SOW Tube System Upgrades.pdf

STATEMENT OF WORK

Modernize Pneumatic Tube System

Department of Veteran Affairs Harry S. Truman VA Medical Center

Columbia, MO

SCOPE: Procurement to modernize the existing pneumatic tube system at Harry S. Truman Memorial Veterans Hospital in Columbia, MO. This contract includes upgrading the Control Center to hospital issued Virtual Machine server, hardware shall be replaced with new PCB ITS and SD Cards and Version 8 software loaded. All parts, labor, and travel shall be included. This contract also provides updated system drawings to include floorplans and a mechanical riser diagram.

BACKGROUND: This contract will be used to upgrade the pneumatic tube system used for transfer of medication and lab specimens within the Harry S. Truman Memorial Veterans Hospital (HSTMVH).

Overlooking the importance of upgrading the pneumatic tube system can put the facility at risk for system downtime, delayed medication deliveries, slowed diagnoses from laboratory tests, distracted nursing staff and potential complete system failure.

BADGES, PARKING, CHECK-IN PROCESS: All Contractor personnel are required to wear identification (I.D.) badges issued by the HSTMVH Engineering office during the entire time they are on the HSTMVH grounds. It is the responsibility of the Contractor’s personnel to park in the appropriate designated parking areas. The HSTMVH shall not validate or make reimbursement for parking violations of the Contractor’s personnel under any circumstance.

The contractor’s technician shall report to the VA representative office Facilities Management prior to starting work. The Contractor’s technician shall prepare a written service ticket explaining the work for the day, a listing of which parts are to be used, the price of each part and the total price of multiple parts.

The ticket shall be given to the VA representative for approval.

PERIOD OF PERFORMANCE:

Base Year: 07/01/2025 – 06/30/2026

CONTRACTOR QUALIFICATIONS:

“Fully qualified” is based upon training and hands-on experience in the field and factory trained. For training, the Field Service Engineer (FSE) has successfully completed a formalized training program for the equipment identified in this solicitation as required by the Original Equipment Manufacturer (OEM) and equal to what the manufacturer provides their own field service personnel.

All work shall be provided by a manufacturer certified technician.

Contractor must provide evidence of appropriate training of any FSE(s) providing services under terms of the contract. Subcontracting of any ensuing award of this solicitation will not be allowed without written permission of the Contracting Officer.

Contractor must have access to all OEM proprietary information due to the critical nature of these services. Examples of this information would be software updates and factory service bulletins that describe updates/modifications needed to make the equipment under this contract safe for use.

PERSONNEL ACCEPTANCE: The Government reserves the right to accept or reject Contractor’s staff for the rendering of services. Complaints concerning Contract Personnel’s performance or conduct shall be dealt with by the Contractor, VA representative and the final decision made by the Contracting Officer.

CONTRACTOR’S RESPONSIBILITIES: The Contractor shall take all precautions necessary to protect against injury or damage during the performance of this contract. The Contractor shall be responsible for any injury to contractor’s employees as well as for any damage to personal or public property that occurs during the performance of this contract that is caused by contractor’s employees’ fault or negligence.

Enforce contractor performance (timely submission of deliverables, compliance with personnel screening requirements, and appropriate termination activity as appropriate).

HOURS OF SERVICES: The Contractor shall perform the services as specified herein Monday through Friday except for National Holidays between the hours of 7:30a.m. – 4:30p.m.

Government national holidays: The Contractor is not required to provide services on the following national holidays nor shall the Contractor be paid for these holidays:

New Year’s Day January 1

Martin Luther King ‘s Birthday Third Monday in January

President’s Day Third Monday in February

Memorial Day Last Monday in May

Juneteenth June 19

Independence Day July 4

Labor Day First Monday in September

Columbus Day Second Monday in October

Veterans Day November 11

Thanksgiving Day Fourth Thursday in November

Christmas Day December 25

When a holiday falls on a Sunday, the following Monday will be observed as a legal holiday. When a holiday falls on a Saturday, the preceding Friday is observed as a legal holiday by the U.S.

Government agencies. Also included, would be any other day specifically declared by the President of the United States of America to be a National Holiday.

SCHEDULE OF WORK:

The vendor shall provide and install a PCB assembly TU/blower kit ITS (20 total), SD Cards Version 8 HMI (22 total). Standard one year warranty on parts and labor to be included.

Vendor shall supply and install new complete TransLogic hardware package; supply and install new, complete TransLogic Software package (latest versions of MS-Server 2019, Nexus Software); tune, test and start-up; train maintenance personnel on site on Nexus Software; provide one-year warranty for Nexus Software, parts and labor.

REPORTING REQUIREMENTS:

Service reports shall be delivered electronically within 7 calendar days after completing any work.

Contractor shall provide handwritten notes before leaving station.