SP-HRS-276053 SSN - VHA VBCC.pdf

Sources Sought Notice

Veterans Health Administration (VHA) Value-based Care Center Training Development and Delivery

Purpose and Objective:

This is a Sources Sought Notice to identify businesses that can provide onsite training for Veterans Health Administration (VHA) personnel and will partner with the Veterans Health Administration to co-create a unique and intensive experience with Value-Based Care Centers, while curating the content through recognized subject experts in this field. This shall include all necessary classroom facilities, instructional staff, instructional support, lodging, meals, and administrative support.

This notice is issued solely for informational and planning purposes and does not constitute an Invitation for Bids, Request for Proposal, or Request for Quotations. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract, nor do they affect a potential offeror's ability to respond to any future solicitation, which may or may not follow or restrict the U.S. Government's eventual acquisition approach.

Additionally, the U.S. Government will not provide reimbursement for any information that may be submitted in response to this notice. Respondents are solely responsible for all expenses associated with responding.

Background:

The Office of Personnel Management (OPM) leads and serves the Federal Government in enterprise human resources management by delivering policies and services to achieve a trusted, effective civilian workforce. OPM serves as the chief human resources agency and personnel policy manager for the Federal Government. OPM provides human resources leadership and support to Federal agencies and helps the Federal workforce achieve their aspirations as they serve the American people.

OPM Human Resources Solution (HRS) provides exceptional human resource and training solutions to meet the dynamic needs of the Federal Government. Consisting of a nationwide cadre of consultants, psychologists, data specialists, faculty, and program managers we assist Federal agencies in achieving their missions by partnering with them to develop leaders, attract and build a high-quality public-sector workforce, and transform the agencies into high performing organization.

Human Capital Industry Solutions (HCIS), a practice area in HRS, provides assisted acquisition and project management services throughout the project lifecycle of human capital and employee development acquisitions. HCIS is partnering with the Veteran’s Healthcare Administration to provide support for mission training requirements.

The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,321 health care facilities, including 172 medical centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.

As part of the VHA Office of Discovery, Education and Affiliate Networks (DEAN), Section 152 of the MISSION Act of 2018, created the Center for Care and Payment Innovation (CCPI), with the mission to advance VHA as central to the development of data-driven and value-based health care solutions that transform and improve Veteran care, while reducing cost and administrative burdens for VA, program offices and frontline medical teams. CCPI is focused on increasing collaborations within VHA and other federal agencies for the purpose of advancement of value-based innovations for Veterans and frontline medical teams, and becoming a trusted resource within VHA that builds awareness and champions value-based care principles, efficacies and insights while utilizing data-driven insights to engage with health care community stakeholders. This re-design and building of new systems will positively impact the VA, the Veterans to whom we provide a service, and VHA’s frontline medical teams.

The objective of this project is to provide, training, collaboration strategies, communications, and technical support which will define a new reality for health care delivery and experience through the development and deployment of Value-Based Care centers across VHA. In support of the CCPI Program, CCPI requires, training, collaboration strategies, communications, and technical support to define a new reality for health care delivery and experience by developing and deploying Value-Based Care centers across VHA.

The vendor shall provide onsite training for VHA personnel and will partner with the Veterans Health Administration to co-create a unique and intensive experience with Value-Based Care Centers, while curating the content through recognized subject experts in this field. This shall include all necessary classroom facilities, instructional staff, instructional support, lodging, meals, and administrative support.

Through the program development process, the vendor will design a curriculum that is aligned with the strategic challenges and leadership development opportunities facing the VHA. The output of the design work will include:

• Overall program outline and timetable

• Identification of faculty teaching team

• Identification of any required pre-work

• Session-by-session structure including associated case studies and relevant exercises

• Preparation of program materials and the development of program website

• During the design process, the vendor team will partner with the Veterans Health Administration to determine the appropriate program themes, and then identify the training objectives, existing content, content gaps, modes of delivery, and methods to address training requirements and evaluation and validation of training post-delivery. In addition to the faculty team, the program will have a vendor staff team dedicated to the program. This team consists of:

o Program Director: Partners with the client and the Chair, and works closely with the faculty teaching team, to coordinate the design and delivery work on the program.

o Delivery Team: Consisting of a Program Manager and (2) Coordinators, the Delivery Team manages the daily program logistics with the Veterans Health Administration including participant communications and questions before, during, and after the program pre-program website and distribution of materials; and event planning.

Capability Statement / Information Sought:

Interested businesses are encouraged to respond to this notice. However, be advised that generic capability statements are not sufficient for effective assessment of respondents’ capacity and capability to perform the specific work as required. Responses must directly demonstrate the company’s capability, experience and/or ability to satisfy the services requirements detailed below.

Services Requirements:

(See attached Performance Work Statement)

Instructions for Responding to This Sources Sought Notice

Information provided in response to this Sources Sought Notice must be submitted no later than fourteen

(14) calendar days from the date of posting.

Responses to this notice shall include 1) Qualifications/Capability Statements including responses to the questions below and 2) a cover letter, at a minimum, including the following information:

1. Response to Sources Sought Notice

2. Vendor’s Company Name, Address, Contact Person Information;

3. Vendor’s DUNS Number;

4. Business Size and Size Standard / Classification relative to North American Industry Classification System (NAICS) code of 721110

5. Proposed GSA Schedule (if applicable).

Please note that the collection of this data does not obligate the U.S. Government to the incorporation of the solicited comments in any future procurement action nor does it obligate the Government to the procurement of any services or products related to this notice. Proprietary information should not be included in the responses, further, responses to this notice will not be returned.

OPM may conduct capabilities meetings with vendors that appear to satisfy the requirements as outlined in this notice to clarify any information in their Statement of Qualifications/Capability Statements.

Information Submission Instructions:

All Statement of Qualifications/Capability Statements sent in response to this Sources Sought Notice must be submitted electronically (via email) to the following:

Lichon Ramsey @ lichon.ramsey@opm.gov

OPM requests that the Statement of Qualifications/Capabilities Statement which is the response to questions below not exceed 10 (10) single spaced pages. Each response should use the following Page Setup parameters:

• Margins – Top, Bottom, Left, Right - 1”

• Page Size – 8.5”x11”

The following additional restrictions apply:

• Each paragraph shall be separated by at least one blank line.

• A standard, 10-point minimum font size applies.

All questions shall be submitted to Lichon Ramsey (lichon.ramsey@opm.gov) via email no later than 3:00 PM Eastern Standard Time (EST) on January 30, 2024.

All responses shall be in MS Word or Adobe Portable Document Format (PDF) and submitted to Lichon Ramsey (lichon.ramsey@opm.gov) via email by 3:00 PM EST on February 9, 2024. All responses must be received by the specified due date and time to be considered responsive.

Additional Information:

There is no commitment by the Government to issue a solicitation, to make an award(s), or to be responsible for any monies expended by any interested parties in support of any effort in response to this Sources Sought Notice. Any information submitted in response to these sources sought notice is a strictly voluntary. This Sources Sought Notice is for information/planning purposes and the Government will not pay or otherwise reimburse respondents for information submitted. It is the responsibility of potential offerors to monitor this site for the release of any follow-on information. All documentation shall become the property of the Government. Unless otherwise stated herein, no additional information is available and any request for additional information will be disregarded.

Questions to Industry:

Responses must directly respond to the numbered items below and demonstrate the company’s experience and/or ability to satisfy the requirement.

1. Does your company/organization currently provide Value-based Care Center training for healthcare professionals? If yes, please describe the courses offered, length of classes and provide a rough estimate of the amount of time needed to tailor these courses to encompass unique requirements for VHA, such as billing or services that may be unique to veterans.

2. Is your company/organization recognized for its leadership and expertise in Value-based Care Center training? If yes, cite articles, journals or publications that demonstrate.

3. Does your company/organization provide on-site classrooms, to including instructional staff, lodging, meals, administration, and other support for in person training? If yes, please describe. If no, describe how you would propose providing for in-residence instruction for up to (80) students per class.

4. In response to this effort, would your company/organization intend to partner with another company/organization to fulfill some or all of the requirements? If yes, please describe the level of effort- workload and tasks that would be provided by your organization and by the partner organization.

5. If yes to #4 above, what type of business (large, small, small disadvantaged, woman-owned, service-disabled veteran-owned, HUB-zone, etc.) is the prospective partner?

mailto:lichon.ramsey@opm.gov mailto:lichon.ramsey@opm.gov

6. What contract type do you recommend for this effort, i.e., firm-fixed price, labor hour, cost plus fixed fee, hybrid, etc.?

7. Project/program experience

a. Has your company managed, as the prime, a consulting project where you provided support required to this task similar in scope and size (multi-offering) to this effort and required work?

If yes, please complete the table below provide by providing up to 3 examples.

Information

Requested

Customer and Contract Number

Customer 1 Customer 2 Customer 3

Scope of Project

Prime Responsibilities

Length of Timeframe Contract (i.e., Mar 2017 to Mar 2019)

FTEs Job Title/ Qualifications

$ Total / Annual

How is this effort aligned to the current requirement?

• Is there any additional information that would help the government formulate our strategy?