (DoDAAC) are included on all invoices submitted for payment under this contract:

CAGE CODE VENDOR’S CAGE CODE

Pay Official DoDAAC HQ0806 Issue By DoDAAC SP4703 Admin DoDAAC SP4703 Inspect By DoDAAC HAA23H Ship To Code HAA23H Service Approver (DoDAAC) HAA23H Service Acceptor (DoDAAC) HAA23H DCAA Email Notification To Be Determined

For technical WAWF help, contact the WAWF helpdesk at 866-618-5988.

Payment information can be accessed from the Defense Finance and Accounting Service (DFAS) website at http://www.dfas.mil. The contract/order number and invoice number is required when inquiring about the status of a payment. Questions concerning payment should be directed to the DFAS at 1-800-756-4571.

https://wawf.eb.mil/ http://www.dfas.mil/

2.2 DELIVERABLES