SOW-Unaccompanied Housing WiFi_7-22-2026.pdf

STATEMENT OF WORK

Unaccompanied Housing WiFi

SCOTT AIR FORCE BASE, ILLINOIS

22 July 2026

1) PROJECT SCOPE: The following will be done:

The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items necessary for the installation of the Unaccompanied WiFi as defined in this Statement of Work.

The services called for under this requirement shall be performed in accordance with the terms, conditions, and specifications stated herein until such time as said services are completed to the satisfaction of the Government. This contract will be a base year plus four Option Years.

a) The project sites are located at Scott Air Force Base (AFB). Scott AFB is located approximately nineteen (19) miles east of St Louis, Missouri on Highway U.S. 64. The three specific locations are Building 1830, 1850, 1820, located at 410 Enlisted Drive Scott AFB IL 62225. All buildings are three-story (three floors) with four-flights of stairs on both North and South side of the facility. There are 396 dorm rooms in total, and all are accessible from outside. Most of the dorm rooms will be occupied by residents during installation.

2. REQUIREMENTS: The contractor is responsible for delivery of equipment, installation, trash removal, and continuous yearly internet service. The contractor will provide all the equipment necessary for the WiFi internet service. The contractor will upgrade and run 10GB fiber into each of the three buildings. Attached are blueprint diagrams of all three buildings for reference. The Main Distribution Frame (MDF) will be placed in the center building 1820. The fiber will connect building 1820 to buildings 1830 and 1850. Intermediate Distribution Frame (IDFs) will be located in each building to support the necessary equipment to support the solution. In each IDF the contactor will install switch(s) to support the contractor installed Access Points (APs). The contractor will install new ethernet cables to connect each of the APs to the Power over Ethernet (PoE) Switch in the IDF. Each building will require an IDF located in the attic area of each wing.

Meaning each building will have two IDFs. From the attic the contractor will be able to reach the rooms where the contractor will install the APs.

The contractor shall develop and submit a comprehensive network design plan and a technical plan for Government review. The proposed network design and technical plans must adhere to the Office of the Secretary of War (OSW) policy, Increasing Access to Broadband Internet in Department of Defense Unaccompanied Housing in the United States.

a. The design shall meet or exceed the following technical and operational standards:

i. Per section 2265, broadband internet access shall “meet or exceed any speed benchmark established by the Federal Communications Commission” (FCC) under section 706 of the Telecommunications Act. As of March 2025, the current FCC minimum for fixed broadband at the time of this policy is 100 Megabytes per second (Mbps) download and 20 Mbps upload speeds (FCC-24-27A1).

ii. A service login landing page (i.e., captive portal) will be presented to each user that clearly describes the terms and conditions of use prior to the user accessing the service.

iii. Appropriate web content filters shall be applied, and content will be filtered for inappropriate material in accordance with respective Component-level policy.

3. Maintenance and Service Response Time: The contractor shall provide in the technical plan how the contractor will respond to maintenance and technical support to resolve network outages and service degradation. Upon notification of a service issue or receipt of a government service call, the contractor shall respond on-site within 24 hours to resolve issue.

4. CLEANUP: The Contractor shall clean up the work site at the end of each workday to the satisfaction of the Project Manager. Upon completion of the project, the Contractor shall remove all material, equipment, and debris from the site and leave the site in a neat condition.

5. WARRANTY: The contractor shall provide at a minimum the best warrantee available to commercial customers and shall specify in their proposal the exact terms and conditions of the warrantee.

6. GENERAL PROVISIONS:

a. SCHEDULE AND STANDARD WORKDAY/WEEK: The work shall start within five

(5) calendar days of notification that the site is ready. Work shall be accomplished during a standard, 5-day week, Monday through Friday, between the hours of 7:00 A.M. and 5:00 P.M.

local time, excluding Federal Legal holidays and non-work days resulting from holidays occurring on weekends. When the contractor desires to work at other than the times, the contractor shall submit a written request to the Contracting Officer for approval and shall receive written approval from the Contracting Officer before proceeding with work. The request shall be submitted at least five (5) workdays prior to the proposed performance of work, and shall indicate the day/days, time/amount of work, and reason why permission should be granted to perform work during nonstandard hours. Approval for work to be performed during nonstandard time will be given only in cases of extreme necessity.

b. WORK SEQUENCING AND PHASING PLAN: The contractor shall proceed with the work in a manner that allows for speedy completion. This has become a health and safety deficiency, thus would like the project completed as soon as possible.

c. NOTIFICATION: The contractor shall coordinate all work with the Contracting Officer or the designated Contracting Officer’s Technical Representative (COTR). The Contracting Officer or COTR shall notify the Contractor 5 days prior to commencement of work.

d. CONTRACTOR’S OFFICE SPACE AND ON-SITE STORAGE AREA: Office space required for the Contractor’s operation shall be the responsibility of the Contractor. The Contractor will be allowed to have one storage trailer at the construction site. The location must be approved by the Contracting Officer. The government shall not be responsible for damages or losses.

7. SECURITY AND PRIVACY: This applies to all contractor personnel including deliverymen who need to enter Scott AFB. Personnel will be required to divulge Privacy Act information as required to meet Air Force security requirements.

a. CONTRACTOR CONSENT TO BACKGROUND CHECKS: The contractor and, as applicable, subcontractor shall not employ persons for work on this contract if such employee is identified as a potential threat to security and general well-being or operational mission of the installation and its population, nor shall the contractor or subcontractor employ persons under this contract who have an outstanding criminal warrant as identified by Law Enforcement Agency Data System (LEADS) through the National Crime Information Center. LEADS checks will verify if a person is wanted by local, state, and federal agencies. All contractor and subcontractor personnel must consent to LEADS background checks. Contractor and subcontractor personnel who do not consent to an LEADS check will be denied access to the installation. Information required to conduct an LEADS check includes: full name, driver’s license number, and/or social security number, date of birth of the person entering the installation, and completion of a background check questionnaire. The contractor shall provide this information using the Scott AFB Form 21, Contractors Consent for Background Check, and shall submit it in conjunction with the contractor’s request for either base or vehicle passes. Completion of a successful LEADS check does not invalidate the requirement for an escort when contractor or subcontractor personnel are working within controlled or restricted areas.

Contractors shall ensure their employees and those of their subcontracts have the proper credentials allowing them to work in the United States. Persons later found to be undocumented or illegal aliens will be remanded to the proper authorities. The contractor shall not be entitled to any compensation for delays or expenses associated with complying with the provisions of this clause. Furthermore, nothing in this clause shall excuse the contractor from proceeding with the contract as required.

b. BADGES: The contractor is required to provide identification badges for their employees.

All contractor personnel shall wear these badges while on duty on the government site. Badges are required to identify the individual, company name, and be clearly and distinctly marked as contractor. Size, color, style, etc. are to be mutually agreed to by contractor and government.

The contractor’s identification badge will not be used as an entry requirement for installation entry or into any government designated controlled or restricted area.

c. CONTRACTOR REGISTRATION OF VEHICLES ON SCOTT AFB: All contractor or contractor employees’ vehicles used for the performance of this contract shall comply with all local, state, and federal regulations. Additionally, any pass shall be surrendered to Security Forces upon demand to positively identify a persons need to be on Scott AFB.

d. ACCESS TO INSTALLATION DURING FORCE PROTECTION CONDITIONS:

Contractors will be assigned a mission essential designation IAW requirements contained in SAFBI 31 101/Installation Security Instruction. Only the installation commander or the unit commander requesting contract support will assign the mission essential designation.

e. PROPERTY PROTECTION: Property protection for facility where the contractors’ primary work center is located will be the responsibility of the local facility manager and local Government Security Manager, or their duly authorized representative IAW AFI 31-101, The Air Force Installation Security Program and command/local directives. The contractor shall safeguard all government-owned equipment and materials in his/her possession or use.

f. SAFEGUARDING CLASSIFIED OR UNCLASSIFIED INFORMATION: The contractor shall meet Air Force standards for storing, processing, and handling classified information and systems. Additionally, all resources (e.g. maps, publication/instructions, photos) provided by the government to assist the contractor in the performance of their contract will be surrendered upon termination of employment or the end of the contract performance period.

g. NON-DISCLOSURE AGREEMENTS: To safeguard information, the contractor shall enter into non-disclosure agreements with the responsible local security manager.

h. PRIVACY ACT: Work on this project requires that personnel have access to Privacy Information. Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations.

i. CONTRACTORS WORKING IN CONTROLLED OR RESTRICTED AREAS: The unit requesting contract support will provide escort (s) for contractors’ at all times when within a controlled area. Contractors shall not escort other contractor employees within controlled or restricted areas. In addition, contractors shall fulfill, maintain, and comply with all security requirements IAW AFI 31-101, The Air Force Installation Security Program, and command/local directives.

j. ACCESS TO GOVERNMENT FACILITIES WITH CONTROLLED OR RESTRICTED AREAS: The contractor shall comply with security regulations imposed by the installation commander and/or the agency responsible for the project location. Due to specific mission requirements inherent in the nature of controlled or restricted areas on Scott AFB, the government may direct the contractor to leave the controlled or restricted areas at any given time.

k. CONTRACTORS RESPONSIBILITIES WHILE WORKING WITHIN CONTROLLED OR RESTRICTED AREAS: Only contractor personnel with proper authority and qualifications shall enter a controlled or restricted area. Certain facilities require the issuance of an AF Form 1199CD. The government, at any time, may revoke the AF Form 1199CD. The procedures for the issuance of an AF Form 1199CD are contained in SAFBI 31-101, Installation Security Instruction. Contractors shall not escort other contractor employees within controlled or restricted areas. In addition, contractors shall fulfill, maintain, and comply with all security requirements contained in SAFBI 31-101, Installation Security Instruction. ACCESS TO

GOVERNMENT FACILITIES WITH CONTROLLED OR RESTRICTED AREAS FOR

REPLACEMENT CONTRACTORS: The unit requesting contract support will continuously escort replacement contractors, not initially possessing the proper clearances and requiring entry to controlled or restricted areas. Replacement contractors shall submit paperwork within 30 days of being assigned to obtain an approved security clearance or favorable review. Replacement contractor personnel shall obtain a security clearance prior to working with, or having direct access to, classified material. In addition, replacement contractor personnel shall obtain a “Favorable review” prior to having access to a Controlled Area. The above information shall be submitted to 375 SFS/S5I.

8. Operations Security and Anti-Terrorism

1. AT Level I Training. (The following provision/contract text is for contractor employees with an area of performance within an Air Force-controlled installation, facility, or area.) Coordinate with the installation ATO/ATPM to ensure Level I - AT Awareness Training is completed by all contractors within 30 days of requiring access, and annually thereafter. (T-3) Coordination for training should be done by the requiring unit after contract award.

2. Access and General Protection/Security Policy and Procedures. (This standard-language text is for contractor employees with an area of performance within an Air Force-controlled installation, facility, or area.) Contractor and all associated sub-contractors’ employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the Dixon Visitor Center or security office. Contractor workforce must comply with all personal identification verification requirements as directed by DAFMAN 31- 101v3 and the 375 AMW AT/IDP. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters.

2a. For contractors requiring common access cards (CACs). The vetting requirement for Active Duty, Civilian employee, and Contractor eligible CAC holder personnel includes a minimum Tier 1 or equivalent investigation. Fitness standards for these populations are listed in AFMAN 16-1405, Personnel Security Program Management.

2b. For contractors that do not require CACs, but require access to a DOD facility or installation.The vetting requirement for, Civilian employee and Contractor eligible non-CAC DoD credential holders includes a minimum Tier 1 or equivalent investigation. Fitness standards for these populations are listed in AFMAN 16-1405.

3. EAGLE EYES Training. (The following provision/contract text is for contractor employees with an area of performance within an Air Force-controlled installation, facility, or area.) Eagle Eyes. The Eagle Eyes program is a DAF AT initiative that enlists the eyes and ears of all DAF military, civilians, contractors, and dependents. The Eagle Eyes program is a reporting mechanism for the base community on how to report suspicious behavior or possible terrorist activity. Each installation shall outline procedures in the installation AT plan on how to receive and log suspicious activity reports and suspicious incident reports and to pass those reports expeditiously to their servicing Office of Special Investigations (OSI) detachment for appropriate action. (T-3) OSI provides threat data to the installation commander, the vice commander, and the DFC as appropriate to ensure an optimal common operating picture and an AT/Base Defense (BD) posture for the given installation’s area of responsibility (AOR) in accordance with Air Force Mission Directive (AFMD) 39, Air Force Office of Special Investigations (AFOSI) and Air Force Policy Directive (AFPD) 71-1, Criminal Investigations and Counterintelligence. This program implements the spirit and intent of DoDI 2000.26, DoD Use of the Federal Bureau of Investigation (FBI) eGuardian System.

9. Quality Assurance Surveillance Plan

a. Service Summary:

b. As a minimum, Contracting Officer Representative (COR)s will monitor, review, and report on the Contractor’s performance and compliance with all Service Summary (SS) items shown below (from Paragraph 2 of the PWS). The service requirements summarized below are the critical performance objectives that relate directly to mission essential items. The performance thresholds referenced in the table briefly describes the minimum acceptable levels of service required for each service requirement. The performance thresholds established for each of the performance objectives are the number of defects permitted before the COR notifies the contracting officer in accordance with 52.246-5 -- Inspection of Services -- Cost-Reimbursement.

SERVICE SOW

REFERENCE

PERFORMANCE

STANDARD AND

ACCEPTABLE QUALITY

LEVEL

SURVEILLANCE

METHOD

Service Speed Testing 2 90% performance of requirements Periodic Inspection and Customer Feedback

Landing Page Testing 2 90% performance of requirements Periodic Inspection and Customer Feedback

Quality Control 10 95% performance of requirements

Periodic Inspection and Customer Feedback

Deliverables 2 95% on-time delivery to the Government 100% Inspection

Service Issue Response 4 Respond within 24 hours Periodic Inspection and

Customer Feedback

Attachments:

1.) B1820 Floor Plan_Belleville Hall 2.) B1830 Floor Plan_Mascoutah Hall 3.) B1850 Floor Plan_Shiloh Hall 4.) OSW UH Wi-Fi Policy Letter