SOW_ServiceNow_TCT v4_(DRAFT) Redacted.pdf
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- Attached to
- ServiceNow
- Solicitation number
- 25PRSSPDIR0126
About this file
This is a draft Statement of Work (SOW) for Treasury-wide core ServiceNow licenses issued by the Department of Treasury Office of the Chief Information Officer (OCIO). The requirement is for enterprise ServiceNow licenses across all Treasury bureaus to provide access to 8 core ServiceNow products for 45,000 users within the Treasury Enterprise instance.
The SOW specifies a firm-fixed-price contract with a period of performance from December 16, 2024 through December 15, 2028. The required products include ServiceNow Treasury EA Core License (48 qty) which encompasses App Engine Enterprise, ITSM Enterprise, Integrated Risk Management Enterprise, Security Operations Enterprise SIR, Security Operations Enterprise BR, Strategic Portfolio Management Professional, HRSD Enterprise, and Employee Document Management. The cloud software must maintain FedRAMP high level certification. The contractor will provide licenses electronically, with maintenance releases and technical documentation, and all custom software developed will become property of the Government. The work will be performed at the contractor's facilities.
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Departmental Offices Treasury-Wide Core ServiceNow Licen es
Statement of Wo k (SOW)
DRAFT
ACQUISITION SENSITIVE
FOR OFFICIAL USE ONLY
I. INTRODUCTION
The Department of Treasury Office of the Chief Information Officer (OCIO) has a requirement to procure Treasury-wide core ServiceNow licenses. Treasury Digital Services (Digital Services) provides public-facing, extranet, and intranet web and Software-As-A-Service (SaaS) solutions via shared service offerings to other Treasury bureaus and offices. Digital Services has a requirement to purchase enterprise licenses to provide access to core ServiceNow offerings Treasury-wide.
II. BACKGROUND
The ServiceNow Low Code Development Platform provides software platform, and tools offered through ServiceNow.
III. STATEMENT OF NEED
Treasury has identified a need for enterprise ServiceN w licenses across all b reaus covering ServiceNow’s 8 core products.
IV. SCOPE REQUIREMENTS
The Contractor shall provide the following p odu below for the 45,000 users within the Treasury Enterprise instance.
Item Part # Qty ServiceNow Treasury EA Co Licens TreasuryEA 48
App Engine Enterpri ITSM Enterprise Integrated Risk Manage en Enterprise Security Ope i ns Enterp se SIR Security perations nterpris BR Strate c Portfolio Man gementP ofessional HRSD Enterprise Employ Document Ma agement
V. Contract Ty e
The Government anticipates that this task will result in a “Firm Fixed Price” (FFP) award.
VI. Performance Details
a. Period of Performance The period of performance is December 16, 2024 through December 15, 2028.
b. Place of Performance The Contractor shall perform any work to deliver the subscription services at their own facilities.
DRAFT
File details come from the government source that posted it. Updated .