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Attachment 05 Acceptable Performance Levels
| COLUMN A |
| COLUMN B |
| COLUMN C |
| COLUMN D |
| COLUMN E |
| COLUMN F |
| COLUMN G |
| COLUMN H |
| DELIVERABLE |
| PHASE |
| STANDARD |
| TIME FRAME |
| Including, but not restricted to Section |
| ACCEPTABLE PERFORMANCE LEVEL (APL) |
| REDUCTION FOR FAILED APL |
| METHOD OF SURVEILLANCE |
| Compliant Removal |
| Pre-Removal |
| Submittal of Shipping Documents |
| 1-5 days, depending on removal time |
| 1.1.2 |
| No more than 5 returnable submittals during a 12 month period of time |
| A disincentive fee of 3% shall be applied to each task order returned for corrections after the contractor exceeds the criteria stated in Column F until such time as performance again does not exceed criteria in column F. |
| Collection Summary Reports (CSRs), Customer and COR input |
| Pre-Removal |
| Notifications |
| Same as above |
| 1.1.3 |
| No more than 5 late notifications during a twelve month period of time |
| A disincentive fee of 3% shall be applied to each task order with late notification after the contractor exceeds the criteria stated in Column F until such time as performance again does not exceed criteria in Column F. |
| Collection Summary Reports (CSRs), Customer and COR input |
| Removal |
| Safe, Compliant, Timely Removal and Transportation |
| 1-30 days as required per task order |
| 1.0 |
| No more than 5 late removals during a twelve month period of time |
| A disincentive fee of 3% shall be applied to each late task order after the contractor exceeds the criteria stated in Column F until such time as performance again does not exceed criteria in Column F. |
| Collection Summary Reports (CSRs), Customer and COR input |
| Post-Removal |
| Compliant transportation, interim storage and shipments to initial qualified TSDF |
| Return of manifest or shipping documentation IAW 40 CFR 262.42, state equivalent and copy to Disp Svcs within the contract 35 day period. |
| 1.3.1 |
| No more than 5 non-compliant transportation or storage and ultimate shipment to an initial TSRDF/TSDF during a twelve month period of time |
| A disincentive fee of 10% shall be applied to each non-compliant transportation or storage and shipment to an initial TSRDF/TSDF storage task order after the contractor exceeds the criteria stated in Column F until such time as performance again does not exceed the criteria in Column F. |
| Collection Summary Reports (CSRs), Customer and COR input |
| Post-Removal |
| Timely delivery to qualified TSDF/TSRDF |
| Return manifest timely to eliminate potential exception report. (by the 45th day after removal) |
| 1.3.1 |
| No more than two (2) exceptions reports received per generator during a 12 month period of time |
| A disincentive fee of 10% shall be applied to each task order with a late return manifest after the contractor exceeds the criteria stated in Column F until such time as performance again does not exceed the criteria in Column F. |
| Collection Summary Reports (CSRs), Customer and COR input |
| Compliant Disposal and/or Recycling |
| Disposal / Recycling |
| On time, proper disposal or recycling IAW hazardous waste regulations and contract requirement |
| 225 days for disposal of all items with a disposal method other than destructive incineration (and 270 days for Phase II documentation). |
315 days for disposal of all items with a disposal method of destructive incineration (and 360 days for Phase II documentation).
2.0 & Instructions to Contractors-“Period of Performance” & “Docu- Mentation Requirements DLA Disposition Services Acceptance, Invoicing and Tracking.”
| No more than 3 late disposals during a 12 month period of time |
| A disincentive fee of 10% shall be applied to each line item disposed of late after the contractor exceeds the criteria stated in Column F until such time as performance again does not exceed the criteria in Column F. |
| KO/COR Reports, Tracking, DSS, Customer Input |
| Compliant Special Services |
| As specified on TO |
| Timely, compliance, accurate service(s) |
| As stated in contract for service specified |
| 2.0-2.9 |
| No more than 3 late performances during a 12 month period of time |
| A disincentive fee of 10% shall be applied to each line item not completed timely or accurately after the contractor exceeds the criteria stated in Column F until such a time as performance again does not exceed the criteria in Column F. |
| KO/COR Reports, Tracking, DSS, Customer Input |
| Delivery of certificates of disposal and/or recycling. |
| Timely provision |
| As stated in contract for service specified |
| 2.1.2 |
| No more than 5 late certificates during a 12 month period of time |
| A disincentive fee of 3% shall be applied to each line item with a late certificate after the contractor exceeds the criteria stated in Column F until such time as performance again does not exceed the criteria in Column F. |
| Customer, COR and KO review and input |
| Compressed Gas Cylinder Related Special Services |
| Timely reporting |
| As stated in contract for service specified |
| 2.3 |
| No more than 5 untimely reports during a 12 month period |
| A disincentive fee of 5% shall be applied on all line items related to the reporting requirement after the contractor exceeds the criteria stated in Column F until such time as performance again does not exceed the criteria in Column F. |
| Customer, COR and KO review and input |
