SOW_TMTP DRAFT.pdf

STATEMENT OF WORK (SOW)

FOR

BEHAVIORAL INTERVIEWING EXPERT AND ROLE PLAYER

THREAT ASSESSMENT TRAINING

1. BACKGROUND

The Naval Criminal Investigative Service (NCIS) is the federal law enforcement agency charged with conducting investigations of felony-level offenses affecting the Navy and Marine Corps. NCIS is comprised of approximately 2,000 personnel in over 40 countries around the globe. The organization is roughly 90% civilian, and its cadre of federal agents, about half its total personnel, is 98% civilian.

Criminal investigation is at the foundation of virtually all the organization does, but the NCIS mission is broad, “Prevent Terrorism, Protect Secrets, and Reduce Crime.” A portion of the NCIS mission encompasses conducting proactive efforts aimed at threat mitigation, intervention and prevention involving Department of the Navy (DON) personnel, facilities and assets.

The NCIS Threat Assessment Unit (TAU), Code 22B, was created in 2014. The TAU’s mission is to detect, deter and mitigate potential violence threats and national security risks in connection to the DON, to include its assets, facilities, personnel and resources. As part of NCIS’ Threat Management policy, one of TAU’s responsibilities is to provide advanced training to NCIS field personnel working and supporting threat related investigations and situations. NCIS personnel require hands-on, scenario-based training regarding interviewing techniques designed to collect behavioral information that can be utilized to assess the level of concern an individual may pose to the DON, so that steps can be taken to mitigate the threat.

2. SCOPE

The scope of this effort is to obtain instructional support services to conduct specialized practical interview training, focusing on behavioral information collection and techniques, which have been shown to be required for assessing the potential violence and/or national security risk a person of concern, may pose. The audience for this training will be a class comprised of approximately twenty-four (24) NCIS personnel to include special agents, investigators and analysts.

The course objectives will include the following:

1. Students will become familiar with the different behavioral characteristics and psychological aspects inherent in threat related investigations. This knowledge will be at an advanced level.

2. Students will enhance their interview skills and methods, by learning how to develop approach tactics and interview strategies aimed specifically at eliciting the type of behavioral information that is necessary for a viable assessment.

3. Students will be afforded the opportunity to personally gain practical interview experience through the use of case simulations, which are similar to investigations worked in the field setting. Additionally, the practical exercises conducted in the course allow real time audience participation, creating yet another avenue for learning through the observations of others.

3. SPECIFIC REQUIREMENTS

DRAFT

3.1 Instruction. The Contractor shall conduct seven (7) hours of specialized behavioral and protective intelligence/threat assessment interview training to enhance NCIS’ ability to more effectively and efficiently gather the relevant information required for analyzing and managing potential threats.

Specifically, training shall focus on interview tactics, information elicitation and behavioral aspects of interviewing through lectures, interactive simulated case studies, social media site and contractor-provided video-taped interviews to be used in practical exercises.

Training shall cover concepts related to threat assessment and management principles in the context of extracting information during interviews in order to ascertain the level of concern the interviewee may pose for violence and/or a national security risk. Instruction shall include how to conduct challenging interviews of individuals who may pose a violence and/or national security threat, provide students with hands-on practical experience, offer the opportunity to enhance the ability to establish rapport, navigate a difficult interview of a person of concern, and how to successfully obtain critical information that will allow better assessment of the situation.

3.2 Case Studies. The Contractor shall use case studies as part of the instruction. Case studies are designed to deepen interest of interviewing techniques and the process of conducting threat assessment investigations. Each case study shall incorporate the psychodynamics of a specific mental illness/disorder, situations involving domestic violence/stalking, violent extremism/domestic terrorism, homicidal ideations related to workplace violence and a direction of interest to a DON asset, but shall also be adjusted during the action to meet the appropriate skill level of the interviewing teams. The Contractor shall use an interactive, behavioral simulation method, for use with law enforcement, to emphasize and integrate complex threat assessment and protective intelligence concepts as well as newly acquired skills.

The Contractor shall execute three (3) separate behaviorally interactive simulated case studies provided by the Government, including video at least once during the one-day course.

4. DELIVERABLES

4.1 Course Preparation. The Contractor shall provide pre-course preparations including a Case

Simulation outline and course content in PowerPoint format to NCIS within 10 days of contract award(DEL01).

4.2 The Contractor shall submit a Draft Case Simulation Outline (for each Simulation) (DEL02) to NCIS within seven (7) days of contract award and a Final outline (DEL03) for each to NCIS within 14 days of contract award.

4.3 The Contractor shall submit the PowerPoint course content (DEL04) to NCIS within seven (7) days of contract award.

Deliverable

Number

PWS

Section

Deliverable Format Due Date

DEL01 PWS 4.1 Case Simulation Outline PowerPoint Within 10 days of award

DEL02 PWS 4.2 Draft Case Simulation

Outline

Contractors

Choice

Within 7 days of award

DEL03 PWS 4.2 Final Case Simulation

Outline

Contractors

Choice

Within 14 days of award

DEL04 PWS 4.3 Course Content PowerPoint Within 7 days of award

DEL05 PWS 9 Kick-off Meeting N/A Within 5 days of award

5. PLACE OF PERFORMANCE

Training shall be presented at the Federal Law Enforcement Training Center (FLETC) located in

Charleston, SC.

6. PERIOD OF PERFORMANCE

The Period of Performance will cover a base period of 12- months and an additional four (4) 12-month option periods. The Contractor shall provide at least seven (7) hours of instruction (1-hour break).

7. TRAVEL REQUIREMENTS

The Contractor shall be responsible for arranging off-site billeting and subsistence for their employees.

All transportation, billeting, per diem, and incidental expenses must be calculated and included within the contractor’s price.

8. PERSONNEL REQUIREMENTS

The Contractor shall provide one (1) qualified interview expert instructor and one (1) role player for the

Protective Intelligence/Threat Assessment Simulations & Practical Exercise Course.

The instructor shall have at least 10 or more years experience conducting training related to behavioral interviewing techniques and 10 years of experience teaching federal law enforcement agents the concepts of protective intelligence and the behavioral analysis approach to threat/person of concern investigations using interactive behavioral simulations to include the psychodrama theory.

The Contractor shall have previous experience presenting training at federal law enforcement training venues and have at least a 10-year work history of providing training, consulting and classroom instructions related to the class topic of interviewing techniques. Additionally, the instructor shall have at least 10 years of experience interviewing severely mentally ill individuals in a law enforcement environment.

The instructor shall have knowledge of general law enforcement investigations related to threat assessment and protective intelligence. The role player shall also have more than/at least 10 years of experience participating in live behavioral simulations used to train law enforcement agents, to include presenting lectures on behavioral interviewing and interrogation concepts. Additionally, the role player shall have received at least 300 hours of psychodrama training from a board-certified Trainer, Educator and Practitioner (TEP).

9. KICK-OFF MEETING

The contractor shall participate in an initial kick-off meeting with NCIS to review the mission and goals of the training requirement. The Government will initiate scheduling of this meeting within five (5) days after award(DEL05).

10. SECURITY

10.1 The Contractor shall be a United States-based company, licensed, chartered, or incorporated in the

United States. All personnel must be U.S. Citizens. NCIS will assist the Contractor in obtaining installation access.

10.2 At least five (5) days prior to the training, the Contractor shall provide employee information to facilitate access to FLETC Charleston, SC. The Contractor must supply full names to the Threat

Management Training (TMT) Program Manager (PM) or other Government designated personnel as directed at time of award. The Contractor will provide documentation of employment eligibility, individual identification as required to facilitate installation access at FLETC Charleston, SC.

10.3 The Contractor shall report to the NCIS TMT Program Manager no later than 7:45AM. The

Contractor shall need to allow approximately forty-five (45) minutes to enter through security and gain access to FLETC Charleston.

10.4 All access and documentation shall be returned to the Government at the completion of the support services or upon termination or resignation of employment. Compliance with all NCIS communication regulations pertaining to access to e-mail and Internet activities is mandatory, as applicable. Failure to comply with security requirements is grounds for termination.

10.5 Access to the FLETC (as applicable), a Department of Homeland Security site, is a privilege that may be granted, denied, or withdrawn by FLETC. Denial or withdrawal may occur as a result of any type of misconduct or incident determined contrary to the best interest of the FLETC and NCIS’ mission, protection of property, welfare of personnel and for any other infraction determined justifiable for denying access.

10.6 The Contractor shall comply with the following:

10.6.1 No employee or representative of the contractor will be admitted on site unless they furnish satisfactory proof of United States citizenship or, if an alien, that their residence and employment within the United States is legal.

10.6.2 All Contractor employees must possess a valid picture identification card issued by a State or

Federal agency.

10.6.3 Contractor employees shall conduct themselves in a proper, efficient, courteous and business-like manner.

10.6.4 Contractor employees entering NCIS sites shall comply with all security requirements in effect during the contract periods and shall be subject to such checks as may be deemed necessary.

The Contractor should contact each installation prior to beginning work on-site to ensure the

Contractor understands and can comply with individual installation security requirements.

11. INSPECTION AND ACCEPTANCE

Final inspection and acceptance of all work performed shall be performed at the place of delivery.

Measurable standards are as follows:

• Did the contractor provide the lesson plan/training outline, applicable power point presentations and handouts on time?

• Did the instructor arrive on time?

• Did the instructor meet the qualifications set forth in this contract?

• Did the class instructor execute the lesson plan/training outline as approved by the Advance

Training Program Supervisor, in a clear, concise and professional manner?

NCIS will validate and approve all goods and services reflected on invoices submitted by the contractor.

12. NON-DISCLOSURE AGREEMENTS

All Contractor personnel will be required to sign non-disclosure agreement (NDA) in order to protect the integrity of all operational information, processes or solutions pertaining to NCIS, proprietary or sensitive information, materials, items provided, used or accessed during this effort for the NCIS regardless of the information’s underlying classification level.

13. PRIVACY ACT

This effort may require that Contractor personnel have access to Privacy Information. In addition, personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations. Contractor personnel will be expected to sign a Non-Disclosure Form, which will be provided to the Contracting Officer or the COR prior to commencing work. Contractor acknowledges that criminal penalties under section 1106(a) of the Social Security Act (42 USC 1306(a)), including possible imprisonment, may apply with respect to any disclosure of information in the file(s) that is inconsistent with the terms of the agreement. Contractor further acknowledges that criminal penalties under the Privacy Act (5 USC 552a(I)(3), as amended) may apply if NCIS determines Contractor, or any individual employed or affiliated therewith, knowingly and willfully obtained the file(s) or distributed information under false pretenses.

14. GOVERNMENT POINTS OF CONTACT

Provided at time of award.