SOW Statement of Work Digital Signage Korbyt.doc

STATEMENT OF WORK (SOW)

A. GENERAL INFORMATION

1. Title of Project: Digital Signage Subscription

2. Scope of Work: Contractor shall provide a one (1) year Electronic Communication subscription service for a wireless internet-based digital signage System and continue to provide warranty service and technical support. This system simultaneously displays custom media and subscription media on 31 monitors throughout the Birmingham VA Health Care System (includes outlying VA clinics). The performance period will begin at the earliest available date following contract award to include four (4) one (1) year options that may or may not be exercised based on the needs or and at the discretion of the U.S. Government.

3. Background: The Digital Signage subscription provides an efficient platform for disseminating information to a broad audience rapidly. It serves to inform, educate, and raise awareness about programs and events within the medical center and VA clinics. Additionally, the Digital Signage subscription promotes awareness of various health-related topics and requirements. By reducing the need for physical posters, it enhances the timeliness and relevance of communications, supplementing employee and patient newsletters. The Digital Signage subscription also effectively highlights key issues such as Veteran programs, safety, quality, and teamwork.

4. This system consists of 31 units. In addition to the subscription media, this system allows VA staff to load and deliver custom media to the system in Excel, PowerPoint, Work, MPEG, WMA, AVI, Flash, QC codes, and web page formats. This platform operates using a BrightSign media player and Digital Signage player software.

5. Digital Signage subscription allows you to schedule specific content at different times to different locations. With straight forward playlist building and content tagging it is easy to generate weekly or daily information specific to a single display or to a group of displays.

6. Period of Performance: 1 Base plus 4 Option Years.

7. Type of Contract: Renewal

B. CONTRACT AWARD MEETING

NA

C. GENERAL REQUIREMENTS

Contractor provide technical support and training routinely not to exceed 20 hours per year. However unused hours may carry over to an option year.

D. SPECIFIC MANDATORY TASKS AND ASSOCIATED DELIVERABLES

Digital Signage subscription allows you to schedule specific content at different times to different locations. With straight forward playlist building and content tagging it is easy to generate weekly or daily information specific to a single display or to a group of displays.

E. EVALUATED OPTIONAL TASKS AND ASSOCIATED DELIVERABLES [If applicable]

Optional Task One:

Optional Deliverable One:

F. SCHEDULE FOR DELIVERABLES

Base Year Nov. 18, 2024 to Nov. 17, 2025 Option Year 1 Nov. 18, 2025 to Nov. 17, 2026

Option Year 2 Nov. 18, 2026 to Nov. 17, 2027 Option Year 3 Nov. 18, 2027 to Nov. 17, 2028 Option Year 4 Nov. 18, 2028 to Nov. 17, 2029

G. CHANGES TO STATEMENT OF WORK

Any changes to this SOW shall be authorized and approved only through written correspondence from the CO. A copy of each change will be kept in a project folder along with all other products of the project. Costs incurred by the contractor through the actions of parties other than the CO shall be borne by the contractor.

H. REPORTING REQUIREMENTS

1.The contractor shall provide the COR the number of remaining training hours each quarter.

I. TRAVEL [If applicable]

J. GOVERNMENT RESPONSIBILITIES [If applicable]

K. CONTRACTOR EXPERIENCE REQUIREMENTS

The government will determine on a stated requirements (SR) basis what positions are considered key personnel. The contractor shall identify, by name, the key management and technical personnel who will work under this task order at the time the work is being negotiated.

If a key person becomes unavailable to complete the SR, the proposed Substitutions of key personnel shall be made only as approved directed by the Contracting Officer and the COR. The government will not dictate specific experience and education requirements of the employees initially proposed to perform the work stated herein. The contractor shall submit a resume of qualifications for the COR and all other direct employees proposed for the project. All Contractor employees will be approved by the COR prior to bringing on duty. If, at any time from date of award to the end of the contract, non-key personnel Contractor personnel are no longer available, HES/HIS reserves the right to review the qualifications of the proposed replacement personnel and to reject individuals who do not meet the qualifications set forth in the TLO. Team personnel proposed by the contractor should possess some of the following knowledge and/or skills:

The contractor must notify VHA in advance and we will approve or reject proposed contractor key personnel for the performance of this contract. The contractor shall submit a resume of qualifications to the COR for key personnel and all other direct employees proposed for the project. All Contractor employees will be approved by the COR prior to bringing on duty. If, at any time from date of award to the end of the contract, Contractor personnel are no longer available, the VHA will approve the qualifications of proposed replacement personnel and will reject individuals who do not meet qualifications set forth herein. The contractor must inform the VHA COR and Project Manager/Task Manager when personnel are removed from the contract for any reason. The Contractor shall remove any employee from the performance of this contract within five (5) workdays of receiving notice from the Contracting Officer that the employee's performance is unsatisfactory. All Contractor employees are subject to immediate removal from performance of this contract when they are involved in a violation of the law, VA security, confidentiality requirements and/or other disciplinary reasons.

· The contractor must inform the VHA COR and Project Manager/Task Manager when personnel are removed from the contract for any reason.

· If a key person becomes unavailable to complete the SR, proposed Substitutions of key personnel shall be made only if approved by the COR and Project Manager.

· The contractor shall submit a resume of qualifications to the COR for all direct employees proposed for the project. All Contractor employees will be approved by the COR prior to bringing on duty.

L. CONFIDENTIALITY AND NONDISCLOSURE

It is agreed that:

1. The preliminary and final deliverables, and all associated working papers, application source code, and other material deemed relevant by VA which have been generated by the contractor in the performance of this task order, are the exclusive property of the U.S. Government and shall be submitted to the CO at the conclusion of the task order.

2. The CO will be the sole authorized official to release, verbally or in writing, any data, draft deliverables, final deliverables, or any other written or printed materials pertaining to this task order. No information shall be released by the contractor. Any request for information relating to this task order, presented to the contractor, shall be submitted to the CO for response.

3. Press releases, marketing material, or any other printed or electronic documentation related to this project, shall not be publicized without the written approval of the CO.

M. CONTRACTOR PERSONNEL SECURITY REQUIREMENTS

[If applicable] PROCEDURES FOR ACCESS: [If applicable] N. SALIENT CHARACTERSITICS [see attached} O. REQUIRED APPENDEX: (Insert required appendix as needed. See list of appendices below)

APPENDIX B: VA Acquisition Regulation Solicitation Provision and Contract Clause B-1

APPENDIX C: VA Information and Information System Security/Privacy Language for Inclusion into Contracts, as Appropriate C-1

APPENDIX D: Contractor Rules of Behavior “Required for all Service Contracts” [Required for all Service Contacts]

PAGE