MHE_CONUS_Maint_PWS_2017.pdf

PERFORMANCE WORK STATEMENT (PWS)

DLA Disposition Services Continental United States (CONUS)

Material Handling Equipment (MHE) Maintenance

0. INTRODUCTION: DLA Disposition Services has the responsibility of disposing and reutilizing

Department of Defense (DoD) excess and surplus property generated by the military services. This is accomplished through reutilization to other DoD activities, transfer to other Federal agencies, donation to authorized state and local organizations, sale to the general public, or ultimate disposal through abandonment or destruction. The headquarters for DLA Disposition Services is located in Battle Creek, Michigan. DLA

Disposition Services is a primary Level Field Activity (PLFA) of the Defense Logistics Agency (DLA).

1. GENERAL: DLA Disposition Services requires preventative maintenance and repairs for MHE at all of its

CONUS locations and Alaska, to meet the requirements of their mission to support the warfighter. The

Contractor shall furnish all labor, equipment, tools, supplies, repair parts, oil, grease, filters, etc., to perform a timely and effective preventive maintenance (PM), and remedial service calls for repair service when required, for MHE located at DLA Disposition Services CONUS sites, with the sites organized by Disposition Services

Directorate West, Mid-America and East as per the Bid Schedule. Detailed site locations are available at http://www.dla.mil/DispositionServices/Contact/FindLocation.aspx, with a regional map also at Attachment 01.

Note the Attachment 01 Regional Map includes an in-process reorganization where most, but not necessarily all, MHE requiring service will be at the “Full Service Sites” depicted with a black square (which includes the four DSD Regional Office Sites). The DSD East Bid Schedule for purposes of this procurement consists of the

DSD Regions shown for both the Northeast and the Southeast regions.

2. SCOPE:

2.1 The work consists of furnishing all labor, equipment, tools, supplies, repair parts, oil, grease, fuel filters, air filters, oil filters, hoses, seal kits, all associated hardware, etc., to perform timely and effective preventive maintenance (PM) every four (4) months or 250 operating hours (or as otherwise specified on individual task orders under the contract); and/or remedial service calls and repair service, including performing Limited

Technical Inspections (LTI) as needed. The contractor shall be required to perform load tests on all forklifts annually or as otherwise specified via its own line item coverage as well. A full-time covered space for repairs or PMs will not be provided to the contractor. In the event of inclement weather, a covered area can temporarily be made available to facilitate repair or PM Service on designated equipment. In no case will

Government real property (land, structures) be provided to the contractor. Electric power will be made available to the contractor for preventive and remedial repair services. The contractor shall comply with all applicable Federal, State and installation Fire, Safety, Security and Environmental Protection Regulations.

2.2 All repairs, preventative maintenance services, and remedial services shall be made in accordance with the

Original Equipment Manufacturer (OEM) manual. The contractor shall make available to the Contracting

Officer (KO) or Contracting Officer’s Representative (COR) the status of any or all repair work in progress upon request. The contractor shall be paid for the actual services provided; however, all repairs shall require advance Firm-Fixed-Price (FFP) quotes to be provided to the COR for determination of whether the repair is minor, major, or uneconomical and to ensure funding is available. The contractor will be required to comply with all applicable environmental protection regulations (see paragraph 21).

3.0 USE OF BIO-BASED MATERIALS

3.1 The Contractor must comply with Section 9002 of the Farm Security and Rural Investment Act of 2002

(FSRIA), Executive Order (EO) 13423, “Strengthening Federal Environmental, Energy, and Transportation

Management”, Executive Order (EO) 13514, “Federal Leadership in Environmental, Energy, and Economic

Performance“, and the Federal Acquisition Regulation to utilize biobased products in the execution of this contract.

http://www.dla.mil/DispositionServices/Contact/FindLocation.aspx

3.2 Contractor shall utilize biobased products in the performance of this contract for the following categories of products designated by the Department of Agriculture’s BioPreferred program (www.biopreferred.gov):

Diesel fuel additives Hydraulic Fluids (mobile equipment)

Penetrating lubricants Sorbents

Greases Chain & Cable lubricants

Grease removers Corrosion preventatives

Gear Lubricants Multipurpose lubricants

Parts wash solutions

3.3 The Contractor shall utilize products and materials in the above identified categories made from biobased materials that meet the Original Equipment Manufacturer (OEM) specifications and are composed of the highest percent of biobased content practicable, or at least meet, but may exceed, the minimum biobased content of a USDA designated product (www.biopreferred.gov). A catalog of vendors supplying BioPreferred products is available at www.catalog.biopreferred.gov/bioPreferredCatalog/faces/jsp/catalogLanding.jsp. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards.

3.4 For products and materials required for this contract that are not covered by a USDA designated product category identified above, the contractor is encouraged to utilize biobased products that meet OEMs specifications if commercially available.

3.5 If a biobased product is not commercially available to meet a requirement of this contract including OEMs specifications, the contractor will document their effort to identify a suitable biobased product and request relief from the Contracting Officer.

3.6 All supplies and materials to be used in the performance of work described herein are subject to the approval of the Contracting Officer Representative (COR) and Contracting Officer.

3.7 An annual Biobased Products Purchase report documenting the product types and dollar values of biobased products purchased by the contractor in performance of this contract is due on October 31 of each year of contract performance and at the end of contract performance. The annual report will cover the government fiscal year, 1 October – 30 September. The report will be provided to the environmental point of contact identified in FAR Clause 52.223-2 and the Contracting Officer. A sample of the report format is provided as

Attachment 2.

3.8 The Contractor shall comply with the following FAR provisions if not included elsewhere in this contract due to DLA procurement system limitations: Affirmative Procurement of Biobased Products Under Service and

Construction Contracts FAR 52.223-2; and Biobased Product Certification FAR 52.223-1

4. ACRONYMS/DEFINITIONS:

4.1 Contract Line Item Number (CLIN) – The numerical number assigned to a controlled account.

4.2 Contracting Officer (KO) – The KO at the procuring activity is the individual with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

4.3 Contracting Officer Representative (COR) – The individual designed in writing by the Contracting Officer to act as the KO’s authorized representative. The COR is also the individual designated in writing by the KO to monitor the Contractor’s performance to assure compliance with technical requirements of the contract.

http://www.catalog.biopreferred.gov/bioPreferredCatalog/faces/jsp/catalogLanding.jsp

4.4 Preventive Maintenance (PM) – The routine checking of hardware that is performed by a field engineer/mechanic/technician/electrician on a specific scheduled basis. PM includes visual and operational inspection of all operational components and any repair of adjustment necessary to ensure operational MHE.

This includes, but is not limited to; lubrication of forklifts and cranes, brake repair, check and fill if necessary, proper levels of brake fluid, engine oil; lubricants and grease, check hydraulic lines, fittings and fluid levels;

check radiator, cap, core, gasket and hoses for leakage; change anti freeze on annual basis, change filters as needed, ensure MHE is kept in safe operation and meets all Occupational Safety and Health Administration

(OSHA) guidelines etc.

4.5 Material Handling Equipment (MHE) – Equipment used in the daily handling of Government equipment/material, to include all equipment listed/defined in the bid schedule, such as but not limited to forklifts, front-end loaders, cranes, warehouse tractor, utility vehicle/scooter and sweepers. Forklifts under this action are divided by size, age (e.g. 2005 and newer versus older models), and power source, be it electric, gasoline (GED) or diesel (DED). Note the following additional considerations regarding the definition of

MHE requiring maintenance:

- Any/all makes and models of MHE items are possible under the identified CLIN structure provided the make/model fits within the CLIN criteria by size, power source, model year or other descriptive information as indicated. Common makes of such items include, but are not limited to; Yale, Clark, Deere, Doosan, Hyster, Tennant, Daewo, Caterpillar, Ez-Go, etc. The specific make and model of the

MHE items will be identified on the task order for purposes of meeting Original Equipment Manufacturer

(OEM) maintenance requirements. The specific MHE maintained under task orders is subject to change at any time provided the MHE fits within the terms, including CLINs, of the contract.

- Liquid Petroleum Gas (LPG) MHE items will be covered by the applicable GED/DED CLIN if LPG powered MHE items require PM services on a given task order.

- “Cushman/Club Car/Scooter” includes all makes and models of similar conveyance equipment (typically small 1-4 passenger local transportation equipment not suited to public roadways), and regardless of power source.

- In the event of a CLIN assignment question regarding a specific MHE item, the final determination is to be made by the COR.

Other MHE items beyond those covered by the PM CLINs may require maintenance under this contract.

These items may include, but are not limited to, such equipment as stock selectors, brush chippers, grinder carbide tools, and scrap shredders that are possible on rare occasion, but do not exist at the covered sites in sufficient quantities to warrant their own CLIN. See 26.8 for PM services of these additional possible MHE items.

4.6 Minor Repairs – Consist of repair or replacement of unserviceable parts, assembles, sub-assemblies, and electrical components.

4.7 Major Repairs – Consist of repair or replacement of major components such as but not limited to transmission, engine overhaul, power train, etc.

4.8 On-Site – Performed in Government furnished facilities on DLA Disposition Services site(s) to be designated on individual orders issued.

4.9 Off-Site – Performed in Contractor furnished facilities located off the DLA Disposition Services site(s) designated on individual orders issued.

4.10 Performance Assessment - Describes how the Government will evaluate and assess contractor performance.

4.11 Limited Technical Inspection – A thorough inspection of the unit to include the engine, transmission, major components, controls, mast, cables, chains, hoses, and electrical, hydraulic systems, etc. to determine disposition of the unit

4.12 Remedial Service – A repair service call that is required due to a malfunction of the equipment.

4.13 Quality Assurance - Those actions taken by the Government to assure the performance of services meet the requirements of the contract.

4.14 Quality Control - Those actions taken by the Contractor to control the production of services so that they meet the requirements of the contract.

4.15 Repair – To accomplish the operations that are authorized to restore a vehicle to fully serviceable condition.

4.16 Rough-Order-of-Magnitude (ROM) – An approximate amount of the estimated spare parts costs, quantity of on-call service labor hours, and quantity of service call round trips, as applicable, subject to the terms to follow within this PWS.

5. SCHEDULE: Preventive maintenance (PM) services required under this contract shall be performed every four (4) months or 250 operating hours (or otherwise designated on the task order(s)) on each piece of equipment listed at the DLA Disposition Services site(s) on the task order, or less frequently dependent upon environmental conditions and usage. The PMs will be scheduled by mutual agreement between the COR and the Contractor. Remedial service calls shall be performed as required but within Three Business Days of telephonic or e-mail notification by the COR. The Contractor shall provide the COR an emergency phone number and point of contact (POC) for remedial service calls. The first PM shall be completed on each piece of equipment no later than 3 weeks after date of first call order unless otherwise scheduled by the parties.

6. ADJUSTMENTS IN MHE DENSITY: The KO shall have the right to make increases or decreases to the equipment quantity as new and/or replacement equipment is received or equipment is deleted from the schedule, and to substitute new or different equipment which replaces existing equipment identified in this contract provided the new and/or replacement equipment meets the CLIN definition(s). A bilateral modification to the contract will be issued to reflect the changes to the contract and any change in pricing due to equipment changes outside the original CLINs on the bid schedule. The Contractor shall not be reimbursed for services rendered on equipment not included on the Contract Bid Schedule (as originally awarded or as modified). Any additions, deletions or corrections shall be brought to the Contracting Officer’s attention in writing for proposed modification to the contract before work is accomplished on any equipment not included on the contract Bid

Schedule, or on the task order itself if on the contract schedule but not yet ordered under the task order.

7. IDENTIFICATION OF EMPLOYEES: The contractor shall be responsible for furnishing to each of their employees’ identification as may be required by the military installation where the DLA Disposition Services site is located. Contractor will require each of their employees engaged on the work site to display such identification as directed by the appropriate installation. All prescribed identification shall be delivered to the

Contracting Officer’s Representative for cancellation upon the release of any employee. Badges are issued for a period of one year and shall be returned to the issuing pass office prior to renewal. Failure to return badges may constitute a delay in payment. The Contractor shall provide employee(s) name prior to any PM or remedial service visit.

8. CONFLICT OF INTEREST: Under this requirement the Contractor shall not employ any person who is an employee of the United States Government, if the employment of that person would create or appear to create a conflict of interest. In addition, the contractor shall not employ off-duty COR, or any person who is an employee of Defense Logistics Agency if such employment would be contrary to the policies contained in

Standards of Conduct. The contractor shall not employ any relatives of Government personnel who have either direct or indirect association with the awarding or administration of this contract.

9. EMPLOYMENT OF MILITARY PERSONNEL: The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor’s ability to perform. Their absence at any time shall not constitute an excuse for nonperformance under this contract.

10. LITERACY OF CONTRACTOR EMPLOYEES: All contractor employees required to interface with

Government employees shall be literate in English to the extent of being able to speak, read and understand printed regulations, detailed written orders, directives, training instructions and material, and traffic or other signs posted on the DLA Disposition Services where services are performed.

11. CONDUCT OF PERSONNEL ON DUTY: While on duty working in Government buildings and on

Government property, personnel employed by the contractor shall be prohibited from sleeping, using

Government telephones and utilizing Government facilities for recreational activities. Personal items in office areas, such as desk accessories, radios, supplies, pens, pencils, plants and food shall not be disturbed by the contractor’s employees at any time. Contractor’s employees are subject to Government standards of conduct including sexual harassment. Clothing, personal grooming, and personal cleanliness standards for Government working environment apply.

12. STANDARDS OF CONDUCT: All personnel employed by the contractor in the performance of this contract or any representative of the contractor entering DLA Disposition Services sites/facilities, shall obey all regulations of the installation and will be subject to surveillance to ensure that no violations occur. The contractor shall be responsible for maintaining satisfactory standards of employee competency and conduct and taking such disciplinary actions with respect to contractor employees as may be necessary. The contractor shall ensure that all personnel employed in the performance of this contract shall be United States citizens; or non-

United States citizens who legally reside in the United States. No contractor employee will be permitted on

DLA Disposition Services sites/facilities when investigation reveals employee’s presence would be detrimental to the security of the installation or to the accomplishment of the work prescribed. The Government reserves the right to refuse to permit any contractor employee to perform services under this contract who is not in compliance with requirements of this contract (for example, employees not meeting stated minimum qualifications). In such cases, the KO/COR will advise the contractor of the reason for requesting an employee’s removal or withdrawal of authorization to enter the DLA Disposition Services site/facility.

13. DISORDERLY CONDUCT: Disorderly conduct, such as use of abusive or offensive language, quarreling, intimidation by words or actions, or fighting will not be condoned. Contractor employees shall not participate in disruptive activities which interfere with normal and efficient Government operations.

14. INTOXICANTS: The contractor shall not allow any employees, while on DLA Disposition Services sites or premises, to possess, sell, consume, or be under the influence of intoxicants, illicit drugs, or any other incapacitating agent which produces similar effects. The KO/COR shall require the contractor to remove from the job site, any contractor employee found under the influence of intoxicants, illicit drugs, or incapacitating agent during his tour of duty.

15. CRIMINAL ACTIONS: Contractor employees shall be subject to prosecution for criminal actions. These shall include, but are not limited to, the following:

15.1 Falsification, unlawful concealment, removal, mutilation, or destruction of any official documents or records, or concealment of material facts by willful omission from official documents or records.

15.2 Theft, vandalism, immoral conduct, or unauthorized use of Government property.

15.3 Unethical or improper use of official authority or credentials.

15.4 Misuse of weapons, including possession of weapons on the DLA Disposition Services premises.

15.5 Violations of State laws, such as traffic offenses, which have been assimilated and are enforced through the U.S. Magistrate Court System.

15.6 The contractor’s employees shall be on DLA Disposition Services sites only for contractual duties and not for other non-contractual purposes.

16. DRIVER QUALIFICATIONS: Contractor employees shall be required to have a valid State driver’s license for operating a motor vehicle on DLA Disposition Services sites.

17. RESERVED

18. ACCEPTANCE/CORRECTION OF WORK: All work performed under this contract shall be subject to the acceptance of the KO’s representative or designated inspector. If performance is found to be unsatisfactory and not in accordance with the requirements of this contract, the contractor shall begin correcting unsatisfactory work as soon as possible but not later than one business day of the following regularly scheduled Government workday, or as otherwise scheduled as approved by the COR. Correction of work shall be performed at the expense of the contractor in accordance with Federal Acquisition Regulation (FAR) 52.212-4(a).

19. SCHEDULED PREVENTIVE MAINTENANCE (PM) SERVICES: The contractor shall perform PM services on-site to minimize downtime. Preventive Maintenance is the routine checking and maintenance of hardware that is performed by a field engineer/mechanic/ technician/electrician on a specific scheduled basis.

The Bid Schedule CLIN PM rate includes all associated PM costs such as, but not limited to, the cost of all travel to and from the work site(s), all labor to perform the PMs, and the cost of parts used during the PM (i.e.

oil, filters, lubricant, nuts, bolts, etc), waste fluid disposal, and shall not be charged or reimbursed separately under the separate CLIN for non-PM related repair services, i.e. other as-needed repairs. PM services, including but not limited to visual and operational inspections, lubrication of axles, fittings, oil and other fluid changes per OEM specifications to include fuel filters, air filters, and oil filters, checks of hydraulic lines, adjustments and replacements that are necessary to provide safe and operational MHE. The contractor shall be responsible for the correct mixture of anti-freeze. All PM services, to include those items that have been received under warranty, shall be performed in accordance with the OEM specifications and appropriate manufacturers’ manuals. As a part of performing PM, the costs of the following items shall be included but are not limited to: Oil, grease/lubricants, fluids, anti-freeze, oil filters, air filters, fuel filters and fittings.

Preventative maintenance on equipment shall include PM on electric forklift batteries, to entail battery acid testing to ensure the electrodes are capable of proper performance in the cells, prevention of corrosion on the cables, check wear and tear of cables and connectors and upkeep of the outside areas of the battery itself.

Contractor shall compare equipment being serviced with the contract equipment included in the Bid Schedules to verify the equipment meets the CLIN being utilized, and notify the COR of any discrepancies prior to beginning PM performance. Safety Inspections shall be performed on all MHE equipment except for scooters and sweepers. Contractor shall perform load tests via its respective CLIN and stencil equipment with date of next inspection. Deficiencies or required repairs discovered during preventive maintenance procedures, but not a part of such preventive maintenance procedures, shall be repaired as discovered. Such repairs shall be considered unscheduled services, and billed as such, as defined in the following section (except the mobilization charge portion is not applicable if this service is accomplished within a scheduled PM visit). In addition, Scheduled Preventive Maintenance procedures shall not be used to make repairs at any time due to damage by fire, water, burglary, accident, abuse and acts of God. Such repairs shall also be considered Unscheduled

Service.

20. REMEDIAL/ON-CALL/EMERGENCY REPAIR/LIMITED TECHNICAL INSPECTION (LTI) : The following services are considered unscheduled services and will be issued by call order. On-site labor shall be billed under its respective CLIN as applicable by zone (and respective option CLINs if exercised). Billable work hours begin and end upon arrival at, and departure from, the work site. Hours while traveling to and from the actual work site (e.g. not the installation gate) shall not be billable. The cost of repair parts is covered under its respective CLIN as applicable by zone (and respective option CLINs if exercised), and will be compensated for as required (see paragraph 26). The contractor shall coordinate with the Manufacturer’s representative on repairs of equipment and components under warranty at no additional charge to the Government. All repairs shall be done in accordance with the Original Equipment Manufacturer (OEM) standards. The mobilization

CLIN by zone (and respective option CLINs if exercised) represents the contractor’s round-trip mobilization charge as assigned to each unscheduled (non-PM related) repair/service trip. The usage of the applicable ROM

CLINs for on-site labor, repair parts, and mobilization charge will be as follows:

- If the Government can reasonably assess and define the required on-call repair, the COR will notify the contractor of the requirements of the service call, including anticipated parts, or forklifts to be load tested under the load test CLIN, and/or other necessary information such that the contractor can respond with a

Firm-Fixed-Price (FFP) quote for the service call, to consist of one round trip at the designated mobilization rate, the proposed fixed number of labor hours at the designated on-site labor rate, and the costs of all repair parts as applicable. The contractor’s FFP quote is required within two business days of the request by the COR. Upon COR approval of the FFP quote, specific arrangements will be coordinated for the service call, subject to the service itself beginning within three business days of

COR approval.

- If the Government can not reasonably assess and define the required on-call repair service, the parties will coordinate to arrange the use of one mobilization charge and one on-site labor hour, within three business days of COR notice, for the contractor to assess the repair requirements, subject to COR approval of the diagnosed repair need. Upon COR approval, the parties will follow the same on-call repair application as required above, including but not limited to the contractor’s FFP quote subject to

COR approval. If a subsequent service visit is required to accomplish the repair, then a second mobilization charge will be authorized within the FFP service. The subsequent service visit is required within three business days of approval of its FFP quote unless otherwise agreed to by the parties for longer lead-time parts or other justification (e.g. extreme weather). If the repair can be diagnosed, the

FFP quote agreed upon, and the repair completed within the single visit initially made for the assessment, only one mobilization charge is authorized.

- Within the FFP quote for the service call as per the above procedure, upon request of the COR or KO the contractor is to provide at least one additional published online price for any individual parts priced by the contractor at $500 or more.

- One each of this mobilization charge will be billable regardless of the duration of the service work time necessary, i.e. including a multiple work day service, unless two separate mobilization charges are authorized as per the above coverage, in the event of an assessment visit and a subsequent repair visit. Therefore, each non-

PM related service call will consist of a FFP total using 1) the repair parts CLIN, 2) the labor hour CLIN, and 3) the mobilization charge CLIN, from the period and applicable zone (base or option as applicable) in effect for the task order.

- The service call visits are at the agreed upon FFP amount as per the above coverage, unless modified per mutual agreement of the parties due to unforeseen additional repairs or other unanticipated needs that the

Government agrees they did not sufficiently identify under an action where the Government defined the on-call service need, or the Government agrees that unanticipated repair needs exist that the contractor could not reasonably identify during their initial assessment.

20.1 Minor Repairs. Service calls, required to repair or replace unserviceable components, assemblies, sub-assemblies and electrical components, shall be performed on-site to minimize equipment downtime. Minor repairs shall have a maximum three (3) workday repair criteria, subject to the specifics above as to whether or not the repair can be accomplished without an additional visit for diagnosis. If the repair will take longer than three (3) workdays, the contractor shall be required to provide the COR a written justification for the delay and an estimated date of completion.

20.2 The contractor shall be required to perform a LTI including load tests, inspection of all lifting devices, including cranes, hoists, slings, chains and lifting cables, whenever required, and replace said lifting devices, in accordance with OSHA 29 CFR on all forklifts annually using the designated Load Test CLIN as applicable by zone (and respective option CLINs if exercised). The Load Test CLIN includes any and all costs to conduct the load test including but not limited to test weights and service time. A mobilization charge is not authorized if these services are provided within a PM service visit or an on-call service visit for repairs.

20.3 Major Repairs. Major component repairs such as engine overhaul, power train repair, etc., shall require the Contractor to perform a LTI via its CLIN and provide a report with the name of the major component, cause of component breakdown, cost to repair and estimated time for repair prior to proceeding with the repair. The contractor shall submit a FFP quote per the above methodology within two (2) working days after request to the

COR to determine if repair is economically feasible on a particular piece of equipment. Prior to proceeding with any such repair, the COR will approve or disapprove such repair. The contractor will receive written approval from the COR prior to proceeding with the repairs, which are to be performed within 3 business days of COR approval.

20.4 If determined during a Remedial Service call that it is not cost effective to repair a particular piece of equipment, the COR or KO may request the contractor to perform a LTI via its CLIN to determine the equipment’s overall condition and serviceability. This inspection shall include but is not limited to: a thorough inspection of the equipment such as engine, transmission, other major components, controls, mast, cables, chains, hoses, electrical, air, and hydraulic systems to determined disposition of the equipment. The Contractor shall include a FFP quote using the above method, to return the equipment to an operating condition. The contractor shall complete this FFP quote within two (2) working days after the service call date. A DLA Form

1730 will be furnished by the Government if needed.

20.5 Upon request, the contractor shall perform a condition inspection on MHE located at the DLA Disposition

Services site(s) on the order to ensure that the overall structural, mechanical and electrical components are in compliance with OSHA standards currently in effect and in use by the DLA Disposition Services site(s). The safety inspection shall be performed on all MHE after major repairs or as otherwise determined by the KO or

COR, and use the above specified service call method using a FFP quote prior to the service.

21. ENVIRONMENTAL PROTECTION: The contractor shall comply with all applicable federal, state and local laws and regulations concerning environmental protection, pollution abatement and controls. If a contractor caused spill occurs at a DLA Disposition Services site in the performance of this contract, the contractor shall bear all costs of clean up as required by Environmental Laws and Regulations in force at the time of the spill.

22. CLEAN UP OF PREMISES: Upon completion of services, the contractor shall be required to clean-up the workspace and remove and dispose of any used fluids, parts and debris, from the military installation and DLA

Disposition Services site occupied land/facilities. This shall be required after each workday of on-site performance.

23. MHE AVAILABILITY AND RELEASE: The Government will make available to the contractor, equipment for preventive maintenance or repairs in accordance with the provisions for the schedule. The contractor upon receipt of any Government equipment shall assume the risk of and shall be responsible for any loss or damage thereto. Any equipment described herein to be removed from a DLA Disposition Services site shall have the prior approval of the KO or COR. The Contractor shall sign for receipt of any Government equipment moved from the Government installation. The necessary form, DRMS Form 1367, will be furnished by the Government.

24. GOVERNMENT FURNISHED FACILITIES: Workspace will be provided to permit the contractor to do on-site PM services and necessary repairs within the DLA Disposition Services site complex. Existing utilities will be furnished without charge to the contractor during normal Government working days, Monday through

Friday, except Federal holidays, within the normal business hours for the site(s) as per coordination with the

COR. The contractor shall assume the risk of and shall be responsible for any loss or damage thereto as a result of contractor performance. Welding in open areas shall not be performed without prior written approval of the

Military Installation’s Fire Department.

25. CONTRACTOR FURNISHED FACILITIES: The contractor shall perform all repairs, which are not feasible on-site in his/her facilities/shop. The contractor shall furnish materials, labor and transportation for all equipment that is repaired in contractor’s facilities. The contractor shall assume the risk of and shall be responsible for any loss or damage thereto as a result of contractor performance. Transportation shall be covered with all other required costs, using the FFP quote and subsequent repair authorization method above.

26. PARTS AND MATERIALS:

26.1 The contractor shall furnish replacement parts. Parts and Materials used by the Contractor in performance of this contract shall be new and conform to the original equipment manufacturer’s or re-manufacturer’s specifications unless approved by the COR. Rebuilt assemblies shall only be used with prior approval of the

COR when it is a standard industry practice and the rebuilt assembly or subassembly carries the same manufacturer’s or re-manufacturer’s warranty as a new assembly or subassembly. Any part removed shall be

Government property and shall be returned upon request of the COR unless the replacement part is predicated upon an exchange basis with the part being replaced. Contractor shall provide all repair parts and supplies necessary for preventive maintenance.

26.2 All Original Equipment Manufacturer (OEM) recommended replacement parts and materials may be examined when requested by the KO or COR prior to installation. The KO or COR will approve all parts and materials that are substituted for OEM replacement parts by the contractor prior to installation. No rebuilt parts shall be used without prior approval of the COR.

26.3 The Government will compensate for all parts and material furnished or used while performing

Unscheduled Service Calls and covered within the contractor’s FFP service call quote, unless the part or repair is due to the Contractor’s negligence. Replacement parts shall be itemized within the contractor’s FFP quote, citing the OEM part number or authorized substituted item, nomenclature, quantity and price; with the total amount for parts included on the subsequent invoice after repair. Parts or components damaged by the contractor shall be repaired or replaced at the expense of the contractor to the satisfaction of the COR.

26.4 A copy of the invoice for the on-call service shall be included in iRapt/WAWF inputs for payment verification.

26.5 All worn out or deteriorated parts recommended for replacement may, upon request, be physically examined by the KO or COR prior to actual replacement. All worn out or deteriorated parts shall be returned to the KO or COR, unless the replacement part is predicated upon an exchange basis with the part being replaced, or unless an acceptable monetary credit is provided to the Government by the Contractor.

26.6 All freight costs associated with the shipment of parts for unscheduled service calls will be reimbursed by the Government if included within the applicable FFP quote by the contractor. Freight costs shall be included with the cost of the parts or as separate items. In either case, the costs will be paid under the line items for

Repair Parts as per the coverage above. If other than normal expediency and mode of transportation, the

Contractor shall obtain the signature of the COR on the service/work order ticket approving such shipment. The

Contractor shall otherwise have the part shipped by the most cost effective method.

26.7 Due to the more variable PM needs required by CLINs 0025-0030 on each Bid Schedule (and respective option CLINs), these CLINs will be the sole exception to all PM costs otherwise being covered by the respective PM CLIN for all PM services. Required parts for PMs under only these CLINs will be subject to all allowable charges (part, freight, and materials handling) EXCEEDING $200.00, will be reimbursed under the repair parts CLIN by zone (or respective option CLINs if exercised). For example, if a PM part required has an allowable (part, freight, and material handling) cost of $300.00, $100 is reimbursable under the repair parts

CLIN. Note that this handling of higher cost PM items is for coverage of higher cost parts only, all labor and transportation to and from the site is within the PM CLIN price (additional reimbursable charges for labor and mobilization are not allowed in these instances).

26.8 The Government may require PMs of certain MHE items on rare occasions that are currently not covered by the existing PM CLINs. In these instances, the make, model and description of the item will be provided on the task order and/or call order. Additionally, the PM services, as well as any on-call repair, will be covered entirely by utilizing the repair parts, service call labor, and service call transportation CLIN by applicable zone and period (unless a PM is accomplished with other scheduled PMs, in which case the mobilization charge portion will not apply). The parts, labor, and mobilization (if applicable) coverage is per the terms above for an on-call repair action, including the FFP quote methodology as applicable, including service timeframes.

27. PERMITS: The contractor shall, without additional expense to the Government, be responsible for obtaining any necessary licenses and/or permits, and for complying with any applicable Federal, State and local laws, codes and regulations in connection with the performance of this contract. This includes acquiring any required permits or registration necessary to operate on the installation listed in this contract.

28. TIME OF PERFORMANCE: The service and repairs to be performed under this contract shall be performed during normal Government working days, as applicable for the site(s) on the task order, with specific office hours available from the COR on the task order, except for Federal Holidays. Work that cannot be completed by close-of-business for the task order site(s) shall be discontinued and resumed the next day, unless approved by the COR or KO. If services are scheduled by the contractor to be performed on a regular Federal holiday (see below), or one designated by Presidential proclamation, rescheduling will be at the discretion of the

COR or Government Representative.

New Years Day 1 January*

Martin Luther King's Birthday 3rd Monday in January

Presidents Day 3rd Monday in February

Memorial Day Last Monday in May

Independence Day 4 July*

Labor Day 1st Monday in September

Columbus Day 2nd Monday in October

Veterans Day 11 November*

Thanksgiving Day 4th Thursday in November

Christmas Day 25 December*

* The holiday is observed on the preceding Friday or the following Monday when the holiday occurs on

Saturday or Sunday, respectively.

29. NEW EQUIPMENT WARRANTY PROCEDURES: New equipment received by the Government under manufacturer’s warranty shall not be repaired without prior approval of the KO or COR. The KO or COR may request the contractor to inspect the equipment to determine if the provisions of the manufacturer’s warranty are applicable. The contractor shall coordinate with the Manufacturer on behalf of the Government for repairs that are covered under the manufacturer’s warranty. Repairs shall only be accomplished, at no cost to the

Government, if approved by the manufacturer and KO or COR. Payment for the contractor inspection will be determined in accordance with the schedule prices.

30. CONTRACTOR CALLBACK: Monitoring of scheduled preventive maintenance and unscheduled service calls and repair parts will be accomplished by the COR or his/her designated representative on a 100% inspection basis immediately after completion, including operation of the equipment if applicable. When the

COR or his/her designated representative determines the equipment does not operate properly, the Contractor will be notified. This shall be considered a callback and the service and trip charges shall be at the Contractor’s expense, unless it is determined that the call back is due to a problem other than the initial service call.

Response time for call back service shall be a maximum of one (1) business day from the time the Contracting

Officer’s Representative or his designated representative contacts the Contractor of the problem.

31. SPILL RESPONSIBILITY: The contractor is solely responsible for any and all spills or leaks during the performance of this contract, which occurs as a result of, or is contributed to by the actions of its agents, employees, or subcontractors. The contractor shall clean up such spills or leaks to the satisfaction of the

Government in a manner that complies with applicable Federal, state, and local laws and regulations. The clean up shall be at no cost to the Government. The contractor shall report all such spills or leaks, regardless of their quantity, to the COR and KO immediately upon discovery. A written follow-up report shall be submitted to the

COR and KO not later than twenty-four (24) hours after the initial telephonic report. The written report shall be in narrative form, and as a minimum shall include the following:

1. Description of item spilled (including identity, quantity, etc.).

2. Whether amount spilled is EPA/state reportable, and if so, whether it was reported.

3. Exact time and location of spill including a description of the area involved.

4. Containment procedures initiated.

5. Summary of any communications contractor has with press or Government officials other than the KO.

6. Description of clean-up procedures employed or to be employed at the site including disposal location of spill residue.

32. TRANSPORTATION OF MHE: The Contractor shall provide qualified personnel and appropriate conveyance necessary to load, unload and transport MHE, should it become necessary to repair the equipment off-site. The Contractor shall sign DRMS Form 1367 and acknowledge receipt of Government equipment for repair off-site. Upon return of the equipment, the Contractor will receive a copy of DRMS Form 1367 showing receipt of delivery back to the Government.

33. SERVICE REQUEST: The Contractor shall furnish to the COR (for authorization of work performed and time expended) upon completion of each service call or service request.

The service request shall include, as a minimum:

a. Date/time of service request

b. Name of Government personnel requesting service

c. Identify if a PM or Remedial Service Request

d. Date/time of response (sign-in)

e. Date/time of service completed

f. Equipment, model number, serial number of the malfunctioning equipment

g. Description of equipment malfunction

h. Repair effected

i. Replacement part nomenclature, model number and serial number

j. The cost of each part replaced

k. Number of hour(s) incurred when remedial maintenance services are provided

l. Name of the technical representative performing the PM or remedial services

34. DLA DISPOSITION SERVICES ENVIRONMENTAL MANAGEMENT SYSTEM (EMS): DLA

Disposition Services implemented EMS in accordance with ISO 14001:2004(E), DOD and DLA requirements at all DLA Disposition Services appropriate facilities. An EMS is an overall management system that includes organizational structure, planning activities, responsibilities, practices, procedures, processes and resources for developing, implementing, achieving, reviewing and maintaining the environmental policy of an organization.

The DLA Disposition Services EMS is designed to ensure that all personnel, including contract personnel, whose work activities can cause real or potential significant environmental impact, are aware of how their work supports the EMS and are competent to perform their roles, responsibilities and authorities while supporting the

DLA Disposition Services mission. The DLA Disposition Services EMS program is explained in DRMS-I

6050.2, Environmental Management System (EMS) Core Instruction. Site supplements detail information required by EMS at a local level such as local, state and host environmental regulations as well as local emergency procedures and operating procedures unique to the location. Site supplements also contain information concerning the local interaction between the DLA Disposition Services tenant appropriate facility and the DOD/DLA host facility EMS program. Contractors and their personnel are required to be aware that each DLA Disposition Services appropriate facility has an EMS and to be aware of EMS policies to perform work and/or gain access to an installation. Each DLA Disposition Services appropriate facility maintains EMS awareness posters that identify the DLA Disposition Services Environmental Management Representative

(EMR) and Host facility EMR for specific guidance concerning an individual facilities’ EMS program.

Contractors may request current copies of EMS information identified in this paragraph by sending an e-mail request to DRMSEMR@dla.mil.

35. CONSERVATION OF UTILITES: The contractor shall be directly responsible for instructing employees in utilities conservation practices. The contractor shall be responsible for operating under conditions which preclude the waste of utilities, which shall include, but shall not necessarily by limited to:

35.1 Lights shall be used only in areas where and at the time when work is actually being performed. Upon completion of service, lights shall be turned OFF.

35.2 Mechanical equipment controls for heating, ventilation and air conditioning systems shall not be adjusted by contractor workers.

35.3 Water faucets or valves shall be turned OFF after required usage has been accomplished.

35.4 Government telephones shall not be used for personal reasons, nor for any toll or long distance calls.

36. APPOINTMENT OF CONTRACTING OFFICER REPRESENTATIVE (COR): A copy of the designation letter will be furnished to the contractor for each task order issued by site(s). The COR will participate in the administration of this contract to ensure the contractor’s compliance with its technical requirements, including inspection and acceptance of the service for the government at the performance sites.

mailto:DRMSEMR@dla.mil

37. PERIOD OF PERFORMANCE: The base period of performance shall be one calendar year starting from the date of award. There are four twelve month option periods, subject to unilateral exercise by the

Government.

38. CALL ORDERS:

38.1 The KO may issue funded task orders for extended periods of time under which the Government may place orders orally or in writing. The Order Limitations clause FAR 52.216-19 applies to each call order. Only the KO and COR may authorize work under these orders. At the beginning of the contract, and as needed, the contractor shall designate to whom the call orders will be issued. The contractor may bill against the funded task order as work is performed throughout the contract period. Under these types of task orders, the contractor shall perform work when specifically requested by the KO or COR.

38.2 When oral call orders are placed against the funded task order, a FFP dollar value will be established between the parties making the call order. This FFP will not be changed exceeded unless modified by the parties. After performance of the call order, the contractor shall submit an invoice against the task order. The amount of funds available under the funded task order will decrease by the amount spent on the call order.

39. ACCEPTABLE PERFORMANCE LEVELS (APLs): Acceptable Performance Levels (APLs) are the minimum performance levels of specific requirements which the contractor achieve or risk having the

Government consider performance unsatisfactory, which may result in monetary or other consideration from the contractor. While the Specification of an acceptable performance level does not allow the contractor to knowingly provide defective service it recognizes that it may occur unintentionally. As long as performance does not fall below the specified acceptable level, the Government will not deduct for poor performance. If performance falls below the specified performance level, consideration may be taken at the Government’s discretion.