SOW Software License and Device Warranty for the Nanopore Promethion Long Read Sequencer.pdf

Version 11-30-2016-1 FAR Part 11—Describing Agency Needs

STATEMENT OF WORK (SERVICES)

(SOW)

GENERAL INFORMATION

Title of Project:

Software License and Device Warranty for the Nanopore Promethion Long Read Sequencer

Statement of Need and Purpose:

The purpose of this requirement is to procure maintenance support services for Nanopore manufactured laboratory equipment owned and operated by the National Institute on Aging. The contractor shall provide all resources necessary to accomplish the tasks and deliverables described in this Statement of Work (SOW).

Background Information and Objective:

The National Institute on Aging owns an Promethion Long Read Sequencer manufactured by Nanopore. This instrument is used by both the Laboratory of Neurogenetics (LNG) and the Center of Alzheimer’s Disease and Related Dementias (CARD) and requires maintenance to ensure reliable functioning of the instrument and continued full function and continuity of NIA research data.

Period of Performance:

July 28, 2023 thru July 27, 2024

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work as detailed below.

Specific Requirements:

The Contractor shall provide the Government with maintenance and repair support for the following Nanopore instrument:

Promethion Serial no: P48_051

Maintenance and repair support shall include all labor, travel, and replacement parts necessary to provide preventative maintenance support, install new instrument software upgrades and train staff in use of the new software, and troubleshoot problems in person and via telephone Monday thru Friday from 9AM to 5PM East Coast time.

Replacement parts and software upgrades provided must be Original Equipment Manufacturer (OEM) certified. Nanopore certified technicians must be factory trained.

There must be priority on-site response for the referenced equipment including;

acknowledgement of repair requests within 24 business hours, and an onsite visit from a Nanopore certified technician shall occur within 72 business hours.

LEVEL OF EFFORT:

Contractor staff will provide reporting transfer via email.

GOVERNMENT RESPONSIBILITIES

While Contractor is on-site for maintenance and repair support provision, the Government will provide workspace as well as access to a desktop computer and telephone to support this requirement.

DELIVERY OR DELIVERABLES

The Contractor shall provide one report to the NIA via email on a quarterly basis which details all maintenance and repair work performed for each instrument during the reporting period. The report shall be due on the last business day of each quarter.

REPORTING REQUIREMENTS

The contractor shall provide reports which detail all maintenance and repair work performed for each instrument during the reporting period.

OTHER CONSIDERATIONS

Travel:

No travel reimbursement is authorized for this requirement.

Key Personnel:

Contractor shall provide a dedicated Project Manager to the government as a contact point for the services.

Information System Security Plan:

Not Applicable

Data Rights:

Section 508—Electronic and Information Technology Standards:

The contractor shall comply with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998.

Publications and Publicity:

Confidentiality of Information: