SOWChorusIntelligenceLimitedFY24_20240722214621.289_X.docx

WARNING: This document is designated FOR OFFICIAL USE ONLY (FOUO) and may contain information that is LAW ENFORCEMENT SENSITIVE, confidential and or legally privileged information. It contains information that may be exempt from public release under the Freedom of Information Act (5USC552).

Chorus Intelligence Limited

STATEMENT OF WORK (SOW)

Office of Border Patrol (OBP) HQ Intelligence Division (ID) Strategic Collaboration Group (SCG) Chorus Intelligence Limited Licenses

1.0 General Information

1.1 Introduction

This Statement of Work defines the requirements of the Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP) in acquiring Chorus Intelligence Limited licenses for use by the U.S. Border Patrol, HQ Intelligence Division.

1.2 Background

USBP HQ Intelligence Division integrates USBP intelligence efforts with innovative, intelligence-based technologies and provides enhanced domain awareness information to USBP sector through the procurement of new and emerging data sources and technologies. Digital intelligence and investigation software for law enforcement aids the CBP mission to dismantle Transnational Criminal Organizations (TCO’s).

1.3 Scope of Work

Procure sixteen (16) client licenses to Chorus Intelligence Limited Financial and Investigation suites. Procure Whooster Daas Credits in conjunction with the licenses.

2.0 Nature of Project

Federal Agency end users have identified the desirable attributes as well as deficiencies which aid in generating requirements for this procurement effort.

3.0 Requirements

3.1 The following requirements must be met on an existing, readily available, standard line item. Vendors will not be permitted to custom spec these requirements.

3.1.1 Chorus Intelligence Limited license includes access to user training materials and documentation as well as ongoing platform and open‐source data offering upgrades. Individual subscriptions are tied to individual client PKI certificates.

3.1.2 Chorus Intelligence Limited license includes access to technical support and end user assistance in regard to functionality and use of the platform.

4.0 Description of Tasks and Deliverables

4.1 Delivery of sixteen (16) Chorus Intelligence Limited suite user licenses.

4.1.1 The Chorus Intelligence Suite will offer, at minimum, Chorus Search, Chorus Hub, and Chorus Capture services.

4.2 Technical support for duration of licenses.

4.2.1 The contractor shall support and resolve user interface login issues and troubleshoot system access issues. The contractor shall troubleshoot and resolve supported data ingestion issues to the satisfaction of the customer.

5.0 General Requirements

The contractor shall test, and functionality certify all software prior to delivery. The contractor shall provide technical support, codes for fixes, access to product documentation and any updates required to carry out that task and comply with this SOW.

5.1 Disclosure of Information

5.1.1 Any information made available to the contractor by the government, or its customers shall be used solely for the purpose of carrying out the provisions of this contract. This information shall not be divulged or made known in any manner to any persons except as may be necessary in the performance of the contract.

5.1.2 In the performance of this contract, the contractor assumes responsibility for the protection of the confidentiality of government records.

5.1.3 The contractor will adhere to the requirements found in Part 24 of the Federal Acquisition Regulation, Protection of Privacy and Freedom of Information Act.

5.1.4 Period of performance: The contractor shall deliver licenses to the email address provided in Section 6.2 within 30 days from the date of the contract issuance. The period of performance shall be a one-year base period starting upon the receipt of the licenses.

5.2 Government Technical Contacts

5.2.1 Technical points of contact for this purchase will be made available to the winning bidder at the time of award.

5.2.2 All Contract administration matters will be handled by the assigned Contract Officer.

Statement of Need Contacts Lawrence Jacques

(A) Assistant Chief USBP HQ Intelligence Division 586-789-5738 Lawrence.r.jacques@cbp.dhs.gov

Scott Martoncik Assistant Chief USBP Intelligence Division Strategic Collaboration Group (SCG) 520-609-1912 scott.martoncik@cbp.dhs.gov

5.4 Government Furnished Property

Not applicable for this purchase

5.5 Procedures for Payment

Payment procedures and information will be issued as part of the award document.

6.0 Support Information

6.1 Security - This information is deemed Unclassified/Law Enforcement Sensitive

6.2 Place of Performance

Chorus Intelligence Limited Suite user licenses delivered to:

U.S. Customs and Border Protection U.S. Border Patrol HQ Intelligence Division Strategic Collaboration Group 1300 Pennsylvania Avenue NW Washington, DC 20004 Attention: Lawrence Jacques: 586-789-5738/ lawrence.r.jacques@cbp.dhs.gov