SOW - Stratasys 3D Printer - final.pdf

STATEMENT OF WORK

Evaluate and Repair Stratasys 3D Printer

1. Scope:

1.1. This Statement of Work (SOW) identifies the necessary supplies and services to perform

Evaluation and Repair to a Government owned asset located at the Fleet Readiness Center

Southwest (FRCSW), Bldg. 472, Naval Air Station (NAS) North Island, San Diego, California, 92135-7058.

1.2. The requested service is for a Stratasys F900 3D Printer. Part #125-60000, Serial # L2444

1.3. The Period of Performance (POP) for the services requested is for a period not to exceed one-hundred twenty (120) days after the contract award date.

2. Applicable Documents:

2.1. SECNAV Form 5512/1, Dept. of the Navy Local Population ID Card/Base Access Pass

Registration

2.2.FRCSW Form 5512/5, Fleet Readiness Center Southwest Visitor Access Request

2.3. Stratasys F900, Machine Operations, Procedure and Maintenance Manuals

3. General Requirements:

3.1. The Contractor shall be knowledgeable with the equipment referenced in Section 1.2. All work shall be performed in accordance with the Original Equipment Manufacturer (OEM) specifications.

3.2. The Contractor shall provide all labor, tools and materials, including but not limited to: test equipment, alignment tools, meters, support equipment, software and hardware required to perform the requested service.

3.3. All materials and supplies related to these services that are not personally delivered by the

Contractor shall be shipped via traceable means (i.e., FedEx, UPS, USPS, etc.) to the following address:

Attn: Chris Collins

FRCSW NAS North Island

Second Street. Bldg. 379 (West side) Door 45

San Diego, CA 92135-7058

Contract Number – to be determined

3.3.1. Shipping documents shall clearly identify the Technical Point of Contact (TPOC) and

Contract Number.

3.3.2. The Government will notify the Contractor when all material has been received.

3.3.3. The Contractor shall be responsible for return shipping of core exchanges, tools, support equipment, and unused material back to the appropriate Contractor facility as required.

3.4. All necessary tools, parts and material are required to be on-site prior to any work being performed.

3.5. The Contractor shall perform all services in accordance with the established FRCSW regular work week and daily start & end times. Work shall be performed from Monday through Friday, excluding federal holidays, during FRCSW normal operating hours of 0600 to 1430. Work performed outside of FRCSW regular work week and daily start & end times must be approved in writing by the TPOC and shall not increase the cost of the contract.

3.6. FRCSW personnel are not authorized to direct the Contractor to furnish any parts/components or labor services outside the scope of the contract, to do so constitutes an unauthorized commitment. The Contractor shall not perform any additional labor or furnish parts/components outside the scope of this contract.

3.7.Cybersecurity Compliance:

3.7.1. Requirement for Cybersecurity Maturity Model Certification (CMMC) Status:

3.7.1.1. The contractor shall achieve and maintain CMMC Level 1 or above in accordance with DFARS 252.204-7021 for each Contractor information system that will process, store, or transmit Federal Contract Information (FCI) used in performance of the contract

4. Specific/Performance Requirements:

The Contractor shall report to FRCSW building 472 and perform an evaluation on the Stratasys F900

3D Printer, Part #125-60000, Serial # L2444, manufactured by Stratasys Inc. The Contractor shall evaluate and identify a corrective solution to the printer malfunction and its inability to enter the proper update mode to allow operational software to be loaded. Following the evaluation, pending

Procuring Contracting Officer (PCO) approval, repair may be required to return a fully operational

3D printer.

4.1.Evaluate

The contractor shall evaluate the Stratasys 3D Printer. This includes but is not limited to:

4.1.1. Evaluate wiring, connectors, incoming power, circuit cards/boards, to ensure all connections are correct, power is being supplied as required, all connections are complete, and no defects are present.

4.1.2. Inspect mechanical components on the printer to verify mechanical parts exhibit proper movement, are free from any binding and are properly aligned in accordance with (IAW)

OEM specifications.

4.1.3. Load any software, firmware, or parameters required for proper operation of the printer.

This includes Fortus 900mc/Stratasys F900 software.

4.1.4. Trouble shoot any problems within the system including any software or firmware unable to load, machine not homing correctly, sporadic movement and identify any corrective action required to return the printer to a fully functional state.

4.1.5. In the event the contractor identifies any additional parts and/or services/corrective action required other than what is listed in this evaluation are needed, the Contractor shall notify the TPOC and Contracting officer via email within 7 days. Along with notification the contractor shall include a Field Service Report (FSR) in accordance with (IAW) CDRL

A001, detailing the additional parts and/or services/corrective action required along with a

Firm Fixed Price (FFP) price quote to provide the additional work. No additional parts and/or service shall be provided without PCO approval.

4.2.Repair

In the event additional parts and/or services are required to return 3D Printer to a fully operational 3D state and require costs that exceed the agreed upon amount in the Contract, per Section 4.1.5., PCO approval, and once a contract modification has been issued, then the contractor can continue the repairs. The contractor shall perform repairs as required to return 3D Printer to a fully operational 3D state. Repairs include but are not limited to:

4.2.1. Remove all covers, shields or required components to gain access to damaged or malfunctioning parts

4.2.2. Remove all damaged or malfunctioning parts and replace them with new or refurbished parts

4.2.3. Repair damaged connectors, short circuits in wiring or broken connections

4.2.4. Reload software, firmware, parameters, and settings

4.2.5. Adjust or set machine zero/home positions

4.2.6. Functionally test and confirm machine and all systems are operating to OEM specifications

4.3.Over and Above:

The Contractor shall perform additional required work as approved by the PCO IAW DFARS

252.217-7028. These types of efforts are deemed warranted as over and above the normal service requirements for equipment already inducted under the applicable CLIN’s. The over and above work shall include but is not limited to any removal and replacement of parts with OEM or commercially available parts and/or components required for machine repair, maintenance or upgrades.

4.3.1. In the event the Contractor or Government identifies any discrepancies or determines that additional parts and/or services other than what is listed on this SOW are needed, the

Contractor shall notify the TPOC and Contracting officer via email and supply a FSR IAW

CDRL A001 detailing these discrepancies as well as a FFP quote to perform the additional work.

4.3.2. The Contractor shall not proceed with any additional work or invoice any additional parts to the Government outside of the scope of this contract without an approved Contract

Modification or approval from the PCO.

4.3.3. The PCO and the Government shall review any reports and quotes submitted and decide whether to approve any additional parts or services.

5. Inspection and Acceptance:

5.1. The Government shall perform, at minimum, periodic and random inspections while the

Contractor is on-site to confirm that the Contractor is performing all tasks in accordance with the contract.

5.2. Acceptance by the Government shall be dependent on the Contractor demonstrating that the

Stratasys 3D printer is fully operational per OEM specifications.

6. Deliverables:

6.1. Upon completion of services, the Contractor shall provide a FSR IAW CDRL A001 to the

TPOC.

6.1.1. The report shall include the name of the technician(s) performing the services.

6.1.2. Date(s) the services were performed.

6.1.3. Model and serial numbers of the equipment serviced with a detailed report of the work performed.

6.1.4. An electronic copy of the FSR shall be provided to the TPOC via email within seven (7) days of completing services.

6.1.5. Any discrepancies shall be noted along with a list of parts and/or services suggested to return or keep the equipment fully operational.

7. Warranty:

7.1. Contractor shall provide the same warranty as commercial customers.

8. Special Requirements:

8.1. Base Access:

8.1.1. The Contractor shall provide the TPOC with a completed copy of SECNAV Form

5512/1 for each person requiring base access. Contractor shall provide one SECNAV Form

5512/5 for all Contractor personnel. SECNAV Form 5512/1(s) and 5512/5 shall be submitted to TPOC at least ten (10) days in advance of scheduled arrival. Form 5512/1 requires the following information:

8.1.1.1.Full name (first, middle and last)

8.1.1.2.Date of birth, place of birth

8.1.1.3.Citizenship

8.1.1.4.Full social security number

8.1.2. Any Contractor personnel whose name is submitted and is terminated during the period of this contract must be reported to the COR and TPOC within one (1) business day.

8.1.3. Upon arrival, all Contractor personnel shall report to the Visitor Control Center

(VCC) Bldg.680, which is located near the Main Gate to Naval Base Coronado (NBC), NAS North Island, San Diego, CA. Contractor personnel shall check in and request a Defense Biometric Identification System (DBIDS) card.

8.1.4. Contractor personnel shall report to FRCSW Quarterdeck before start of daily work to obtain visitor badges. Visitor badges shall be worn and visible at all times while on FRCSW work site.

8.1.5. After completion of daily work Contractor personnel shall return visitor badges to FRCSW.

8.1. Government Key Personnel:

8.1.2. Technical Point of Contact (TPOC): Chris Collins; (619) 545-2721;

Christopher.b.collins24.civ@us.navy.mil